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Added 25 mins ago
UC
Research General Engineer
U.S. Coast Guard
New London, CT
- $120,094 to $156,124 USD / year
…scientists and engineers working under the Autonomy research…
Added 25 mins ago
TS
Writer-Editor
Transportation Security Administration
Herndon, VA
- $121,785 to $158,322 USD / year
Identifies potentially controversial information and recognizes materials requiring review and input by senior staff, coordinating to ensure that potential conflicts are resolved prior to…
Added 30 mins ago
Sr. Cybersecurity Engineer
Visa U.S.A. Inc.
Austin, TX
The Senior Cloud Security Analyst is responsible for securing Pismo's cloud-native infrastructure, platforms, and services through the design, implementation, monitoring, and continuous…
Added 1 hour ago
Senior Product Manager, Agentic Search
Cloudflare
Austin, TX · NY · San Francisco, CA
Added 1 hour ago
Sales Enablement Program Manager
Jobgether
Remote, United States
…and next steps. Our partner is looking for a Sales Enablement Program Manager based in the United…
Added 1 hour ago
J
Accounting Manager - Inventory & Warehouse
Jobgether
Remote, United States
- $104,200 to $135,000 USD / year
…applications and next steps. Our partner is looking for an Accounting Manager - Inventory & Warehouse based in the United…
Added 2 hours ago
J
Staff/Senior Staff Technical Program Manager, Federal
Jobgether
Remote, United States
- $220,000 to $260,000 USD / year
We are seeking an experienced Staff/Senior Staff Technical Program Manager to lead complex technical programs supporting federal, government, and national security initiatives. In this…
Added 2 hours ago
J
Senior Project Manager (Corporate Events & Experiences Planner)
Jobgether
Remote, United States
- $95,166 to $123,716 USD / year
…all applications and next steps. Our partner is looking for a Senior Project Manager (Corporate Events & Experiences Planner) based in the United…
Added 2 hours ago
J
Manager, Experience Cloud Specialists
Jobgether
Remote, United States
- $104,000 to $135,000 USD / year
…all applications and next steps. Our partner is looking for a Manager, Experience Cloud Specialists based in the United…
Added 2 hours ago
CO
Adaptive Planning & Source Protection Manager (Environmental Regulatory Manager)
City of Portland
Portland, OR
- $136,884.8 to $193,086.4 USD / year
Lead and oversee the City’s Bull Run Watershed and Columbia South Shore Wellfield protection programs, including program design, prioritization, implementation, interagency coordination,…
Added 2 hours ago
Program Manager, AFCAP VI
Jobgether
Remote, United States
The Program Manager will provide senior-level leadership for a major U.S. Air Force mission support contract delivering rapid-response construction, services, and commodities worldwide. As…
Added 3 hours ago
Medical Assistant Neurosciences Institute Epilepsy
Canyons Medical Group
United States
Join an organization that invests in your growth - with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more!
Added 3 hours ago
Resource Support Analyst
BOOZ, ALLEN & HAMILTON, INC.
Honolulu, HI
…leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior…
Added 3 hours ago
J
Commercial Manager
Jobgether
Remote, United States
- $105,000 to $115,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Commercial Manager based in the United States.
Added 3 hours ago
BD Support Senior Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a BD Support Senior Manager based in the United States.
Added 4 hours ago
Sr Project Manager - AI Data Centers
Jacobs
North Miami Beach, FL · Orlando, FL
This is your opportunity to elevate your career to the next level - leading complex, multi-discipline programs as a Senior Project Manager (CA) Lead, across OE, EPCM, and Design-Build…
Added 4 hours ago
C
Senior Project Manager-Supply Chain
Capgemini
New York, NY, NY
- $106,906 to $281,842 USD / year
…Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable…
Added 5 hours ago
T
Site Operations Manager
TEKsystems
St Francisville, LA
- $85 USD / hour
This on-site role leads the critical facilities program at a data center and is accountable for the safe, reliable operation of the sites critical environment. The Site Manager serves as…
Added 6 hours ago
Lead Business Execution Consultant - Unsecured Lending Operations
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC · CHANDLER, AZ · WEST DES MOINES, IA
…establish and govern leader and coaching standards, strengthen core manager routines, translate business priorities and performance needs into scalable enablement strategies, and assess the…
Added 6 hours ago
Chief of Staff to the CEO
Jobgether
Remote, United States
Partner with the Executive Program Manager to ensure the CEO's time, strategic priorities, and commitments remain aligned.
Added 6 hours ago
Manager, Project Management - Community Engagement
Quality Technology Services, LLC
United States
The Manager, Project Management – Community Engagement leads the planning and execution of complex, cross‑functional programs that advance QTS’s community engagement strategy across…
Added 6 hours ago
Lab Manager
Biohub
Redwood City, CA
…join the Lab Management team. This role will report to the Senior Lab Manager and support group leaders, platform leaders, and scientists within the Biohub to carry out their role(s). The…
Added 7 hours ago
Graduate Development Program, Associate Product Manager, US Electric IT
natgridProd
Syracuse, NY · Waltham, MA
Are you ready to help shape the future of electric asset management? As an Associate Product Manager in US Electric IT team, you’ll support the STREAMS program, a strategic transformation…
Added 7 hours ago
Graduate Development Program, Associate Technology Engineer, Technology Engineering
natgridProd
Marlboro, MA · Waltham, MA
Ability to begin the National Grid Graduate Program on June 7, 2027, or July 12, 2027
Added 7 hours ago
Graduate Development Program, Associate Project Manager, Capital Project Delivery
natgridProd
Northboro, MA
…real-world project management experience? As an Associate Project Manager, you'll play a key role in supporting major energy infrastructure projects across Massachusetts. You'll work with…

Jobgether

Manager, Experience Cloud Specialists

Remote, United States

$104,000 to $135,000 USD / year

Apply About employer

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Job details

Pay: $104,000 to $135,000 USD / year
Experience: At least 2 years of experience managing customer-facing teams or leading significant cross-functional programs.
Posting language: English

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Experience Cloud Specialists based in the United States.

The Manager, Experience Cloud Specialists will lead and develop a high-performing team responsible for driving customer adoption, platform modernization, and revenue growth across the public sector. This leadership role focuses on helping state and local government customers maximize the value of cloud-based technology solutions. You will oversee strategic initiatives involving cloud migrations, platform upgrades, legacy system transitions, and AI-enabled capabilities. Working closely with Sales, Customer Success, Product, Finance, and other stakeholders, you will ensure seamless collaboration and measurable customer outcomes. The role combines people leadership, commercial strategy, and operational excellence in a fast-paced SaaS environment. This is an opportunity to shape scalable processes, strengthen customer relationships, and contribute to the evolution of digital government services.

Accountabilities:

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Lead, coach, and develop a team of Experience Cloud Specialists, Senior Specialists, and Operations Specialists, establishing clear performance expectations, development plans, and career progression opportunities.

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Establish effective team operating rhythms, including regular meetings, individual coaching sessions, pipeline reviews, forecasting, territory planning, and strategic account discussions.

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Drive customer adoption and platform growth strategies, identifying opportunities for cloud migrations, legacy solution replacements, upgrades, renewals, and expansion initiatives.

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Coach team members on consultative selling, customer discovery, executive engagement, solution positioning, commercial strategy, and opportunity management.

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Develop customer-specific platform strategies that connect government priorities with technology capabilities, AI-powered solutions, data insights, and measurable business outcomes.

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Oversee pipeline health, opportunity qualification, forecasting, prioritization, and reporting, ensuring leadership has clear visibility into performance, risks, and growth opportunities.

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Support complex and high-value customer opportunities, providing strategic guidance and coordinating cross-functional resources to overcome challenges and accelerate decisions.

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Ensure operational teams effectively support pricing analysis, quotations, contracts, renewals, commercial scenarios, CRM accuracy, and transaction execution.

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Build strong relationships across Sales, Customer Success, Product, Solution Consulting, Finance, Legal, Operations, and executive leadership to improve collaboration and customer outcomes.

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Develop and continuously improve sales methodologies, playbooks, engagement frameworks, enablement resources, reporting standards, and scalable operating processes.

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Leverage customer insights, performance data, automation, and AI-enabled workflows to improve team productivity, operational efficiency, and decision-making while maintaining appropriate human oversight.

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Represent the team in executive meetings, customer engagements, strategic workshops, industry events, and internal training sessions while promoting a culture of accountability, innovation, and continuous improvement.

Requirements:

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Minimum of 5 years of experience in government technology, SaaS, public-sector consulting, customer success, solution consulting, strategic sales, account management, or a related field.

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At least 2 years of experience managing customer-facing teams or leading significant cross-functional programs.

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Proven track record of driving customer growth, platform adoption, cloud migrations, technology modernization, renewals, upgrades, and expansion initiatives.

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Demonstrated experience coaching professionals in consultative discovery, executive engagement, platform positioning, and commercial opportunity management.

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Strong understanding of sales pipeline management, forecasting, opportunity qualification, recurring revenue models, and commercial performance.

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Solid knowledge of state and local government operations, procurement processes, organizational structures, and public-sector technology modernization priorities.

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Experience developing operational frameworks, sales methodologies, governance structures, playbooks, training programs, and scalable processes.

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Demonstrated ability to lead cross-functional initiatives, influence stakeholders without direct authority, and coordinate complex projects.

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Strong analytical, research, and problem-solving skills, with the ability to translate customer and business data into actionable strategies.

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Excellent communication, presentation, facilitation, negotiation, and change-management skills, including the ability to engage confidently with senior executives and government leaders.

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Working knowledge of SaaS contracting, pricing, quoting, renewals, product transitions, Salesforce, and recurring-revenue processes.

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Familiarity with AI-enabled workflows, business automation, and operational transformation is preferred.

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Experience working directly with state or local government customers is highly desirable.

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Knowledge of government-focused SaaS platforms and customer lifecycle management is an advantage.

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Relevant training or certifications in leadership, consultative selling, value selling, customer success, or change management are considered a plus.

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Commitment to continuous learning, collaboration, customer focus, responsible AI adoption, and professional development.

Benefits:

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Competitive annual salary ranging from $104,000 to $135,000 USD.

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Competitive bonus opportunities.

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Fully remote-first working environment.

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Flexible Time Off (FTO) to support work-life balance.

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Company-wide paid wellbeing days.

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Work-from-home reimbursement to support your home office.

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Multiple healthcare plan options, including a 100% employer-paid medical plan.

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Employer contributions to Health Savings Accounts (HSA), where applicable.

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Fitness reimbursement program.

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Access to on-demand mental health resources, including Headspace.

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Paid parental leave for birthing and non-birthing parents.

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Traditional and Roth 401(k) retirement plans with a generous employer match.

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Employer-paid life and accidental death and dismemberment (AD&D) insurance.

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Access to online learning platforms and professional development opportunities.

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Inclusive and collaborative workplace culture supported by employee resource groups and wellness communities.

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Opportunities to contribute to meaningful public-sector technology initiatives that improve government services and communities.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Sales
Coaching
Forecasting
Prioritization
Reporting
Leadership
Customer insight
Decision making
Process improvement
Procurement
Research
Problem solving
Communication skills
Negotiation
Change management
Salesforce
Collaboration

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