Jobs in the United States

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Added 7 mins ago
W
(USA) Pharmacy Manager
Walmart
COMMERCE CITY, CO
- $112,000 to $197,000 USD / year
Oversees Inventory Flow Regularly monitors the inventory flow process to identify merchandise that needs to be ordered Ensures proper execution of inventory flow processes Monitors and…
Added 9 mins ago
W
(USA) Senior Manager I, Operations Improvement, Facility
Walmart
STATESBORO, GA
- $116,000 to $174,000 USD / year
…areas of improvements editing existing processes and developing improvement solutions ensuring program processes are simple and executable with manageable rollout plans consulting with…
Added 11 mins ago
W
(USA) Operations Manager, Asset Protection - DC/FC
Walmart
SEARCY, AR
- $84,000 to $126,000 USD / year
…intake and insights and works to improve the datacollection process Articulates the levers that influence data Ensures data quality and organizes processes information for analysis…
Added 11 mins ago
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Manager, Project Management - Cross-Marketplace Programs
Walmart
BENTONVILLE, AR · SAN BRUNO, CA · BELLEVUE, WA
- $70,000 to $169,000 USD / year
Act as liaison across Seller Support, Risk, Product, CRM, BPO, Service Recovery, Shared Services, Change Management, Process Improvement, and in-market teams.
Added 11 mins ago
W
(USA) Senior Manager, Real Estate
Walmart
BENTONVILLE, AR
- $80,000 to $155,000 USD / year
Drive standards, process improvements, and data-based reporting that improve visibility, consistency, and program performance.
Added 11 mins ago
W
Senior Manager, Process Improvement
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
The Senior Manager, Exterior Services Program Management leads a team of subject matter experts responsible for strategy and execution across landscaping, snow removal, irrigation, parking…
Added 11 mins ago
W
(USA) Senior Manager, Operations and Implementation
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
The Senior Manager, Talent Acquisition Technology leads complex, technology-enabled transformation initiatives across Walmart’s talent ecosystem. This role takes business problems from…
Added 11 mins ago
W
(USA) Manager, Operations and Implementation - Talent Acquisition Technology
Walmart
BENTONVILLE, AR
- $70,000 to $130,000 USD / year
Support technology-enabled initiatives from discovery through implementation, launch, and continuous improvement.
Added 11 mins ago
W
(USA) Manager, Finance
Walmart
BENTONVILLE, AR
- $80,000 to $155,000 USD / year
The Manager, Finance plays a critical role in driving financial planning and analysis by preparing detailed financial models, forecasting, and variance analysis to support strategic…
Added 11 mins ago
W
Senior Manager, Supply Chain Management- Recommerce Enablement
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
As Senior Manager, Recommerce Enablement, you will lead the commercial enablement capabilities, tools, and processes required to operate and scale Walmart’s growing Recommerce business.…
Added 14 mins ago
Industry Marketing Manager, Batch Industries
Seeq
Remote, United States
The Industry Marketing Manager for Batch Operations is responsible for turning Seeq’s industry strategy, industry solutions priorities, and market insights into focused go-to-market plans,…
Added 15 mins ago
J
Senior Manager, Client Management Operations
Jobgether
Remote, United States
- $94,500 to $152,250 USD / year
We are seeking an experienced Senior Manager, Client Management Operations to lead operational strategy, resource planning, and service delivery across complex client management functions.…
Added 15 mins ago
J
Senior Analyst, Finance Systems
Jobgether
Remote, United States
- $100,000 to $115,000 CAD / year
The Senior Analyst, Finance Systems will play a hands-on role in a broad finance technology transformation program. You will contribute to ERP enhancements and implementations, data…
Added 15 mins ago
J
Paid Social Strategist
Jobgether
Remote, United States
- $86,500 to $99,500 USD / year
Deep hands-on experience with Meta Ads Manager and strong working knowledge of TikTok Ads Manager.
Added 16 mins ago
Responsible Gaming Manager
Aristocrat Technologies Inc
Quincy, MA · NH
…entertain players around the world. As a Responsible Gaming Manager, you will be part of a dynamic team dedicated to innovation and excellence. This role offers unmatched exposure to a…
Added 22 mins ago
Principal Product Manager, Global from Day 1, International Seller Services
Amazon.com Services LLC
Bellevue, WA
- Experience in cross-border e-commerce, international marketplace expansion, or global supply chain
Added 34 mins ago
CH
Foreign Pharmacy Grad - International Pharmacy Intern
CVS Health
Union Gap, WA
- $30 to $42 USD / hour
…our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the…
Added 37 mins ago
Technical Project Manager
OnLogic
South Burlington, VT
End-to-End Program Leadership: Driving development projects from initial concept through prototype build, validation, and ultimately to production, utilizing a structured gate-staged…
Added 37 mins ago
Technical Project Manager
OnLogic
Cary, NC
End-to-End Program Leadership: Driving development projects from initial concept through prototype build, validation, and ultimately to production, utilizing a structured gate-staged…
Added 38 mins ago
Lead Project Manager-Clinical Operations
Humana Inc.
Remote, United States
WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office
Added 45 mins ago
J
Staff Talent Operations Engineer
Jobgether
Remote, United States
- $135,000 to $180,000 USD / year
Process Improvement: Proven experience optimizing recruitment operations, with measurable results such as reduced administrative workload, time savings, improved candidate coordination, or…
Added 45 mins ago
J
Project Manager
Jobgether
Remote, United States
- $150,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Project Manager based in the United States.
Added 46 mins ago
EC
ESA Regional Category Manager- Fabrications
Eaton Corporation
Moon Township, PA
- $130,000 to $190,000 USD / year
Minimum 4 years of procurement or program management experience required
Added 46 mins ago
Patient Safety Officer/Risk Management
Trinity Health
Darby, PA
o CPHRM, ARM or other nationally recognized health care risk management certification required or within one year of hire
Added 47 mins ago
Principal Quality Assurance Engineer
Westinghouse Electric Company
Cranberry Twp, PA

Jobgether

Senior Manager, Client Management Operations

Remote, United States

$94,500 to $152,250 USD / year

Apply on jobs.lever.co About employer

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Job details

Pay: $94,500 to $152,250 USD / year
Experience: Minimum of 3 years of management experience, including hiring, training, work allocation, performance management, and development of direct reports.
Posting language: English

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Client Management Operations based in the United States.

We are seeking an experienced Senior Manager, Client Management Operations to lead operational strategy, resource planning, and service delivery across complex client management functions. In this role, you will oversee business processes, technical systems, staffing, budgeting, and change management to ensure operational efficiency and high-quality service. You will work closely with senior leadership and cross-functional stakeholders to align business needs with effective technology and process solutions. You will also drive continuous improvement initiatives, optimize workflows, and establish performance standards that enhance both internal operations and customer satisfaction. As a people-focused leader, you will manage and develop teams while fostering accountability, collaboration, and professional growth. This is an opportunity to influence enterprise-wide operations and deliver meaningful improvements within a dynamic, fast-paced healthcare services environment. Accountabilities

Lead operational strategy and planning: Provide management oversight for budgeting, staffing, resource allocation, and change management activities, ensuring Client Management services remain aligned with organizational priorities and business objectives.
Manage systems and service delivery: Provide strategic direction for operational systems, processes, and services, ensuring they continuously meet evolving business requirements and support efficient service delivery.
Drive workflow implementation and adoption: Lead the planning, implementation, support, and adoption of workflow processes and technical systems, ensuring successful integration into day-to-day operations.
Evaluate enterprise technology solutions: Assess existing technical systems, requirements, and limitations to identify opportunities for improvement, modernization, and increased operational effectiveness.
Build strategic stakeholder relationships: Develop strong partnerships with business leaders and key executives, communicate customer perspectives, and facilitate timely responses to complex business challenges and opportunities.
Oversee service-level agreements: Develop and maintain enterprise-wide Service Level Agreements (SLAs), establish monitoring processes, and evaluate performance against agreed service expectations.
Monitor operational performance: Analyze service delivery results, identify performance gaps, investigate deviations from expected outcomes, and provide actionable recommendations for improvement.
Coordinate internal resources: Ensure business requirements are clearly understood, translated into technical specifications, and delivered through effective automated solutions while managing stakeholder expectations.
Support strategic initiatives: Contribute to the development and execution of divisional strategic and tactical goals, initiatives, and operational objectives.
Optimize processes and reduce costs: Identify administrative inefficiencies, recommend procedural and system improvements, and implement cost-saving initiatives without compromising service quality.
Resolve operational issues: Identify and diagnose problems affecting service performance, coordinate with relevant departments to resolve workflow and production issues, and manage escalated customer inquiries and special requests.
Anticipate customer needs: Monitor customer trends, identify emerging service challenges, and proactively implement solutions to maintain high standards of customer satisfaction.
Lead and develop teams: Establish effective relationships with direct reports, oversee employee performance, and promote a collaborative and accountable working environment.
Provide performance management and coaching: Deliver timely and objective feedback, coaching, and counseling, including corrective action plans when necessary.
Support employee development: Collaborate with team members to establish individual development plans, coordinate appropriate training, and monitor professional growth and employee satisfaction.
Strengthen team engagement: Monitor employee satisfaction, retention, upward evaluations, and other organizational performance indicators to continuously improve the employee experience.

Requirements

Bachelor's degree in a relevant field or equivalent professional experience.
At least one additional year of experience related to the functional area beyond the required qualifications.
Minimum of 3 years of management experience, including hiring, training, work allocation, performance management, and development of direct reports.
Previous experience working in a fast-paced production or operational environment.
Demonstrated ability to manage complex systems, technical support functions, and challenging operational issues.
Strong understanding of business processes, service delivery, workflow management, and operational performance improvement.
Excellent interpersonal and relationship-building skills, with the ability to educate stakeholders, facilitate discussions, and establish effective business partnerships.
Strong leadership, team-building, and cross-functional collaboration capabilities.
Excellent organizational and project management skills, with the ability to manage multiple priorities and coordinate resources effectively.
Proficiency in spreadsheet and word processing applications, along with the ability to navigate and manage multiple business and technical systems.
Strong analytical and problem-solving abilities, including experience evaluating operational processes and recommending improvements to increase departmental efficiency.
Excellent written and verbal communication skills, including the ability to translate complex technical information into clear, accessible language for different audiences.
Strong decision-making skills, initiative, and a proactive approach to resolving issues and improving service quality.

Preferred Qualifications and Experience:

Experience working with Encounter and Compliance functions and managing technical teams.
Previous experience overseeing teams responsible for Electronic Data Interchange (EDI) file transmission operations and related support infrastructure.
Practical knowledge of processing and managing EDI ANSI X12 837 Benefit Enrollment and Maintenance transaction sets used for healthcare membership data exchanges.
Familiarity with Medicare and Medicaid program requirements, operational processes, and product specifications for government healthcare programs.
Experience managing technical operations within healthcare administration or healthcare membership services environments.

Benefits

Competitive annual salary ranging from $94,500 to $152,250, depending on experience, qualifications, and applicable market factors.
Potential eligibility for additional bonuses and commissions as part of the compensation package.
Comprehensive employee benefits package.
Opportunities for professional development and career advancement.
Remote working arrangement within the United States.
Opportunity to lead operational teams and influence enterprise-wide business processes.
Exposure to complex technical systems, healthcare administration, and large-scale service operations.
Collaborative working environment focused on innovation, continuous improvement, and customer satisfaction.
Opportunity to contribute to meaningful healthcare services that improve access to quality vision care.
Supportive organizational culture emphasizing inclusion, teamwork, employee development, and professional growth.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Apply on jobs.lever.co About employer

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Work requirements

Jobs in the United States