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Added 10 mins ago
EC
Commercial Engineer and Codes & Standards Manager
Eaton Corporation
Ellisville, MO
- $146,000 to $215,000 USD / year
Eaton's ES AMER PCS division is currently seeking a Commercial Engineer and Codes & Standards Manager. This role will take place out of Ellisville, MO with a hybrid schedule (3 days on-site…
Added 11 mins ago
Phantom Works Associate Guidance & Control Engineer
The Boeing Company
Saint Charles, MO
The Boeing Company is actively recruiting for a Guidance and Control (G&C) Engineer in St. Charles, MO to support our Phantom Works Advanced Weapons programs.
Added 14 mins ago
J
Senior Software Engineer, Secret Scanning
Jobgether
Remote, United States
- $127,800 to $339,000 USD / year
…and next steps. Our partner is looking for a Senior Software Engineer, Secret Scanning based in the United…
Added 14 mins ago
Implementation Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Engineer based in the United States.
Added 19 mins ago
AI Engineer
Awesome Motive
Remote, United States
As an AI Engineer, you're responsible for designing, building, and shipping AI systems that real people use, from AI features inside products used on over 30 million websites to internal…
Added 23 mins ago
Data Engineer
Digital Federal Credit Union
Chelmsford, MA
The Data Engineer solves challenging data integration problems using optimal ETL patterns, frameworks, and query techniques across structured and unstructured data sources. The role builds…
Added 23 mins ago
Data Engineer
Digital Federal Credit Union
Marlborough, MA
The Data Engineer solves challenging data integration problems using optimal ETL patterns, frameworks, and query techniques across structured and unstructured data sources. The role builds…
Added 25 mins ago
Packaging and Equipment Engineer - On-Site
State Industrial Products
Hebron, OH
The Packaging and Equipment Engineer will lead packaging and equipment development from concept through commercialization, with particular emphasis on chemical compatibility, package…
Added 45 mins ago
Support Engineer, PAYGO
Jobgether
Remote, United States
As a Support Engineer, PAYGO, you will play a key role in supporting thousands of developers and businesses using a next-generation AI-powered search platform. You will take ownership of…
Added 45 mins ago
Staff Security Engineer
Jobgether
Remote, United States
…code, research, and business operations. As Staff Security Engineer, you will strengthen application security, cloud infrastructure, and software delivery practices while addressing…
Added 45 mins ago
Senior Solution Architect- Spark & Databricks Expert
Jobgether
Remote, United States
Collaborate with product and engineering teams to enhance platform capabilities, improve technical solutions, and strengthen the overall customer experience.
Added 45 mins ago
J
Senior Software Engineer
Jobgether
Remote, United States
- $170,000 to $200,000 USD / year
…data warehouse performance and costs. As a Senior Software Engineer, you will design and scale reliable systems that process large volumes of customer data while helping shape the next…
Added 45 mins ago
J
Senior Backend Cloud Engineer
Jobgether
Remote, United States
- $120,000 to $170,000 USD / year
…ransomware and emerging digital threats. As a Senior Backend Cloud Engineer, you will play a key role in designing, building, and evolving scalable cloud-based data platforms and API…
Added 1 hour ago
Associate Project Engineer
USABB ABB Inc.
Houston, TX
Part of the Engineering team in Process Automation Energy Industries in the USA, the Associate Project Engineer assists all aspects of system implementation of a project including loading…
Added 1 hour ago
2027 Associate Engineer Product Support / Engineer Product Support
Northrop Grumman
United States
Northrop Grumman is seeking an Associate Engineer Product Support / Engineer Product Support. This position will be located at our Aeronautics Systems Sector in one of the following…
Added 1 hour ago
TT
Senior Full Stack Engineer
True Talent Solutions Partners
Boston, MA
- $185,000 to $210,000 USD / year
…chronic conditions. As a senior individual contributor and product-minded engineer, you will help shape the product and engineering practices while delivering patient-centered…
Added 1 hour ago
TT
Product Engineer
True Talent Solutions Partners
Palo Alto, CA
- $185,000 to $205,000 USD / year
- Two to four years of experience as a product, frontend, or full-stack software engineer.
Added 1 hour ago
Senior Process Engineer
Bachmann Chemical and Engineering
Torrington, CT
…well-qualified individual to join our talented team as our Sr. Process Engineer. In this role, you will develop and implement manufacturing processes, procedures, and equipment through…
Added 1 hour ago
Senior Firmware Equipment Engineer
Bachmann Chemical and Engineering
Torrington, CT
…individual to join our talented team as ourFirmware Equipment Engineer. In this role, you will develop robust, maintainable embedded firmware that supports reliable and on-time equipment…
Added 1 hour ago
Lead Combined Cycle Application Engineer (m/f/d)
GE Vernova
Schenectady, NY
As a Lead Combined Cycle Plant Process & Performance Engineer (m/f/d) , you will be responsible for providing gas plant heat balance diagrams, functional specifications for main plant…
Added 1 hour ago
Combined Cycle Application Engineer / Ingénieur Procédés et Performances de centrale à cycle combiné (H/F)
GE Vernova
Schenectady, NY
As Combined Cycle Plant Process & Performance Engineer, you will be responsible for providing gas plant heat balance diagrams, functional specifications for main plant mechanical equipment,…
Added 1 hour ago
Technical Marketing Engineering Technical Leader
Cisco Systems, Inc.
Milpitas, CA
This hybrid role combines the technical depth of a Technical Marketing Engineer with the customer-facing expertise of a Solution Architect. You will work closely with customers,…
Added 1 hour ago
Principal, Product Service Engineer
Alcon Vision, LLC. Company
Lake Forest, CA
Help design the future of product support at Alcon. Bring your technical expertise and proven engineering project experience to shape how advanced surgical, diagnostic, visualization, and…
Added 1 hour ago
Principal Electrical & Firmware Engineer
Drucker Diagnostics
Port Matilda, PA
…members who build precision, reliability, and care into every…
Added 1 hour ago
Sr Product Manager - Solutions
Cisco Systems, Inc.
San Jose, CA
Manage activities for a specific product or group of services from product definition and planning through production, release, and end of life. Serve as the central resource collaborating…

Jobgether

Implementation Engineer

Remote, United States

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Job details

Experience: At least 5 years of progressive experience in SaaS implementation, technical support, or a related technical role.
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Engineer based in the United States.

The Implementation Engineer will guide customers through the successful deployment and integration of a cloud-based cybersecurity platform into their IT environments. This role combines technical expertise, customer engagement, and project management to deliver smooth onboarding experiences. You will assess business requirements, configure solutions, and ensure that integrations align with each customer's operational needs. Working closely with customers, you will also provide technical guidance, training, and ongoing Level 2 support. The position offers the opportunity to collaborate with global cross-functional teams and contribute to continuous product improvement. You will manage several implementation projects simultaneously, ensuring timely delivery, clear communication, and high customer satisfaction. This is a fully remote opportunity within eligible U.S. states, with a hybrid work option for candidates based near the headquarters in Chicago, Illinois.

Accountabilities

In this role, you will oversee customer implementations from initial requirements gathering through deployment and ongoing support, ensuring that each solution is configured effectively and delivers value.

• Work directly with customers to understand their business objectives, assess technical requirements, and develop tailored implementation plans.

• Configure the cybersecurity platform to meet customer-specific needs, including workflows, features, integrations, and system settings.

• Guide customers through deployment and integration processes, ensuring smooth transitions into full platform utilization.

• Develop and deliver training sessions to help customers use the software effectively.

• Create and maintain comprehensive implementation documentation, user guides, and knowledge resources.

• Provide Level 2 technical support, troubleshoot customer issues, and resolve technical concerns efficiently.

• Identify potential project risks and implementation challenges, taking corrective action and escalating issues when necessary.

• Maintain accurate records of customer configurations, customizations, communications, and implementation progress.

• Collaborate with Product Development, Sales, and Customer Success teams to coordinate successful implementations and share customer feedback.

• Participate in internal meetings to communicate customer needs and recommend opportunities for product and service improvements.

• Manage multiple implementation projects concurrently, ensuring delivery within agreed timelines and scope.

• Maintain transparent and consistent communication with customers and internal stakeholders regarding project status, progress, and emerging issues.

Requirements:

The ideal candidate combines substantial SaaS implementation experience with strong technical troubleshooting capabilities and the ability to lead customer-facing engagements. You should be comfortable working across different IT environments and collaborating with teams in multiple regions and time zones.

• At least 5 years of progressive experience in SaaS implementation, technical support, or a related technical role.

• Experience deploying and integrating SaaS solutions; cybersecurity software experience is preferred.

• Strong understanding of SaaS architecture, cloud technologies, software integrations, and on-premises, cloud, and hybrid environments.

• Hands-on experience administering and troubleshooting macOS, Windows, and Linux systems.

• Strong command of Linux Shell and PowerShell.

• Advanced knowledge of firewalls, Active Directory environments, DNS servers, LDAP, and authentication protocols.

• Proficiency in programming languages, APIs, integrations, and data manipulation.

• Experience leading external customer engagements, including technical discussions, implementation projects, and training sessions.

• Working knowledge of Salesforce is preferred.

• Experience using Google Docs and Microsoft Office tools.

• Excellent communication and interpersonal skills, with the ability to build and maintain effective customer relationships.

• Strong analytical and problem-solving abilities, particularly when diagnosing and resolving technical issues.

• Ability to work independently and collaboratively with global teams across different regions and time zones.

• Bachelor's degree in Computer Science, Information Technology, or a related discipline, or equivalent practical experience.

Additional qualifications that would be advantageous:

• PMP certification and/or certifications in SaaS, cloud technologies, or related areas.

• Previous IT experience.

• Familiarity with Python.

• Professional fluency in both French and English, written and spoken.

Benefits:

• Medical, dental, and vision insurance, including coverage for domestic partnerships.

• Employer-paid life insurance.

• Supplemental life insurance options for employees, spouses, and children.

• Voluntary short-term and long-term disability insurance.

• 401(k) retirement plan with Roth and Traditional options.

• Generous paid time off that recognizes employee commitment and seniority.

• Additional paid leave for bereavement and jury duty.

• Above-market annual bonus opportunities.

• Fully remote work within eligible U.S. states.

• Hybrid work arrangement available for candidates located near the Chicago headquarters.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Cybersecurity
Project management
Communication skills
Customer service
Requirements gathering
Provide training
Documentation
Technical support
Troubleshoot
Sales
Troubleshooting
Cloud technologies
Apple macOS
Microsoft Windows
Linux
Microsoft PowerShell
Microsoft Active Directory
DNS
LDAP
Programming languages
Salesforce
Google Docs
Microsoft Office
Interpersonal skills
Customer relations
Problem solving
Work independently
Computer science
Computer technology
PMP
Python

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