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Added 1 min ago
Senior Design Quality Assurance - Electrophysiology
Boston Scientific
Arden Hills, MN
The Senior Design Quality Assurance Engineer will bring their leadership to sustaining projects for our innovative Electrophysiology cardiovascular products portfolio. Furthermore, they…
Added 2 mins ago
Software Engineer
Highmark Health
Remote, United States
This job is an integral member of an agile software engineer team responsible for building complex scalable software applications across all digital channels to serve our customers. The…
Added 6 mins ago
ServiceNow Engineer
ASM Research, An Accenture Federal Services Company
Helena, MT
The ServiceNow Engineer is responsible for comprehensive Operations and Maintenance (O&M) services for the USACE OCIO/G-6 Enterprise Service Strategy Tool, ensuring optimal platform…
Added 6 mins ago
C
Senior Full Stack Engineer – .NET & C#
Cognizant
Helena, MT
- $86,000 to $99,000 USD / year
As a Senior Full Stack Engineer – .NET & C#, you will make an impact by designing and developing scalable enterprise applications that support healthcare payer operations, including…
Added 6 mins ago
C
Senior .NET Full Stack Engineer with C#
Cognizant
Helena, MT
- $86,000 to $99,000 USD / year
As a Senior .NET Full Stack Engineer with C#, you will make an impact by designing and developing scalable enterprise applications that support healthcare payer operations, including…
Added 6 mins ago
Senior Network Engineer
Cognizant
Helena, MT
We are seeking an experienced Senior Network Engineer to design, implement, secure, operate, and optimize enterprise data-center, campus, branch, wireless, and hybrid-cloud networks. The…
Added 6 mins ago
C
GCP data Engineer
Cognizant
Helena, MT
- $100,000 to $120,000 USD / year
Cognizant is seeking an experienced Knowledge Graph Data Engineer to build and operate the connectivity, profiling, and graph/search foundation that powers enterprise ontology and knowledge…
Added 8 mins ago
Senior Design Quality Engineer
Divergent
Torrance, CA
This Design Quality Engineer role involves bridging design and production, creating and optimizing innovative product designs for manufacturability, collaborating with cross-functional…
Added 12 mins ago
Consulting/Principal Software Engineer
RELX Inc. Company
Dayton, OH
…portions of detailed specifications for the development of system components of moderate complexity. Complete complex bug fixes. Design and work with complex data models. Mentor lead…
Added 12 mins ago
J
Customer Solutions Architect
Jobgether
Remote, United States
- $150,000 to $185,000 USD / year
…and security teams, you will ensure accurate data collection, system visibility, and operational readiness. You will also collaborate with product and engineering teams to design new…
Added 12 mins ago
Principal Software Engineer, Cloud Infrastructure
NVIDIA USA
CA
We are seeking a Principal Software Engineer to drive the architecture and development of our bare-metal and cloud compute infrastructure. Our organization supports hundreds of megawatts of…
Added 12 mins ago
AI Factory Mechanical Engineer
NVIDIA USA
Remote, United States
…speeds. We want a highly motivated AI Factory Mechanical Design Engineer to take charge of next-generation liquid cooling and thermal systems for AI factories. Your responsibility will…
Added 15 mins ago
Product Manager, Integrations
Credo.AI
Remote, United States
…enterprises a clear view of the risk profile behind every AI system. By making that risk visible, we enable teams to move quickly and confidently scale across systems to adopt compliant AI,…
Added 17 mins ago
Staff Power Electronics Controls Engineer
Trystar Inc
Merrimack, NH
Job Title: Staff Power Electronics Controls Engineer
Added 19 mins ago
ME
Sr. Logistics Systems Engineer
Manpower Engineering
Hayward, CA
- $90 to $95 USD / hour
Our client is seeking a Sr. Logistics Systems Engineer to join their team. As a Sr. Logistics Systems Engineer, you will be part of the Supply Chain Digital Integration team supporting…
Added 23 mins ago
ZG
Sr. Staff Firmware / BIOS Developer
ZT Group Intl, Inc. dba ZT Systems
Georgetown, TX
- $116,500 to $165,000 USD / year
The Sr. Staff Firmware Engineer is responsible for developing platform BIOS, reference code and related documentation for ZT Cloud Servers. Work closely with design teams and be responsible…
Added 28 mins ago
Engineer or Principal Engineer Subsystems Electrical
Northrop Grumman
Whiteman Air Force Base, MO
Northrop Grumman Aeronautics Systems is seeking an Electrical Engineer or Principal Electrical Engineer to join our B2 Vehicle Engineering Subsystems and Modifications team. This position…
Added 28 mins ago
Senior Software Engineer, FE/Mobile
QXO
Herndon, VA
As a Senior Software Engineer, you will help design, build, and maintain the core services and user experiences that power our commerce platform. You’ll work closely with product, design,…
Added 29 mins ago
ENGINEERING TECHNICIAN
Air Combat Command
Moody AFB, GA
Summary The primary purpose of this position is to ensure optimal resource decisions are made and executed across civil engineer activities and ensure data and information from all shops…
Added 29 mins ago
Senior Backend Engineer
Acuity Inc.
Conyers, GA
Our PLM platform is the engineering system of record at Acuity Brands. It holds the part definitions, BOM structures, CAD data, and engineering changes behind everything we build. Our team…
Added 29 mins ago
Lead Cybersecurity Test Engineer
Acuity Inc.
Conyers, GA
The Cybersecurity Test Engineer is responsible for supporting product security testing, vulnerability management, compliance coordination, and security validation across software, firmware,…
Added 29 mins ago
Automation Engineer
CBRE
Macon, GA
…every day. We’re looking for a skilled and motivated Automation Engineer to join our growing team, supporting advanced automation systems for one of the world’s largest online…
Added 29 mins ago
Data Scientist Asc - Early Career
Lockheed Martin
Marietta, GA
A collaborative engineer with strong expertise in applied statistics, machine learning, and data visualization. You thrive in fast‑paced, global environments, possess excellent…
Added 29 mins ago
Systems Engineer, Reliability and Maintainability Engineering - Level 4
Lockheed Martin
Marietta, GA
We are seeking a Level 4 Maintainability Engineer to support the design, development, verification, and sustainment of complex aerospace systems. In this role, you will apply…
Added 29 mins ago
AR
Cloud Support Engineer I (GA-FX)
ASM Research, An Accenture Federal Services Company
Atlanta, GA
- $48.08 to $52.88 USD / hour
The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to…

Jobgether

Customer Solutions Architect

Remote, United States

$150,000 to $185,000 USD / year

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Job details

Pay: $150,000 to $185,000 USD / year
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Solutions Architect based in the United States.

As a Customer Solutions Architect, you will play a key role in ensuring the technical success of enterprise customers throughout their journey, from onboarding to renewal. You will serve as their primary technical contact, helping them deploy, configure, and optimize a cybersecurity recoverability platform across complex IT environments. Working closely with customer IT and security teams, you will ensure accurate data collection, system visibility, and operational readiness. You will also collaborate with product and engineering teams to design new integrations and address evolving customer needs. This position combines technical expertise, customer relationship management, and solution design in a fast-paced cybersecurity environment. It is a fully remote opportunity with occasional after-hours availability to support customers during active security incidents.

Accountabilities

You will be responsible for driving customer implementations, maintaining technical relationships, and ensuring the platform delivers measurable value throughout the customer lifecycle. Your main responsibilities will include:

• Serve as the primary technical point of contact for an assigned portfolio of enterprise customers, from contract signature through renewal.

• Lead technical onboarding activities, including kickoff meetings, implementation planning, connectivity setup, access configuration, and validation against agreed success criteria.

• Configure and validate data sources across identity, endpoint, infrastructure, network, and backup systems.

• Ensure data quality and accuracy within the platform's knowledge graph.

• Design solutions for customer requirements not yet supported by the platform, including new data collectors and integrations such as ServiceNow CMDB.

• Translate customer needs into clear technical requirements and collaborate with engineering teams to deliver appropriate solutions.

• Coordinate customer-side testing and validate new integrations and solutions before go-live.

• Conduct regular technical reviews to assess system coverage, data health, and outstanding issues, proactively identifying potential problems.

• Troubleshoot customer configuration issues, manage technical escalations, and provide engineering teams with detailed diagnoses of product defects.

• Support services and incident response teams by providing relevant platform data and IT environment context during assigned customer incidents.

• Share customer feedback, recurring technical requirements, and onboarding challenges with product and engineering teams.

• Perform additional responsibilities as required.

Requirements

The ideal candidate combines strong enterprise infrastructure knowledge with customer-facing technical experience, implementation expertise, and the ability to translate complex requirements into practical solutions. The following qualifications and skills are expected:

• Bachelor's degree in a technical discipline or equivalent practical experience.

• At least 5 years of experience in a customer-facing technical position, such as Technical Account Manager, Solutions Architect, Implementation Engineer, or Senior Systems or Security Engineer.

• Proven experience leading customer implementations or onboarding projects, including planning, timeline management, dependency coordination, and stakeholder alignment.

• Strong working knowledge of enterprise infrastructure, including Active Directory, Entra ID, Azure, AWS, virtualization, networking, and backup platforms.

• Understanding of APIs, data flows, and authentication models, including OAuth, service accounts, and least-privilege principles.

• Ability to design technical integrations and translate requirements into clear documentation for engineering teams.

• Scripting experience with Python or PowerShell for troubleshooting and configuration.

• Excellent analytical, organizational, and problem-solving skills.

• Strong written and verbal communication skills, with the ability to build trusted relationships and demonstrate leadership.

• Ability to collaborate effectively with stakeholders at all organizational levels.

• Preferred experience in security operations, incident response, or disaster recovery.

• Familiarity with asset inventory, Configuration Management Databases (CMDB), or Cyber Asset Attack Surface Management (CAASM) tools, particularly ServiceNow.

• Ability to demonstrate professionalism, accountability, and strong relationship-building skills in a customer-focused environment.

Benefits

• Annual salary ranging from $150,000 to $185,000.

• Full-time employment.

• Fully remote position within the United States.

• Opportunity to work on innovative cybersecurity and operational recoverability solutions.

• Exposure to complex enterprise IT environments and collaboration with experienced technical and engineering teams.

• Opportunity to influence product development through direct customer feedback and integration requirements.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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