Jobs in the United States

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Added 12 mins ago
O
Director, Product Management
Ottimate
Remote, United States
- $175,000 to $190,000 USD / year
…operators across hospitality, healthcare, grocery and retail, and client accounting services (CAS). We help finance teams capture, code, approve, and pay invoices with AI handling the…
Added 12 mins ago
Solution Engineer
Ottimate
Remote, United States
Partner with AEs on discovery: pain points, current workflow, desired outcomes, and the metrics the buyer cares about.
Added 17 mins ago
Senior Power BI Developer
Jobgether
Remote, United States
Candidates must reside in one of the following U.S
Added 17 mins ago
J
Registration Referral Specialist
Jobgether
Remote, United States
- $14 to $19 USD / hour
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Registration Referral Specialist based in the United States.
Added 17 mins ago
J
Regional Director, Market Development
Jobgether
Remote, United States
- $190,000 to $210,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Regional Director, Market Development based in the United…
Added 17 mins ago
Product Manager, Data & AI
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Manager, Data & AI based in the United States.
Added 17 mins ago
Partner Management Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Partner Management Manager based in United States.
Added 17 mins ago
J
Lead Data Scientist, Causal Inference & Clinical Outcomes Contractor
Jobgether
Remote, United States
- $150 USD / hour
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Data Scientist, Causal Inference & Clinical Outcomes…
Added 17 mins ago
J
IT Help Desk Engineer
Jobgether
Remote, United States
- $33.65 to $43.25 USD / hour
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Help Desk Engineer based in the United States.
Added 17 mins ago
Corporate Counsel, Commercial Contracts
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Corporate Counsel, Commercial Contracts based in the United…
Added 17 mins ago
J
Client Liaison
Jobgether
Remote, United States
- $110,000 to $125,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Liaison based in United States.
Added 17 mins ago
J
Channel Partner Account Manager
Jobgether
Remote, United States
- $105,000 to $125,000 USD / year
Coordinate partner training, product education, sales resources, and joint marketing initiatives in collaboration with sales enablement, marketing, product, and client solutions teams.
Added 18 mins ago
Retail Merchandiser - Walmart
Acosta Group
EASTON, MD
As a Walmart Retail Merchandiser at Acosta, you’ll ensure Acosta’s client brands stand out at Walmart stores by driving product availability. Your efforts executing retail merchandising…
Added 18 mins ago
AD
Diagnostic Sales Manager (Washington DC)
Antech Diagnostics
Waldorf, MD
- $75,000 to $93,500 USD / year
Understands and applies understanding of the timeline for the sales process to demonstrate respect for client time by including thorough analysis in client meetings.
Added 18 mins ago
I
Administrative Specialist - DCSA
Intecon
Fort Meade, MD
- $55,000 to $65,000 USD / year
Added 18 mins ago
M
AI Business Liaison
ManpowerGroup
Bethesda, MD
- $55 to $60 USD / hour
Location: DMV Region (Candidates Must Reside in Maryland, Virginia, or Washington, D.C.)
Added 18 mins ago
Senior Media Sales Account Executive
Marriott
Bethesda, MD
…targets, you will serve as the main point of contact for key client relationships while ensuring alignment with broader enterprise goals. You will be responsible for growing existing…
Added 19 mins ago
EG
Financial Analyst
Eliassen Group
Annapolis, MD
- $50 to $60 USD / hour
Our client seeks a hands-on Financial Analyst to support monthly forecasting, variance analysis, and management reporting for Engineering, Product, Design, and Research. The role will…
Added 19 mins ago
EG
Functional Solution Leader for Individual Productivity and Team Efficiency
Eliassen Group
Annapolis, MD
- $120 to $135 USD / hour
Our client seeks a Functional Solution Leader to drive individual productivity and team efficiency through responsible AI adoption and dojo-based learning. This role leads discovery and…
Added 19 mins ago
EG
People Data Analyst
Eliassen Group
Annapolis, MD
- $65 to $80 USD / hour
Our client seeks a highly engaged and curious People Data Analyst to support People Analytics with additional analytical capacity across HR data, talent, performance, and employee…
Added 19 mins ago
Reliability & Maintenance Digital Transformation Senior Manager Architect - Downstream/Chemicals
Deloitte
Kansas City, MO
…miss the chance to be part of a team that provides exceptional client value while advancing your professional journey. Apply now and become a vital part of our innovative and dynamic…
Added 19 mins ago
Reliability & Maintenance Digital Transformation Senior Manager Architect - Downstream/Chemicals
Deloitte
Saint Louis, MO
…miss the chance to be part of a team that provides exceptional client value while advancing your professional journey. Apply now and become a vital part of our innovative and dynamic…
Added 20 mins ago
J
Global Programmatic Architect
Jellyfish
New York, NY
- $220,000 to $260,000 USD / year
You partner closely with regional media and delivery leads across NA, EMEA, and APAC. While regional delivery teams execute programmatic campaigns in their local markets, you set the…
Added 22 mins ago
HI
Housing Supervisor
HOM, INC.
Burbank, CA
- $95,375.26 to $102,952.72 USD / year
Serve as a point of contact for escalating client or partner concerns and ensure resolution in a timely, professional manner.
Added 39 mins ago
Financial Advisor
Edward Jones
Casas Adobes, AZ
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an…

Jobgether

IT Help Desk Engineer

Remote, United States

$33.65 to $43.25 USD / hour

Apply on jobs.lever.co About employer

Applications open in a new tab.

Job details

Pay: $33.65 to $43.25 USD / hour
Posting language: English

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Help Desk Engineer based in the United States.

In this role, you will serve as a key technical resource, providing reliable IT support and helping clients overcome technology challenges in their day-to-day operations. You will troubleshoot complex technical issues, maintain IT systems, and ensure users receive responsive, high-quality assistance across a variety of platforms and environments. Working within a collaborative Managed Service Provider (MSP) team, you will support small and mid-sized businesses, including nonprofit organizations, helping them maintain secure and efficient technology infrastructure. You will combine remote technical support with occasional on-site installations, configurations, and troubleshooting. This position offers an opportunity to expand your technical expertise, work with diverse technologies, and build meaningful client relationships. The ideal candidate is customer-focused, resourceful, adaptable, and passionate about continuous learning and delivering excellent service.

Accountabilities:

Provide comprehensive remote IT help desk support to clients across multiple systems, platforms, and technology environments.
Diagnose, troubleshoot, and resolve hardware, software, networking, and other technical issues efficiently and professionally.
Serve as a frontline technical contact for clients, ensuring timely responses, effective issue resolution, and consistently high service standards.
Manage complex technical challenges with patience, analytical thinking, and a customer-first approach.
Support users in maintaining reliable technology environments while minimizing disruptions to their daily business operations.
Perform on-site technical installations, system configurations, equipment upgrades, and hands-on troubleshooting when required.
Collaborate closely with internal technical teams to investigate issues, share knowledge, and deliver effective solutions.
Communicate technical information clearly to clients, adapting explanations to different levels of technical understanding.
Manage multiple support requests and priorities while maintaining accuracy, responsiveness, and attention to detail.
Stay informed about emerging technologies, tools, and best practices to continuously improve technical capabilities and service delivery.
Adapt quickly to changing client requirements, business environments, and new technology platforms.
Contribute to a positive team environment through knowledge sharing, collaboration, accountability, and a commitment to excellent client experiences.

Requirements:

Minimum of 5 years of professional experience in IT help desk support or a related technical support position.
At least 3 years of experience working within a Managed Service Provider (MSP) environment.
Strong technical troubleshooting skills, with the ability to diagnose and resolve a wide range of IT issues across different systems and platforms.
Excellent customer service skills, with a genuine commitment to helping users and delivering positive client experiences.
Strong analytical and problem-solving abilities, including the capacity to investigate complex technical issues and identify effective solutions.
Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and professionally.
Proven ability to organize workloads, manage multiple priorities, and respond effectively to competing support demands.
Ability to remain calm, focused, and professional under pressure, particularly when handling urgent technical issues or challenging client situations.
Adaptability and willingness to learn new technologies, tools, and processes as business and client requirements evolve.
Strong interpersonal skills and the ability to collaborate effectively within a team-oriented technical environment.
A proactive, service-driven mindset, combined with strong attention to detail, reliability, and accountability.
Availability to provide support during Pacific Time business hours or maintain sufficient overlap with Pacific Time working schedules.
Relevant certifications are preferred, including CompTIA A+, Network+, Security+, Microsoft Associate or Expert, VMware, Apple, or Citrix certifications.
A bachelor's degree in Information Technology, Computer Science, or a related discipline is preferred; equivalent professional experience is also considered.
Strong networking knowledge and experience are considered significant advantages.

Benefits:

Competitive hourly compensation: $33.65 – $43.25 per hour, depending on experience and qualifications.
Comprehensive medical coverage: Employer covers 100% of the base medical insurance plan premium for employees and their families.
Dental and vision insurance: Additional coverage to support employee and family wellbeing.
Retirement savings: 401(k) plan with employer matching contributions.
Paid time off: Accrued PTO to support personal time, rest, and work-life balance.
Paid holidays: Nine paid holidays annually.
Career development: Structured career pathing and opportunities for professional advancement.
Remote work flexibility: Fully remote position within the United States.
Continuous learning: Exposure to diverse IT environments, technologies, and technical challenges that support ongoing professional growth.
Collaborative culture: Opportunity to work with a supportive team that values knowledge sharing, mutual respect, and employee development.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Apply on jobs.lever.co About employer

More about this job

Skills

Technical support
Troubleshoot
Troubleshooting
Adaptability
Analytical skills
Analyse issues
Attention to detail
Collaboration
Customer service
Problem solving
Communication skills
Interpersonal skills
A+
Network+
Security+
VMware
Computer technology
Computer science

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Work requirements

Jobs in the United States