Jobs in the United States

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Added 2 mins ago
TC
B2 Team Member Trainer
Target Corporation
Upper Marlboro, MD
- $25.45 to $30.07 USD / hour
…electric forklift, and you’ll be trained and provided with the tools and gear you need to be…
Added 2 mins ago
TC
B1 Team Member Trainer
Target Corporation
Upper Marlboro, MD
- $25.45 to $30.07 USD / hour
…electric forklift, and you’ll be trained and provided with the tools and gear you need to be…
Added 2 mins ago
Marketing Manager, Frequency
Target Enterprise Inc
Minneapolis, MN
…help advance how GMS drives business results by developing tools, insights, and scalable ways of working that elevate our collective…
Added 6 mins ago
Senior DevOps Engineer - Lunar Permanence
Blue Origin LLC
Seattle, WA
…robust and reliable software deployments. You will develop tools to enhance development workflow efficiency while maintaining compliance with our certification standards. You will also have…
Added 6 mins ago
C
BPO Operations Specialist, Revenue Cycle Management
Commure
Mountain View, CA
- $165,000 to $200,000 USD / year
- Use SQL and BI tools to build dashboards, analyze operational performance, and surface insights that drive decisions.
Added 7 mins ago
Senior Growth Manager
ACCELBYTE
Remote, United States
6+ years in growth or demand generation, including at least 2 years owning an acquisition number at a developer tools, infrastructure, or API-first SaaS company.
Added 8 mins ago
Principal, Sterile Product Operations Engineer
Alcon Vision, LLC. Company
Fort Worth, TX
Arrange equipment and tools to support production.
Added 15 mins ago
J
Staff AI Product Engineer
Jobgether
Remote, United States
- $200,000 to $300,000 USD / year
…system capable of safely executing actions across core business tools, including ERP, CRM, spreadsheets, calendars, email, analytics, and compliance…
Added 15 mins ago
J
Sr. Director - CDL Operations
Jobgether
Remote, United States
- $130,000 to $160,000 USD / year
Proficiency in Google Workspace applications and related productivity tools.
Added 15 mins ago
J
Sr. Creative Producer, Brand
Jobgether
Remote, United States
- $140,000 to $165,000 USD / year
Experience building and managing project management tools and workflows, such as Asana, Jira, or Airtable, with a focus on processes that teams consistently adopt.
Added 15 mins ago
Senior Manager, Total Rewards
Jobgether
Remote, United States
Lead global market benchmarking and compensation analysis, using platforms such as Radford, Pave, or equivalent tools to develop competitive and data-backed recommendations.
Added 15 mins ago
J
Regional Director, Market Development
Jobgether
Remote, United States
- $190,000 to $210,000 USD / year
…to commercial processes, training, sales methodologies, and tools. Promote effective CRM adoption, accurate reporting, and consistent performance management practices across the regional…
Added 15 mins ago
Product Manager, Data & AI
Jobgether
Remote, United States
…first-party data, helping customers access insights and marketing tools while protecting sensitive health…
Added 15 mins ago
J
Manager, Sales Development & Compensation
Jobgether
Remote, United States
- $125,000 to $140,000 USD / year
…objectives. You will leverage advanced analytics and reporting tools to monitor performance, improve decision-making, and identify growth opportunities. This role combines strategic…
Added 15 mins ago
J
L1 Technical Support Engineer (Spanish-Speaking)
Jobgether
Remote, United States
- $31.25 to $44.96 USD / hour
Use AI-powered tools and GPT-based assistants appropriately to improve troubleshooting workflows and support outcomes.
Added 15 mins ago
J
IT Help Desk Engineer
Jobgether
Remote, United States
- $33.65 to $43.25 USD / hour
Stay informed about emerging technologies, tools, and best practices to continuously improve technical capabilities and service delivery.
Added 15 mins ago
J
Databricks Subject Matter Expert
Jobgether
Remote, United States
- $150,000 USD / year
Organize, process, and analyze large volumes of structured and unstructured datasets using advanced data analytics tools and technologies.
Added 15 mins ago
J
Corporate Compliance Specialist
Jobgether
Remote, United States
- $28 to $31.5 USD / hour
Proficiency with Google Workspace and familiarity with AI tools, automation solutions, ticketing systems, or case management platforms.
Added 15 mins ago
J
Channel Partner Account Manager
Jobgether
Remote, United States
- $105,000 to $125,000 USD / year
Familiarity with Partner Relationship Management (PRM) systems, partner portals, or other channel management tools is an advantage.
Added 16 mins ago
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Junior Support Specialist - Fraud Analytics Junior (Consultant)
Guidehouse
Lanham Seabrook, MD
- $65,000 to $108,000 USD / year
Ability and willingness to work onsite at the client location in Lanham, Maryland five (5) days per week
Added 16 mins ago
Manager Production Operations 2 - OEM
Northrop Grumman
Sykesville, MD
Experience with data mining/manipulation software tools.
Added 16 mins ago
Competition Analyst, Fixed Indexed Annuities (FIA)
Manulife
Remote, United States
Experience using FIA illustration and competitive intelligence tools.
Added 16 mins ago
Quantitative Enterprise Risk Management Analyst
CVS Health
Remote, United States
Support the enterprise economic capital model and other risk-quantification tools by investigating issues, evaluating and implementing changes, testing and reconciling results, and…
Added 16 mins ago
Senior Human Resources Manager
Erickson Living
Parkville, MD
Free access to our on-site Team member Health and Well-Being Centers, plus Well-Being programs, tools and resources for you and your immediate family members
Added 16 mins ago
Journeyman Cyber Operations Planner
Athenix Solutions Group, LLC
Ft. Meade, MD

Jobgether

IT Help Desk Engineer

Remote, United States

$33.65 to $43.25 USD / hour

Apply on jobs.lever.co About employer

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Job details

Pay: $33.65 to $43.25 USD / hour
Posting language: English

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Help Desk Engineer based in the United States.

In this role, you will serve as a key technical resource, providing reliable IT support and helping clients overcome technology challenges in their day-to-day operations. You will troubleshoot complex technical issues, maintain IT systems, and ensure users receive responsive, high-quality assistance across a variety of platforms and environments. Working within a collaborative Managed Service Provider (MSP) team, you will support small and mid-sized businesses, including nonprofit organizations, helping them maintain secure and efficient technology infrastructure. You will combine remote technical support with occasional on-site installations, configurations, and troubleshooting. This position offers an opportunity to expand your technical expertise, work with diverse technologies, and build meaningful client relationships. The ideal candidate is customer-focused, resourceful, adaptable, and passionate about continuous learning and delivering excellent service.

Accountabilities:

Provide comprehensive remote IT help desk support to clients across multiple systems, platforms, and technology environments.
Diagnose, troubleshoot, and resolve hardware, software, networking, and other technical issues efficiently and professionally.
Serve as a frontline technical contact for clients, ensuring timely responses, effective issue resolution, and consistently high service standards.
Manage complex technical challenges with patience, analytical thinking, and a customer-first approach.
Support users in maintaining reliable technology environments while minimizing disruptions to their daily business operations.
Perform on-site technical installations, system configurations, equipment upgrades, and hands-on troubleshooting when required.
Collaborate closely with internal technical teams to investigate issues, share knowledge, and deliver effective solutions.
Communicate technical information clearly to clients, adapting explanations to different levels of technical understanding.
Manage multiple support requests and priorities while maintaining accuracy, responsiveness, and attention to detail.
Stay informed about emerging technologies, tools, and best practices to continuously improve technical capabilities and service delivery.
Adapt quickly to changing client requirements, business environments, and new technology platforms.
Contribute to a positive team environment through knowledge sharing, collaboration, accountability, and a commitment to excellent client experiences.

Requirements:

Minimum of 5 years of professional experience in IT help desk support or a related technical support position.
At least 3 years of experience working within a Managed Service Provider (MSP) environment.
Strong technical troubleshooting skills, with the ability to diagnose and resolve a wide range of IT issues across different systems and platforms.
Excellent customer service skills, with a genuine commitment to helping users and delivering positive client experiences.
Strong analytical and problem-solving abilities, including the capacity to investigate complex technical issues and identify effective solutions.
Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and professionally.
Proven ability to organize workloads, manage multiple priorities, and respond effectively to competing support demands.
Ability to remain calm, focused, and professional under pressure, particularly when handling urgent technical issues or challenging client situations.
Adaptability and willingness to learn new technologies, tools, and processes as business and client requirements evolve.
Strong interpersonal skills and the ability to collaborate effectively within a team-oriented technical environment.
A proactive, service-driven mindset, combined with strong attention to detail, reliability, and accountability.
Availability to provide support during Pacific Time business hours or maintain sufficient overlap with Pacific Time working schedules.
Relevant certifications are preferred, including CompTIA A+, Network+, Security+, Microsoft Associate or Expert, VMware, Apple, or Citrix certifications.
A bachelor's degree in Information Technology, Computer Science, or a related discipline is preferred; equivalent professional experience is also considered.
Strong networking knowledge and experience are considered significant advantages.

Benefits:

Competitive hourly compensation: $33.65 – $43.25 per hour, depending on experience and qualifications.
Comprehensive medical coverage: Employer covers 100% of the base medical insurance plan premium for employees and their families.
Dental and vision insurance: Additional coverage to support employee and family wellbeing.
Retirement savings: 401(k) plan with employer matching contributions.
Paid time off: Accrued PTO to support personal time, rest, and work-life balance.
Paid holidays: Nine paid holidays annually.
Career development: Structured career pathing and opportunities for professional advancement.
Remote work flexibility: Fully remote position within the United States.
Continuous learning: Exposure to diverse IT environments, technologies, and technical challenges that support ongoing professional growth.
Collaborative culture: Opportunity to work with a supportive team that values knowledge sharing, mutual respect, and employee development.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Apply on jobs.lever.co About employer

More about this job

Skills

Technical support
Troubleshoot
Troubleshooting
Adaptability
Analytical skills
Analyse issues
Attention to detail
Collaboration
Customer service
Problem solving
Communication skills
Interpersonal skills
A+
Network+
Security+
VMware
Computer technology
Computer science

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Work requirements

Jobs in the United States