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EverHealth - Onboarding Billing Consultant (Remote, US)
Evercommerce
Remote, United States
- $50,000 to $70,000 USD / year
We are looking for an Onboarding Billing Consultant to lead new CollaborateMD customers through the full onboarding journey while helping them establish effective billing and revenue cycle…
Added 1 min ago
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Field Quality Lead I
Quanta Infrastructure Solutions Group, LLC
Halethorpe, MD
- $80,000 USD / year
…Services, Inc. company (NYSE: PWR) is looking for a Field Quality Lead I will be responsible for assisting in project-related quality management activities and for ensuring that QC…
Added 1 min ago
Executive Events & Communications Manager
Government Employees Health Association, Inc.
Lee's Summit, MO
…communications programs. This role combines communications planning, project management, content coordination, and event execution to deliver high-quality experiences that reinforce…
Added 2 mins ago
Director & Associate General Counsel, Operations, Museum, Technology
National Geographic Society
Washington, DC
Draft, negotiate, and manage supplier contracts such as consulting/project management contracts and outsourced services contracts.
Added 3 mins ago
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Operational Excellence Manager
Saint-Gobain
WILMINGTON, CA
- $92,000 to $142,000 USD / year
Own and maintain the Deployment Plan and Roadmap, integrating pillar activities with the plant’s strategic objectives and drive overall project execution.
Added 3 mins ago
Dir, Global Pricing NE/MOD
Remote, United States
Otis is building a more consistent and scalable approach to New Equipment and Modernization pricing. This role will lead the shift from fragmented, largely cost-based practices toward…
Added 3 mins ago
Senior IAM RBAC & ABAC Manager
Remote, United States
Otis is seeking a highly experienced Sr. IAM RBAC & ABAC Manager to join our global Identity and Access Management (IAM) organization and lead the design, implementation, and governance of…
Added 3 mins ago
Senior Mechanical Engineer
BLOOMFIELD, CT
Lead moderately sized and complex projects that span multiple disciplines from definition through implementation or release.
Added 4 mins ago
S
Maintenance Manager
Saint-Gobain
FREMONT, CA
- $102,000 to $158,000 USD / year
…desirable, as is familiarity with maintenance planning, inventory management, capital project tracking, and work order…
Added 4 mins ago
Associate Chassis Engineer
Ford Motor Company
Long Beach, CA
Vehicle discount program for employees and family members and management leases
Added 4 mins ago
THIS POSTING IS INTENDED FOR THOSE REGISTERED TO ATTEND THE SOCIETY OF HISPANIC PROFESSIONAL ENGINEERS CONFERENCE, Oct 28 - 31st in Indianapolis, IN
Medtronic
Menlo Park, CA
We are also recruiting for engineering functional managers, Project / Program Managers, and Distinguished Engineers (Director-level, individual contributor roles).
Added 4 mins ago
Principal Product Manager-Tech, PV Application Experience - Content Experience
Amazon
Culver City, CA
8+ years of technical product or program management experience
Added 4 mins ago
Program Manager III, Supply Chain, Devices and Services
Google
Mountain View, CA
5 years of experience in program or project management.
Added 4 mins ago
Program Manager III, Supply Chain Operations, Devices and Services
Google
Mountain View, CA
5 years of experience in program or project management.
Added 4 mins ago
Technical Program Manager III, Data Center Networking, Cloud Networking
Google
Sunnyvale, CA
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 4 mins ago
Technical Program Manager III, Network Demand Planning, Cloud Infrastructure
Google
Sunnyvale, CA
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 4 mins ago
Technical Program Manager III, Security, Google Cloud
Google
Sunnyvale, CA
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 4 mins ago
Program Manager III, Network Planning, Cloud Infrastructure
Google
Sunnyvale, CA
5 years of experience in program or project management.
Added 4 mins ago
Program Manager III, Logistics Planning and Order Management, Cloud Logistics
Google
Sunnyvale, CA
5 years of experience in program or project management.
Added 4 mins ago
Director, AI Program Management
Cytel
Sacramento, CA
Serve as the primary program management lead across business, scientific, technology, and operational teams.
Added 4 mins ago
SH
Director, Applications, Lab Systems
Sutter Health
Sacramento, CA
- $148,824 to $291,012.8 USD / year
Expert technical and business knowledge of software development lifecycle (SDLC), quality assurance, and project management.
Added 4 mins ago
Supplier Development Lead (Remote)
RTX Corporation
sacramento, CA
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 4 mins ago
ServiceNow Senior Consultant, Strategy, Growth, & Transformation
Deloitte
San Diego, CA · Los Angeles, CA
…ServiceNow configuration and automation across IT Operations Management, IT Asset Management, Integrated Risk Management, Security Operations, Third-Party Risk Management, and ServiceNow AI…
Added 4 mins ago
Program Manager III, Developer Relations Content, Google Labs
Google
Mountain View, CA · Los Angeles, CA
5 years of experience in program or project management.
Added 4 mins ago
J.P. Morgan Advisors - Business Manager - Los Angeles, CA
JPMorgan Chase
Los Angeles, CA
Demonstrate initiative in creating strategies for branch-level project execution and management initiatives

Jobgether

Customer Success Manager

Remote, United States

$80,000 to $110,000 USD / year

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Job details

Pay: $80,000 to $110,000 USD / year
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager based in the United States.

As a Customer Success Manager, you will help organizations maximize the value of advanced cybersecurity solutions throughout their customer journey. You will build trusted relationships, understand customer objectives, and ensure that services consistently deliver measurable business outcomes. Working with a diverse portfolio of customers, you will lead engagement strategies, monitor satisfaction, and proactively address risks that could affect retention or success. You will also conduct business reviews, demonstrate return on investment, and translate customer feedback into actionable improvements. In close collaboration with Product, Marketing, and Security Operations teams, you will contribute to a customer-focused environment where technology, human expertise, and continuous innovation come together to strengthen cyber defense.

Accountabilities

You will manage the post-sales customer relationship, ensuring customers achieve their desired outcomes and continue to realize value from the solutions they use.

• Customer Success and Value Delivery

• Build and maintain strong customer relationships by understanding business objectives, challenges, and expectations.

• Guide customers throughout their lifecycle to maximize adoption, satisfaction, and value realization.

• Identify opportunities to demonstrate customer success and communicate measurable outcomes.

• Customer Engagement and Performance Reviews

• Lead regular customer engagement activities, including Quarterly Business Reviews (QBRs).

• Present measurable results, return on investment (ROI), and progress toward customer objectives.

• Maintain proactive communication to identify challenges, gather feedback, and recommend improvements.

• Risk Management and Retention

• Monitor customer satisfaction, account health, and potential risks to customer success.

• Develop and implement strategies to address risks and support customer retention.

• Manage escalations effectively, coordinating with relevant internal teams to resolve customer concerns.

• Cross-Functional Collaboration

• Partner with Product, Marketing, and Security Operations teams to communicate customer feedback and improve service offerings.

• Contribute to internal process improvements and share best practices that strengthen the overall customer experience.

• Collaborate across departments to ensure customer needs are addressed efficiently.

• Special Projects and Continuous Improvement

• Participate in initiatives designed to improve team efficiency and service delivery.

• Contribute to organizational knowledge-sharing and the development of customer success practices.

Requirements

The ideal candidate is an experienced customer success or account management professional who combines strong relationship-building skills with a results-oriented approach. You should be comfortable managing multiple accounts, communicating with diverse stakeholders, and proactively addressing customer needs.

• At least five years of experience in customer success, account management, or a related role.

• Proven ability to manage multiple customer accounts while maintaining strong retention and delivering measurable outcomes.

• Excellent written, verbal, communication, and presentation skills.

• Experience using customer success and account management platforms such as Gainsight or Salesforce.

• Strong problem-solving, organizational, and project management skills.

• Proactive approach to identifying customer challenges, managing risks, and resolving escalations.

• Ability to collaborate effectively with cross-functional teams and coordinate solutions across departments.

• Strong customer-focused mindset, attention to detail, and ability to manage competing priorities.

Preferred Qualifications:

• Previous experience in cybersecurity, SaaS, or the broader technology industry.

• Familiarity with cybersecurity services and the challenges organizations face when managing their security operations.

Benefits

• Annual base salary: $80,000–$110,000 USD.

• Competitive compensation package.

• Bonus potential is mentioned in the general benefits overview; however, this specific role is not eligible for additional compensation.

• Comprehensive medical, dental, and vision coverage, with generous employer contributions.

• Additional ancillary benefits available through employee contributions.

• Unlimited paid time off (PTO).

• Paid parental and military leave.

• Employer-provided life insurance, with coverage of up to $100,000.

• Short-term and long-term disability insurance.

• Optional voluntary life insurance coverage.

• 401(k) retirement plan with company matching.

• Employee Assistance Program available 24/7.

• Monthly wellness initiatives.

• Optional pet benefits discount plan.

• Casual workplace environment with collaborative spaces and wellness facilities for employees working from the office.

Work Arrangement and Additional Information

• Remote position within the United States.

• The organization also maintains an office in Plano, Texas.

• Application deadline: November 20, 2026.

• Physical requirements include extended periods of sitting and computer use, occasional movement of equipment weighing up to 20 pounds, and regular communication with colleagues and customers.

• The role requires the ability to follow established procedures, make timely decisions, manage multiple complex tasks, meet deadlines, and remain effective in high-pressure situations.

• The employer is committed to equal employment opportunities and prohibits discrimination or harassment based on legally protected characteristics.

• Candidates should remain vigilant during recruitment: financial information and sensitive personal data will never be requested as part of the interview process.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Cybersecurity
Sales
Communication skills
Risk management
Customer service
Customer experience
Process improvement
Presentation skills
Salesforce
Problem solving
Project management
Attention to detail
Meet deadlines

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