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Added 10 mins ago
Sr. Security Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Security Engineer based in the United States.
Added 10 mins ago
J
Senior Software Engineer, Secret Scanning
Jobgether
Remote, United States
- $127,800 to $339,000 USD / year
…applications and next steps. Our partner is looking for a Senior Software Engineer, Secret Scanning based in the United…
Added 10 mins ago
Implementation Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Engineer based in the United States.
Added 41 mins ago
Network Operations Manager
Jobgether
Remote, United States
…configurations, considering infrastructure requirements, hardware and software technologies, business continuity, disaster recovery, and system…
Added 41 mins ago
J
Lead Backend Engineer
Jobgether
Remote, United States
- $196,000 to $203,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Lead Backend Engineer based in the United States.
Added 41 mins ago
J
Infrastructure Engineer, Enterprise AI
Jobgether
Remote, United States
- $208,500 to $225,000 USD / year
As an Infrastructure Engineer, Enterprise AI, you will play a key role in building and scaling the infrastructure that enables employees to transform AI-generated ideas, prototypes, and…
Added 1 hour ago
Senior/Staff Software Engineer, CAD Integrations
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for a Senior/Staff Software Engineer, CAD Integrations based in the United…
Added 1 hour ago
Lead Platform Engineer
Valeris, Inc.
Remote, United States
…members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new…
Added 1 hour ago
Senior Power System Protection Engineer
Jobgether
Remote, United States
…Our partner is looking for a Senior Power System Protection Engineer based in the United…
Added 2 hours ago
Senior Software Development Engineer in Test (SDET)
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for a Senior Software Development Engineer in Test (SDET) based in the United…
Added 2 hours ago
Senior Snowflake Engineer
Jobgether
Remote, United States
…clients across a range of industries. As a Senior Snowflake Engineer, you will play a key role in building, optimizing, and maintaining robust data transformations and warehouse models…
Added 2 hours ago
J
Senior QA/SDET
Jobgether
Remote, United States
- $180,000 to $210,000 USD / year
6+ years of experience in software quality engineering, including at least 3 years as an SDET or test automation engineer within a software engineering organization.
Added 3 hours ago
Lead Engineer, Member Growth
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Lead Engineer, Member Growth based in United States .
Added 3 hours ago
Senior DevOps
KēSTA I.T.
Remote, United States
KēSTA I.T. is seeking a remote DevOps Engineer to own production reliability, from safe releases and monitoring to incident response and the private cloud infrastructure behind them.
Added 3 hours ago
J
Founding Engineer
Jobgether
Remote, United States
- $130,000 to $150,000 USD / year
At least 2 years of professional software engineering experience, ideally within a startup environment as a founding engineer or early engineering team member.
Added 4 hours ago
Senior Biostatistician
DefinedTalent
Remote, United States
…traditional clinical matrix, you’ll work mostly with our AI and software engineers, applying our AI-driven biostatistics platform to real clinical…
Added 7 hours ago
AI Chat R&D Trainee - Full-Stack Engineer (Go Backend) - Bilingual Mandarin
CWILL
Remote, United States
CWILL (pronounced 'quill') is a post-purchase and retention suite built for Shopify brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into loyal…
Added 7 hours ago
AI SEO R&D Trainee - Full-Stack Engineer (Go Backend) - Bilingual Mandarin
CWILL
Remote, United States
CWILL (pronounced 'quill') is a post-purchase and retention suite built for Shopify brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into loyal…
Added 7 hours ago
Loyalty & Referrals R&D Trainee - Full-Stack Engineer - Bilingual Mandarin
CWILL
Remote, United States
Production bug fixes and data support for enterprise customers take up a full engineer's time today. As an R&D Trainee, you'll own much of this work, learning our systems from the inside,…
Added 7 hours ago
Pop-Up & Email Marketing R&D Trainee - Full-Stack Engineer - Bilingual Mandarin
CWILL
Remote, United States
CWILL (pronounced 'quill') is a post-purchase and retention suite built for Shopify brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into loyal…
Added 7 hours ago
C-
Principal Software Engineer - Full Stack
CVector - Industrial AI
Remote, United States
- $150,000 to $175,000 USD / year
As a Principal Full Stack Software Engineer, you will own the technical direction of CVector’s customer-facing platform end to end - from the real-time data visualization and AI-driven…
Added 7 hours ago
C-
Principal Software Engineer - Backend & AI Infra
CVector - Industrial AI
Remote, United States
- $150,000 to $175,000 USD / year
As a Principal Software Engineer - Backend & AI Infra focus, you will play a critical role in evolving CVector’s core backend platform. You will work on time-series data systems,…
Added 7 hours ago
C-
Senior Software Engineer - Backend & AI Infra
CVector - Industrial AI
Remote, United States
- $125,000 to $150,000 USD / year
As a Senior Software Engineer - Backend & AI Infra focus, you will play a critical role in evolving CVector’s core backend platform. You will work on time-series data systems, AI-assisted…
Added 7 hours ago
C-
Senior Software Engineer - Full Stack
CVector - Industrial AI
Remote, United States
- $125,000 to $150,000 USD / year
As a Senior Full Stack Software Engineer, you will play a key role in designing, building, and evolving CVector’s core platform - including our web applications, back-end data pipelines,…
Added 7 hours ago
CI
IT HelpDesk Tier 2 - AZ
CubX Inc.
Remote, United States
- $55,000 to $75,000 USD / year
CubX Inc. is a fast-growing managed service provider (MSP) delivering modern, secure IT services and support to business clients nationwide. As an IT Support Engineer (Tier 2), you will…

Jobgether

Implementation Engineer

Remote, United States

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Job details

Experience: At least 5 years of progressive experience in SaaS implementation, technical support, or a related technical role.
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Engineer based in the United States.

The Implementation Engineer will guide customers through the successful deployment and integration of a cloud-based cybersecurity platform into their IT environments. This role combines technical expertise, customer engagement, and project management to deliver smooth onboarding experiences. You will assess business requirements, configure solutions, and ensure that integrations align with each customer's operational needs. Working closely with customers, you will also provide technical guidance, training, and ongoing Level 2 support. The position offers the opportunity to collaborate with global cross-functional teams and contribute to continuous product improvement. You will manage several implementation projects simultaneously, ensuring timely delivery, clear communication, and high customer satisfaction. This is a fully remote opportunity within eligible U.S. states, with a hybrid work option for candidates based near the headquarters in Chicago, Illinois.

Accountabilities

In this role, you will oversee customer implementations from initial requirements gathering through deployment and ongoing support, ensuring that each solution is configured effectively and delivers value.

• Work directly with customers to understand their business objectives, assess technical requirements, and develop tailored implementation plans.

• Configure the cybersecurity platform to meet customer-specific needs, including workflows, features, integrations, and system settings.

• Guide customers through deployment and integration processes, ensuring smooth transitions into full platform utilization.

• Develop and deliver training sessions to help customers use the software effectively.

• Create and maintain comprehensive implementation documentation, user guides, and knowledge resources.

• Provide Level 2 technical support, troubleshoot customer issues, and resolve technical concerns efficiently.

• Identify potential project risks and implementation challenges, taking corrective action and escalating issues when necessary.

• Maintain accurate records of customer configurations, customizations, communications, and implementation progress.

• Collaborate with Product Development, Sales, and Customer Success teams to coordinate successful implementations and share customer feedback.

• Participate in internal meetings to communicate customer needs and recommend opportunities for product and service improvements.

• Manage multiple implementation projects concurrently, ensuring delivery within agreed timelines and scope.

• Maintain transparent and consistent communication with customers and internal stakeholders regarding project status, progress, and emerging issues.

Requirements:

The ideal candidate combines substantial SaaS implementation experience with strong technical troubleshooting capabilities and the ability to lead customer-facing engagements. You should be comfortable working across different IT environments and collaborating with teams in multiple regions and time zones.

• At least 5 years of progressive experience in SaaS implementation, technical support, or a related technical role.

• Experience deploying and integrating SaaS solutions; cybersecurity software experience is preferred.

• Strong understanding of SaaS architecture, cloud technologies, software integrations, and on-premises, cloud, and hybrid environments.

• Hands-on experience administering and troubleshooting macOS, Windows, and Linux systems.

• Strong command of Linux Shell and PowerShell.

• Advanced knowledge of firewalls, Active Directory environments, DNS servers, LDAP, and authentication protocols.

• Proficiency in programming languages, APIs, integrations, and data manipulation.

• Experience leading external customer engagements, including technical discussions, implementation projects, and training sessions.

• Working knowledge of Salesforce is preferred.

• Experience using Google Docs and Microsoft Office tools.

• Excellent communication and interpersonal skills, with the ability to build and maintain effective customer relationships.

• Strong analytical and problem-solving abilities, particularly when diagnosing and resolving technical issues.

• Ability to work independently and collaboratively with global teams across different regions and time zones.

• Bachelor's degree in Computer Science, Information Technology, or a related discipline, or equivalent practical experience.

Additional qualifications that would be advantageous:

• PMP certification and/or certifications in SaaS, cloud technologies, or related areas.

• Previous IT experience.

• Familiarity with Python.

• Professional fluency in both French and English, written and spoken.

Benefits:

• Medical, dental, and vision insurance, including coverage for domestic partnerships.

• Employer-paid life insurance.

• Supplemental life insurance options for employees, spouses, and children.

• Voluntary short-term and long-term disability insurance.

• 401(k) retirement plan with Roth and Traditional options.

• Generous paid time off that recognizes employee commitment and seniority.

• Additional paid leave for bereavement and jury duty.

• Above-market annual bonus opportunities.

• Fully remote work within eligible U.S. states.

• Hybrid work arrangement available for candidates located near the Chicago headquarters.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Cybersecurity
Project management
Communication skills
Customer service
Requirements gathering
Provide training
Documentation
Technical support
Troubleshoot
Sales
Troubleshooting
Cloud technologies
Apple macOS
Microsoft Windows
Linux
Microsoft PowerShell
Microsoft Active Directory
DNS
LDAP
Programming languages
Salesforce
Google Docs
Microsoft Office
Interpersonal skills
Customer relations
Problem solving
Work independently
Computer science
Computer technology
PMP
Python

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