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Principal Engineer, Electrical
Blue Bird Brand
Fort Valley, GA
…serviceable systems across gas, diesel, LPG, and electric vehicle applications. Technical leadership and influence are central to the role; direct people-management responsibility is not…
Added 1 min ago
E
IT Architect
Expleo
Minneapolis, MN
- $70 to $80 USD / hour
Lead and coordinate all technical aspects of solution implementation across applications, databases, infrastructure, security, and integrations.
Added 4 mins ago
SB
Associate Director, Fiscal & Audit Services
San Bernardino Community College District
San Bernardino, CA
- $125,616.23 to $145,623.27 USD / year
Added 8 mins ago
Manager, Employee Cost COE
Estée Lauder Companies
Melville, NY · Melville
…monitoring key metrics, development and implementation of tools/applications in support of continuous improvements; automate, improve and make processes efficient. Creation and management…
Added 9 mins ago
J
Telehealth Nurse Practitioner (Senior Clinician)
Jobgether
Remote, United States
- $60 to $78 USD / hour
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Telehealth Nurse Practitioner (Senior Clinician) based in…
Added 9 mins ago
Staff Security Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Security Engineer based in the United States.
Added 9 mins ago
J
Staff Client Support Engineer
Jobgether
Remote, United States
- $120,000 to $140,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Client Support Engineer based in the United States.
Added 9 mins ago
J
Sr. Model Governance Manager
Jobgether
Remote, United States
- $160,000 to $200,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Sr. Model Governance Manager based in the United States.
Added 9 mins ago
Sr. Identity Engineer, Google Cloud and DevOps
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Identity Engineer, Google Cloud and DevOps based in the…
Added 9 mins ago
J
Senior Program Coordinator
Jobgether
Remote, United States
- $78,300 to $133,100 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Program Coordinator based in the United States.
Added 9 mins ago
J
Senior Production Support Engineer
Jobgether
Remote, United States
- $90,000 to $110,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Production Support Engineer based in the United…
Added 9 mins ago
J
Senior Product Designer, Guest Commerce
Jobgether
Remote, United States
- $141,000 to $184,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Designer, Guest Commerce based in the United…
Added 9 mins ago
Senior Insurance Recruiter
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Insurance Recruiter based in the United States.
Added 9 mins ago
J
Senior Insurance Accounting & Cash Application Consultant
Jobgether
Remote, United States
- $85 to $105 USD / hour
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Insurance Accounting & Cash Application Consultant…
Added 9 mins ago
Sales Enablement Program Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Sales Enablement Program Manager based in the United…
Added 9 mins ago
Public Policy Manager IV
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Public Policy Manager IV based in the United States.
Added 9 mins ago
Outside Sales Territory Manager - Detroit Region
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Outside Sales Territory Manager - Detroit Region based…
Added 9 mins ago
J
Middleware Engineer – Software AG Stack
Jobgether
Remote, United States
- $48 to $52 USD / hour
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Middleware Engineer – Software AG Stack based in the…
Added 9 mins ago
Mechanical Engineer - PE (HVAC)
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Mechanical Engineer - PE (HVAC) based in the United…
Added 9 mins ago
J
Lead Technical Program Manager
Jobgether
Remote, United States
- $116,000 to $125,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Technical Program Manager based in the United States.
Added 9 mins ago
J
Lead Software Engineer
Jobgether
Remote, United States
- $80,000 to $100,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Lead Software Engineer based in the United States.
Added 9 mins ago
J
Lead Data Engineer
Jobgether
Remote, United States
- $110,000 to $145,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Data Engineer based in the United States.
Added 9 mins ago
J
Human Dimensions Research Manager (SME II)
Jobgether
Remote, United States
- $102,000 to $108,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Human Dimensions Research Manager (SME II) based in the…
Added 9 mins ago
J
Experience Partner 2
Jobgether
Remote, United States
- $67,000 to $72,300 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Experience Partner 2 based in the United States.
Added 9 mins ago
J
Engineering Project Manager - Developer Services
Jobgether
Remote, United States
- $113,500 to $140,700 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Engineering Project Manager - Developer Services based…

Jobgether

Experience Partner 2

Remote, United States

$67,000 to $72,300 USD / year

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Job details

Pay: $67,000 to $72,300 USD / year
Experience: 4–6 years of professional experience in consulting, customer success, enterprise account management, or a related customer-facing role.
Posting language: English

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Experience Partner 2 based in the United States.

The Experience Partner 2 will play a key role in building strong customer relationships and delivering impactful digital transformation initiatives for public sector organizations. This position combines consulting, customer success, strategic account management, and technology expertise to help government agencies improve their services and citizen engagement. You will act as a trusted adviser, guiding customers from initial discovery and solution design through implementation and ongoing optimization. Working closely with internal teams and external stakeholders, you will identify opportunities to improve customer experience while supporting business growth. The role also involves managing a portfolio of mid-sized customers, protecting existing revenue, and identifying opportunities for expansion. This is an excellent opportunity to contribute to meaningful public service innovation in a collaborative, remote-first environment.

Accountabilities:

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Develop, manage, and strengthen strategic relationships with an assigned portfolio of mid-sized public sector customers, acting as their primary point of contact for owned programs.

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Lead pre-sales discovery, experience definition, project kickoffs, and customer consultations to understand organizational needs and recommend tailored solutions.

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Serve as a trusted adviser and subject matter expert in government customer experience, public engagement, digital communications, consultation, and digital services.

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Create and deliver compelling presentations, strategic proposals, and recommendations that address customer objectives and demonstrate measurable value.

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Support project delivery teams in managing scope, timelines, execution, quality assurance, and customer acceptance to ensure successful outcomes.

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Conduct regular customer check-ins and strategic program reviews, maintaining alignment with customer priorities and identifying opportunities for continuous improvement.

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Protect existing customer relationships and recurring revenue by proactively identifying risks, addressing concerns, and implementing strategies to prevent customer or program churn.

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Drive organic revenue growth by identifying upselling opportunities within existing programs and generating cross-selling opportunities for additional services and solutions.

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Collaborate with internal teams and leadership to identify customer needs, create demand for new services, and contribute to the development of innovative solutions.

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Act as the voice of the customer, communicating feedback, challenges, and emerging requirements to internal stakeholders to improve products, services, and processes.

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Support the development and professional growth of colleagues through mentoring, knowledge sharing, performance feedback, and internal training.

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Represent the organization at industry events, conferences, panels, and other engagements, contributing thought leadership on public sector transformation, customer experience, digital communications, and data-driven services.

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Ensure compliance with project operational standards and applicable information security and data privacy requirements.

Requirements:

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4–6 years of professional experience in consulting, customer success, enterprise account management, or a related customer-facing role.

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Demonstrated experience managing customer relationships and programs throughout their lifecycle, including discovery, project scoping, delivery, quality assurance, and business development.

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Familiarity with human-centered design principles and approaches to improving customer experiences and digital services.

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Ability to build trusted relationships with government stakeholders and understand their organizational priorities, operational challenges, and service objectives.

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Experience working with public sector organizations is highly desirable.

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Strong commercial acumen, with a proven ability to manage customer portfolios, identify growth opportunities, support revenue retention, and contribute to business development.

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Excellent communication, presentation, consultation, and relationship-building skills, with the ability to engage effectively with stakeholders at different organizational levels.

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Strong project and account management capabilities, including the ability to manage multiple customer relationships, competing priorities, and complex initiatives simultaneously.

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A proactive, self-motivated, and adaptable approach to problem-solving, with the ability to work independently and find creative solutions to challenges.

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Passion for public service, citizen engagement, digital transformation, and improving government communications and services.

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Collaborative mindset, openness to diverse perspectives, and commitment to continuous learning and professional development.

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Ability to handle sensitive customer information responsibly and comply with applicable security and data privacy standards.

Benefits:

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Competitive annual salary ranging from $67,000 to $72,300 USD.

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Fully remote-first working environment.

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Flexible Time Off (FTO) to support work-life balance.

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Company-wide paid wellbeing days.

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Work-from-home reimbursement to support your remote working environment.

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Multiple healthcare plan options, including a 100% employer-paid health plan.

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Employer contributions to Health Savings Accounts (HSA), where applicable.

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Fitness reimbursement program.

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Access to on-demand mental health resources, including Headspace.

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Paid parental leave for birthing and non-birthing parents.

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Traditional and Roth 401(k) retirement plans with a generous employer match.

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100% employer-paid life and accidental death and dismemberment (AD&D) insurance.

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Access to online learning platforms and professional development resources.

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Inclusive workplace culture supported by employee resource groups, wellness communities, and opportunities to connect with colleagues.

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Opportunities to contribute to meaningful digital transformation projects that improve public services and strengthen relationships between governments and their communities.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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