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Added 1 min ago
WW
Associate Engineer - Infrastructure & Integrations Support
World Wide Technology
Maryland Heights, MO
- $73,200 to $91,500 USD / year
We are seeking a motivated Associate Engineer to support enterprise infrastructure, integration applications, and automation initiatives. The ideal candidate will have hands-on experience…
Added 14 mins ago
Sr. Security Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Security Engineer based in the United States.
Added 14 mins ago
J
Senior Analytics Engineer
Jobgether
Remote, United States
- $155,000 to $170,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Analytics Engineer based in the United States.
Added 14 mins ago
Implementation Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Engineer based in the United States.
Added 45 mins ago
Support Engineer, PAYGO
Jobgether
Remote, United States
As a Support Engineer, PAYGO, you will play a key role in supporting thousands of developers and businesses using a next-generation AI-powered search platform. You will take ownership of…
Added 45 mins ago
J
Infrastructure Engineer, Enterprise AI
Jobgether
Remote, United States
- $208,500 to $225,000 USD / year
As an Infrastructure Engineer, Enterprise AI, you will play a key role in building and scaling the infrastructure that enables employees to transform AI-generated ideas, prototypes, and…
Added 1 hour ago
Senior/Staff Software Engineer, CAD Integrations
Jobgether
Remote, United States
…next steps. Our partner is looking for a Senior/Staff Software Engineer, CAD Integrations based in the United…
Added 1 hour ago
Lead Platform Engineer
Valeris, Inc.
Remote, United States
In the role of Lead Platform Engineer, you will own the end-to-end architecture of the patient services platform, ensuring Salesforce Life Sciences Cloud, orchestration and workflow…
Added 1 hour ago
AWS Cloud Engineer IV
IGH ICW GROUP HOLDINGS, INC.
San Diego, CA
The purpose of the AWS Cloud Engineer IV is to design, implement, and maintain cloud infrastructure systems using Amazon Web Services (AWS). This position will play a crucial role in…
Added 2 hours ago
Senior Software Development Engineer in Test (SDET)
Jobgether
Remote, United States
The Senior Software Development Engineer in Test (SDET) will play a key role in ensuring the quality, reliability, and performance of innovative digital healthcare technology solutions. In…
Added 2 hours ago
Senior Solutions Engineer
DomainTools
Remote, United States
…certificates, passive DNS, real-time threat feeds, and AI-native integrations, with global visibility driven by massively scaled active and passive data observations. Our Iris Investigate…
Added 2 hours ago
Senior Product Marketing Manager
DomainTools
Remote, United States
…certificates, passive DNS, real-time threat feeds, and AI-native integrations, with visibility into 97% of the internet. Our Iris platform, DNSDB, real-time threat feeds, and MCP Server are…
Added 2 hours ago
Senior Product Marketing Manager
DomainTools
Remote, United States
…certificates, passive DNS, real-time threat feeds, and AI-native integrations, with visibility into 97% of the internet. Our Iris platform, DNSDB, real-time threat feeds, and MCP Server are…
Added 2 hours ago
Senior Product Marketing Manager
DomainTools
Remote, United States
…certificates, passive DNS, real-time threat feeds, and AI-native integrations, with visibility into 97% of the internet. Our Iris platform, DNSDB, real-time threat feeds, and MCP Server are…
Added 2 hours ago
Senior Product Marketing Manager
DomainTools
Remote, United States
…certificates, passive DNS, real-time threat feeds, and AI-native integrations, with visibility into 97% of the internet. Our Iris platform, DNSDB, real-time threat feeds, and MCP Server are…
Added 2 hours ago
Senior Product Marketing Manager
DomainTools
Remote, United States
…certificates, passive DNS, real-time threat feeds, and AI-native integrations, with visibility into 97% of the internet. Our Iris platform, DNSDB, real-time threat feeds, and MCP Server are…
Added 3 hours ago
TT
Founding Forward Deployed Engineer
True Talent Solutions Partners
California, CA
- $187,000 to $225,000 USD / year
…secure and control enterprise AI. As a Founding Forward Deployed Engineer, you will work closely with enterprise security and IT teams while shaping product capabilities through hands-on…
Added 4 hours ago
TT
Senior Software Engineer, Autonomous Systems
True Talent Solutions Partners
Palo Alto, CA
- $145,000 to $275,000 USD / year
- Build integrations with sensors, effectors, and autonomous platforms, including individual systems and swarms.
Added 4 hours ago
TT
Senior Solutions Engineer, Digital Native and Mid-Market
True Talent Solutions Partners
Remote, United States
- $147,000 to $175,000 USD / year
…developer workflows, security needs, and practical product…
Added 5 hours ago
Platform Tooling Engineer
GD Information Technology, Inc.
United States
We are seeking a Platform Tooling Engineer to join our team supporting Centers for Medicare & Medicaid Services (CMS) Agile Tools, Licensing and Shared Services (ATLAS) program. NOTE: This…
Added 5 hours ago
Graduate Development Program, Associate Technology Engineer, Technology Engineering
natgridProd
Northboro, MA · Buffalo, NY · Syracuse, NY · Waltham, MA
Are you ready to build technology that supports the future of energy? As an Associate Technology Engineer on the Technology Engineering team, you’ll help develop data and AI solutions that…
Added 5 hours ago
Graduate Development Program, Associate Technology Engineer, Technology Engineering
natgridProd
Northboro, MA
…systems that help keep the lights on? As an Associate Technology Engineer on the Technology Engineering team, you’ll support the applications that help National Grid monitor and manage the…
Added 5 hours ago
CyberArk Engineer Senior
SAIC
Washington, DC
SAIC is currently seeking a CyberArk Engineer Senior to support DOT. As a CyberArk Senior Systems Engineer, you'll play a key role in enhancing our cybersecurity and identity management…
Added 5 hours ago
TT
Product Engineer
True Talent Solutions Partners
San Francisco, CA
- $185,000 to $485,000 USD / year
- Experience with Rails, React, PostgreSQL, or equivalent technologies, plus Python and integrations such as Slack or Google Calendar.
Added 5 hours ago
TT
Founding Senior Engineer
True Talent Solutions Partners
New York, NY
- $175,000 to $225,000 USD / year
- Build and maintain reliable integrations with commerce, advertising, and marketing platforms.

Jobgether

Implementation Engineer

Remote, United States

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Job details

Experience: At least 5 years of progressive experience in SaaS implementation, technical support, or a related technical role.
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Engineer based in the United States.

The Implementation Engineer will guide customers through the successful deployment and integration of a cloud-based cybersecurity platform into their IT environments. This role combines technical expertise, customer engagement, and project management to deliver smooth onboarding experiences. You will assess business requirements, configure solutions, and ensure that integrations align with each customer's operational needs. Working closely with customers, you will also provide technical guidance, training, and ongoing Level 2 support. The position offers the opportunity to collaborate with global cross-functional teams and contribute to continuous product improvement. You will manage several implementation projects simultaneously, ensuring timely delivery, clear communication, and high customer satisfaction. This is a fully remote opportunity within eligible U.S. states, with a hybrid work option for candidates based near the headquarters in Chicago, Illinois.

Accountabilities

In this role, you will oversee customer implementations from initial requirements gathering through deployment and ongoing support, ensuring that each solution is configured effectively and delivers value.

• Work directly with customers to understand their business objectives, assess technical requirements, and develop tailored implementation plans.

• Configure the cybersecurity platform to meet customer-specific needs, including workflows, features, integrations, and system settings.

• Guide customers through deployment and integration processes, ensuring smooth transitions into full platform utilization.

• Develop and deliver training sessions to help customers use the software effectively.

• Create and maintain comprehensive implementation documentation, user guides, and knowledge resources.

• Provide Level 2 technical support, troubleshoot customer issues, and resolve technical concerns efficiently.

• Identify potential project risks and implementation challenges, taking corrective action and escalating issues when necessary.

• Maintain accurate records of customer configurations, customizations, communications, and implementation progress.

• Collaborate with Product Development, Sales, and Customer Success teams to coordinate successful implementations and share customer feedback.

• Participate in internal meetings to communicate customer needs and recommend opportunities for product and service improvements.

• Manage multiple implementation projects concurrently, ensuring delivery within agreed timelines and scope.

• Maintain transparent and consistent communication with customers and internal stakeholders regarding project status, progress, and emerging issues.

Requirements:

The ideal candidate combines substantial SaaS implementation experience with strong technical troubleshooting capabilities and the ability to lead customer-facing engagements. You should be comfortable working across different IT environments and collaborating with teams in multiple regions and time zones.

• At least 5 years of progressive experience in SaaS implementation, technical support, or a related technical role.

• Experience deploying and integrating SaaS solutions; cybersecurity software experience is preferred.

• Strong understanding of SaaS architecture, cloud technologies, software integrations, and on-premises, cloud, and hybrid environments.

• Hands-on experience administering and troubleshooting macOS, Windows, and Linux systems.

• Strong command of Linux Shell and PowerShell.

• Advanced knowledge of firewalls, Active Directory environments, DNS servers, LDAP, and authentication protocols.

• Proficiency in programming languages, APIs, integrations, and data manipulation.

• Experience leading external customer engagements, including technical discussions, implementation projects, and training sessions.

• Working knowledge of Salesforce is preferred.

• Experience using Google Docs and Microsoft Office tools.

• Excellent communication and interpersonal skills, with the ability to build and maintain effective customer relationships.

• Strong analytical and problem-solving abilities, particularly when diagnosing and resolving technical issues.

• Ability to work independently and collaboratively with global teams across different regions and time zones.

• Bachelor's degree in Computer Science, Information Technology, or a related discipline, or equivalent practical experience.

Additional qualifications that would be advantageous:

• PMP certification and/or certifications in SaaS, cloud technologies, or related areas.

• Previous IT experience.

• Familiarity with Python.

• Professional fluency in both French and English, written and spoken.

Benefits:

• Medical, dental, and vision insurance, including coverage for domestic partnerships.

• Employer-paid life insurance.

• Supplemental life insurance options for employees, spouses, and children.

• Voluntary short-term and long-term disability insurance.

• 401(k) retirement plan with Roth and Traditional options.

• Generous paid time off that recognizes employee commitment and seniority.

• Additional paid leave for bereavement and jury duty.

• Above-market annual bonus opportunities.

• Fully remote work within eligible U.S. states.

• Hybrid work arrangement available for candidates located near the Chicago headquarters.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Cybersecurity
Project management
Communication skills
Customer service
Requirements gathering
Provide training
Documentation
Technical support
Troubleshoot
Sales
Troubleshooting
Cloud technologies
Apple macOS
Microsoft Windows
Linux
Microsoft PowerShell
Microsoft Active Directory
DNS
LDAP
Programming languages
Salesforce
Google Docs
Microsoft Office
Interpersonal skills
Customer relations
Problem solving
Work independently
Computer science
Computer technology
PMP
Python

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