Jobs in the United States

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Added 9 mins ago
Sr. Associate, Quality Assurance Engineering
Alcon Research, LLC. Company
Fort Worth, TX
The Sr. Associate, Quality Assurance Engineering (Science/Tech/Engineering Path), is primarily responsible for developing, modifying, and maintaining quality evaluation and control systems,…
Added 16 mins ago
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Regional Director, Market Development
Jobgether
Remote, United States
- $190,000 to $210,000 USD / year
…partnerships, and expanding the adoption of sustainable building solutions. You will be responsible for developing and executing multi-year market development plans, establishing commercial…
Added 16 mins ago
J
IT Help Desk Engineer
Jobgether
Remote, United States
- $33.65 to $43.25 USD / hour
…build meaningful client relationships. The ideal candidate is customer-focused, resourceful, adaptable, and passionate about continuous learning and delivering excellent…
Added 16 mins ago
J
Channel Partner Account Manager
Jobgether
Remote, United States
- $105,000 to $125,000 USD / year
Evaluate partner business models, customer reach, product expertise, commercial responsibilities, and key stakeholders to support effective partner segmentation and relationship management.
Added 16 mins ago
J
Associate Technical Support Engineer - Federal
Jobgether
Remote, United States
- $68,000 USD / year
The Associate Technical Support Engineer serves as a first point of contact for enterprise customers using cybersecurity solutions designed to protect critical infrastructure. In this…
Added 17 mins ago
Seasonal Floor Associate
Michaels
DC, MD
Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck…
Added 17 mins ago
Sr. Clinical Contracts Manager
BD (Becton, Dickinson and Company)
Sparks, MD
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position…
Added 17 mins ago
Senior Full Stack Engineer - AWS Cloud
Maximus
Lanham, MD
…navigate and meet their tax obligations. Through innovative solutions, operational excellence, and a commitment to public service, we help the IRS enhance efficiency, improve customer…
Added 17 mins ago
W
(USA) Personal Shopper Lead - Sam's
Walmart
CATONSVILLE, MD
- $22 to $30 USD / hour
…for example Club Pick Up Ship FromClub etc auditing online customer feedback working to resolve customer complaints and escalating unresolved issues to management andidentifying trends…
Added 17 mins ago
Test Technician
Northrop Grumman
Elkridge, MD
Must possess a valid Driver’s Licen
Added 17 mins ago
AD
Diagnostic Sales Manager (Washington DC)
Antech Diagnostics
Waldorf, MD
- $75,000 to $93,500 USD / year
…closure of new business and renewals and resolve complicated customer…
Added 17 mins ago
I
Administrative Specialist - DCSA
Intecon
Fort Meade, MD
- $55,000 to $65,000 USD / year
Associate's degree in Business Administration, Management, Communications, or related field required (Bachelor's preferred).
Added 17 mins ago
S
Dietetic Technician II
Sodexo
ROCKVILLE, MD
- $28.24 to $36.54 USD / hour
Be part of a mission-driven organization where your work supports better health outcomes and customer experiences.
Added 17 mins ago
BP
Client Service Coordinator - 005190
Banfield Pet Hospital
Rockville, MD
- $18.23 to $23.29 USD / hour
…remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and…
Added 18 mins ago
Sales and Marketing Associate
Oshkosh Corporation
Frederick, MD
…committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and…
Added 18 mins ago
NE
SALES ASSOCIATE - ELECTRONICS (PART TIME)
Navy Exchange Services (NEX)
BETHESDA, MD
- Part-time
Added 18 mins ago
Senior Manager, Technical Lead Oracle Pricing & Service to Cash
Marriott
Bethesda, MD
…Management Cloud Services and Cash management modules. The associate will collaborate with business stakeholders to translate business requirements and lead technical teams and system…
Added 18 mins ago
E
Sr Gas System Controller - BGE
Exelon
BALTIMORE, MD
- $88,800 USD / year
…community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more…
Added 18 mins ago
Senior Data Analyst (Remote)
CareFirst
Baltimore, MD
Manage the collection of business and technical requirements from Stakeholders to deliver data driven solutions. Produces technical documentation that is consistent with professional…
Added 34 mins ago
O
Associate Demand Planner
OrganOx
Madison, NJ
- $60,000 to $75,000 USD / year
The Associate Demand Planner is responsible for supporting the development, maintenance, and accuracy of the demand forecast. This role plays an important part in ensuring uninterrupted…
Added 35 mins ago
Temporary Sales Associate
Tapestry, Inc.
Miami, FL
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 35 mins ago
Temporary Sales Associate
Tapestry, Inc.
Katy, TX
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 36 mins ago
SI
PHX HR Specialist
Swissport International AG
Phoenix, AZ
- $24 USD / hour
…provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer…
Added 40 mins ago
Project Manager, Audio Visual Production – Phoenix, AZ
Encore
Tempe, AZ
The Project Manager is responsible for managing project scope for a large-scale event, with possible support from Associate Project Managers. This position will monitor progress and…
Added 40 mins ago
Mailroom & Customer Service Associate
Ricoh Americas Corporation
Hazelwood, MO
Qualifications Must Have:

Jobgether

IT Help Desk Engineer

Remote, United States

$33.65 to $43.25 USD / hour

Apply on jobs.lever.co About employer

Applications open in a new tab.

Job details

Pay: $33.65 to $43.25 USD / hour
Posting language: English

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Help Desk Engineer based in the United States.

In this role, you will serve as a key technical resource, providing reliable IT support and helping clients overcome technology challenges in their day-to-day operations. You will troubleshoot complex technical issues, maintain IT systems, and ensure users receive responsive, high-quality assistance across a variety of platforms and environments. Working within a collaborative Managed Service Provider (MSP) team, you will support small and mid-sized businesses, including nonprofit organizations, helping them maintain secure and efficient technology infrastructure. You will combine remote technical support with occasional on-site installations, configurations, and troubleshooting. This position offers an opportunity to expand your technical expertise, work with diverse technologies, and build meaningful client relationships. The ideal candidate is customer-focused, resourceful, adaptable, and passionate about continuous learning and delivering excellent service.

Accountabilities:

Provide comprehensive remote IT help desk support to clients across multiple systems, platforms, and technology environments.
Diagnose, troubleshoot, and resolve hardware, software, networking, and other technical issues efficiently and professionally.
Serve as a frontline technical contact for clients, ensuring timely responses, effective issue resolution, and consistently high service standards.
Manage complex technical challenges with patience, analytical thinking, and a customer-first approach.
Support users in maintaining reliable technology environments while minimizing disruptions to their daily business operations.
Perform on-site technical installations, system configurations, equipment upgrades, and hands-on troubleshooting when required.
Collaborate closely with internal technical teams to investigate issues, share knowledge, and deliver effective solutions.
Communicate technical information clearly to clients, adapting explanations to different levels of technical understanding.
Manage multiple support requests and priorities while maintaining accuracy, responsiveness, and attention to detail.
Stay informed about emerging technologies, tools, and best practices to continuously improve technical capabilities and service delivery.
Adapt quickly to changing client requirements, business environments, and new technology platforms.
Contribute to a positive team environment through knowledge sharing, collaboration, accountability, and a commitment to excellent client experiences.

Requirements:

Minimum of 5 years of professional experience in IT help desk support or a related technical support position.
At least 3 years of experience working within a Managed Service Provider (MSP) environment.
Strong technical troubleshooting skills, with the ability to diagnose and resolve a wide range of IT issues across different systems and platforms.
Excellent customer service skills, with a genuine commitment to helping users and delivering positive client experiences.
Strong analytical and problem-solving abilities, including the capacity to investigate complex technical issues and identify effective solutions.
Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and professionally.
Proven ability to organize workloads, manage multiple priorities, and respond effectively to competing support demands.
Ability to remain calm, focused, and professional under pressure, particularly when handling urgent technical issues or challenging client situations.
Adaptability and willingness to learn new technologies, tools, and processes as business and client requirements evolve.
Strong interpersonal skills and the ability to collaborate effectively within a team-oriented technical environment.
A proactive, service-driven mindset, combined with strong attention to detail, reliability, and accountability.
Availability to provide support during Pacific Time business hours or maintain sufficient overlap with Pacific Time working schedules.
Relevant certifications are preferred, including CompTIA A+, Network+, Security+, Microsoft Associate or Expert, VMware, Apple, or Citrix certifications.
A bachelor's degree in Information Technology, Computer Science, or a related discipline is preferred; equivalent professional experience is also considered.
Strong networking knowledge and experience are considered significant advantages.

Benefits:

Competitive hourly compensation: $33.65 – $43.25 per hour, depending on experience and qualifications.
Comprehensive medical coverage: Employer covers 100% of the base medical insurance plan premium for employees and their families.
Dental and vision insurance: Additional coverage to support employee and family wellbeing.
Retirement savings: 401(k) plan with employer matching contributions.
Paid time off: Accrued PTO to support personal time, rest, and work-life balance.
Paid holidays: Nine paid holidays annually.
Career development: Structured career pathing and opportunities for professional advancement.
Remote work flexibility: Fully remote position within the United States.
Continuous learning: Exposure to diverse IT environments, technologies, and technical challenges that support ongoing professional growth.
Collaborative culture: Opportunity to work with a supportive team that values knowledge sharing, mutual respect, and employee development.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Apply on jobs.lever.co About employer

More about this job

Skills

Technical support
Troubleshoot
Troubleshooting
Adaptability
Analytical skills
Analyse issues
Attention to detail
Collaboration
Customer service
Problem solving
Communication skills
Interpersonal skills
A+
Network+
Security+
VMware
Computer technology
Computer science

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Work requirements

Jobs in the United States