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Added 3 mins ago
UG
Senior Case Management Specialist- Felony Drug Court
Unified Government of Athens-Clarke County
Athens, GA
- $47,139 USD / year
…supervising participants in their effort to complete their assigned program; ensuring the participant under the coordinator's supervision are closely monitored for eventual success in the…
Added 4 mins ago
Outreach Care Specialist
The Elevance Health Companies, Inc.
United States
Medical record audit support to support HEDIS/Star program goals
Added 10 mins ago
J
Senior, Client Service Manager
Jobgether
Remote, United States
- $84,600 to $187,200 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior, Client Service Manager based in the United States.
Added 11 mins ago
JC
Car Wash Manager in Training
Jacksons Car Wash
Phoenix, AZ
- $52,000 to $90,000 USD / year
Begin a career with Jacksons Car Wash in our manager training program and move into a management position after training is completed and an opening is available.
Added 11 mins ago
Car Wash Manager in Training
Jacksons Car Wash
Gilbert, AZ
Our Manager in training program will teach you our systems and philosophy; you must bring the drive, positive energy, hustle, and willingness to learn.
Added 11 mins ago
JC
Car Wash Manager in Training
Jacksons Car Wash
Phoenix, AZ
- $52,000 to $90,000 USD / year
Begin a career with Jacksons Car Wash in our manager training program and move into a management position after training is completed and an opening is available.
Added 15 mins ago
Manager - Health, Safety, and Environmental
Kualoa Ranch Hawai'i
Kaneohe, HI
The HSE Manager leads the development, implementation, and continuous improvement of Kualoa Ranch’s health, safety and environmental program across all operations: Tours & Recreation,…
Added 15 mins ago
Alterations Customer Service Representative
David's Bridal
Oklahoma City, OK
…experience to David’s Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making…
Added 15 mins ago
Alterations Customer Service Representative
David's Bridal
Oklahoma City, OK
…experience to David’s Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making…
Added 15 mins ago
Lead Seamstress
David's Bridal
Buffalo, NY
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…
Added 23 mins ago
Medical Assistant Neurosciences Institute Epilepsy
Canyons Medical Group
United States
Join an organization that invests in your growth - with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more!
Added 24 mins ago
M
Selling and Support Captain, St Clair Square - Full Time
Macy's
Fairview Heights, IL
- Full-time
…opportunities include Personal Stylist or Sales and Customer Experience…
Added 25 mins ago
E
Product Manager
EarthCam
Upper Saddle River, NJ
- From $90,000 USD / year
EarthCam is seeking an experienced eCommerce Product Manager to take ownership of our digital storefront and lead its continued growth and optimization.
Added 26 mins ago
EB
Women's Locker Room Receptionist
East Bank Club
Chicago, IL
- $20 USD / hour
Support the Manager with clerical and administrative tasks, including correspondence with members and EBC staff
Added 26 mins ago
EB
Women's Locker Room Receptionist - Temporary
East Bank Club
Chicago, IL
- $20 USD / hour
Support the Manager with clerical and administrative tasks, including correspondence with members and EBC staff
Added 26 mins ago
SO
Adult Protective Services Case Manager / 61012845
State of South Carolina
Dillon, SC
- $44,628 to $54,162 USD / year
The APS Case Manager perform professional case management services for vulnerable adults in accordance with DSS policy and the APS ComPASS Model. Assesses risk, implements protective…
Added 26 mins ago
SO
Business Manager / 61014181
State of South Carolina
Richland County, SC
- $53,142 USD / year
The Business Manager plans, coordinates and/or performs complex administrative or business management activities of a state agency or major component of a state agency. Coordinates…
Added 26 mins ago
SO
ES Eligibility Case Manager - Bilingual / 61014455
State of South Carolina
Spartanburg, SC
- $41,598 to $44,778 USD / year
The ES Eligibility Case Manager performs general work duties related to the administration of the SNAP and TANF programs in the Economic Services Division in the county office to help…
Added 29 mins ago
Associate Project Engineer
USABB ABB Inc.
Houston, TX
…aspects of system implementation of a project including loading systems, configuring networks and preparing systems for…
Added 40 mins ago
LM
Emergency Services Coordinator
Louisville Metro Government
Louisville, KY
- $59,217.6 USD / year
Establish and operate local incident command or management systems.
Added 42 mins ago
CI
Senior Manager - US Transfer Pricing
Coupang Internal
United States
- $155,000 to $267,000 USD / year
…and business lines, we are seeking a highly capable Senior Manager of Transfer Pricing to lead our US-based transfer pricing operations and transactional planning. This role is highly…
Added 45 mins ago
Sales Manager- Base + Uncapped Commission
DSI
Kansas City, KS
…value that delivers results for our clients and partners. DSI Systems Inc., an authorized AT&T partner and sales enablement company, has an immediate career opportunity for a motivated…
Added 45 mins ago
D
Field Sales Manager - Base + Uncapped Commission
DSI
Victoria, TX
- $50,000 to $100,000 USD / year
…value that delivers results for our clients and partners. DSI Systems Inc., an authorized AT&T partner and sales enablement company, has an immediate career opportunity for a motivated…
Added 45 mins ago
Field Sales Manager
DSI
Springfield, MO
…value that delivers results for our clients and partners. DSI Systems Inc., an authorized Brightspeed partner and sales enablement company, has an immediate career opportunity for a…
Added 45 mins ago
D
Field Sales Manager - Base + Uncapped Commission
DSI
Lawrence, KS
- $50,000 to $100,000 USD / year
…value that delivers results for our clients and partners. DSI Systems Inc., an authorized AT&T partner and sales enablement company, has an immediate career opportunity for a motivated…

Jobgether

Senior, Client Service Manager

Remote, United States

$84,600 to $187,200 USD / year

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Job details

Pay: $84,600 to $187,200 USD / year
Experience: Candidates with 8+ years of relevant experience and deeper expertise in retirement plan administration may be considered for the Lead, Client Service Manager level.
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior, Client Service Manager based in the United States.

As a Senior, Client Service Manager, you will oversee a portfolio of large-market retirement plan clients, serving as a trusted advisor and ensuring accurate, responsive, and high-quality service. You will manage complex client relationships, provide strategic guidance on plan administration and compliance considerations, and independently resolve sensitive or escalated issues. Working closely with internal operations, technology, and compliance teams, you will help maintain operational integrity and identify opportunities to improve service delivery. You will also use account analysis, reporting, and industry expertise to anticipate risks and recommend practical solutions. This position offers the opportunity to influence client satisfaction, strengthen long-term relationships, and support business growth while sharing expertise with colleagues. Depending on location, the role may be based in an office, follow a hybrid schedule, or qualify for remote work.

Accountabilities

• Manage a large portfolio of clients with complex retirement plan structures, providing proactive guidance on plan design considerations and compliance implications.

• Build trusted client relationships by addressing questions, requests, and concerns while maintaining service standards and internal policies.

• Independently investigate and resolve escalated or sensitive client issues, ensuring timely and accurate outcomes.

• Review and approve complex transactions, maintaining compliance and operational integrity.

• Conduct detailed account reviews and trend analysis to identify discrepancies, mitigate risks, and prevent errors.

• Partner with operations, technology, and compliance teams to investigate and resolve recurring or systemic issues.

• Apply subject-matter expertise in ERISA, IRS, and internal compliance requirements, identifying potential regulatory risks across client accounts and portfolios.

• Prepare detailed reports and dashboards for internal stakeholders and clients, translating findings into actionable recommendations.

• Identify and implement improvements to client service processes, workflows, and operational procedures.

• Share knowledge, insights, and best practices with colleagues and cross-functional partners.

• Mentor and support junior team members through coaching, knowledge-sharing, and work reviews.

• Contribute to additional projects and responsibilities as required.

Requirements:

• At least 6 years of experience in client service, financial services, or retirement plan operations, or equivalent experience gained through work, training, military service, or education.

• Strong understanding of retirement plan administration and financial concepts, with the ability to apply procedures accurately and exercise independent judgment on moderately complex matters.

• Familiarity with retirement products and services, including 401(k), 403(b), defined benefit arrangements, pension risk transfer group annuity contracts, or other defined contribution offerings.

• Ability to guide clients and internal teams through complex retirement plan features, processes, and requirements.

• Strong written and verbal communication skills, with confidence interacting with clients and internal stakeholders.

• Ability to mentor and support junior colleagues by sharing expertise, reviewing work, and coaching on best practices.

• Excellent attention to detail and the ability to identify, troubleshoot, and resolve data discrepancies with minimal supervision.

• Proficiency in Microsoft Office and recordkeeping or workflow systems, with the ability to recommend process improvements.

• Strong organizational and prioritization skills, including the ability to manage competing demands in a fast-paced environment and escalate issues appropriately.

• Candidates with 8+ years of relevant experience and deeper expertise in retirement plan administration may be considered for the Lead, Client Service Manager level.

• Work authorization: Applicants must be authorized to work in the United States without requiring current or future immigration sponsorship.

• Work arrangement: In-office, hybrid, or remote options may be available. Remote work is limited to candidates residing more than 30 miles from Des Moines, Iowa, or Charlotte, North Carolina.

Benefits:

• Annual base salary: The overall advertised salary range is $84,600–$187,200, depending on job level, location, experience, and qualifications.

•

Senior, Client Service Manager salary ranges:

• Wichita, Kansas: $84,600–$114,300.

• Des Moines, Iowa: $89,300–$120,650.

• Charlotte, North Carolina: $94,000–$127,000.

• Chicago / Minneapolis: $103,400–$139,700.

• Los Angeles / New York City: $112,800–$152,400.

• Potential Lead-level salary ranges: $104,400–$140,400 in Wichita; $110,200–$148,200 in Des Moines; $116,000–$156,000 in Charlotte; $127,600–$171,600 in Chicago / Minneapolis; and $139,200–$187,200 in Los Angeles / New York City.

• Eligibility to participate in a bonus program for non-sales positions.

• Flexible Time Off for salaried employees, covering vacation, personal time, and short-term illness without a fixed annual accrual bank.

• Pension eligibility.

• Access to in-office, hybrid, or qualifying remote work arrangements.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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