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Added 1 min ago
E&I Quality Specialist - Field
SII Saulsbury Industries, Inc
Projects, TX
Must have experience in document or administrative management
Added 1 min ago
TG
ED Treatment Area Coordinator 32 HR Nights, every other weekend 11p-7:30a
The General Hospital Corporation
United States
- $19.81 to $28.3 USD / hour
Must have excellent customer service and organizational skills
Added 4 mins ago
Field Service Manager
Intest EMS LLC
Remote, United States
We are seeking a technically strong, customer-focused Field Service Manager to lead field service operations for semiconductor manufacturing equipment, with accountability for safety,…
Added 4 mins ago
Senior GIS Engineering Technician
Qualus
Remote, United States
Knowledge of electrical distribution system design engineering standards, practices, and regulatory requirements.
Added 5 mins ago
TC
Project Preconstruction Engineer, SourceBlue
Turner Construction
Denver, CO
- $40,123 USD / year
Manage and oversee Value Engineering process during preconstruction. Recommend alternatives for strategic SB supply chain awards for final product selection by stakeholders.
Added 5 mins ago
TC
Electrical Preconstruction Project Manager, SourceBlue
Turner Construction
Denver, CO
- $40,123 USD / year
Participate in hiring process, onboard and deliver timely performance feedback for direct reports, execute/contribute to performance appraisals during annual performance cycle, utilize…
Added 5 mins ago
ND
Research Associate I, Analytical Development
NantKwest Dba Immuni
Louisville, CO
- $34,986 USD / year
The Research Associate I will work as part of the Process Science team at ImmunityBio to contribute to our efforts to develop and implement processes and methods across ImmunityBio's…
Added 5 mins ago
IL
Senior Project Manager, Renewable Project Management
Invenergy LLC
Denver, CO
- $165,000 to $195,000 USD / year
As a Senior Project Manager, Renewable Project Management, you will provide technical guidance to business development efforts and support advanced development and construction for…
Added 6 mins ago
IT Manager
Kelvion Products Inc
Catoosa, OK
Bachelor’s degree in computer science, electrical engineering, or equivalent experience.
Added 9 mins ago
Production & Engineering Manager- Welded Tube
Hydro
Rockledge, FL
Provide technical and engineering support for process parameters, process design, material quality, processing deviations, equipment issues and manufacturing problems; perform root-cause…
Added 15 mins ago
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Technical Recruiter (Engineering and Product Design)
US Mobile
United States
- $115,000 to $145,000 USD / year
Reporting to the Talent Manager, we are hiring a Technical Recruiter to own hiring for Engineering and Product Design as US Mobile scales quickly. You will partner directly with engineering…
Added 18 mins ago
Assistant Project Manager
Hill York Service Company
Melbourne, FL
Hill York seeks an organized and detail-oriented Assistant Project Manager (APM) to support project execution through coordination of project documentation, tracking of deliverables, and…
Added 18 mins ago
Technical Product Manager - Applied AI
The Cigna Group
Saint Louis, MO
We are seeking an experienced technical product manager to lead development and execution of Finance AI solutions. This role will work closely with Finance process owners, Engineering,…
Added 18 mins ago
HSE Manager
INEOS USA LLC
Alvin, TX
The primary role of the SHE Manager is to manage SHE performance of the Chocolate Bayou Works (CBW) by ensuring all regulatory and company requirements are met and assuring consistent…
Added 21 mins ago
Mechanical Engineering Manager, Design Engineering Quality
Amazon
Springdale, OH
Are you a talented Mechanical Engineering Manager with a passion for leading teams and delivering large-scale automated fulfillment solutions? We're seeking a driven Mechanical Engineering…
Added 21 mins ago
S
Production Manager
Saint-Gobain
MILAN, OH
- $102,000 to $158,000 USD / year
The Production Manager leads all plant production activities to ensure safe, efficient, and cost-effective operations while meeting productivity, quality, and customer requirements. This…
Added 21 mins ago
Senior CI Specialist
Federal Mogul Powertrain, LLC
Van Wert, OH
…website to discover the Tenneco Way . ABOUT THE ROLE The CI Manager leads continuous improvement efforts within the plant to drive operational excellence, cost performance, and…
Added 21 mins ago
Program Manager - Edison Works
GE Aerospace
Evendale, OH
Program Manager within Edison Works next generation products, working cross-functionally to guide a diverse NPI team to deliver on customer requirements and business objectives. In this…
Added 21 mins ago
S
Program Manager - Aerospace
Saint-Gobain
RAVENNA, OH
- $102,000 to $158,000 USD / year
Join our Aerospace team where engineering excellence meets customer impact. As our Program Manager in Ravenna, OH , you will utilize your strong project management skills to focus on our…
Added 21 mins ago
Manager, Quality (Hybrid)
Scotts Miracle-Gro
Marysville, OH
…considered we encourage you to apply! We are looking for a Quality Manager, LGOR who will join our team. The LGOR (Lawns, Gardens, Ortho, Roundup) Quality Manager plays a pivotal role in…
Added 21 mins ago
Manager, Regulatory Affairs
Scotts Miracle-Gro
Marysville, OH
…Regulatory Affairs who will join our team in Marysville, OH! The Manager, Regulatory Affairs will oversee the strategic development and execution of federal and state regulatory compliance…
Added 21 mins ago
C
HVAC Engineer
CBRE
Troy, OH
- $36.06 to $40.87 USD / hour
This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.
Added 21 mins ago
AS
Network Technician - Network Technician I - 3058471
Apex Systems, Inc.
Independence, OH
- $20 to $25 USD / hour
…infrastructure solutions and operational processes. - Collaborate with Engineering and Technical Project Manager teams to facilitate the deployment of new designs and products. - Manage…
Added 22 mins ago
Design Assurance Engineer
Gentex Corp
Simpson, PA
Provide leadership and guidance to Engineering, Quality, and Manufacturing teams to define test and inspection plans to verify and validate key product characteristics, process control…
Added 22 mins ago
Senior Program Manager
Trinzic
Beavercreek, OH
At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than…

Closed listing

Jobgether

Incident Manager

Remote, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Incident Manager based in the United States.

We are looking for an experienced Incident Manager to strengthen production reliability and operational excellence across complex technology environments. In this role, you will coordinate incident response activities, drive timely resolutions, and minimize disruptions to customers and business operations. You will take ownership of small- to medium-scale production incidents while supporting senior incident managers during larger, high-severity events. Working closely with Engineering, Product, and Support teams, you will ensure clear communication, effective prioritization, and structured execution throughout the incident lifecycle. You will also contribute to root cause analysis, operational reporting, and continuous improvement initiatives. This is an opportunity to make a meaningful impact on system resilience while helping shape and improve evolving incident management practices within a collaborative, distributed environment.

Accountabilities:

Lead non-trivial production incidents from initial detection through investigation, mitigation, and resolution, ensuring minimal customer impact.
Facilitate incident response calls by establishing clear ownership, defining priorities, coordinating actions, and maintaining momentum toward resolution.
Apply established incident management processes, operational runbooks, escalation procedures, and response frameworks.
Coordinate cross-functional teams, including Engineering, Product, and Support, to ensure efficient collaboration and timely incident resolution.
Maintain accurate, real-time documentation of incident timelines, decisions, actions taken, and resolution progress.
Provide clear, concise, and timely updates to technical and non-technical stakeholders, ensuring alignment on incident status, potential risks, and next steps.
Prepare incident summaries and contribute to post-incident reporting and communication.
Identify and proactively escalate operational risks, communication gaps, and blockers that could affect incident resolution.
Support Root Cause Analysis (RCA) by collecting relevant information, analyzing incident data, and documenting contributing factors.
Participate in post-incident reviews and retrospectives, identifying recurring issues and opportunities to improve operational processes.
Track corrective and preventive actions through completion and ensure lessons learned are incorporated into future incident response practices.
Support senior incident managers during complex or high-severity production events.
Participate in on-call rotations, maintaining a high level of responsiveness, reliability, and accountability.
Contribute to the continuous improvement of incident management workflows, documentation, runbooks, tooling, and team practices.

Requirements:

At least 5 years of professional experience in incident management, Site Reliability Engineering (SRE), technical operations, or a closely related field. Candidates with a Master's degree may qualify with 3 years of relevant experience or equivalent professional experience.
Proven experience coordinating responses to production incidents, technical disruptions, or operational events in technology-driven environments.
Strong understanding of structured incident management practices, including incident triage, escalation procedures, mitigation, resolution, and post-incident reviews.
Familiarity with Root Cause Analysis (RCA) methodologies and the ability to gather, interpret, and synthesize operational information.
Excellent written and verbal communication skills, with the ability to deliver clear, accurate updates tailored to technical and non-technical audiences.
Demonstrated ability to exercise sound judgment, prioritize competing demands, and make effective decisions in high-pressure or ambiguous situations.
Experience collaborating with multidisciplinary teams, particularly Engineering, Product, and Customer Support functions.
Strong organizational and coordination skills, with the ability to manage multiple stakeholders and maintain accurate incident documentation.
A proactive, accountable, and ownership-driven mindset, with a strong commitment to operational reliability and continuous improvement.
Ability to remain calm under pressure, adapt to changing circumstances, and ensure consistent communication throughout critical situations.
Familiarity with incident management and on-call tools such as Rootly, PagerDuty, or ServiceNow is considered an advantage.
Exposure to distributed systems, cloud infrastructure, and large-scale applications is a plus.

Benefits:

Competitive annual base salary, with compensation varying according to experience and work location:
$106,600–$170,400 in California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington State, and Washington, DC.
$101,300–$161,900 in Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia.
Salary for other eligible US locations may vary according to local compensation requirements.
Additional equity awards, based on factors including experience, performance, and location.
Fully remote working arrangement, with the flexibility to work from an approved location within the United States, subject to applicable location restrictions.
Distributed working environment built around flexibility, trust, collaboration, and clear operational practices.
Opportunity to contribute directly to production reliability, customer experience, and the resilience of large-scale technology platforms.
Exposure to cross-functional collaboration and opportunities to develop incident management, technical leadership, and operational decision-making skills.
Inclusive and collaborative working culture that encourages professional development, innovation, and continuous improvement.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

About employer

More about this job

Skills

Incident response
Communication skills
Prioritization
Root cause analysis
Reporting
Process improvement
Documentation
Customer service
ServiceNow

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Work requirements

Jobs in the United States