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Added 8 mins ago
Department Production Specialist (8324)
SubCom
Newington, NH
Support technical education, evaluate and identify need for flow and process improvements
Added 9 mins ago
Regional Medical Scientific Director, Cardiopulmonary & Pulmonary Hypertension -- Southwest Territory
Merck
Charleston, WV
Support data generation activities when requested by our Research & Development Division's leadership, including our Company's Investigator Study Program (ISP), by acting as the primary…
Added 9 mins ago
Care Manager, Telephonic Nurse
CenterWell
Charleston, WV
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet…
Added 9 mins ago
Channel Development Lead
Humana
Charleston, WV
3+ years of experience leading cross-functional initiatives involving business transformation, operational readiness, process improvement, or program delivery.
Added 9 mins ago
AT
Senior Business Systems Analyst
Akamai Technologies, Inc.
Charleston, WV
- $88,900 to $160,100 USD / year
You will manage the business analysis process across the SDLC, collaborating with cross-functional leaders to optimize business processes. By leveraging expertise in business…
Added 9 mins ago
AT
Senior Business Systems Analyst
Akamai Technologies, Inc.
Charleston, WV
- $88,900 to $160,100 USD / year
…Our global Enterprise Applications team develops and enhances business applications and integrations that support these critical business…
Added 9 mins ago
Director Supply Chain Business Operations
Intermountain Health
Charleston, WV
Working under the direction of the Business Applications AVP, this position provides enterprise-wide transformational leadership to operational initiatives for information technology to…
Added 9 mins ago
Loss Prevention Fraud Analyst
U.S. Bank
Charleston, WV
…and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often - that’s what we call the courage to thrive.…
Added 9 mins ago
C
Regional Maintenance Manager
CBRE
Charleston, WV
- $200,000 to $210,000 USD / year
…client account and provide senior technical and operational support to the account staff for the development of policies and procedures pertaining to all types of buildings handled by CBRE:…
Added 9 mins ago
Personal Financial Counselor, Assignment Ready Counselor, PFC-Charleston, WV
Magellan Health Services
Charleston, WV
…video teleconference sponsored by the customer. Virtual PFC support may only be authorized by OSD FINRED Program…
Added 9 mins ago
Sr Manager - Proj/Prog
Maximus
Charleston, WV
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and…
Added 17 mins ago
Materials/ Picking - 1st Shift
HouseSmart Construction - Clayton
Morristown, IN
…learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an…
Added 17 mins ago
W
Transportation Operations Manager II
Walmart
MCCORDSVILLE, IN
- $84,000 to $126,000 USD / year
…collaborating with cross-functional teams to improve processes and support business needs for the outbound parcel transportation network. This is a high visibility and dynamic role that…
Added 17 mins ago
A
Order Processing Clerk
Aerotek
New Albany, IN
- $18 to $19 USD / hour
Process orders with all critical information necessary to produce labels to customer's specifications.
Added 17 mins ago
Learning and Talent Development Specialist 2
Cook Medical
Bloomington, IN
Proficient with Microsoft Office Suite and related program software
Added 17 mins ago
Agentic Commerce Senior Manager | Industrial
Accenture
Carmel, IN
…expertise , digital and commercial strategy experience, strong program leadership, and an understanding of how AI and agent-based experiences are reshaping complex B2B buying…
Added 17 mins ago
A
Agentic Commerce Senior Manager | GEO & Search
Accenture
Carmel, IN
- $132,500 to $338,300 USD / year
Build and execute GEO roadmaps aligned to brand and business goals, including short-term wins and long-term authority building
Added 18 mins ago
Regional Medical Scientific Director, Cardiopulmonary & Pulmonary Hypertension -- Southwest Territory
Merck
Indianapolis, IN
Support data generation activities when requested by our Research & Development Division's leadership, including our Company's Investigator Study Program (ISP), by acting as the primary…
Added 18 mins ago
CC
Pharmacy Coordinator
Centene Corporation
Indianapolis, IN
- $19.43 to $32.98 USD / hour
Key Details: Remote Pharmacy Coordinator role supporting Eastern Time business hours, Monday through Friday from 8:30 AM to 5:00 PM. This position supports the development, coordination,…
Added 18 mins ago
Lead EHS Specialist
GE Aerospace
Indianapolis, IN
…industrial hygiene, injury & illness, ergonomics, electrical safety, process safety management, etc. and/or providing general health & safety advice and support for multiple sites or a…
Added 18 mins ago
IT CYBERSECURITY SPECIALIST (INET/INFOSEC)
Defense Finance and Accounting Service (DFAS)
Indianapolis, IN
Added 18 mins ago
Care Manager, Telephonic Nurse
CenterWell
Indianapolis, IN
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet…
Added 18 mins ago
Channel Development Lead
Humana
Indianapolis, IN
3+ years of experience leading cross-functional initiatives involving business transformation, operational readiness, process improvement, or program delivery.
Added 18 mins ago
AT
Senior Business Systems Analyst
Akamai Technologies, Inc.
Indianapolis, IN
- $88,900 to $160,100 USD / year
…Our global Enterprise Applications team develops and enhances business applications and integrations that support these critical business…
Added 18 mins ago
AT
Senior Business Systems Analyst
Akamai Technologies, Inc.
Indianapolis, IN
- $88,900 to $160,100 USD / year
You will manage the business analysis process across the SDLC, collaborating with cross-functional leaders to optimize business processes. By leveraging expertise in business…

Jobgether

Program Management Director

Remote, United States

$192,000 to $205,000 USD / year

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Job details

Pay: $192,000 to $205,000 USD / year
Posting language: English
Posted: Nov 4, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Program Management Director based in the United States.

The Program Management Director will lead the successful delivery of professional services across a portfolio of healthcare customers. You will develop strategic account plans, identify new project opportunities, and partner with Sales and Account Management to shape customer solutions. Working with multidisciplinary teams, you will oversee complex consulting and implementation initiatives while ensuring high-quality outcomes. The role combines portfolio management, financial oversight, resource planning, and executive-level stakeholder engagement. You will monitor project performance, manage risks, and ensure delivery aligns with customer expectations and business objectives. As a senior leader, you will also drive operational excellence, strengthen customer relationships, and improve service offerings. This is a full-time, permanent remote opportunity involving collaboration across multiple time zones and occasional business travel. Accountabilities

In this role, you will oversee professional services delivery across a customer portfolio, ensuring projects meet strategic, operational, and financial objectives. Your responsibilities will include:

• Partner with Account Executives to develop long-term strategies and project pipelines for assigned customer accounts.

• Collaborate with Sales to assess prospective customer requirements and develop implementation proposals before contract signature.

• Engage Professional Services experts to estimate project needs and propose solutions that address customer objectives.

• Maintain visibility into upcoming projects and regularly forecast resource requirements and revenue to support effective staffing decisions.

• Support the development, evaluation, and negotiation of Statements of Work (SOWs) for consulting services and solutions.

• Lead cross-functional delivery teams, including Project Managers, Consulting Leads, and Technical Product Leads.

• Meet regularly with Project Managers and customer stakeholders to assess project health, schedules, margins, utilization, and progress against business objectives.

• Identify, evaluate, and mitigate risks at both project and portfolio levels.

• Collaborate with internal and customer senior leadership to align expectations, processes, and delivery priorities.

• Promote adherence to established delivery best practices and contribute to their continuous improvement.

• Monitor customer satisfaction and champion improvements to professional services offerings and delivery quality.

• Partner with the Professional Services PMO and Finance teams to manage profit and loss (P&L) performance at both customer and portfolio levels.

• Ensure customer accounts achieve appropriate profitability while maintaining strong service quality.

• Serve as an escalation point for complex customer issues and critical delivery situations, helping teams reach effective resolutions.

• Work with peers and Account Management to prioritize deliverables across the customer portfolio.

• Perform all responsibilities in accordance with applicable policies and procedures, including requirements for handling protected health information (PHI) and personally identifiable information (PII).

Requirements

The ideal candidate brings extensive consulting and project management experience, a strong understanding of healthcare technology, and the ability to lead complex customer engagements. The following qualifications and skills are expected:

• Bachelor's degree.

• At least 10 years of consulting and project management experience.

• At least 5 years of experience directly managing a consulting practice or a portfolio of accounts within a Professional Services organization.

• At least 5 years of experience in healthcare insurance, healthcare technology, or a related industry.

• Proven experience overseeing customer-facing service delivery, complex projects, and cross-functional teams.

• Strong analytical and problem-solving skills, including the ability to negotiate solutions that address the needs of diverse stakeholders.

• Demonstrated ability to manage conflict, negotiate effectively, and evaluate Statements of Work.

• Excellent verbal and written communication skills, with the ability to engage confidently with senior executives and C-suite stakeholders.

• Proven ability to influence teams and stakeholders in a matrixed organizational environment.

• Strong customer orientation and commitment to delivering high-quality work and exceptional customer experiences.

• Ability to adapt to changing priorities and manage competing demands in a fast-paced, results-oriented environment.

• Self-motivation, initiative, and the ability to remain effective under pressure.

• A continuous improvement mindset, including the confidence to challenge existing processes and develop better ways of working.

• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.

• Ability to work remotely across multiple time zones and participate in occasional business travel as required.

Benefits

• Annual US base salary range of $192,000–$205,000.

• Full-time, permanent employment.

• Remote work arrangement within the United States.

• Compensation determined by skills, experience, qualifications, education, and other relevant factors.

• Opportunity to lead strategic professional services engagements in the healthcare technology sector.

• Collaboration with senior leaders, customer executives, and multidisciplinary teams.

• Reasonable accommodations available for qualified individuals with disabilities, in accordance with applicable requirements.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Program management
Sales
Stakeholder management
Negotiation
Process improvement
Customer service
Project management
Problem solving
Communication skills
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

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