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Added 1 hour ago
Vice President of Business Development, Waste Management and Environmental Services
Signal and Strand
Remote, United States
…client’s team. They became a known name in two niche industries by learning those businesses deeply, and the model worked well enough that they’re now taking it into new markets, starting…
Added 1 hour ago
Vice President of Business Development, Real Estate
Signal and Strand
Remote, United States
…client’s team. They became a known name in two niche industries by learning those businesses deeply, and the model worked well enough that they’re now taking it into new markets, starting…
Added 1 hour ago
Vice President of Business Development, Hospitality
Signal and Strand
Remote, United States
…client’s team. They became a known name in two niche industries by learning those businesses deeply, and the model worked well enough that they’re now taking it into new markets, starting…
Added 1 hour ago
Vice President of Business Development, Home Services and Construction
Signal and Strand
Remote, United States
…client’s team. They became a known name in two niche industries by learning those businesses deeply, and the model worked well enough that they’re now taking it into new markets, starting…
Added 1 hour ago
Vice President of Business Development, Business Process Outsourcing - New Verticals
Signal and Strand
Remote, United States
…client’s team. They became a known name in two niche industries by learning those businesses deeply, and the model worked well enough that they’re now taking it into new markets, starting…
Added 2 hours ago
Head of AI Engineering (Architecture & Agents)
GoOpti B.V.
Remote, United States
…dynamic pricing, vehicle occupancy optimisation, franchise and partner settlement, and customer care in several languages and…
Added 2 hours ago
O
Technical Account Manager
Oscilar
Remote, United States
- $177,500 to $205,000 USD / year
- Development: Unparalleled learning and professional development opportunities.
Added 6 hours ago
Strategic Program Manager
ADB Companies
Remote, United States
OUR MISSION: We are a customer-centric partner providing innovative solutions. The safety, well-being, and career growth of our team members are the benchmarks of our success.
Added 6 hours ago
Strategic Program Manager
ADB Companies
Remote, United States
OUR MISSION: We are a customer-centric partner providing innovative solutions. The safety, well-being, and career growth of our team members are the benchmarks of our success.
Added 7 hours ago
Recruiting Coordinator
Ballard Spahr LLP
Remote, United States
Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.
Added 9 hours ago
LI
Manager, Solutions Delivery (55983)
Lincoln Institute of Land Policy
Remote, United States
- $95,000 to $114,000 USD / year
The Solutions Delivery Manager will play a central role in helping to facilitate geospatial solution development across CGS’s project portfolio. This role combines data engineering, project…
Added 10 hours ago
J
Senior Market Research Analyst - International Development & AI
Jobgether
Remote, United States
- $70,000 to $95,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Market Research Analyst – International Development…
Added 14 hours ago
CM
Senior Director, AI Productivity & LCNC AI
Centene Management Company LLC
Remote, United States
- $171,900 to $326,900 USD / year
…certification curriculum, and forward-deployed enablement teams that partner directly with business functions to convert AI capability into operating results. Partners closely with AI…
Added 18 hours ago
Program Manager, Data Science Core & GenAI Studio
College Board
Remote, United States
The Data Science team develops analytical approaches, statistical models, and machine learning capabilities that help College Board make better decisions and deliver stronger outcomes for…
Added 22 hours ago
Principal Machine Learning Engineer
Atlassian
Remote, United States
…software engineers within our team, as well as with multiple partner teams across the company. Together, we are committed to delivering Atlassian’s world-class developer AI products that…
Added 22 hours ago
Senior Machine Learning Engineer
Atlassian
Remote, United States
…software engineers within our team, as well as with multiple partner teams across the company. Together, we are committed to delivering Atlassian’s world-class developer AI products that…
Added 22 hours ago
Senior Billing Analyst
ServiceTitan, Inc.
Remote, United States
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive…
Added 1 day ago
Sales Development Representative (SDR)
Beryllium InfoSec
Remote, United States
The Sales Development Representative is the first conversation many defense contractors will have with Cuick Trac. You will find and qualify small and mid-sized manufacturers, engineering…
Added 1 day ago
RC
Sales Training Program Manager - Remote (CA Only)
Race Communications
Remote, United States
- $71,000 to $79,000 USD / year
…channels, including contractor teams. This role oversees the development, implementation, and optimization of onboarding programs, manages and optimizes the LMS platform (Articulate 360),…
Added 1 day ago
RC
Sales Training Program Manager - Remote (CA Only)
Race Communications
Remote, United States
- $71,000 to $79,000 USD / year
…channels, including contractor teams. This role oversees the development, implementation, and optimization of onboarding programs, manages and optimizes the LMS platform (Articulate 360),…
Added 1 day ago
RC
Sales Training Program Manager - Remote (CA Only)
Race Communications
Remote, United States
- $71,000 to $79,000 USD / year
…channels, including contractor teams. This role oversees the development, implementation, and optimization of onboarding programs, manages and optimizes the LMS platform (Articulate 360),…
Added 1 day ago
RC
Sales Training Program Manager - Remote (CA Only)
Race Communications
Remote, United States
- $71,000 to $79,000 USD / year
…channels, including contractor teams. This role oversees the development, implementation, and optimization of onboarding programs, manages and optimizes the LMS platform (Articulate 360),…
Added 1 day ago
RC
Sales Training Program Manager - Remote (CA Only)
Race Communications
Remote, United States
- $71,000 to $79,000 USD / year
…channels, including contractor teams. This role oversees the development, implementation, and optimization of onboarding programs, manages and optimizes the LMS platform (Articulate 360),…
Added 1 day ago
RC
Sales Training Program Manager - Remote (CA Only)
Race Communications
Remote, United States
- $71,000 to $79,000 USD / year
…channels, including contractor teams. This role oversees the development, implementation, and optimization of onboarding programs, manages and optimizes the LMS platform (Articulate 360),…
Added 1 day ago
AD
Diagnostic Success Partner-Texas
Antech Diagnostics
Remote, United States
- $74,000 to $84,000 USD / year
…of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality,…

Jobgether

Implementation Lead

Remote, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Lead based in the United States.

The Implementation Lead will drive the successful onboarding and launch of strategic customers and partners, ensuring a smooth transition from signed agreement to full adoption. This role combines technical expertise, project management, and customer enablement to deliver complex B2B SaaS implementations. You will oversee enterprise and host agency rollouts, API and white-label integrations, data migrations, and technical setup from beginning to end. Working closely with Sales, Strategic Accounts, Product, Engineering, RevOps, and Customer Experience teams, you will keep projects on track and address risks before they affect delivery. You will also establish scalable implementation processes, build repeatable playbooks, and improve how customers are brought onto the platform. This is a high-ownership opportunity to influence operational excellence while supporting the growth of a product used by travel professionals across the industry.

Accountabilities

You will own the implementation lifecycle for a portfolio of new customers and partners, coordinating the people, processes, and technical requirements needed to achieve successful launches and sustained adoption.

• Manage end-to-end implementations for agencies, host agencies, enterprise customers, and strategic partners, from contract handoff and kickoff through data migration, testing, training, go-live, and adoption.

• Establish project timelines, milestones, and activation targets, following up with customers to maintain momentum and ensure they complete the activities required for successful adoption.

• Lead weekly partner status meetings, maintain project risk registers, escalate major concerns early, and keep internal stakeholders informed of progress.

• Coordinate closely with Account Management and company leadership on implementation goals, customer priorities, and rollout requirements.

• Build in-depth knowledge of the platform, API, and system architecture to address technical questions, troubleshoot issues, and determine when Engineering or Account Management support is required.

• Coordinate technical onboarding for API and white-label partners, including travel insurance providers, by translating requirements between external IT teams and internal technical stakeholders.

• Own data migrations and field mapping for contacts, duplicates, and bookings, while coordinating bulk account, team, billing, and subscription setup.

• Troubleshoot single sign-on (SSO) issues, resolve day-to-day technical questions, and manage technical administration requests from Account Management.

• Develop and deliver initial customer and team onboarding, partner staff training, agent webinars, and office hours, with particular attention to back-office processes such as commissions and reconciliation.

• Create clear customer communications for large-scale rollouts and coordinate routing and welcome emails with Revenue Operations.

• Develop and maintain standardized implementation playbooks covering kickoff, data mapping, parallel testing, training, communications, go-live checklists, and handoffs, including API and white-label processes.

• Define responsibilities, handoff procedures, and service-level agreements between Sales, Implementation, Strategic Accounts, and Customer Experience.

• Contribute to the development of a broader services portfolio, beginning with data migration services.

• Track implementation performance through time from contract signature to launch, adoption against partner ramp targets, and partner customer satisfaction.

Requirements

The ideal candidate is a proactive, technically capable implementation professional with experience delivering B2B SaaS projects from kickoff to go-live. You should be comfortable managing complex rollouts, coordinating multiple teams, building scalable processes, and guiding customers through technical and operational changes.

• At least 2 years of experience as a Technical Implementation Specialist, Technical Account Manager, or Technical Project Manager within a SaaS company.

• Demonstrated experience managing customer implementations or onboarding projects from initial planning through launch.

• Hands-on knowledge of integrations, APIs, data migration, field mapping, bulk account setup, single sign-on (SSO), and administrative tools.

• Ability to manage complex projects involving multiple stakeholders, teams, dependencies, and technical requirements.

• Experience designing standardized processes, implementation frameworks, and repeatable operational playbooks.

• Strong project coordination and risk management skills, with the ability to identify issues early, recommend solutions, and secure stakeholder alignment.

• Confidence presenting technical information, leading customer training sessions, and communicating effectively with senior agency stakeholders.

• Excellent organizational and written communication skills, with a strong commitment to documentation and customer trust.

• Strong ownership mindset, taking responsibility for implementation outcomes and proactively driving projects forward.

• Critical thinking and problem-solving abilities, including the judgment to resolve issues independently and escalate appropriately.

• Ability to explain technical concepts clearly to non-technical audiences and translate partner requirements into actionable plans.

• Strong cross-functional collaboration skills, with the ability to build effective relationships across Sales, Product, Engineering, Revenue Operations, and Customer Experience.

• A collaborative and dependable approach, with a willingness to share knowledge, support teammates, communicate constructively, and celebrate collective achievements.

The following qualifications are considered strong advantages:

• Experience in the travel industry, particularly with host agency operations and back-office systems such as commissions, reconciliation, and advisor payroll.

• Previous experience implementing API or white-label partnerships.

• Experience developing service offerings, particularly data migration services.

• Experience creating customer communications for large user bases.

Benefits

• On-target earnings of $90,000–$100,000, depending on experience, comprising a base salary of $75,000–$85,000 plus performance-based compensation.

• Flexible Time Off.

• Annual travel stipend.

• Health, dental, and vision insurance coverage for employees and their families.

• 401(k) plan with automatic company contributions.

• Annual team retreats at exciting destinations.

• Technology and learning budgets.

• Remote work opportunities anywhere in the United States, or a hybrid arrangement from offices in Lincoln, Nebraska; Omaha, Nebraska; or Pennington, New Jersey.

• Opportunities to take ownership, influence operational processes, expand responsibilities, and grow alongside the organization.

• A collaborative and supportive work environment that values kindness, curiosity, diverse perspectives, and shared achievements.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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