Jobs in the United States

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Added 5 mins ago
TechOps Administrator
The RealReal
Perth Amboy, NJ
Some weekend hours of coverage to be expected
Added 6 mins ago
Virtual Sales Account Executive - Splunk (Remote)
Cisco Systems, Inc.
Remote, United States
…eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and…
Added 7 mins ago
Quality Analyst - Outpatient, Healthcare
EXL Talent Acquisition Team
United States
Expertise in Medicare Local Coverage Determinations (LCD) and National Coverage Determinations (NCD)
Added 7 mins ago
Sourcing Commodity Manager
Cisco Systems, Inc.
San Jose, CA
…eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and…
Added 11 mins ago
Registered Nurse Clinical Lead Specialty ED
Ascension
Bastrop, TX
Schedule: Night shift | Full-time · Required professional licensure/certification AND 1 year of cumulative job specific experience required
Added 20 mins ago
Mid-Level ServiceNow Developer
System One
Arlington, WI
Accepted Certifications (Must have at least one): CAD, CIS, or CTA
Added 20 mins ago
Technical Writer (Technical Trainer)
System One
Huntsville, AL
…compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental,…
Added 21 mins ago
Vice President of Technology
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Vice President of Technology based in the United States.
Added 21 mins ago
Territory Sales Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Territory Sales Manager based in Wisconsin, United States.
Added 21 mins ago
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Staff Talent Operations Engineer
Jobgether
Remote, United States
- $135,000 to $180,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Talent Operations Engineer based in the United States.
Added 21 mins ago
J
Senior Solution Architect, Enterprise AI & Knowledge Graphs (Mendix, Graph Studio, AI Studio)
Jobgether
Remote, United States
- $160,000 to $190,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Solution Architect, Enterprise AI & Knowledge Graphs…
Added 21 mins ago
Senior Software Engineer, Elixir
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Software Engineer, Elixir based in the United States.
Added 21 mins ago
J
Senior Product Owner, Clinical
Jobgether
Remote, United States
- $94,900 to $130,500 USD / year
Healthcare coverage: Medical, dental, and vision insurance.
Added 21 mins ago
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Senior Director of Product Management
Jobgether
Remote, United States
- $150,000 to $170,000 USD / year
Health Coverage: Medical, dental, and vision insurance.
Added 21 mins ago
J
Senior Data Pipeline Engineer
Jobgether
Remote, United States
- $100,000 to $130,000 USD / year
Comprehensive health insurance, including medical, dental, and vision coverage.
Added 21 mins ago
Senior Data Analyst
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Data Analyst based in the United States.
Added 21 mins ago
J
Senior Compliance Professional
Jobgether
Remote, United States
- $86,300 to $118,700 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Compliance Professional based in the United States.
Added 21 mins ago
J
Senior Analyst, Hub Data & Analytics
Jobgether
Remote, United States
- $97,900 to $133,500 USD / year
Healthcare coverage: Medical, dental, and vision insurance.
Added 21 mins ago
J
Senior Administrative Assistant
Jobgether
Remote, United States
- $85,700 to $137,100 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Administrative Assistant based in the United States.
Added 21 mins ago
J
Research Scientist, Clinical Innovation & Trend Analytics
Jobgether
Remote, United States
- $78,400 to $107,800 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Research Scientist, Clinical Innovation & Trend Analytics…
Added 21 mins ago
J
Program Consultant, Worker's Compesation
Jobgether
Remote, United States
- $115,000 to $135,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Program Consultant, Workers' Compensation based in the…
Added 21 mins ago
J
Principal Counsel - Federal Privacy
Jobgether
Remote, United States
- $145,000 to $165,000 USD / year
Added 21 mins ago
J
Operations Support Specialist
Jobgether
Remote, United States
- $43,960 to $57,340 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations Support Specialist based in the United States.
Added 21 mins ago
J
Lead Design Researcher
Jobgether
Remote, United States
- $126,300 to $173,700 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Design Researcher based in the United States.
Added 21 mins ago
J
District Sales Manager
Jobgether
Remote, United States
- $115,000 to $125,000 USD / year
Average travel is approximately three to four days per week

Jobgether

Operations Support Specialist

Remote, United States

$43,960 to $57,340 USD / year

Apply on jobs.lever.co About employer

Applications open in a new tab.

Job details

Pay: $43,960 to $57,340 USD / year
Experience: 2–4 years of relevant professional experience in operations support, financial services, banking, customer service, dispute resolution, or a related field.
Posting language: English

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations Support Specialist based in the United States.

As an Operations Support Specialist, you will play an important role in ensuring the smooth and efficient delivery of daily operational activities within a dynamic financial services environment. You will support essential administrative processes, including account maintenance, document management, recordkeeping, account opening, and customer dispute resolution. Acting as a key point of contact between operations teams, relationship managers, project managers, clients, and other stakeholders, you will help maintain accurate information and reliable service delivery. You will also handle customer inquiries, investigate complex operational issues, and contribute to process improvement initiatives. Through your analytical skills and attention to detail, you will help strengthen operational quality, productivity, and regulatory compliance. This opportunity is ideal for a proactive professional who enjoys problem-solving, collaborating across teams, and working in a fast-paced environment with opportunities to take ownership and develop professionally.

Accountabilities:

Provide day-to-day operational support, including maintaining records and documentation, managing account information, retrieving and storing records, processing imaging requests, and supporting account opening activities.
Coordinate operational activities with the Operations Core team to ensure accurate, timely, and consistent execution of business processes.
Act as a liaison between operations staff, relationship managers, project managers, custodians, and clients to facilitate effective communication and resolve operational matters.
Respond to customer inquiries, investigate service-related issues, and manage escalated cases to deliver efficient and high-quality customer support.
Identify opportunities to recommend additional products and services while ensuring strict compliance with applicable telesales laws, regulations, and internal policies.
Communicate regularly with management regarding productivity, service quality, staff availability, and Management Information System (MIS) performance indicators.
Prepare written and verbal communications for supported business areas to obtain approvals for accurate financial entries and facilitate the correction of discrepancies.
Support staff training initiatives by identifying learning needs, sharing operational knowledge, and assisting colleagues with questions related to dispute resolution processes.
Provide operational support across a diverse range of financial products and services, ensuring consistent service standards and accurate processing.
Participate in Lean initiatives and continuous improvement projects aimed at streamlining workflows, increasing efficiency, and enhancing operational performance.
Investigate and resolve complex operational problems using established procedures, professional judgment, and best practices, escalating issues when appropriate.
Evaluate operational risks when making business decisions, ensuring the protection of organizational assets, customer interests, and business reputation.
Maintain compliance with applicable laws, regulations, internal policies, and ethical standards, promptly identifying and reporting potential control issues.
Independently manage assigned tasks and daily responsibilities, using sound judgment to assess situations, resolve issues, and determine appropriate courses of action.
Coordinate deliverables, monitor progress, and conduct follow-ups to ensure work is completed accurately, on schedule, and in accordance with established quality standards.
Review operational outputs, provide guidance to colleagues when needed, and address process gaps to maintain reliable service delivery.
Support administrative activities within the department by promoting consistency, accuracy, and timely completion of operational tasks.
Analyze business requirements and complex operational situations, developing practical recommendations and solutions aligned with business objectives.
Apply analytical thinking, domain expertise, and creativity to improve existing methodologies and support evolving operational priorities.

Requirements:

High school diploma or equivalent required.
2–4 years of relevant professional experience in operations support, financial services, banking, customer service, dispute resolution, or a related field.
Comprehensive knowledge of dispute management processes, including the ability to investigate issues and support effective resolution.
Proficiency in Microsoft Office applications, with the ability to manage operational documentation, reports, and business communications.
Strong analytical and problem-solving skills, with the ability to assess complex situations, identify discrepancies, and recommend appropriate solutions.
Demonstrated ability to work independently, manage responsibilities with limited supervision, and exercise sound professional judgment.
Excellent written and verbal communication skills, with the ability to convey information clearly, accurately, and professionally.
Strong organizational and time-management abilities, including the capacity to manage multiple priorities and meet deadlines.
High attention to detail and a commitment to maintaining accurate records and delivering quality work.
Ability to understand and apply operational procedures, internal policies, and regulatory requirements.
Strong customer service orientation, with the ability to handle inquiries, manage escalations, and maintain positive stakeholder relationships.
Ability to collaborate effectively with colleagues, management, clients, and cross-functional business teams.
Demonstrated initiative and adaptability when responding to changing priorities and non-routine operational challenges.
Ability to identify process improvement opportunities and contribute to initiatives that enhance efficiency and service quality.
Strong sense of accountability, integrity, and discretion when handling sensitive customer information and financial records.

Benefits:

Annual base salary: $43,960–$57,340, depending on qualifications, experience, skills, and applicable employment conditions.
Eligibility for additional discretionary and performance-based incentive or retention awards, where applicable.
Comprehensive medical, dental, and vision insurance coverage.
401(k) retirement savings plan.
Life insurance coverage.
Accident and disability insurance.
Employee wellness programs and resources.
Paid vacation time and planned time off.
Paid sick leave and unplanned time off.
Paid company holidays.
Remote working arrangements, depending on the assigned location and applicable employment conditions.
Opportunities to develop operational expertise and contribute to continuous improvement initiatives.
A collaborative professional environment with exposure to diverse financial products, services, and business operations.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Apply on jobs.lever.co About employer

More about this job

Skills

Document management
Recordkeeping
Process improvement
Analytical skills
Attention to detail
Regulatory compliance
Documentation
Coordinate operational activities
Business processes
Communication skills
Customer service
MIS
Guide staff
Financial products
Reporting
Analyse issues
Microsoft Office
Problem solving
Work independently
Time management
Meet deadlines
Adaptability

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Work requirements

Jobs in the United States