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Added 2 mins ago
VLSI Design Automation Software Engineer
NVIDIA Corporation
North District, IL
NVIDIA is looking for a Software Engineer to build the next-gen infrastructure software behind our VLSI organization. You'll join a CAD team that develops the systems running NVIDIA's chip…
Added 2 mins ago
Senior Machine Learning Engineer, AI Safety Evaluations
NVIDIA Corporation
Remote, United States
We are looking for a Machine Learning Engineer / AI Researcher / Data Scientist to join our AI Safety and Responsibility efforts within Enterprise Risk Management. Engaging directly in…
Added 2 mins ago
Senior Deep Learning Software Infrastructure Engineer
NVIDIA Corporation
CA · Santa Clara, CA · Santa Clara
…We are in search of a Deep Learning Software Infrastructure Engineer to propel NVIDIA’s Autonomous Vehicles project forward. In this role, you will build and scale training libraries and…
Added 4 mins ago
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Senior Infrastructure Engineer, AI & ML, Penguin Random House (Open to Remote)
Bertelsmann-Jobs
Remote, United States
- $185,000 to $210,000 USD / year
…to production quickly. We are hiring a Senior Infrastructure Engineer to build and maintain the foundational systems that support this…
Added 20 mins ago
Lead Software Engineer
JPMC page
Plano, TX
As a Lead Software Engineer at JPMorganChase within the Corporate Sector – Corporate Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted…
Added 26 mins ago
Phantom Works Associate Guidance & Control Engineer
The Boeing Company
Saint Charles, MO
+ 1+ year of experience or coursework working with aircraft, missile, spacecraft, autonomous platform or similar vehicle Guidance or Control systems
Added 29 mins ago
J
Senior Analytics Engineer
Jobgether
Remote, United States
- $155,000 to $170,000 USD / year
As a Senior Analytics Engineer, you will build and evolve the data infrastructure that supports critical analytics, operational, and financial systems.
Added 29 mins ago
Implementation Engineer
Jobgether
Remote, United States
The Implementation Engineer will guide customers through the successful deployment and integration of a cloud-based cybersecurity platform into their IT environments.
Added 1 hour ago
Staff Security Engineer
Jobgether
Remote, United States
This is an opportunity to take ownership of security across an innovative AI-powered platform where autonomous agents perform complex tasks involving code, research, and business…
Added 1 hour ago
J
Senior Software Engineer
Jobgether
Remote, United States
- $170,000 to $200,000 USD / year
This is an opportunity to join a fully remote, AI-first engineering team building intelligent systems that optimize cloud data warehouse performance and costs. As a Senior Software…
Added 1 hour ago
J
Senior Backend Cloud Engineer
Jobgether
Remote, United States
- $120,000 to $170,000 USD / year
…ransomware and emerging digital threats. As a Senior Backend Cloud Engineer, you will play a key role in designing, building, and evolving scalable cloud-based data platforms and API…
Added 1 hour ago
J
Infrastructure Engineer, Enterprise AI
Jobgether
Remote, United States
- $208,500 to $225,000 USD / year
As an Infrastructure Engineer, Enterprise AI, you will play a key role in building and scaling the infrastructure that enables employees to transform AI-generated ideas, prototypes, and…
Added 1 hour ago
OR
Hardware Engineer
Orchard Robotics
San Francisco, CA
- $100,000 to $170,000 USD / year
Our AI-powered camera systems mount to tractors and scan millions of trees, vines, and plants, capturing precise data on yield estimates, fruit size, crop health, disease, and more. We…
Added 1 hour ago
Sr. Software Development Engineer, GenAI, Kumo
Amazon Web Services, Inc.
Bellevue, WA
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the…
Added 2 hours ago
Principal Electrical & Firmware Engineer
Drucker Diagnostics
Port Matilda, PA
Proficiency with IDEs, compilers, and platform operating systems on Windows and Linux.
Added 2 hours ago
Sr Product Manager - Solutions
Cisco Systems, Inc.
San Jose, CA
Experience working directly with enterprise customers as a Solution Architect, Systems Engineer, Customer Experience Engineer, Technical Marketing Engineer, or similar technical leadership…
Added 2 hours ago
AWS Cloud Engineer IV
IGH ICW GROUP HOLDINGS, INC.
San Diego, CA
The purpose of the AWS Cloud Engineer IV is to design, implement, and maintain cloud infrastructure systems using Amazon Web Services (AWS). This position will play a crucial role in…
Added 2 hours ago
ConvergeFSI - Lead UI Engineer - Products & Platforms
Deloitte
Kansas City, MO
…businesses of smaller banks and non-banks. The BankingSuite platform is a cloud-native stack at every layer and aims to help BankingSuite clients compete with large bank and FinTech…
Added 2 hours ago
ConvergeFSI - Lead UI Engineer - Products & Platforms
Deloitte
Saint Louis, MO
…businesses of smaller banks and non-banks. The BankingSuite platform is a cloud-native stack at every layer and aims to help BankingSuite clients compete with large bank and FinTech…
Added 2 hours ago
Senior Software Development Engineer in Test (SDET)
Jobgether
Remote, United States
The Senior Software Development Engineer in Test (SDET) will play a key role in ensuring the quality, reliability, and performance of innovative digital healthcare technology solutions. In…
Added 2 hours ago
Lead Specialist, Technical Architect
Pearson
Jefferson City, MO
ExamDeveloper is a web-based exam development platform that allows customers to write, review, and manage questions on their exams. Customers rely on ExamDeveloper to support the full…
Added 2 hours ago
IT Security Engineer II
CMTelematics
Cambridge, MA
CMT is looking for a highly motivated and collaborative IT Security Engineer to join the CMT team. Reporting to the leader of IT Security, you will work in a highly collaborative role,…
Added 3 hours ago
DN
AWS Cloud Data Engineer 3065-18
Delaware Nation Industries
Dahlgren, VA
- $150,000 to $170,000 USD / year
DNI is seeking a highly qualified Data Engineer to support the Joint Warfare Analysis Center (JWAC) under Air Force JWAC IT Services (JITS) Task Order 2. The Data Engineer will design,…
Added 3 hours ago
DN
AWS Cloud Data Engineer 3065-19
Delaware Nation Industries
Dahlgren, VA
- $150,000 to $170,000 USD / year
DNI is seeking a highly qualified Data Engineer to support the Joint Warfare Analysis Center (JWAC) under Air Force JWAC IT Services (JITS) Task Order 2. The Data Engineer will design,…
Added 3 hours ago
Lead Engineer, Member Growth
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Lead Engineer, Member Growth based in United States .

Jobgether

Implementation Engineer

Remote, United States

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Job details

Experience: At least 5 years of progressive experience in SaaS implementation, technical support, or a related technical role.
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Engineer based in the United States.

The Implementation Engineer will guide customers through the successful deployment and integration of a cloud-based cybersecurity platform into their IT environments. This role combines technical expertise, customer engagement, and project management to deliver smooth onboarding experiences. You will assess business requirements, configure solutions, and ensure that integrations align with each customer's operational needs. Working closely with customers, you will also provide technical guidance, training, and ongoing Level 2 support. The position offers the opportunity to collaborate with global cross-functional teams and contribute to continuous product improvement. You will manage several implementation projects simultaneously, ensuring timely delivery, clear communication, and high customer satisfaction. This is a fully remote opportunity within eligible U.S. states, with a hybrid work option for candidates based near the headquarters in Chicago, Illinois.

Accountabilities

In this role, you will oversee customer implementations from initial requirements gathering through deployment and ongoing support, ensuring that each solution is configured effectively and delivers value.

• Work directly with customers to understand their business objectives, assess technical requirements, and develop tailored implementation plans.

• Configure the cybersecurity platform to meet customer-specific needs, including workflows, features, integrations, and system settings.

• Guide customers through deployment and integration processes, ensuring smooth transitions into full platform utilization.

• Develop and deliver training sessions to help customers use the software effectively.

• Create and maintain comprehensive implementation documentation, user guides, and knowledge resources.

• Provide Level 2 technical support, troubleshoot customer issues, and resolve technical concerns efficiently.

• Identify potential project risks and implementation challenges, taking corrective action and escalating issues when necessary.

• Maintain accurate records of customer configurations, customizations, communications, and implementation progress.

• Collaborate with Product Development, Sales, and Customer Success teams to coordinate successful implementations and share customer feedback.

• Participate in internal meetings to communicate customer needs and recommend opportunities for product and service improvements.

• Manage multiple implementation projects concurrently, ensuring delivery within agreed timelines and scope.

• Maintain transparent and consistent communication with customers and internal stakeholders regarding project status, progress, and emerging issues.

Requirements:

The ideal candidate combines substantial SaaS implementation experience with strong technical troubleshooting capabilities and the ability to lead customer-facing engagements. You should be comfortable working across different IT environments and collaborating with teams in multiple regions and time zones.

• At least 5 years of progressive experience in SaaS implementation, technical support, or a related technical role.

• Experience deploying and integrating SaaS solutions; cybersecurity software experience is preferred.

• Strong understanding of SaaS architecture, cloud technologies, software integrations, and on-premises, cloud, and hybrid environments.

• Hands-on experience administering and troubleshooting macOS, Windows, and Linux systems.

• Strong command of Linux Shell and PowerShell.

• Advanced knowledge of firewalls, Active Directory environments, DNS servers, LDAP, and authentication protocols.

• Proficiency in programming languages, APIs, integrations, and data manipulation.

• Experience leading external customer engagements, including technical discussions, implementation projects, and training sessions.

• Working knowledge of Salesforce is preferred.

• Experience using Google Docs and Microsoft Office tools.

• Excellent communication and interpersonal skills, with the ability to build and maintain effective customer relationships.

• Strong analytical and problem-solving abilities, particularly when diagnosing and resolving technical issues.

• Ability to work independently and collaboratively with global teams across different regions and time zones.

• Bachelor's degree in Computer Science, Information Technology, or a related discipline, or equivalent practical experience.

Additional qualifications that would be advantageous:

• PMP certification and/or certifications in SaaS, cloud technologies, or related areas.

• Previous IT experience.

• Familiarity with Python.

• Professional fluency in both French and English, written and spoken.

Benefits:

• Medical, dental, and vision insurance, including coverage for domestic partnerships.

• Employer-paid life insurance.

• Supplemental life insurance options for employees, spouses, and children.

• Voluntary short-term and long-term disability insurance.

• 401(k) retirement plan with Roth and Traditional options.

• Generous paid time off that recognizes employee commitment and seniority.

• Additional paid leave for bereavement and jury duty.

• Above-market annual bonus opportunities.

• Fully remote work within eligible U.S. states.

• Hybrid work arrangement available for candidates located near the Chicago headquarters.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Cybersecurity
Project management
Communication skills
Customer service
Requirements gathering
Provide training
Documentation
Technical support
Troubleshoot
Sales
Troubleshooting
Cloud technologies
Apple macOS
Microsoft Windows
Linux
Microsoft PowerShell
Microsoft Active Directory
DNS
LDAP
Programming languages
Salesforce
Google Docs
Microsoft Office
Interpersonal skills
Customer relations
Problem solving
Work independently
Computer science
Computer technology
PMP
Python

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