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SUPERVISORY GENERAL ENGINEER
Naval Sea Systems Command
Washington, DC
- $143,913 to $197,200 USD / year
…various engineering development programs/projects which involve continuous systems monitoring, evaluation, modification, and analysis of other pertinent factors affecting system…
Added 1 min ago
T
Senior Solutions Architect
Teknowledge
Colorado Springs, CO
- $106,969 to $160,453 USD / year
…differentiating through intelligence, action, human oversight and continuous…
Added 9 mins ago
Senior Software Engineer, Cloud Applications
Jobgether
Remote, United States
…and next steps. Our partner is looking for a Senior Software Engineer, Cloud Applications based in the United…
Added 38 mins ago
Senior Frontend Engineer
Jobgether
Remote, United States
As a Senior Frontend Engineer, you will help build and evolve engaging, reliable web experiences for a platform serving millions of daily users. You will work primarily with React,…
Added 1 hour ago
J
Staff Client Support Engineer
Jobgether
Remote, United States
- $120,000 to $140,000 USD / year
You should also demonstrate a collaborative mindset and a commitment to customer care, accountability, perseverance, and continuous improvement.
Added 1 hour ago
J
Senior Production Support Engineer
Jobgether
Remote, United States
- $90,000 to $110,000 USD / year
You will also contribute to continuous improvement by identifying recurring issues, enhancing support processes, and strengthening operational practices.
Added 1 hour ago
J
Middleware Engineer – Software AG Stack
Jobgether
Remote, United States
- $48 to $52 USD / hour
As a Middleware Engineer, you will play a key role in managing and optimizing enterprise middleware environments built on the Software AG webMethods technology stack. You will oversee…
Added 1 hour ago
J
Backend Software Engineer (Node.js) | LabArchives
Jobgether
Remote, United States
- $103,000 to $140,000 USD / year
The ideal candidate is an experienced backend engineer with strong technical expertise, a passion for software development, and the ability to collaborate across multidisciplinary teams.…
Added 1 hour ago
EC
Project Engineer
Edwards Construction Group
Santa Barbara, CA
- $70,700 to $95,600 USD / year
You are committed to safety, quality, accountability, and continuous improvement.
Added 1 hour ago
J
Senior Software Engineer, Secret Scanning
Jobgether
Remote, United States
- $127,800 to $339,000 USD / year
The Senior Software Engineer will contribute to building and improving advanced security solutions designed to protect millions of developers and organizations from exposed credentials and…
Added 1 hour ago
Implementation Engineer
Jobgether
Remote, United States
The position offers the opportunity to collaborate with global cross-functional teams and contribute to continuous product improvement.
Added 1 hour ago
Senior Mechanical Engineer
Eden GeoPower Inc
Somerville, MA
Track record applying Lean / Six Sigma or similar continuous-improvement frameworks.
Added 2 hours ago
EE
Estimating Manager-Design Build/Preconstruction
EC Electric
Portland, OR
- $138,000 to $182,000 USD / year
Drive continuous improvement through development of estimating standards, cost databases, quality control procedures, and preconstruction best practices.
Added 2 hours ago
Network Operations Manager
Jobgether
Remote, United States
…leadership role, you will oversee the reliability, security, and continuous improvement of managed network environments and data center infrastructure. You will serve as the senior…
Added 2 hours ago
J
Lead Backend Engineer
Jobgether
Remote, United States
- $196,000 to $203,000 USD / year
Foster a healthy, collaborative, and high-trust engineering culture that encourages curiosity, adaptability, ownership, and continuous improvement.
Added 2 hours ago
Mechanical Systems Engineer
IPG
Schaumburg, IL
The engineer will assess existing machine designs, identify improvement opportunities, and develop mechanical solutions that integrate with automation and controls systems where required.…
Added 2 hours ago
Staff Safety Systems Engineer (Redondo Beach CA)
CORP-Corporate Office
United States
Demonstrated strict attention to detail and an eye for continuous improvement
Added 2 hours ago
Senior/Staff Software Engineer, CAD Integrations
Jobgether
Remote, United States
Own production delivery: Manage integration improvements from initial investigation and technical design through implementation, testing, deployment, and continuous improvement.
Added 2 hours ago
Senior Process Engineer
Bachmann Chemical and Engineering
Torrington, CT
Lead projects and influence cross-functional teams to drive continuous improvement and successful execution.
Added 3 hours ago
J
Water Wastewater Business Development Leader
Jobgether
Remote, United States
- $200,000 to $250,000 USD / year
Commitment to continuous improvement, innovation, and the development of sustainable infrastructure solutions.
Added 3 hours ago
AWS Cloud Engineer IV
IGH ICW GROUP HOLDINGS, INC.
San Diego, CA
The purpose of the AWS Cloud Engineer IV is to design, implement, and maintain cloud infrastructure systems using Amazon Web Services (AWS). This position will play a crucial role in…
Added 3 hours ago
Sr Project Manager - AI Data Centers
Jacobs
North Miami Beach, FL · Orlando, FL
Support project staffing, onboarding, mentoring, lessons learned, continuous improvement, proposals, estimates, basis-of-estimate development, and client presentations.
Added 3 hours ago
Senior Software Engineer
DomainTools
Remote, United States
DomainTools is hiring a Senior Software Engineer to join our Engineering Team. This role is perfect for a creative problem-solver with deep expertise in large-scale data engineering and a…
Added 3 hours ago
Senior Software Engineer
DomainTools
Remote, United States
DomainTools is hiring a Senior Software Engineer to join our Engineering Team. This role is perfect for a creative problem-solver with deep expertise in large-scale data engineering and a…
Added 3 hours ago
Senior Software Engineer
DomainTools
Remote, United States
DomainTools is hiring a Senior Software Engineer to join our Engineering Team. This role is perfect for a creative problem-solver with deep expertise in large-scale data engineering and a…

Jobgether

Implementation Engineer

Remote, United States

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Job details

Experience: At least 5 years of progressive experience in SaaS implementation, technical support, or a related technical role.
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Engineer based in the United States.

The Implementation Engineer will guide customers through the successful deployment and integration of a cloud-based cybersecurity platform into their IT environments. This role combines technical expertise, customer engagement, and project management to deliver smooth onboarding experiences. You will assess business requirements, configure solutions, and ensure that integrations align with each customer's operational needs. Working closely with customers, you will also provide technical guidance, training, and ongoing Level 2 support. The position offers the opportunity to collaborate with global cross-functional teams and contribute to continuous product improvement. You will manage several implementation projects simultaneously, ensuring timely delivery, clear communication, and high customer satisfaction. This is a fully remote opportunity within eligible U.S. states, with a hybrid work option for candidates based near the headquarters in Chicago, Illinois.

Accountabilities

In this role, you will oversee customer implementations from initial requirements gathering through deployment and ongoing support, ensuring that each solution is configured effectively and delivers value.

• Work directly with customers to understand their business objectives, assess technical requirements, and develop tailored implementation plans.

• Configure the cybersecurity platform to meet customer-specific needs, including workflows, features, integrations, and system settings.

• Guide customers through deployment and integration processes, ensuring smooth transitions into full platform utilization.

• Develop and deliver training sessions to help customers use the software effectively.

• Create and maintain comprehensive implementation documentation, user guides, and knowledge resources.

• Provide Level 2 technical support, troubleshoot customer issues, and resolve technical concerns efficiently.

• Identify potential project risks and implementation challenges, taking corrective action and escalating issues when necessary.

• Maintain accurate records of customer configurations, customizations, communications, and implementation progress.

• Collaborate with Product Development, Sales, and Customer Success teams to coordinate successful implementations and share customer feedback.

• Participate in internal meetings to communicate customer needs and recommend opportunities for product and service improvements.

• Manage multiple implementation projects concurrently, ensuring delivery within agreed timelines and scope.

• Maintain transparent and consistent communication with customers and internal stakeholders regarding project status, progress, and emerging issues.

Requirements:

The ideal candidate combines substantial SaaS implementation experience with strong technical troubleshooting capabilities and the ability to lead customer-facing engagements. You should be comfortable working across different IT environments and collaborating with teams in multiple regions and time zones.

• At least 5 years of progressive experience in SaaS implementation, technical support, or a related technical role.

• Experience deploying and integrating SaaS solutions; cybersecurity software experience is preferred.

• Strong understanding of SaaS architecture, cloud technologies, software integrations, and on-premises, cloud, and hybrid environments.

• Hands-on experience administering and troubleshooting macOS, Windows, and Linux systems.

• Strong command of Linux Shell and PowerShell.

• Advanced knowledge of firewalls, Active Directory environments, DNS servers, LDAP, and authentication protocols.

• Proficiency in programming languages, APIs, integrations, and data manipulation.

• Experience leading external customer engagements, including technical discussions, implementation projects, and training sessions.

• Working knowledge of Salesforce is preferred.

• Experience using Google Docs and Microsoft Office tools.

• Excellent communication and interpersonal skills, with the ability to build and maintain effective customer relationships.

• Strong analytical and problem-solving abilities, particularly when diagnosing and resolving technical issues.

• Ability to work independently and collaboratively with global teams across different regions and time zones.

• Bachelor's degree in Computer Science, Information Technology, or a related discipline, or equivalent practical experience.

Additional qualifications that would be advantageous:

• PMP certification and/or certifications in SaaS, cloud technologies, or related areas.

• Previous IT experience.

• Familiarity with Python.

• Professional fluency in both French and English, written and spoken.

Benefits:

• Medical, dental, and vision insurance, including coverage for domestic partnerships.

• Employer-paid life insurance.

• Supplemental life insurance options for employees, spouses, and children.

• Voluntary short-term and long-term disability insurance.

• 401(k) retirement plan with Roth and Traditional options.

• Generous paid time off that recognizes employee commitment and seniority.

• Additional paid leave for bereavement and jury duty.

• Above-market annual bonus opportunities.

• Fully remote work within eligible U.S. states.

• Hybrid work arrangement available for candidates located near the Chicago headquarters.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Cybersecurity
Project management
Communication skills
Customer service
Requirements gathering
Provide training
Documentation
Technical support
Troubleshoot
Sales
Troubleshooting
Cloud technologies
Apple macOS
Microsoft Windows
Linux
Microsoft PowerShell
Microsoft Active Directory
DNS
LDAP
Programming languages
Salesforce
Google Docs
Microsoft Office
Interpersonal skills
Customer relations
Problem solving
Work independently
Computer science
Computer technology
PMP
Python

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