Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
HN
Branch Manager - Edgewater, CO
Huntington National Bank
Edgewater, CO
- $80,000 to $95,000 USD / year
…customers, our bank, and our communities for the better. As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the…
Added 2 mins ago
Adult Services Manager (OLTC, ADRC & APS)
OTERO COUNTY GOVERNM
La Junta, CO
…programs and monitor for fidelity to policies, rules, laws and program proposals --- includes ensuring compliance and issuing sanctions in somewhat complex political arena; includes…
Added 2 mins ago
AS
Desktop Support Specialist II
AMERICAN SYSTEMS
Montrose, CO
- $25 to $28 USD / hour
Added 2 mins ago
AS
Desktop Support Specialist II
AMERICAN SYSTEMS
Montrose, CO
- $25 to $28 USD / hour
Added 2 mins ago
Associate Technical Service Specialist (Cranial and Spinal Technologies)
Medtronic
Lafayette, CO
4 days per week onsite, 1 day per week remote
Added 2 mins ago
Sr. Engineering Program Director, Quality Strategy & Investigation Excellence
Medtronic
Lafayette, CO
PROGRAM MANAGEMENT CAREER STREAM: Program Managers and Directors focus on tactical, operational activities for a major program with broad or ongoing impact. Levels within the program…
Added 2 mins ago
Associate PACE Specialist - CST Medical Education
Medtronic
Lafayette, CO
The Associate PACE Specialist is part of the CST Medical Education team and supports the program management of education programs funded through donations to third-party organizations,…
Added 2 mins ago
Clinical Nurse II - VCVH ED (0.8 FTE, 11p-7a)
Northbay
Vacaville, CA
…nursing, ADN required. Must be completed with a BSN or MSN program within 36 months of hire into Collegiate Clinical Nurse…
Added 2 mins ago
Clinical Nurse II - NBMC ICU (Per Diem, Night)
Northbay
Fairfield, CA
…nursing, ADN required. Must be completed with a BSN or MSN program within 36 months of hire into Collegiate Clinical Nurse…
Added 2 mins ago
U
Nurse Manager Progressive Care Unit
UCHealth
Longmont, CO
- $47.57 to $76.11 USD / hour
This position is an onsite role and does not offer a hybrid or remote option
Added 2 mins ago
Field Sales Manager
Arrow Electronics
Greenwood Village, CO
Drive supplier-program execution and partner growth by partnering with supplier management teams to help define performance KPIs, then translating those KPIs in
Added 3 mins ago
Sales Representative - Off-Premise (Mile High Wine Team)
Breakthru Beverage Group
Englewood, CO · Lakewood, CO
Supports account openings by developing opening orders for new accounts in collaboration with Field Sales Manager.
Added 3 mins ago
U
Manager Population Health Economics Trinsic
UCHealth
Aurora, CO
- $52.33 to $83.73 USD / hour
This is a hybrid position - approximately 50% remote and 50% onsite as work dictates.
Added 3 mins ago
Director, Fraud Strategy - Payments
USAA
Colorado Springs, CO
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
Added 3 mins ago
Sales Representative - On-Premise (Colorado Springs)
Breakthru Beverage Group
Colorado Springs, CO
Supports account openings by developing opening orders for new accounts in collaboration with Field Sales Manager.
Added 3 mins ago
HN
Financial Recovery Rep III (Commercial Middle Market)
Huntington National Bank
Denver, CO
- $93,000 to $189,000 USD / year
Accountable for risk management, compliance, and audit performance for area(s) of responsibility whether a supervisor, manager, or individual contributor.
Added 3 mins ago
HN
Regional Credit Admin Manager - Huntington Technology Finance (HTF)
Huntington National Bank
Denver, CO
- $125,000 to $255,000 USD / year
Summary:The Regional Credit Admin Manager oversees a staff of portfolio managers in the credit approval, administration, and review activities for a business line or geographic region.
Added 3 mins ago
HN
Financial Recovery Representative II (Default Services)
Huntington National Bank
Denver, CO
- $57,000 to $113,000 USD / year
Accountable for risk management, compliance and audit performance for area(s) of responsibility whether a supervisor, manager or individual contributor.
Added 3 mins ago
WC
Manager, Card Operations
Westerra Credit Union
Denver, CO
- $85,871 to $109,485 USD / year
What is the role? The Card Operations Manager is responsible for the overall leadership and operational performance of Westerra's debit and credit card programs. This position provides…
Added 3 mins ago
BH
Sales Manager - Account Management (Drag Reducing Additives - Remote)
Baker Hughes Energy
Denver, CO
- $117,060 to $217,350 USD / year
Sales Manager - Account Management (Drag Reducing Additives - Remote) Are you passionate about building strategic customer partnerships while driving business growth and customer success?…
Added 3 mins ago
EG
Product Manager
Eliassen Group
Denver, CO
- $70 USD / hour
Our client seeks a Product Manager to lead product planning and execution across the lifecycle for Oracle Retail Demand Forecasting (RDF) and Oracle Retail Merchandising System (RMS). The…
Added 6 mins ago
Manager, Import Compliance
Family Dollar
Chesapeake, VA
Manages company-wide U.S. Import Compliance Program including development, deployment, training and compliance monitoring. Oversee the day-to-day compliance operations including developing…
Added 12 mins ago
RE
Credit Manager
Ring's End, Inc.
South Salem, NY
- $21 to $27.75 USD / hour
Ring's End, Inc. of Lewisboro, NY is hiring a full-time Credit Manager to lead credit operations and support healthy receivables across our multi-location retail organization.
Added 17 mins ago
Field Sales Manager
Arrow Electronics
Charleston, WV
Drive supplier-program execution and partner growth by partnering with supplier management teams to help define performance KPIs, then translating those KPIs in
Added 17 mins ago
EG
Product Manager
Eliassen Group
Charleston, WV
- $70 USD / hour
Our client seeks a Product Manager to lead product planning and execution across the lifecycle for Oracle Retail Demand Forecasting (RDF) and Oracle Retail Merchandising System (RMS). The…

Jobgether

Digital Program Manager

Remote, United States

$120,000 to $140,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $120,000 to $140,000 USD / year
Posting language: English
Posted: Oct 30, 2026

Original job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Digital Program Manager based in the United States.

As a Digital Program Manager, you will lead the development and execution of scalable digital customer experiences, helping organizations improve engagement, adoption, retention, and long-term customer value. You will own automated customer journeys across the entire lifecycle, from onboarding and product adoption to renewals and expansion readiness. Working closely with Customer Success, Marketing, Revenue Operations, Product, Support, and Sales teams, you will identify customer journey challenges and transform them into effective digital solutions. You will leverage automation, data analytics, and emerging AI technologies to streamline processes and deliver personalized customer interactions at scale. This role combines strategic thinking, hands-on program execution, and innovation, with significant influence across the broader Customer Success organization. It is an exciting opportunity to shape the future of digital customer success within a fast-growing cloud technology environment.

Accountabilities:

Digital Customer Journey Management: Own and continuously improve the end-to-end digital customer experience, covering onboarding, adoption, value realization, renewals, and expansion readiness. Design, launch, monitor, and optimize automated customer journeys and lifecycle programs.
Automated Journey Development: Build automated workflows, customer engagement plays, triggers, and handoffs that ensure the right Customer Account Manager (CAM) or Technical Account Manager (TAM) becomes involved at the appropriate moment, based on customer health, renewal risks, expansion opportunities, escalations, and other engagement signals.
Customer Experience Optimization: Implement existing and future customer journey strategies while identifying friction points through customer feedback, operational data, and internal stakeholder insights. Develop solutions that deliver consistent customer experiences across all Customer Success teams.
Internal Consulting & Discovery: Partner with Customer Success teams to understand operational challenges through ticket analysis, stakeholder interviews, and data reviews. Identify repetitive manual activities, inconsistent processes, and opportunities to improve efficiency and customer satisfaction.
Automation & Process Improvement: Translate identified challenges into practical solutions using automation, intelligent triggers, and AI-powered workflows. Develop reusable programs and tools that enable Customer Success teams to improve service delivery and recover valuable operational capacity.
Agentic AI Implementation: Lead the evolution from traditional automated workflows toward adaptive, AI-driven customer journeys, including personalized onboarding experiences and automated Executive Business Review (EBR) and Technical Value Review (TVR) summaries.
AI Enablement & Governance: Equip CAMs and TAMs with AI-generated insights and actionable recommendations. Evaluate relevant technologies, manage pilot programs, and establish appropriate guidelines to ensure AI-generated communications remain accurate, consistent with brand standards, and appropriately escalated to human team members when needed.
Cross-Functional Program Management: Manage initiatives from discovery through implementation and continuous improvement, including defining project scope, developing timelines, prioritizing deliverables, managing dependencies, and maintaining visibility into roadmaps and progress.
Stakeholder Collaboration: Work closely with Marketing on customer lifecycle communications, Revenue Operations on segmentation and performance metrics, Product on telemetry and in-app messaging, Support on customer ticket signals, and Sales on expansion opportunities.
Data-Driven Performance Management: Measure the effectiveness of digital customer programs by connecting individual initiatives to key business outcomes, including Net Revenue Retention (NRR), product adoption, and customer risk reduction. Conduct experiments, analyze results, and communicate performance insights across the organization.
Continuous Improvement & Innovation: Identify emerging opportunities to enhance customer engagement through new technologies, scalable processes, and AI-driven solutions. Share best practices and promote continuous improvement throughout the Customer Success organization.

Requirements:

At least 5 years of professional experience in digital customer success, lifecycle marketing, customer adoption, Customer Success Operations, or program management within a scaled customer environment.
Demonstrated experience leading cross-functional programs from initial discovery and planning through implementation, launch, and optimization.
Proven ability to influence stakeholders and coordinate teams without direct managerial authority.
Strong consultative skills, including the ability to conduct discovery sessions, facilitate collaborative workshops, gather stakeholder feedback, and translate findings into actionable priorities.
Hands-on experience with Customer Success platforms, marketing automation tools, or CRM systems, including the ability to design, configure, and manage automated customer journeys.
Practical experience with AI agents and Large Language Model (LLM)-based workflows, or a strong interest in developing expertise in these technologies.
Sound judgment in determining where AI-powered automation can improve customer experiences and where human intervention remains essential.
Strong analytical capabilities and data fluency, including experience using product telemetry, customer health scores, segmentation, and attribution data to guide decisions and measure program effectiveness.
Excellent project management skills, with the ability to prioritize competing initiatives, manage risks and dependencies, and maintain clear visibility into project progress.
Strong written and verbal communication skills, with the ability to adapt messaging to different audiences, from customer-facing teams to senior executives.
A proactive builder mentality, with the ability to work independently, navigate ambiguity, and develop structured solutions in a fast-paced environment.
Preferred Qualifications:
Experience in B2B SaaS, cloud technology, or the Microsoft and Managed Service Provider (MSP) ecosystem.
Previous experience working in Partner Success or Customer Support Operations.
Hands-on experience with no-code or low-code AI agent development platforms.
Familiarity with prompt engineering and designing LLM-powered workflows.
Experience developing scalable customer engagement strategies and lifecycle automation programs.

Benefits:

Competitive Compensation: Annual base salary ranging from $120,000 to $140,000, complemented by an incentive plan.
Stock Options: Opportunity to participate in the company's equity program.
Health & Welfare Benefits: Access to comprehensive health and welfare insurance plans.
Life & Disability Coverage: Insurance plans designed to provide additional financial protection.
Retirement Benefits: Access to a company retirement savings plan.
Flexible Paid Time Off: Unlimited flexible PTO to support work-life balance and personal commitments.
Birthday Leave: Enjoy your birthday off as an additional employee perk.
Remote Work: Fully remote position based in the United States.
Collaborative Culture: Join an innovative, collaborative, and fast-moving team that values creativity, ownership, and continuous learning.
Professional Development: Opportunity to work with emerging AI technologies, automation platforms, and modern cloud solutions while contributing to the evolution of digital customer success.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Apply About employer

More about this job

Skills

Sales
Data analysis
Customer experience
Onboarding
Customer service
Process improvement
Program management
Prioritization
Performance management
Project management
Communication skills
Work independently

Report this job