Jobs in the United States

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Entry-Level Digital Solutions Business Analyst
AECOM
Remote, United States
- $65,000 to $85,000 USD / year
AECOM is seeking an Entry-Level Digital Solutions Business Analyst for Project Management Information Systems (PMIS) to support the Adaptive Program Management Technologies team. This early…
Added 1 min ago
Analyst, Financial Systems Management
Travelers Indemnity Co
Hartford, CT
As an Analyst of Financial Systems Management within the General Ledger Administration team, you will help ensure the accuracy and completeness of financial data within the financial ERP…
Added 3 mins ago
Cyber Analyst II – ISSO
BAE Systems
Westminster, CO
Job Description The Cyber Security Analyst serves as an Information System Security Officer (ISSO) for the Information Systems (IS) at BAE Systems. They understand and execute security…
Added 3 mins ago
Underwriting Analyst Intern
Strategic Risk Solutions
Concord, MA
…company manager, is growing and looking for an Underwriting Analyst Intern to join our US Advisors consulting team. This internship offers hands-on experience supporting a breadth of…
Added 3 mins ago
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Information Security Analyst
TEKsystems
Syracuse, NY
- $40 to $45 USD / hour
Were looking for a hands-on Information Security Analyst to join a Security Operations Center (SOC) environment and help protect enterprise systems, identities, endpoints, networks, and…
Added 3 mins ago
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Data Analyst
TEKsystems
New Albany, OH
- $40 to $45 USD / hour
DescriptionSeeking a Data Analyst to support material forecasting, procurement planning, and project execution efforts across approximately 1,600 transmission projects. This individual will…
Added 4 mins ago
CC
Full-Time Board Certified Behavior Analyst (BCBA)
CREST Collaborative
Andover, MA
- Full-time
In this role, you'll be a key member of our Lower Essex program, working with elementary and middle school students with varying needs. Our students are all on IEPs with primary social,…
Added 5 mins ago
SO
Senior Accountant/Fiscal Analyst
State of South Carolina
Cayce, SC
- $46,206 to $62,322 USD / year
…to our community. We are seeking an Senior Accountant/Fiscal Analyst, who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you…
Added 6 mins ago
Workday Technical Analyst
CORP - HM Corporate Division - The Methodist Hospital
United States
At Houston Methodist, the Workday Technical Analyst position is responsible for the design, configuration, integration, and ongoing support of the Workday platform to meet complex and…
Added 6 mins ago
Senior PLM Business Analyst II - Teamcenter Development
Rocket Lab Corporation
Long Beach, CA
Based on site at Rocket Lab’s global headquarters in Long Beach, CA, the Senior PLM Business Analyst will be responsible on a day-to-day basis for the smooth running of our PLM system…
Added 6 mins ago
Sr Financial Analyst
HMRI - Houston Methodist Research Institute - The Methodist Hospital Research Institute
United States
At Houston Methodist, the Senior (Sr.) Financial Analyst position is responsible for maintaining and performing complex data analysis related to the clinical or financial performance of the…
Added 6 mins ago
Material Analyst L1-2, Facilities Transportation Operations Queens Garage
CECONY
NY
Facilities and Field Services Transportation is seeking a candidate to fill the role of Material Analyst in our Queens region. The applicant will be responsible for maintaining the supply…
Added 6 mins ago
Senior Grants Administrator
Plymouth Housing Group
Seattle, WA
…the organization’s budgeting, financial analysis, and grants management, making sure our buildings, programs, and residents have the resources they need. You’ll report to the CFO, supervise…
Added 8 mins ago
Logistics Analyst
Southern Glazer’s Wine and Spirits, LLC
Miramar, FL
…a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and…
Added 8 mins ago
QI
Director, Product Management, Federal
Qualys, Inc.
United States
- $200,000 to $225,000 USD / year
Director, Product Management – Federal (Qualys Government Platform)
Added 11 mins ago
Treasury Analyst
Ranger Energy Services
Houston, TX
The Treasury Analyst supports liquidity, banking, debt compliance, cash forecasting, and the corporate credit card and fuel card programs for an oilfield services business. This role works…
Added 11 mins ago
Workforce Development Analyst II
SACRAMENTO EMPLOYMENT & TRAINING AGENCY
Sacramento, CA
Under general direction, the Workforce Development Analyst class gathers and analyzes data for the development of planning documents, proposal requests, contract development, and program…
Added 11 mins ago
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Senior Analyst Finance
NexCore Group
Denver, CO
- $125,000 to $150,000 USD / year
NexCore Group is searching for a candidate to fill the position of Senior Financial Analyst within our Corporate Finance team. The role will support the Senior Vice President, Corporate…
Added 12 mins ago
Lead Regional Logistics Analyst
Clarios, LLC
WI
We are seeking a highly motivated Lead Regional Logistics Analyst to drive performance across a regional logistics network. This role combines advanced supply chain analytics with people…
Added 12 mins ago
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Portfolio Analyst - Private Debt US | Hybrid
Allianz Insurance
New York, NY
- $110,000 to $140,000 USD / year
…environment. Do you want to be part of a leading active asset management company? Then join us…
Added 13 mins ago
Senior FP&A Analyst
Compass Minerals
Overland Park, KS
We are seeking a Senior FP&A Analyst to join our team. This role is a key member of the FP&A organization, responsible for supporting financial planning, forecasting, reporting, and…
Added 14 mins ago
Operations Analyst
Systems Technology Forum
Point Loma, San Diego/ NIWC PAC, CA
…unwavering commitment to our clients. As a premier provider of management, engineering, information technology, and logistics services, STF is committed to delivering high-quality systems…
Added 14 mins ago
Senior Project Controls Analyst
Ignite Digital
Remote, United States
Ignite Digital is seeking a Senior Project Controls Analyst to provide headquarters-level Earned Value Management (EVM), cost, schedule, and program controls support for a federal…
Added 15 mins ago
BTIG: Research, Equity Research Associate, Analyst (Chemicals)
U.S. Bank National Association
New York, NY
…This individual will be responsible for assisting a Senior Analyst in covering the Chemicals and Electronics/Semis materials sector, with the potential to broaden out into other related…
Added 16 mins ago
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OPS GOVERNMENT OPERATIONS CONS II - 37970060
State of Florida
TALLAHASSEE, FL
- $25 to $27 USD / hour
The business systems and process improvement analyst will create tools to gather, organize, and distribute data that is generated and used by the office and other program areas.

Jobgether

Customer Support / Technical Support Analyst

Remote, United States

$22 USD / hour

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Job details

Pay: $22 USD / hour
Education: High school diploma
Experience: 2–5 years of relevant professional experience in customer service, technical support, public relations, or a similar customer-facing role.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Customer Support / Technical Support Analyst based in the United States.

As a Customer Support / Technical Support Analyst, you will provide essential customer assistance for a federal health program, helping individuals navigate inquiries and resolve technical and administrative issues. You will handle inbound and outbound calls, emails, web chats, and back-office support activities, ensuring customers receive accurate and timely solutions. Your responsibilities will include investigating processing issues, monitoring data workflows, and resolving discrepancies affecting important program services. You will also maintain accurate case records while ensuring compliance with established service standards and processing guidelines. This fully remote opportunity is ideal for a customer-focused professional who combines strong communication skills with analytical thinking and attention to detail. The seasonal assignment runs from November 2026 through March 2027, with potential opportunities for extension or permanent employment.

Accountabilities:

Handle intermediate-level customer inquiries through inbound and outbound telephone calls, emails, web chats, and back-office support channels.
Take end-to-end ownership of customer requests, ensuring timely, accurate, reliable, and courteous assistance throughout the resolution process.
Monitor batch processing activities and provide outreach and support when processing issues, errors, or exceptions occur.
Investigate and follow up on edit code rejections, processing discrepancies, and other operational issues, coordinating appropriate resolutions.
Research customer service inquiries, analyze available information, and provide clear explanations and effective solutions within established timelines.
Verify and communicate the processing status of various records and transactions, including promissory notes, batch submissions, entrance and exit counseling, and borrower, grant recipient, and borrower-servicer information.
Analyze data integrity issues, identify underlying causes, and recommend sustainable solutions to recurring customer and processing problems.
Document every customer interaction by creating new cases or updating existing records to ensure accurate, complete, and traceable case histories.
Follow established Service Level Agreements (SLAs), processing requirements, program policies, and operational guidelines.
Identify opportunities to improve workflows, streamline support activities, and enhance overall service efficiency.
Adapt quickly to changing procedures, new processes, and evolving program requirements while maintaining consistent service quality.
Maintain a professional, customer-oriented approach when communicating with individuals who rely on accurate information and effective assistance.

Requirements:

High school diploma or GED required.
2–5 years of relevant professional experience in customer service, technical support, public relations, or a similar customer-facing role.
Must be a U.S. citizen.
Must be able to successfully pass a federal background investigation to obtain access to sensitive information.
Excellent customer service skills, with the ability to interact tactfully, patiently, and courteously with diverse customer populations.
Strong verbal communication skills and the ability to convey enthusiasm, professionalism, energy, and sincerity over the phone.
Excellent written communication skills, particularly when responding to customer inquiries and documenting case information.
Strong analytical and problem-solving abilities, with the capacity to investigate issues, interpret information, and identify appropriate solutions.
Exceptional attention to detail and accuracy when reviewing customer information, processing records, and maintaining case documentation.
Strong organizational and time-management skills, with the ability to manage multiple requests and competing priorities effectively.
Ability to establish rapport with customers, understand their concerns, and communicate complex information in a clear and accessible manner.
Ability to work independently in a fully remote environment while maintaining productivity, accountability, and service quality.
Flexibility and adaptability when working with evolving processes, procedures, and operational requirements.
Location restriction: This position is not available to residents of California or the New York City metropolitan area.

Benefits:

Competitive compensation of $22.00 per hour.
Full-time schedule of 40 hours per week.
Fully remote working arrangement, with no travel required.
Consistent day-shift schedule.
Seasonal assignment running from November 1, 2026, through March 18, 2027.
Potential opportunity for contract extension or conversion to a permanent position.
Opportunity to gain experience supporting an important federal health program.
Valuable professional experience in customer service, technical support, data processing, and federal program operations.
Opportunity to develop analytical, communication, and problem-solving skills in a structured support environment.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Customer service
Technical support
Regulatory compliance
Analytical skills
Attention to detail
Research
Counselling
Public relations
Communication skills
Problem solving
Analyse issues
Documentation
Time management
Work independently
Adaptability

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