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Added 10 mins ago
J
Senior, Client Service Manager
Jobgether
Remote, United States
- $84,600 to $187,200 USD / year
As a Senior, Client Service Manager, you will oversee a portfolio of large-market retirement plan clients, serving as a trusted advisor and ensuring accurate, responsive, and high-quality…
Added 15 mins ago
Manager - Health, Safety, and Environmental
Kualoa Ranch Hawai'i
Kaneohe, HI
The HSE Manager leads the development, implementation, and continuous improvement of Kualoa Ranch’s health, safety and environmental program across all operations: Tours & Recreation,…
Added 33 mins ago
Project Manager
Metrea
Temecula, CA · Tampa, FL
Reporting to the Senior Program Manager, the Senior Project Manager serves as the operational focal point for day-to-day execution. The role translates program objectives into actionable…
Added 40 mins ago
LM
Emergency Services Coordinator
Louisville Metro Government
Louisville, KY
- $59,217.6 USD / year
The purpose of this position is to serve as the primary liaison for operational coordination, assistance, and collaboration between departments for Emergency Planning and Response and…
Added 42 mins ago
CI
Senior Manager - US Transfer Pricing
Coupang Internal
United States
- $155,000 to $267,000 USD / year
…and business lines, we are seeking a highly capable Senior Manager of Transfer Pricing to lead our US-based transfer pricing operations and transactional planning. This role is highly…
Added 48 mins ago
Business Unit Operational Risk Function Manager
Regions Bank
Charlotte, NC · Birmingham, AL
At Regions, the Business Unit Operational Risk Function Manager ensures that line of business operations are conducted in compliance with regulatory and legal requirements and per the…
Added 50 mins ago
Market Manager, Project Management
Agoda
NY
As an NYC-based Strategic Account Manager, Marketing Programs, you will play a critical role in driving the growth and performance of Agoda and Priceline's North American hotel partner…
Added 55 mins ago
Program Manager
RTX
United States
Advanced Products & Solutions (APS) is seeking a Program Manager to manage an international product area within the Radio Frequency Solutions (ARS) Sub-Strategic Business Unit (SSBU). This…
Added 57 mins ago
C
Senior Manager - US Transfer Pricing
Coupang
United States
- $155,000 to $267,000 USD / year
…and business lines, we are seeking a highly capable Senior Manager of Transfer Pricing to lead our US-based transfer pricing operations and transactional planning. This role is highly…
Added 1 hour ago
HF
Adult Day Program Manager
Help For Brain Injured Children, Inc.
Whittier, CA
- $70,000 to $80,000 USD / year
Position: Program Manager – Adult Day Program
Added 1 hour ago
Commercial Credit Analyst I – Middle Market - Great Entry Level Opportunity for those with a degree in Finance or Accounting
TD Bank, N.A.
NY · Ramsey, NJ · Melville, NY
…assess financial strength and develop an assessment of credit…
Added 1 hour ago
Sr Project Manager - AI Data Centers
Jacobs
North Miami Beach, FL · Orlando, FL
…leading complex, multi-discipline programs as a Senior Project Manager (CA) Lead, across OE, EPCM, and Design-Build delivery, working alongside the most recognized hyperscale owners,…
Added 1 hour ago
Lead Commercial Banking Portfolio Manager
B10 Wells Fargo Bank, N. A.
SALT LAKE CITY, UT · SCOTTSDALE, AZ · CHANDLER, AZ
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as…
Added 1 hour ago
C
Senior Project Manager-Supply Chain
Capgemini
New York, NY, NY
- $106,906 to $281,842 USD / year
…primary distribution facility, followed by the rollout of new operational and technology capabilities across multiple regional sites. The project includes facility upgrades, network…
Added 2 hours ago
Scheduler
CACI
Remote, United States
…scheduling activities, coordinating the execution of production and program schedules, optimizing resources, and providing leadership to a team supporting mission-critical program…
Added 2 hours ago
CO
Risk Management Program Manager - Finance Department
City of Phoenix
AZ
- $104,728 to $140,337.6 USD / year
The Risk Management Program Manager position within the Finance Department assists with the day to day administration of the City's risk management programs. Responsibilities include…
Added 2 hours ago
T
Site Operations Manager
TEKsystems
St Francisville, LA
- $85 USD / hour
This on-site role leads the critical facilities program at a data center and is accountable for the safe, reliable operation of the sites critical environment. The Site Manager serves as…
Added 3 hours ago
A
Part Sales Manager – Full Time
AutoZone
Oak Grove, OR
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 3 hours ago
A
Part Sales Manager – Full Time
AutoZone
Portland, OR · Happy Valley, OR
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 3 hours ago
Assistant Store Manager
AutoZone
Portland, OR · Happy Valley, OR
As an Assistant Store Manager at AutoZone, you’ll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership,…
Added 3 hours ago
A
Part Sales Manager – Part Time
AutoZone
Rochester, NH
- Part-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 3 hours ago
A
Part Sales Manager – Full Time
AutoZone
Rochester, NH
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 3 hours ago
A
Part Sales Manager – Full Time
AutoZone
North Hampton, NH
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 3 hours ago
A
Part Sales Manager – Part Time
AutoZone
North Hampton, NH
- Part-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 3 hours ago
Store Manager
AutoZone
North Hampton, NH
As a Store Manager at AutoZone, you'll lead daily operations and inspire your team to deliver outstanding customer experiences in a high-energy retail environment. This role blends hands-on…

Jobgether

Senior, Client Service Manager

Remote, United States

$84,600 to $187,200 USD / year

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Job details

Pay: $84,600 to $187,200 USD / year
Experience: Candidates with 8+ years of relevant experience and deeper expertise in retirement plan administration may be considered for the Lead, Client Service Manager level.
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior, Client Service Manager based in the United States.

As a Senior, Client Service Manager, you will oversee a portfolio of large-market retirement plan clients, serving as a trusted advisor and ensuring accurate, responsive, and high-quality service. You will manage complex client relationships, provide strategic guidance on plan administration and compliance considerations, and independently resolve sensitive or escalated issues. Working closely with internal operations, technology, and compliance teams, you will help maintain operational integrity and identify opportunities to improve service delivery. You will also use account analysis, reporting, and industry expertise to anticipate risks and recommend practical solutions. This position offers the opportunity to influence client satisfaction, strengthen long-term relationships, and support business growth while sharing expertise with colleagues. Depending on location, the role may be based in an office, follow a hybrid schedule, or qualify for remote work.

Accountabilities

• Manage a large portfolio of clients with complex retirement plan structures, providing proactive guidance on plan design considerations and compliance implications.

• Build trusted client relationships by addressing questions, requests, and concerns while maintaining service standards and internal policies.

• Independently investigate and resolve escalated or sensitive client issues, ensuring timely and accurate outcomes.

• Review and approve complex transactions, maintaining compliance and operational integrity.

• Conduct detailed account reviews and trend analysis to identify discrepancies, mitigate risks, and prevent errors.

• Partner with operations, technology, and compliance teams to investigate and resolve recurring or systemic issues.

• Apply subject-matter expertise in ERISA, IRS, and internal compliance requirements, identifying potential regulatory risks across client accounts and portfolios.

• Prepare detailed reports and dashboards for internal stakeholders and clients, translating findings into actionable recommendations.

• Identify and implement improvements to client service processes, workflows, and operational procedures.

• Share knowledge, insights, and best practices with colleagues and cross-functional partners.

• Mentor and support junior team members through coaching, knowledge-sharing, and work reviews.

• Contribute to additional projects and responsibilities as required.

Requirements:

• At least 6 years of experience in client service, financial services, or retirement plan operations, or equivalent experience gained through work, training, military service, or education.

• Strong understanding of retirement plan administration and financial concepts, with the ability to apply procedures accurately and exercise independent judgment on moderately complex matters.

• Familiarity with retirement products and services, including 401(k), 403(b), defined benefit arrangements, pension risk transfer group annuity contracts, or other defined contribution offerings.

• Ability to guide clients and internal teams through complex retirement plan features, processes, and requirements.

• Strong written and verbal communication skills, with confidence interacting with clients and internal stakeholders.

• Ability to mentor and support junior colleagues by sharing expertise, reviewing work, and coaching on best practices.

• Excellent attention to detail and the ability to identify, troubleshoot, and resolve data discrepancies with minimal supervision.

• Proficiency in Microsoft Office and recordkeeping or workflow systems, with the ability to recommend process improvements.

• Strong organizational and prioritization skills, including the ability to manage competing demands in a fast-paced environment and escalate issues appropriately.

• Candidates with 8+ years of relevant experience and deeper expertise in retirement plan administration may be considered for the Lead, Client Service Manager level.

• Work authorization: Applicants must be authorized to work in the United States without requiring current or future immigration sponsorship.

• Work arrangement: In-office, hybrid, or remote options may be available. Remote work is limited to candidates residing more than 30 miles from Des Moines, Iowa, or Charlotte, North Carolina.

Benefits:

• Annual base salary: The overall advertised salary range is $84,600–$187,200, depending on job level, location, experience, and qualifications.

•

Senior, Client Service Manager salary ranges:

• Wichita, Kansas: $84,600–$114,300.

• Des Moines, Iowa: $89,300–$120,650.

• Charlotte, North Carolina: $94,000–$127,000.

• Chicago / Minneapolis: $103,400–$139,700.

• Los Angeles / New York City: $112,800–$152,400.

• Potential Lead-level salary ranges: $104,400–$140,400 in Wichita; $110,200–$148,200 in Des Moines; $116,000–$156,000 in Charlotte; $127,600–$171,600 in Chicago / Minneapolis; and $139,200–$187,200 in Los Angeles / New York City.

• Eligibility to participate in a bonus program for non-sales positions.

• Flexible Time Off for salaried employees, covering vacation, personal time, and short-term illness without a fixed annual accrual bank.

• Pension eligibility.

• Access to in-office, hybrid, or qualifying remote work arrangements.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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