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Added 4 mins ago
PN
Software Engineer 1
Pacific Northwest National Laboratory
Juneau, AK
- $83,100 USD / year
…interactions within complex biological, chemical, material, and Earth systems. We intentionally connect disciplines to advance fundamental discovery science, develop transformative…
Added 8 mins ago
Linux Kernel & Virtualization Engineer
Advanced Micro Devices, Inc
Santa Clara, CA
This AMD (Advanced Micro Devices) team is looking for a Linux Software Engineer who can work with OS partners to enable Linux distros on AMD EPYC CPUs and Instinct GPUs. Team player who…
Added 20 mins ago
O
Principal Core Infrastructure Engineer-Network Capacity
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
…ambiguous problems, establish engineering standards, and help build systems that operate reliably at cloud…
Added 56 mins ago
Principal Software Engineer (Cybersecurity | Networking)
RTX
United States
Applied Signal Technology (AST) is seeking a Principal Software Engineer with a strong background in cybersecurity and networking who strives for excellence and have a passion to be part of…
Added 56 mins ago
Software Engineer II (Cybersecurity | Networking)
RTX
United States
Applied Signal Technology (AST) is seeking a Software Engineer II with a strong background in cybersecurity and networking who strives for excellence and have a passion to be part of a team…
Added 56 mins ago
Principal Cyber Network Engineer
RTX
United States
Applied Signal Technology (AST) is seeking a Principal Software Engineer with a strong background in cybersecurity and networking who strives for excellence and have a passion to be part of…
Added 56 mins ago
Cyber Software Engineer II
RTX
United States
Applied Signal Technology (AST) is seeking a Software Engineer II with a strong background in cybersecurity and networking who strives for excellence and have a passion to be part of a team…
Added 1 hour ago
Senior macOS Cyber Security Engineer – Endpoint Security (C++/Swift)
Jobgether
Remote, United States
We are seeking an experienced macOS Cyber Security Engineer to develop and enhance advanced endpoint security solutions. In this role, you will contribute to the development of a…
Added 1 hour ago
J
macOS Endpoint Security Engineer
Jobgether
Remote, United States
- $65 to $70 USD / hour
We are looking for an experienced macOS Endpoint Security Engineer to contribute to the development of advanced endpoint protection technology. In this role, you will work on a…
Added 1 hour ago
Data Center Plant Engineer, Controls
Google
Monrovia, IN
Experience diagnosing software/hardware errors and managing Linux operating systems within an industrial control environment.
Added 2 hours ago
Data Center Technician III
Google
Cedar Rapids, IA
Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician,…
Added 2 hours ago
Machine Learning Engineering Technical Leader
Cisco
San Jose, CA
We’re looking for a Senior AI/ML Engineer to help build the Internet of Cognition, not simply execute someone else’s roadmap. You’ll transform concepts like shared context, shared intent,…
Added 2 hours ago
DevOps Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a DevOps Engineer based in the United States.
Added 3 hours ago
Software Engineer II Low Level Embedded Software
BAE Systems
Merrimack, NH
We are looking for a talented early career software engineer to support analyzing, developing, and coding complex software for embedded system development. You will be an integrated team…
Added 3 hours ago
VI
Software Engineer Intern
Viasat, Inc.
Germantown, MD
- $20.91 to $56.97 USD / hour
As an Software Engineer Intern, you'll have the opportunity to learn about and gain experience in:
Added 3 hours ago
Senior Technical Support Engineer
Jobgether
Remote, United States
Investigate, troubleshoot, and resolve complex technical issues involving networking, Linux systems, and cloud environments.
Added 3 hours ago
J
Senior Software Engineer, Security, Docker Desktop
Jobgether
Remote, United States
- $194,150 to $312,950 USD / year
We are seeking an experienced Software Engineer with a strong passion for cybersecurity to strengthen the security of a widely adopted, cross-platform developer platform. In this role, you…
Added 4 hours ago
Platform Engineer
Jobgether
Remote, United States
The ideal candidate is an experienced infrastructure or platform engineer with strong Kubernetes expertise, a solid understanding of cloud architecture, and hands-on experience operating…
Added 4 hours ago
Senior DevOps Engineer
Capgemini
Chicago, ND
Strong Linux systems administration experience.
Added 4 hours ago
Software Engineer
Sabre Systems LLC
Warminster, PA
As a Software Engineer with Sabre Systems, you will be supporting the Airborne Acoustic Signal Processing (AASP) team that’s developing and integrating software and tools in support of one…
Added 5 hours ago
Senior Specialist, Software Engineering
L3Harris Technologies
Fort Wayne, IN · Palm Bay, FL
L3Harris is seeking a senior software engineer to lead a ground station software component. Lead the development of mission-critical software for satellite ground systems, supporting…
Added 5 hours ago
Lead, Software Engineering
L3Harris Technologies
Rochester, NY · Palm Bay, FL
L3Harris is seeking a well-rounded software engineer to design, build, integrate, test, and sustain mission-critical ground software using modern AI-assisted engineering workflows. This…
Added 5 hours ago
Associate Software Engineer
Saab, Inc.
East Syracuse, NY
Experience working with Unix-based systems (Linux)
Added 5 hours ago
Principal Software Engineer (Onsite)
RTX
United States
Raytheon is seeking a Principal Software Engineer Location: Aurora, CO (Buckley)
Added 5 hours ago
Principal Systems RF/HW Engineer (Onsite)
RTX
United States
Raytheon is seeking a Principal Systems RF/Hardware Engineer. This is an advanced technical Operations and Maintenance (O&M) role that may require supervision or training of junior…

Jobgether

Senior Technical Support Engineer

Remote, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Technical Support Engineer based in the United States.

Join a global engineering team developing and supporting advanced cloud infrastructure solutions for enterprise customers. As a Senior Technical Support Engineer, you will provide high-level technical assistance, troubleshoot complex infrastructure issues, and help maintain reliable and secure cloud platforms. You will work across multiple product lines, collaborating with engineers and technical specialists in an international environment. Your expertise will play a key role in protecting customer operations, meeting service commitments, and resolving critical incidents. Beyond day-to-day support, you will contribute to technical improvements, knowledge sharing, and the development of other engineers. This fully remote opportunity offers exposure to modern, open-source cloud technologies and the chance to make a meaningful impact on enterprise infrastructure. Accountabilities

In this role, you will deliver advanced technical support for cloud infrastructure products and operator platforms, ensuring customer environments remain stable, secure, and operational. Your responsibilities will include:

• Provide L2/L3 technical support for cloud infrastructure products and operator suites.

• Investigate, troubleshoot, and resolve complex technical issues involving networking, Linux systems, and cloud environments.

• Perform in-depth log debugging and analysis to identify root causes and recommend effective solutions.

• Monitor and support customer KPIs and service-level agreements (SLAs).

• Execute software upgrades, maintenance activities, and security patching.

• Lead emergency recovery efforts and coordinate technical responses during service outages.

• Maintain and support customer laboratory environments.

• Document troubleshooting procedures, technical solutions, and best practices in the knowledge base.

• Mentor and train other engineers, contributing to technical knowledge sharing across the team.

• Collaborate with engineers and technical specialists across multiple product lines and international locations.

Requirements

The ideal candidate combines strong technical troubleshooting capabilities with a customer-focused mindset and the ability to perform effectively in demanding support environments. You should bring:

• A Bachelor's degree in Computer Science, Engineering, or a related technical field.

• Previous experience in customer-facing technical support roles.

• Strong troubleshooting and problem-solving skills, particularly when handling complex technical issues.

• Solid L2/L3 networking knowledge, including network stacks, switching, routing, and firewalls.

• Practical experience working with Linux environments.

• Advanced written and verbal communication skills in English.

• The ability to manage and prioritize multiple customer issues in dynamic, high-pressure situations.

• Strong communication and collaboration skills when working with customers and distributed technical teams.

• U.S. citizenship is mandatory.

Additional experience that would be advantageous:

• Hands-on experience with Docker and Kubernetes.

• Familiarity with the ELK stack.

• Previous experience working with telecommunications providers.

Benefits

• Fully remote position based in the United States.

• Opportunity to work with cutting-edge cloud infrastructure technologies built on open-source platforms.

• Collaboration with international engineering and technical teams across the United States, Canada, China, Costa Rica, Romania, and other regions.

• Opportunities to innovate, share expertise, and contribute to complex technical projects.

• Professional growth opportunities within a global technical support organization.

• Possibility to mentor colleagues and strengthen technical leadership skills.

• An inclusive and respectful working environment that values diversity, equal opportunity, and individual contributions.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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