Jobs in the United States

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Added 3 mins ago
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(USA) Senior Manager, Marketing Planning and Strategy - Marketing Technology.
Walmart
SAN BRUNO, CA · BENTONVILLE, AR
- $90,000 to $234,000 USD / year
The Senior Manager, Marketing Technology will lead the strategy and evolution of Walmart Marketplace Seller Marketing’s technology ecosystem, enabling personalized, scalable, and measurable…
Added 3 mins ago
W
(USA) Manager, Finance
Walmart
BENTONVILLE, AR
- $80,000 to $155,000 USD / year
The Manager, Finance plays a critical role in driving financial planning and analysis by preparing detailed financial models, forecasting, and variance analysis to support strategic…
Added 3 mins ago
W
(USA) Principal, Product Manager
Walmart
BENTONVILLE, AR · SAN BRUNO, CA
- $110,000 to $286,000 USD / year
The Principal, Product Manager leads product strategy across multiple related products, driving organization-wide decisions through deep expertise and data-driven insights. This role shapes…
Added 3 mins ago
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Senior Manager, Supply Chain Management- Recommerce Enablement
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
As Senior Manager, Recommerce Enablement, you will lead the commercial enablement capabilities, tools, and processes required to operate and scale Walmart’s growing Recommerce business.…
Added 3 mins ago
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Senior Manager, Supply Chain Management - Recommerce Strategy
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
As Senior Manager, Recommerce Strategy, you will help translate our long-term strategy into coordinated execution across the business. You will own the Recommerce strategic roadmap, connect…
Added 6 mins ago
Field Reimbursement Manager (West Region)
Verity Pharmaceuticals
Remote, United States
Must have a proven track record of strong sales performances in previous roles
Added 6 mins ago
Field Reimbursement Manager (West Region)
Verity Pharmaceuticals
Remote, United States
Must have a proven track record of strong sales performances in previous roles
Added 6 mins ago
Field Reimbursement Manager (West Region)
Verity Pharmaceuticals
Remote, United States
Must have a proven track record of strong sales performances in previous roles
Added 6 mins ago
Field Reimbursement Manager (West Region)
Verity Pharmaceuticals
Remote, United States
Must have a proven track record of strong sales performances in previous roles
Added 6 mins ago
Field Reimbursement Manager (West Region)
Verity Pharmaceuticals
Remote, United States
Must have a proven track record of strong sales performances in previous roles
Added 6 mins ago
Industry Marketing Manager, Batch Industries
Seeq
Remote, United States
The Industry Marketing Manager for Batch Operations is responsible for turning Seeq’s industry strategy, industry solutions priorities, and market insights into focused go-to-market plans,…
Added 6 mins ago
Program Manager III, Supply Chain Planning, Google Data Centers
Google
Austin, TX · Atlanta, GA · Kirkland, WA · Sunnyvale, CA
…everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to…
Added 6 mins ago
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Senior Manager, Client Management Operations
Jobgether
Remote, United States
- $94,500 to $152,250 USD / year
We are seeking an experienced Senior Manager, Client Management Operations to lead operational strategy, resource planning, and service delivery across complex client management functions.…
Added 6 mins ago
Finance Manager, Business Partnership
Jobgether
Remote, United States
As Finance Manager, Business Partnership, you will provide strategic financial guidance and translate complex performance data into practical recommendations. Your main responsibilities…
Added 10 mins ago
Senior Compliance Officer - Institutional Asset Management & Capital Markets
First Citizens Bank
Raleigh, NC
…and procedures, controls and monitoring, testing, audits, and strategic compliance initiatives. The role serves as a trusted advisor to business leaders, helping the organization navigate…
Added 17 mins ago
Agentic Commerce Senior Manager | GEO & Search
Accenture
Saint Louis, MO
We are seeking a Senior Manager to help lead the design and delivery of generative engine optimization and digital ecosystem transformation programs. This role sits directly below the…
Added 21 mins ago
Senior Product Manager, B2B & Customer Support
The RealReal
Bellflower, CA
…that powers luxury consignment at scale. As the Senior Product Manager for B2B & Customer Support, you will own the end-to-end product strategy for our high-scale vendor and client platform…
Added 29 mins ago
Lead Project Manager-Clinical Operations
Humana Inc.
Remote, United States
WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office
Added 38 mins ago
Project Manager - Procurement
Westinghouse Electric Company
Cranberry Twp, PA
Added 38 mins ago
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Account Manager
Staff Management | SMX
White Haven, PA
- $55,066.97 to $68,833.71 USD / year
In the role of Account Manager II, you will be a leader at the center of the action. Responsible for overall site operations and managing a service team that consist of Account Supervisors…
Added 38 mins ago
Program Manager - AVEVA PI System
Data Systems Analysts, Inc
Feasterville-Trevose, PA
The ideal candidate must have experience managing PI System deployment and/or sustainment projects
Added 38 mins ago
Pharmaceutical Development Program Manager (1 of 2)
J&J Family of Companies
Spring House, PA
We are searching for the best talent for a Pharmaceutical Development Program Manager.
Added 41 mins ago
Senior Manager, Health Care Compliance Officer
J&J Family of Companies
Horsham, PA
Purpose: The Senior Manager, Health Care Compliance Officer serves as a strategic healthcare compliance partner to Johnson & Johnson Innovative Medicine teams, enabling compliant growth…
Added 41 mins ago
Finance Manager - TDS Cell & Gene Therapy
J&J Family of Companies
Malvern, PA
…in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.…
Added 41 mins ago
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IT Senior Manager, BI Data & Analytics
Saint-Gobain
MALVERN, PA
- $133,000 to $213,000 USD / year
We are seeking an experienced IT Senior Manager, BI Data & Analytics to lead the development and delivery of business intelligence, data visualization, and analytics solutions that…

Jobgether

Senior Manager, Client Management Operations

Remote, United States

$94,500 to $152,250 USD / year

Apply on jobs.lever.co About employer

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Job details

Pay: $94,500 to $152,250 USD / year
Experience: Minimum of 3 years of management experience, including hiring, training, work allocation, performance management, and development of direct reports.
Posting language: English

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Client Management Operations based in the United States.

We are seeking an experienced Senior Manager, Client Management Operations to lead operational strategy, resource planning, and service delivery across complex client management functions. In this role, you will oversee business processes, technical systems, staffing, budgeting, and change management to ensure operational efficiency and high-quality service. You will work closely with senior leadership and cross-functional stakeholders to align business needs with effective technology and process solutions. You will also drive continuous improvement initiatives, optimize workflows, and establish performance standards that enhance both internal operations and customer satisfaction. As a people-focused leader, you will manage and develop teams while fostering accountability, collaboration, and professional growth. This is an opportunity to influence enterprise-wide operations and deliver meaningful improvements within a dynamic, fast-paced healthcare services environment. Accountabilities

Lead operational strategy and planning: Provide management oversight for budgeting, staffing, resource allocation, and change management activities, ensuring Client Management services remain aligned with organizational priorities and business objectives.
Manage systems and service delivery: Provide strategic direction for operational systems, processes, and services, ensuring they continuously meet evolving business requirements and support efficient service delivery.
Drive workflow implementation and adoption: Lead the planning, implementation, support, and adoption of workflow processes and technical systems, ensuring successful integration into day-to-day operations.
Evaluate enterprise technology solutions: Assess existing technical systems, requirements, and limitations to identify opportunities for improvement, modernization, and increased operational effectiveness.
Build strategic stakeholder relationships: Develop strong partnerships with business leaders and key executives, communicate customer perspectives, and facilitate timely responses to complex business challenges and opportunities.
Oversee service-level agreements: Develop and maintain enterprise-wide Service Level Agreements (SLAs), establish monitoring processes, and evaluate performance against agreed service expectations.
Monitor operational performance: Analyze service delivery results, identify performance gaps, investigate deviations from expected outcomes, and provide actionable recommendations for improvement.
Coordinate internal resources: Ensure business requirements are clearly understood, translated into technical specifications, and delivered through effective automated solutions while managing stakeholder expectations.
Support strategic initiatives: Contribute to the development and execution of divisional strategic and tactical goals, initiatives, and operational objectives.
Optimize processes and reduce costs: Identify administrative inefficiencies, recommend procedural and system improvements, and implement cost-saving initiatives without compromising service quality.
Resolve operational issues: Identify and diagnose problems affecting service performance, coordinate with relevant departments to resolve workflow and production issues, and manage escalated customer inquiries and special requests.
Anticipate customer needs: Monitor customer trends, identify emerging service challenges, and proactively implement solutions to maintain high standards of customer satisfaction.
Lead and develop teams: Establish effective relationships with direct reports, oversee employee performance, and promote a collaborative and accountable working environment.
Provide performance management and coaching: Deliver timely and objective feedback, coaching, and counseling, including corrective action plans when necessary.
Support employee development: Collaborate with team members to establish individual development plans, coordinate appropriate training, and monitor professional growth and employee satisfaction.
Strengthen team engagement: Monitor employee satisfaction, retention, upward evaluations, and other organizational performance indicators to continuously improve the employee experience.

Requirements

Bachelor's degree in a relevant field or equivalent professional experience.
At least one additional year of experience related to the functional area beyond the required qualifications.
Minimum of 3 years of management experience, including hiring, training, work allocation, performance management, and development of direct reports.
Previous experience working in a fast-paced production or operational environment.
Demonstrated ability to manage complex systems, technical support functions, and challenging operational issues.
Strong understanding of business processes, service delivery, workflow management, and operational performance improvement.
Excellent interpersonal and relationship-building skills, with the ability to educate stakeholders, facilitate discussions, and establish effective business partnerships.
Strong leadership, team-building, and cross-functional collaboration capabilities.
Excellent organizational and project management skills, with the ability to manage multiple priorities and coordinate resources effectively.
Proficiency in spreadsheet and word processing applications, along with the ability to navigate and manage multiple business and technical systems.
Strong analytical and problem-solving abilities, including experience evaluating operational processes and recommending improvements to increase departmental efficiency.
Excellent written and verbal communication skills, including the ability to translate complex technical information into clear, accessible language for different audiences.
Strong decision-making skills, initiative, and a proactive approach to resolving issues and improving service quality.

Preferred Qualifications and Experience:

Experience working with Encounter and Compliance functions and managing technical teams.
Previous experience overseeing teams responsible for Electronic Data Interchange (EDI) file transmission operations and related support infrastructure.
Practical knowledge of processing and managing EDI ANSI X12 837 Benefit Enrollment and Maintenance transaction sets used for healthcare membership data exchanges.
Familiarity with Medicare and Medicaid program requirements, operational processes, and product specifications for government healthcare programs.
Experience managing technical operations within healthcare administration or healthcare membership services environments.

Benefits

Competitive annual salary ranging from $94,500 to $152,250, depending on experience, qualifications, and applicable market factors.
Potential eligibility for additional bonuses and commissions as part of the compensation package.
Comprehensive employee benefits package.
Opportunities for professional development and career advancement.
Remote working arrangement within the United States.
Opportunity to lead operational teams and influence enterprise-wide business processes.
Exposure to complex technical systems, healthcare administration, and large-scale service operations.
Collaborative working environment focused on innovation, continuous improvement, and customer satisfaction.
Opportunity to contribute to meaningful healthcare services that improve access to quality vision care.
Supportive organizational culture emphasizing inclusion, teamwork, employee development, and professional growth.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Jobs in the United States