Jobs in the United States

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Seasonal Task Associate
Ulta Beauty, Inc.
Lebanon, PA
Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays
Added just now
Retail assistant manager
FEDEX CORPORATION AND SUBS 12
Allentown, PA
Added just now
Task Associate
Ulta Beauty, Inc.
Yulee, FL
Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays
Added just now
Program Specialist - ODP
Maxim Healthcare
Harrisburg, PA
Works independently under direction of Business Development Manager and Director of Business Operations
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Customer Logistics Manager - Dedicated Transportation (Sun-Thurs Overnight)
Ryder System
Harrisburg, PA
The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management . Mainly…
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Sprinkler Sales Representative - Outside Sales
EMCOR Group
Harrisburg, PA
…change orders. This position reports directly to the Branch…
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HT
Senior Account Manager - Federal Systems, Mission Critical Facilities & Data Centers - | Washington, DC Metro Area (DC, Northern Virginia & Maryland)
Honeywell Technologies
Harrisburg, PA
- $144,000 to $215,000 USD / year
YOU MUST HAVE
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Task Associate
Ulta Beauty, Inc.
Sioux Falls, SD
Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays
Added just now
People Consultant, Onsite Data Center
Google
Pryor, OK
Drive operational excellence across the organization to improve processes, operations, and service delivery, and influence forward thinking interventions, process and product improvements…
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Senior Account Manager Federal - Industrial & Strategic Accounts - North and South Carolina
Honeywell Technologies
Harrisburg, PA
- $166,000 to $250,000 USD / year
YOU MUST HAVE
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Director Care Management Strategy and Operations - DSNP
Highmark Health
Harrisburg, PA
Operational Management & Process Improvement: Oversee the day-to-day operations of the care management team(s), ensuring effective resource allocation and efficient service delivery.…
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Director Care Management Strategy and Operations - Medicaid
Highmark Health
Harrisburg, PA
Operational Management & Process Improvement: Oversee the day-to-day operations of the care management team(s), ensuring effective resource allocation and efficient service delivery.…
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Category Manager, IT – Indirect
Verint Systems, Inc.
Harrisburg, PA
The Category Manager, IT – Indirect will be responsible for sourcing, negotiating and contract management for the company’s indirect IT spend, with a primary focus on SaaS and enterprise…
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Branch Manager, Central PA Market
JPMorgan Chase
Harrisburg, PA
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You…
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Task Associate
Ulta Beauty, Inc.
San Antonio, TX
Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays
Added just now
UB
Seasonal Task Associate
Ulta Beauty, Inc.
Spokane Valley, WA
- $17.13 to $25 USD / hour
Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays
Added just now
Seasonal Task Associate
Ulta Beauty, Inc.
Chandler, AZ
Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays
Added 1 min ago
Sr. Java/WMS Architect- REMOTE
Insight Global
Pittsburgh, PA
The Senior Architect / Technical Manager is responsible for leading and managing software development resources while remaining hands-on in the research, design, implementation, and support…
Added 1 min ago
Product Manager
Innovative Systems
Pittsburgh, PA
…solutions, is looking for a high-achieving, detail-oriented Product Manager (reporting to the Head of Product) who wants to make a real…
Added 1 min ago
Manager Nursing - Abdominal Transplant, Allegheny General
Highmark Health
Pittsburgh, PA
Manages, supervises, and coordinates the daily operations of a specific patient care department providing clinical and administrative leadership and expertise. Contributes to the strategic…
Added 1 min ago
Collections & Recovery Business Systems Analyst
Citizens
Pittsburgh, PA
Work Schedule: Mon-Fri 8:00AM-5:00PM EST - 4 days in office, 1 day remote
Added 1 min ago
Vice President Global Account -Data Center Segment
Eaton Corporation
Pittsburgh, PA
Lead global governance of execution performance and cross-functional accountability (Operations, AE, PMO, Service) rather than direct program delivery.
Added 2 mins ago
Assistant Branch Manager, South/West Region
Dollar Bank
Pittsburgh, PA
Added 2 mins ago
Assistant Store Manager
Extra Space Storage
Philadelphia, PA
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 2 mins ago
Biopharma Business Development Manager
Danaher Corporation
Philadelphia, PA
Must have a valid driver’s license with an acceptable driving record

Jobgether

Intake Manager

Remote, United States

$68,000 to $85,000 USD / year

Apply on jobs.lever.co About employer

Applications open in a new tab.

Job details

Pay: $68,000 to $85,000 USD / year
Experience: At least 5 years of leadership experience in sales, intake, contact center operations, or another high-volume operational environment.
Posting language: English
Posted: Nov 11, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Intake Manager based in United States.

We are seeking an experienced, results-driven Intake Manager to lead the daily operations and overall performance of a high-volume Personal Injury Intake department. In this fully remote leadership role, you will oversee frontline supervisors and drive consistent execution across multiple teams. You will be responsible for improving conversion rates, productivity, service quality, and the prospective client experience. Working closely with cross-functional departments and senior leadership, you will identify operational gaps and implement effective solutions. This opportunity is ideal for a hands-on leader who combines analytical thinking, strong people management, and sound decision-making. You will play a key role in developing high-performing teams and supporting sustainable operational growth.

Accountabilities

As Intake Manager, you will oversee frontline leadership, strengthen operational performance, and ensure that intake processes are consistently executed. Your responsibilities will include:

• Lead, coach, and develop Intake Supervisors, ensuring effective management of frontline teams.

• Take ownership of key performance indicators, including conversion, productivity, quality, service, attendance, schedule adherence, and client experience.

• Establish clear performance expectations and hold leaders accountable through coaching, action plans, and performance management.

• Monitor operational trends, identify performance gaps, and implement corrective and preventive measures.

• Collaborate with Quality Assurance, Training, and Workforce Management to improve staffing, team readiness, service quality, and operational efficiency.

• Handle escalated client, employee, workflow, and performance matters requiring management-level judgment.

• Ensure consistent implementation and adherence to standard operating procedures, scripts, qualification criteria, and process updates.

Requirements

The ideal candidate is an organized and analytical operational leader with a strong background in managing high-volume teams and developing frontline leadership. You should bring:

• At least 5 years of leadership experience in sales, intake, contact center operations, or another high-volume operational environment.

• Direct experience managing and developing frontline supervisors or team leaders.

• A proven track record of managing KPIs, improving productivity, and delivering measurable operational results.

• Strong coaching, performance management, accountability, and employee development skills.

• The ability to analyze operational data, identify trends, and implement effective improvement strategies.

• Experience managing escalations and making sound decisions in challenging or time-sensitive situations.

• Excellent organizational, analytical, communication, and problem-solving abilities.

• The ability to manage competing priorities and lead multiple teams in a fast-paced, performance-driven environment.

• Strong collaboration skills, including experience working with cross-functional teams and senior leadership.

• Professional judgment and the ability to maintain high standards while fostering a positive team culture.

Preferred qualifications:

• Experience in personal injury law, legal intake, or a law firm environment.

• Familiarity with Salesforce, Five9, or comparable CRM and contact center platforms.

• Experience managing sales-oriented or revenue-generating contact center operations.

• Background in a rapidly growing organization undergoing operational expansion.

• Experience implementing process improvements, developing leadership teams, and scaling high-performing departments.

• Previous collaboration with Quality Assurance, Training, Workforce Management, HR, and senior leadership.

Benefits

• Annual salary of $68,000–$85,000.

• 12 days of paid time off (PTO) per year.

• Health, dental, and vision insurance.

• Fully remote work arrangement, open to candidates residing in Florida, Arizona, or Utah.

• Direct collaboration with senior leadership and the opportunity to influence operational growth.

• Opportunity to build, develop, and scale high-performing teams.

• Supportive and collaborative work environment.

• Opportunities for professional development and career advancement.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Jobs in the United States