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Added 3 mins ago
Sr Lead Software Engineer
JPMC page
Plano, TX
Experience with agile development methodologies (e.g., Scrum) and an understanding of the software development life cycle’ Understanding of application resiliency; Proficiency in automation…
Added 11 mins ago
Sr. Security Engineer
Jobgether
Remote, United States
We are looking for a hands-on Senior Security Engineer to strengthen and manage the security infrastructure protecting enterprise systems, employees, and endpoints. In this role, you will…
Added 11 mins ago
J
Senior Software Engineer, Secret Scanning
Jobgether
Remote, United States
- $127,800 to $339,000 USD / year
The Senior Software Engineer will contribute to building and improving advanced security solutions designed to protect millions of developers and organizations from exposed credentials and…
Added 11 mins ago
Implementation Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Engineer based in the United States.
Added 16 mins ago
AI Engineer
Awesome Motive
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As an AI Engineer, you're responsible for designing, building, and shipping AI systems that real people use, from AI features inside products used on over 30 million websites to internal…
Added 20 mins ago
Senior Modem Hardware Design
Qualcomm, Inc.
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We are seeking a highly skilled Modem Hardware Design Verification Engineer to join our advanced verification organization, focused on AIdriven verification methodologies and nextgeneration…
Added 37 mins ago
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Estimating Manager-Design Build/Preconstruction
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- $138,000 to $182,000 USD / year
Collaborate effectively with clients, design teams, operations, subcontractors, and business development partners to achieve successful project outcomes.
Added 42 mins ago
Staff Security Engineer
Jobgether
Remote, United States
…code, research, and business operations. As Staff Security Engineer, you will strengthen application security, cloud infrastructure, and software delivery practices while addressing…
Added 42 mins ago
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Senior Software Engineer
Jobgether
Remote, United States
- $170,000 to $200,000 USD / year
…optimize cloud data warehouse performance and costs. As a Senior Software Engineer, you will design and scale reliable systems that process large volumes of customer data while helping…
Added 42 mins ago
Network Operations Manager
Jobgether
Remote, United States
…configurations, considering infrastructure requirements, hardware and software technologies, business continuity, disaster recovery, and system…
Added 42 mins ago
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Lead Backend Engineer
Jobgether
Remote, United States
- $196,000 to $203,000 USD / year
Join a fully remote game development studio creating immersive multiplayer experiences centered on connection, exploration, and shared adventures. As Lead Backend Engineer, you will lead…
Added 42 mins ago
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Infrastructure Engineer, Enterprise AI
Jobgether
Remote, United States
- $208,500 to $225,000 USD / year
As an Infrastructure Engineer, Enterprise AI, you will play a key role in building and scaling the infrastructure that enables employees to transform AI-generated ideas, prototypes, and…
Added 1 hour ago
2027 Associate Engineer Product Support / Engineer Product Support
Northrop Grumman
United States
Northrop Grumman is seeking an Associate Engineer Product Support / Engineer Product Support. This position will be located at our Aeronautics Systems Sector in one of the following…
Added 1 hour ago
Staff Safety Systems Engineer (Redondo Beach CA)
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Staff Safety Systems Engineer to join our team of qualified, diverse individuals within our Systems Engineering organization. This…
Added 1 hour ago
Helpdesk Engineer
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…outages, improve security, and lower the cost and risk of agentic software…
Added 1 hour ago
Senior/Staff Software Engineer, CAD Integrations
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for a Senior/Staff Software Engineer, CAD Integrations based in the United…
Added 1 hour ago
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Senior Full Stack Engineer
True Talent Solutions Partners
Boston, MA
- $185,000 to $210,000 USD / year
…conditions. As a senior individual contributor and product-minded engineer, you will help shape the product and engineering practices while delivering patient-centered…
Added 1 hour ago
Sr. Software Development Engineer, GenAI, Kumo
Amazon Web Services, Inc.
Bellevue, WA
- 5+ years of non-internship professional software development experience
Added 1 hour ago
Principal, Product Service Engineer
Alcon Vision, LLC. Company
Lake Forest, CA
…devices are designed and supported worldwide. As Principal Engineer, Product Service Engineering, you will influence product design, lead service readiness, and advance secure remote…
Added 1 hour ago
AWS Cloud Engineer IV
IGH ICW GROUP HOLDINGS, INC.
San Diego, CA
The purpose of the AWS Cloud Engineer IV is to design, implement, and maintain cloud infrastructure systems using Amazon Web Services (AWS). This position will play a crucial role in…
Added 2 hours ago
Sr Project Manager - AI Data Centers
Jacobs
North Miami Beach, FL · Orlando, FL
…physical infrastructure projects. This role is not focused on software development, enterprise IT programs, application implementation, network operations, cloud transformation, or…
Added 2 hours ago
ConvergeFSI - Lead UI Engineer - Products & Platforms
Deloitte
Kansas City, MO
The BankingSuite team is looking is looking for a Lead UI Engineer with a passion for innovation and the experience to launch a high-quality digital banking product as part of a FinTech…
Added 2 hours ago
ConvergeFSI - Lead UI Engineer - Products & Platforms
Deloitte
Saint Louis, MO
The BankingSuite team is looking is looking for a Lead UI Engineer with a passion for innovation and the experience to launch a high-quality digital banking product as part of a FinTech…
Added 2 hours ago
Senior Software Development Engineer in Test (SDET)
Jobgether
Remote, United States
The Senior Software Development Engineer in Test (SDET) will play a key role in ensuring the quality, reliability, and performance of innovative digital healthcare technology solutions. In…
Added 2 hours ago
Ground Software DevOps Release Engineer III (TS/SCI Required) - Blue Ring
Blue Origin Personnel, LLC
Denver, CO · Reston, VA
As part of a hardworking team of engineers, you will play a meaningful role in the software lifecycle of ground-based systems that support our space missions and advancing ground…

Jobgether

Implementation Engineer

Remote, United States

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Job details

Experience: At least 5 years of progressive experience in SaaS implementation, technical support, or a related technical role.
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Engineer based in the United States.

The Implementation Engineer will guide customers through the successful deployment and integration of a cloud-based cybersecurity platform into their IT environments. This role combines technical expertise, customer engagement, and project management to deliver smooth onboarding experiences. You will assess business requirements, configure solutions, and ensure that integrations align with each customer's operational needs. Working closely with customers, you will also provide technical guidance, training, and ongoing Level 2 support. The position offers the opportunity to collaborate with global cross-functional teams and contribute to continuous product improvement. You will manage several implementation projects simultaneously, ensuring timely delivery, clear communication, and high customer satisfaction. This is a fully remote opportunity within eligible U.S. states, with a hybrid work option for candidates based near the headquarters in Chicago, Illinois.

Accountabilities

In this role, you will oversee customer implementations from initial requirements gathering through deployment and ongoing support, ensuring that each solution is configured effectively and delivers value.

• Work directly with customers to understand their business objectives, assess technical requirements, and develop tailored implementation plans.

• Configure the cybersecurity platform to meet customer-specific needs, including workflows, features, integrations, and system settings.

• Guide customers through deployment and integration processes, ensuring smooth transitions into full platform utilization.

• Develop and deliver training sessions to help customers use the software effectively.

• Create and maintain comprehensive implementation documentation, user guides, and knowledge resources.

• Provide Level 2 technical support, troubleshoot customer issues, and resolve technical concerns efficiently.

• Identify potential project risks and implementation challenges, taking corrective action and escalating issues when necessary.

• Maintain accurate records of customer configurations, customizations, communications, and implementation progress.

• Collaborate with Product Development, Sales, and Customer Success teams to coordinate successful implementations and share customer feedback.

• Participate in internal meetings to communicate customer needs and recommend opportunities for product and service improvements.

• Manage multiple implementation projects concurrently, ensuring delivery within agreed timelines and scope.

• Maintain transparent and consistent communication with customers and internal stakeholders regarding project status, progress, and emerging issues.

Requirements:

The ideal candidate combines substantial SaaS implementation experience with strong technical troubleshooting capabilities and the ability to lead customer-facing engagements. You should be comfortable working across different IT environments and collaborating with teams in multiple regions and time zones.

• At least 5 years of progressive experience in SaaS implementation, technical support, or a related technical role.

• Experience deploying and integrating SaaS solutions; cybersecurity software experience is preferred.

• Strong understanding of SaaS architecture, cloud technologies, software integrations, and on-premises, cloud, and hybrid environments.

• Hands-on experience administering and troubleshooting macOS, Windows, and Linux systems.

• Strong command of Linux Shell and PowerShell.

• Advanced knowledge of firewalls, Active Directory environments, DNS servers, LDAP, and authentication protocols.

• Proficiency in programming languages, APIs, integrations, and data manipulation.

• Experience leading external customer engagements, including technical discussions, implementation projects, and training sessions.

• Working knowledge of Salesforce is preferred.

• Experience using Google Docs and Microsoft Office tools.

• Excellent communication and interpersonal skills, with the ability to build and maintain effective customer relationships.

• Strong analytical and problem-solving abilities, particularly when diagnosing and resolving technical issues.

• Ability to work independently and collaboratively with global teams across different regions and time zones.

• Bachelor's degree in Computer Science, Information Technology, or a related discipline, or equivalent practical experience.

Additional qualifications that would be advantageous:

• PMP certification and/or certifications in SaaS, cloud technologies, or related areas.

• Previous IT experience.

• Familiarity with Python.

• Professional fluency in both French and English, written and spoken.

Benefits:

• Medical, dental, and vision insurance, including coverage for domestic partnerships.

• Employer-paid life insurance.

• Supplemental life insurance options for employees, spouses, and children.

• Voluntary short-term and long-term disability insurance.

• 401(k) retirement plan with Roth and Traditional options.

• Generous paid time off that recognizes employee commitment and seniority.

• Additional paid leave for bereavement and jury duty.

• Above-market annual bonus opportunities.

• Fully remote work within eligible U.S. states.

• Hybrid work arrangement available for candidates located near the Chicago headquarters.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Cybersecurity
Project management
Communication skills
Customer service
Requirements gathering
Provide training
Documentation
Technical support
Troubleshoot
Sales
Troubleshooting
Cloud technologies
Apple macOS
Microsoft Windows
Linux
Microsoft PowerShell
Microsoft Active Directory
DNS
LDAP
Programming languages
Salesforce
Google Docs
Microsoft Office
Interpersonal skills
Customer relations
Problem solving
Work independently
Computer science
Computer technology
PMP
Python

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