Jobs in the United States

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Senior Network Contracting Analyst
CareMore Health Management Services, LLC
NV · AZ
The Senior Network Contracting Analyst leads complex physician and specialist contracting initiatives that support CareMore Health's mission of delivering high-quality, coordinated, and…
Added just now
Senior Network Contracting Analyst
CareMore Health Management Services, LLC
CA
The Senior Network Contracting Analyst leads complex physician and specialist contracting initiatives that support CareMore Health's mission of delivering high-quality, coordinated, and…
Added just now
Sr. Analyst, Parts Technical (Temp)
MOBIS Parts America
Fountain Valley, CA
We are searching for an experienced Sr. Analyst, Parts Technical (Temp) at our Headquarters facility.
Added 1 min ago
SO
QSI ASSESSOR - 67073523
State of Florida
WEST PALM BEACH, FL
- $45,760 to $56,457.12 USD / year
POSITION: SENIOR HUMAN SERVICES PROGRAM ANALYST - Career Service
Added 1 min ago
SO
SYSTEMS PROJECT ANALYST (WT: RESOURCE MGR/SVCNOW SPM ADMIN) - 76004480 1
State of Florida
TALLAHASSEE, FL
- $60,000 USD / year
Working Title: SYSTEMS PROJECT ANALYST (WT: RESOURCE MGR/SVCNOW SPM ADMIN) - 76004480 1
Added 1 min ago
Service Delivery Center, Quality Assurance, Testing - Analyst
EY
Jacksonville, FL · San Antonio, TX · Alpharetta, GA
Added 2 mins ago
Marketing Functional Consultant
Capgemini
New York, NY, NY
3+ to 7+ years of experience as a Business Analyst, CRM Consultant, or Marketing Technology Consultant.
Added 2 mins ago
Travel Board Certified Behavior Analyst in Newark, OH
Soliant Health
Newark, OH
Step into a fulfilling travel opportunity as a Board Certified Behavior Analyst (BCBA), designed for professionals eager for both career growth and adventure. Embrace the flexibility of a…
Added 2 mins ago
Senior Financial Analyst - Financial Planning & Analysis
First Quality Enterprises, LLC
United States
We are seeking a Senior Financial Analyst – Financial Planning & Analysis for our First Quality Enterprises office located in Great Neck, NY. As a member of the Enterprise Central Finance…
Added 2 mins ago
M
Senior Lead Business Analyst
Majesco
Remote, United States
- $95,000 to $125,000 USD / year
At Majesco, we're looking for a Senior Lead Business Analyst who knows Property and Casualty (P&C) insurance and enjoys turning complex business needs into configured, working solutions.
Added 3 mins ago
Travel Board Certified Behavior Analyst (BCBA) | Prince Frederick, Maryland
Soliant Health
Prince Frederick, MD
Compensation for this position ranges from $56.00 to $76.00. Eligible candidates may also receive healthcare benefits, housing, and meals/incidentals. Full details of our healthcare…
Added 3 mins ago
Board Certified Behavior Analyst (BCBA) | Prince Frederick, Maryland
Soliant Health
Prince Frederick, MD
Active BCBA (Board Certified Behavior Analyst) certification required
Added 3 mins ago
Board Certified Behavior Analyst (BCBA) | Mechanicsville, Maryland
Soliant Health
Mechanicsville, MD
Board Certified Behavior Analyst (BCBA) credentials required
Added 3 mins ago
Board Certified Behavior Analyst (BCBA) | Lusby, Maryland
Soliant Health
Lusby, MD
Board Certified Behavior Analyst (BCBA) credential required
Added 3 mins ago
Board Certified Behavior Analyst (BCBA) | Huntingtown, Maryland
Soliant Health
Huntingtown, MD
Board Certified Behavior Analyst (BCBA) credential required
Added 3 mins ago
Board Certified Behavior Analyst in Brandywine, MD
Soliant Health
Brandywine, MD
If you are a Board Certified Behavior Analyst (BCBA) seeking a rewarding opportunity in an educational setting, this contract position is for you! Beginning August 3rd and continuing…
Added 3 mins ago
Travel Board Certified Behavior Analyst - San Jose, CA
Soliant Health
San Jose, CA
Step into a rewarding travel role where your expertise as a Board Certified Behavior Analyst (BCBA) will have a significant impact in a TK-8 educational setting near vibrant San Jose, CA.…
Added 3 mins ago
Board Certified Behavior Analyst in San Jose, CA
Soliant Health
San Jose, CA
…looking for a dedicated full-time Board Certified Behavior Analyst (BCBA) to join the team as soon as possible, working through June 10th. This role offers the chance to make a meaningful…
Added 3 mins ago
Board Certified Behavior Analyst (BCBA) | Santa Clara, California
Soliant Health
Santa Clara, CA
…close-knit TK-8 school environment as a Board Certified Behavior Analyst (BCBA)! Step into a full-time contract role at a supportive one-site district serving 350 students, where your…
Added 3 mins ago
Board Certified Behavior Analyst (BCBA) | Fremont, California
Soliant Health
Fremont, CA
Step into a dynamic school setting where your expertise as a Board Certified Behavior Analyst (BCBA) can make a genuine impact. This full-time, contract opportunity lasts through June 10th…
Added 3 mins ago
Board Certified Behavior Analyst in Sunnyvale, CA
Soliant Health
Sunnyvale, CA
…in behavior analysis as a full-time Board Certified Behavior Analyst (BCBA). Work with a close-knit TK-8 community of 350 students in a single-site, supportive school district near…
Added 5 mins ago
Senior Technical Business Analyst - Information Technology
United Airlines
Chicago, IL
…position is also eligible for bonus and/or long-term incentive compensation…
Added 5 mins ago
SO
Natural Resources Analyst 2026-02646
State of Wyoming
Lander, WY · WY
- $5,603.87 to $6,226.13 USD / month
This is a Natural Resource Analyst position in the Solid Waste Permitting and Corrective Action Program in the Solid and Hazardous Waste Division. This position is responsible for…
Added 5 mins ago
SC
Supply Chain ERP Business Systems Analyst SR
Seattle Children's Hospital
Remote, United States
- $110,122 to $165,182 USD / year
The Supply Chain (ERP) Enterprise Resource Planning Systems Analyst is Washington State Hybrid Remote: 3 days a week in office, will need to flex from the Seattle Main Campus to the 818…
Added 7 mins ago
Weapons System Requirements Analyst - Navy Yard, Washington, D.C.
Serco
Washington, DC · Washington Navy Yard, DC
…wonderful opportunity for you! The Weapons System Requirements Analyst will be on a dynamic team, supporting Team Submarine In-service Program Office. Bring your expertise and collaborative…

Jobgether

Customer Support / Technical Support Analyst

Remote, United States

$22 USD / hour

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Job details

Pay: $22 USD / hour
Education: High school diploma
Experience: 2–5 years of relevant professional experience in customer service, technical support, public relations, or a similar customer-facing role.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Customer Support / Technical Support Analyst based in the United States.

As a Customer Support / Technical Support Analyst, you will provide essential customer assistance for a federal health program, helping individuals navigate inquiries and resolve technical and administrative issues. You will handle inbound and outbound calls, emails, web chats, and back-office support activities, ensuring customers receive accurate and timely solutions. Your responsibilities will include investigating processing issues, monitoring data workflows, and resolving discrepancies affecting important program services. You will also maintain accurate case records while ensuring compliance with established service standards and processing guidelines. This fully remote opportunity is ideal for a customer-focused professional who combines strong communication skills with analytical thinking and attention to detail. The seasonal assignment runs from November 2026 through March 2027, with potential opportunities for extension or permanent employment.

Accountabilities:

Handle intermediate-level customer inquiries through inbound and outbound telephone calls, emails, web chats, and back-office support channels.
Take end-to-end ownership of customer requests, ensuring timely, accurate, reliable, and courteous assistance throughout the resolution process.
Monitor batch processing activities and provide outreach and support when processing issues, errors, or exceptions occur.
Investigate and follow up on edit code rejections, processing discrepancies, and other operational issues, coordinating appropriate resolutions.
Research customer service inquiries, analyze available information, and provide clear explanations and effective solutions within established timelines.
Verify and communicate the processing status of various records and transactions, including promissory notes, batch submissions, entrance and exit counseling, and borrower, grant recipient, and borrower-servicer information.
Analyze data integrity issues, identify underlying causes, and recommend sustainable solutions to recurring customer and processing problems.
Document every customer interaction by creating new cases or updating existing records to ensure accurate, complete, and traceable case histories.
Follow established Service Level Agreements (SLAs), processing requirements, program policies, and operational guidelines.
Identify opportunities to improve workflows, streamline support activities, and enhance overall service efficiency.
Adapt quickly to changing procedures, new processes, and evolving program requirements while maintaining consistent service quality.
Maintain a professional, customer-oriented approach when communicating with individuals who rely on accurate information and effective assistance.

Requirements:

High school diploma or GED required.
2–5 years of relevant professional experience in customer service, technical support, public relations, or a similar customer-facing role.
Must be a U.S. citizen.
Must be able to successfully pass a federal background investigation to obtain access to sensitive information.
Excellent customer service skills, with the ability to interact tactfully, patiently, and courteously with diverse customer populations.
Strong verbal communication skills and the ability to convey enthusiasm, professionalism, energy, and sincerity over the phone.
Excellent written communication skills, particularly when responding to customer inquiries and documenting case information.
Strong analytical and problem-solving abilities, with the capacity to investigate issues, interpret information, and identify appropriate solutions.
Exceptional attention to detail and accuracy when reviewing customer information, processing records, and maintaining case documentation.
Strong organizational and time-management skills, with the ability to manage multiple requests and competing priorities effectively.
Ability to establish rapport with customers, understand their concerns, and communicate complex information in a clear and accessible manner.
Ability to work independently in a fully remote environment while maintaining productivity, accountability, and service quality.
Flexibility and adaptability when working with evolving processes, procedures, and operational requirements.
Location restriction: This position is not available to residents of California or the New York City metropolitan area.

Benefits:

Competitive compensation of $22.00 per hour.
Full-time schedule of 40 hours per week.
Fully remote working arrangement, with no travel required.
Consistent day-shift schedule.
Seasonal assignment running from November 1, 2026, through March 18, 2027.
Potential opportunity for contract extension or conversion to a permanent position.
Opportunity to gain experience supporting an important federal health program.
Valuable professional experience in customer service, technical support, data processing, and federal program operations.
Opportunity to develop analytical, communication, and problem-solving skills in a structured support environment.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Customer service
Technical support
Regulatory compliance
Analytical skills
Attention to detail
Research
Counselling
Public relations
Communication skills
Problem solving
Analyse issues
Documentation
Time management
Work independently
Adaptability

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