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Added 1 min ago
Sr Lead Software Engineer
JPMC page
Plano, TX
As a Sr. Lead Software Engineer at JPMorganChase within the Consumer & Community Banking – Consumer & Community Banking Administration, you are an integral part of an agile team that works…
Added 1 min ago
Lead Software Engineer
JPMC page
Plano, TX
As a Lead Software Engineer at JPMorganChase within the Corporate Sector – Corporate Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted…
Added 5 mins ago
Electrical Engineer
MKO KONE Inc.
Office Building, TX
Are you ready to make your next career move to join our team as our Electrical Engineer I for KONE Americas in KONE Moline, IL?
Added 6 mins ago
EC
Commercial Engineer and Codes & Standards Manager
Eaton Corporation
Ellisville, MO
- $146,000 to $215,000 USD / year
Eaton's ES AMER PCS division is currently seeking a Commercial Engineer and Codes & Standards Manager. This role will take place out of Ellisville, MO with a hybrid schedule (3 days on-site…
Added 7 mins ago
Phantom Works Associate Guidance & Control Engineer
The Boeing Company
Saint Charles, MO
The Boeing Company is actively recruiting for a Guidance and Control (G&C) Engineer in St. Charles, MO to support our Phantom Works Advanced Weapons programs.
Added 7 mins ago
Mechanical Design Engineer (Entry & Associate Level)
The Boeing Company
Berkeley, MO
Boeing Test & Evaluation (BT&E) is looking for a Mechanical Design Engineer to support the Environmental Test Design Engineering team in Berkeley, MO .
Added 9 mins ago
J
Sales Engineer
Jobgether
Remote, United States
- $140,000 to $160,000 USD / year
As a Sales Engineer, you will drive business growth by developing strategic customer relationships and delivering tailored power distribution solutions.
Added 9 mins ago
Implementation Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Engineer based in the United States.
Added 18 mins ago
Data Engineer
Digital Federal Credit Union
Chelmsford, MA
The Data Engineer solves challenging data integration problems using optimal ETL patterns, frameworks, and query techniques across structured and unstructured data sources. The role builds…
Added 18 mins ago
Data Engineer
Digital Federal Credit Union
Marlborough, MA
The Data Engineer solves challenging data integration problems using optimal ETL patterns, frameworks, and query techniques across structured and unstructured data sources. The role builds…
Added 21 mins ago
Packaging and Equipment Engineer - On-Site
State Industrial Products
Hebron, OH
The Packaging and Equipment Engineer is responsible for the development, qualification, optimization, and commercialization of packaging systems and equipment for chemical products. This…
Added 26 mins ago
Computer System Analyst/Engineer
Southern Company
Birmingham, AL
Must have a customer focused attitude and the desire and ability to learn about the Transmission core business and its needs.
Added 26 mins ago
Computer Systems Analyst/Engineer – Ansible System Admin
Southern Company
Birmingham, AL · Atlanta, GA
Must have a customer focused attitude and the desire and ability to learn about the Transmission core business and its needs.
Added 40 mins ago
Support Engineer, PAYGO
Jobgether
Remote, United States
As a Support Engineer, PAYGO, you will play a key role in supporting thousands of developers and businesses using a next-generation AI-powered search platform. You will take ownership of…
Added 40 mins ago
Senior Solution Architect- Spark & Databricks Expert
Jobgether
Remote, United States
…data. As a Senior Solution Architect, you will lead complex customer engagements, combining deep technical expertise with strategic consulting and solution delivery. You will design,…
Added 40 mins ago
J
Senior Software Engineer
Jobgether
Remote, United States
- $170,000 to $200,000 USD / year
…data warehouse performance and costs. As a Senior Software Engineer, you will design and scale reliable systems that process large volumes of customer data while helping shape the next…
Added 40 mins ago
Network Operations Manager
Jobgether
Remote, United States
…decision-making, and people leadership while directly influencing customer satisfaction and operational…
Added 40 mins ago
J
Infrastructure Engineer, Enterprise AI
Jobgether
Remote, United States
- $208,500 to $225,000 USD / year
…and next steps. Our partner is looking for an Infrastructure Engineer, Enterprise AI based in the United…
Added 47 mins ago
Cloud Infrastructure Engineer
IPG
Atlanta, GA · Tampa, FL · Charlotte, NC · Orlando, FL · Washington, DC · Raleigh, NC · Jacksonville, FL · New York, NY
Added 47 mins ago
Mechanical Systems Engineer
IPG
Schaumburg, IL
Immediate Supervisor: Customer and Aftermarket Service Manager
Added 59 mins ago
Associate Project Engineer
USABB ABB Inc.
Houston, TX
Part of the Engineering team in Process Automation Energy Industries in the USA, the Associate Project Engineer assists all aspects of system implementation of a project including loading…
Added 1 hour ago
Staff Systems Engineer (Redondo Beach CA)
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Staff Systems Engineer to join our team of qualified, diverse individuals within our Systems Engineering organization. This role is…
Added 1 hour ago
Staff Safety Systems Engineer (Redondo Beach CA)
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Staff Safety Systems Engineer to join our team of qualified, diverse individuals within our Systems Engineering organization. This…
Added 1 hour ago
OR
Hardware Engineer
Orchard Robotics
San Francisco, CA
- $100,000 to $170,000 USD / year
We’re hiring a Hardware Engineer to design, build, and improve Orchard’s agricultural camera systems. Working closely with our Hardware Lead, you’ll take ownership of mechanical CAD and…
Added 1 hour ago
Sr. Software Development Engineer, GenAI, Kumo
Amazon Web Services, Inc.
Bellevue, WA
At AWS, we use Artificial Intelligence to be able to identify every need of a customer across all AWS services before they have to tell us about it, and then find and seamlessly connect…

Jobgether

Implementation Engineer

Remote, United States

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Job details

Experience: At least 5 years of progressive experience in SaaS implementation, technical support, or a related technical role.
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Engineer based in the United States.

The Implementation Engineer will guide customers through the successful deployment and integration of a cloud-based cybersecurity platform into their IT environments. This role combines technical expertise, customer engagement, and project management to deliver smooth onboarding experiences. You will assess business requirements, configure solutions, and ensure that integrations align with each customer's operational needs. Working closely with customers, you will also provide technical guidance, training, and ongoing Level 2 support. The position offers the opportunity to collaborate with global cross-functional teams and contribute to continuous product improvement. You will manage several implementation projects simultaneously, ensuring timely delivery, clear communication, and high customer satisfaction. This is a fully remote opportunity within eligible U.S. states, with a hybrid work option for candidates based near the headquarters in Chicago, Illinois.

Accountabilities

In this role, you will oversee customer implementations from initial requirements gathering through deployment and ongoing support, ensuring that each solution is configured effectively and delivers value.

• Work directly with customers to understand their business objectives, assess technical requirements, and develop tailored implementation plans.

• Configure the cybersecurity platform to meet customer-specific needs, including workflows, features, integrations, and system settings.

• Guide customers through deployment and integration processes, ensuring smooth transitions into full platform utilization.

• Develop and deliver training sessions to help customers use the software effectively.

• Create and maintain comprehensive implementation documentation, user guides, and knowledge resources.

• Provide Level 2 technical support, troubleshoot customer issues, and resolve technical concerns efficiently.

• Identify potential project risks and implementation challenges, taking corrective action and escalating issues when necessary.

• Maintain accurate records of customer configurations, customizations, communications, and implementation progress.

• Collaborate with Product Development, Sales, and Customer Success teams to coordinate successful implementations and share customer feedback.

• Participate in internal meetings to communicate customer needs and recommend opportunities for product and service improvements.

• Manage multiple implementation projects concurrently, ensuring delivery within agreed timelines and scope.

• Maintain transparent and consistent communication with customers and internal stakeholders regarding project status, progress, and emerging issues.

Requirements:

The ideal candidate combines substantial SaaS implementation experience with strong technical troubleshooting capabilities and the ability to lead customer-facing engagements. You should be comfortable working across different IT environments and collaborating with teams in multiple regions and time zones.

• At least 5 years of progressive experience in SaaS implementation, technical support, or a related technical role.

• Experience deploying and integrating SaaS solutions; cybersecurity software experience is preferred.

• Strong understanding of SaaS architecture, cloud technologies, software integrations, and on-premises, cloud, and hybrid environments.

• Hands-on experience administering and troubleshooting macOS, Windows, and Linux systems.

• Strong command of Linux Shell and PowerShell.

• Advanced knowledge of firewalls, Active Directory environments, DNS servers, LDAP, and authentication protocols.

• Proficiency in programming languages, APIs, integrations, and data manipulation.

• Experience leading external customer engagements, including technical discussions, implementation projects, and training sessions.

• Working knowledge of Salesforce is preferred.

• Experience using Google Docs and Microsoft Office tools.

• Excellent communication and interpersonal skills, with the ability to build and maintain effective customer relationships.

• Strong analytical and problem-solving abilities, particularly when diagnosing and resolving technical issues.

• Ability to work independently and collaboratively with global teams across different regions and time zones.

• Bachelor's degree in Computer Science, Information Technology, or a related discipline, or equivalent practical experience.

Additional qualifications that would be advantageous:

• PMP certification and/or certifications in SaaS, cloud technologies, or related areas.

• Previous IT experience.

• Familiarity with Python.

• Professional fluency in both French and English, written and spoken.

Benefits:

• Medical, dental, and vision insurance, including coverage for domestic partnerships.

• Employer-paid life insurance.

• Supplemental life insurance options for employees, spouses, and children.

• Voluntary short-term and long-term disability insurance.

• 401(k) retirement plan with Roth and Traditional options.

• Generous paid time off that recognizes employee commitment and seniority.

• Additional paid leave for bereavement and jury duty.

• Above-market annual bonus opportunities.

• Fully remote work within eligible U.S. states.

• Hybrid work arrangement available for candidates located near the Chicago headquarters.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Cybersecurity
Project management
Communication skills
Customer service
Requirements gathering
Provide training
Documentation
Technical support
Troubleshoot
Sales
Troubleshooting
Cloud technologies
Apple macOS
Microsoft Windows
Linux
Microsoft PowerShell
Microsoft Active Directory
DNS
LDAP
Programming languages
Salesforce
Google Docs
Microsoft Office
Interpersonal skills
Customer relations
Problem solving
Work independently
Computer science
Computer technology
PMP
Python

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