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Added 2 mins ago
SO
NORTH FLORIDA REGIONAL MAINT MANAGER - 55001119
State of Florida
ORLANDO, FL
- $79,401.92 USD / year
Working Title: NORTH FLORIDA REGIONAL MAINT MANAGER - 55001119
Added 3 mins ago
Senior Manager, Commercial CRM
Ford
Detroit, MI · Detroit
The Senior Manager, Commercial CRM – Ford Pro is the CRM leader accountable for setting and championing the near- and long-term strategy, roadmap, and business case for Ford Pro's customer…
Added 5 mins ago
S
Retail Assistant Store Manager
Skechers
Las Vegas, NV
- $17.31 to $18.37 USD / hour
…innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of…
Added 5 mins ago
A
Senior Mechanical Engineer, Data Centers - Remote (U.S.)
AECOM
Remote, United States
- $170,000 to $200,000 USD / year
Added 5 mins ago
A
Senior Mechanical Engineer, Data Centers - Remote (U.S.)
AECOM
Remote, United States
- $170,000 to $200,000 USD / year
Added 5 mins ago
A
Senior Mechanical Engineer, Data Centers - Remote (U.S.)
AECOM
Remote, United States
- $170,000 to $200,000 USD / year
Added 5 mins ago
A
Senior Mechanical Engineer, Data Centers - Remote (U.S.)
AECOM
Remote, United States
- $170,000 to $200,000 USD / year
Added 11 mins ago
CO
Director, Parks, Recreation and Neighborhood Services (Unclassified)
City of San Jose
San Jose, CA
- $104.78 to $169.72 USD / hour
The City of San José is a full-service Charter City and operates under a hybrid Council-Manager form of government. The City Council is comprised of 10 Council Members elected by district…
Added 11 mins ago
Customer Logistics Manager - Dedicated Transportation (Sun-Thurs Overnight)
Ryder System
Helena, MT
The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management . Mainly…
Added 18 mins ago
J
Senior Product Manager, Operations & Commercialization
Jobgether
Remote, United States
- $165,000 to $195,000 USD / year
We are looking for a strategic and hands-on Senior Product Manager to shape the operational products behind a growing autonomous delivery robotics network. You will translate the needs of…
Added 18 mins ago
J
Customer Solutions Architect
Jobgether
Remote, United States
- $150,000 to $185,000 USD / year
Configure and validate data sources across identity, endpoint, infrastructure, network, and backup systems.
Added 21 mins ago
GS
Director, People & Culture, Care Delivery Assets
GRP SCAN Group
United States
- $180,000 to $210,000 USD / year
Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a…
Added 21 mins ago
General Sales Manager - AN Toyota Las Vegas
TWest Sales & Service, Inc.
United States
…customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer…
Added 31 mins ago
UO
Postdoctoral Research Associate: Climate and Power Systems Project
University of Virginia
Charlottesville, VA
- $70,700 USD / year
…(RL), and optimization, the Postdoc is expected to support the development of a robust multi-agent RL (MARL) framework to handle the research project’s multiple objectives of expansion,…
Added 32 mins ago
Retail Assistant store manager
Skechers USA Retail, LLC
Humble, TX
…innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of…
Added 34 mins ago
Digital Transformation Manager - EP NA SherpaX
Siemens
Peachtree Corners, GA
We are looking for a Digital Transformation Manager. This position will be based in Peachtree Corners, GA.
Added 34 mins ago
Sr. Manager, Insider Risk & Digital Forensics
Huntington National Bank
Atlanta, GA
The Senior Manager of Insider Risk and Digital Forensics is responsible for the strategic leadership, maturity, and day-to-day execution of the enterprise Insider Threat Program. This role…
Added 35 mins ago
HU
Part Time Medical Assistant
Hometown Urgent Care
Streetsboro, OH
- Part-time
…dynamic environment that encourages professional growth and development. Join us in making a positive impact on healthcare delivery as we strive for excellence in patient…
Added 35 mins ago
Medical Assistant
Hometown Urgent Care
Hilliard, OH
…dynamic environment that encourages professional growth and development. Join us in making a positive impact on healthcare delivery as we strive for excellence in patient…
Added 35 mins ago
HU
Part Time Medical Assistant - Milford
Hometown Urgent Care
Milford, OH
- Part-time
…dynamic environment that encourages professional growth and development. Join us in making a positive impact on healthcare delivery as we strive for excellence in patient…
Added 35 mins ago
HU
Part Time Medical Assistant Float - Clime Rd and Hilliard
Hometown Urgent Care
Columbus, OH
- Part-time
…dynamic environment that encourages professional growth and development. Join us in making a positive impact on healthcare delivery as we strive for excellence in patient…
Added 35 mins ago
HU
Part Time Medical Assistant Float - Clime Rd and Hilliard
Hometown Urgent Care
Hilliard, OH
- Part-time
…dynamic environment that encourages professional growth and development. Join us in making a positive impact on healthcare delivery as we strive for excellence in patient…
Added 35 mins ago
HU
Part Time Medical Assistant
Hometown Urgent Care
Lorain, OH
- Part-time
…dynamic environment that encourages professional growth and development. Join us in making a positive impact on healthcare delivery as we strive for excellence in patient…
Added 35 mins ago
Medical Assistant Float - Morse Rd. and Easton
Hometown Urgent Care
Columbus, OH
…dynamic environment that encourages professional growth and development. Join us in making a positive impact on healthcare delivery as we strive for excellence in patient…
Added 35 mins ago
Medical Assistant - Clime Rd
Hometown Urgent Care
Columbus, OH
…dynamic environment that encourages professional growth and development. Join us in making a positive impact on healthcare delivery as we strive for excellence in patient…

Jobgether

Customer Solutions Architect

Remote, United States

$150,000 to $185,000 USD / year

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Job details

Pay: $150,000 to $185,000 USD / year
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Solutions Architect based in the United States.

As a Customer Solutions Architect, you will play a key role in ensuring the technical success of enterprise customers throughout their journey, from onboarding to renewal. You will serve as their primary technical contact, helping them deploy, configure, and optimize a cybersecurity recoverability platform across complex IT environments. Working closely with customer IT and security teams, you will ensure accurate data collection, system visibility, and operational readiness. You will also collaborate with product and engineering teams to design new integrations and address evolving customer needs. This position combines technical expertise, customer relationship management, and solution design in a fast-paced cybersecurity environment. It is a fully remote opportunity with occasional after-hours availability to support customers during active security incidents.

Accountabilities

You will be responsible for driving customer implementations, maintaining technical relationships, and ensuring the platform delivers measurable value throughout the customer lifecycle. Your main responsibilities will include:

• Serve as the primary technical point of contact for an assigned portfolio of enterprise customers, from contract signature through renewal.

• Lead technical onboarding activities, including kickoff meetings, implementation planning, connectivity setup, access configuration, and validation against agreed success criteria.

• Configure and validate data sources across identity, endpoint, infrastructure, network, and backup systems.

• Ensure data quality and accuracy within the platform's knowledge graph.

• Design solutions for customer requirements not yet supported by the platform, including new data collectors and integrations such as ServiceNow CMDB.

• Translate customer needs into clear technical requirements and collaborate with engineering teams to deliver appropriate solutions.

• Coordinate customer-side testing and validate new integrations and solutions before go-live.

• Conduct regular technical reviews to assess system coverage, data health, and outstanding issues, proactively identifying potential problems.

• Troubleshoot customer configuration issues, manage technical escalations, and provide engineering teams with detailed diagnoses of product defects.

• Support services and incident response teams by providing relevant platform data and IT environment context during assigned customer incidents.

• Share customer feedback, recurring technical requirements, and onboarding challenges with product and engineering teams.

• Perform additional responsibilities as required.

Requirements

The ideal candidate combines strong enterprise infrastructure knowledge with customer-facing technical experience, implementation expertise, and the ability to translate complex requirements into practical solutions. The following qualifications and skills are expected:

• Bachelor's degree in a technical discipline or equivalent practical experience.

• At least 5 years of experience in a customer-facing technical position, such as Technical Account Manager, Solutions Architect, Implementation Engineer, or Senior Systems or Security Engineer.

• Proven experience leading customer implementations or onboarding projects, including planning, timeline management, dependency coordination, and stakeholder alignment.

• Strong working knowledge of enterprise infrastructure, including Active Directory, Entra ID, Azure, AWS, virtualization, networking, and backup platforms.

• Understanding of APIs, data flows, and authentication models, including OAuth, service accounts, and least-privilege principles.

• Ability to design technical integrations and translate requirements into clear documentation for engineering teams.

• Scripting experience with Python or PowerShell for troubleshooting and configuration.

• Excellent analytical, organizational, and problem-solving skills.

• Strong written and verbal communication skills, with the ability to build trusted relationships and demonstrate leadership.

• Ability to collaborate effectively with stakeholders at all organizational levels.

• Preferred experience in security operations, incident response, or disaster recovery.

• Familiarity with asset inventory, Configuration Management Databases (CMDB), or Cyber Asset Attack Surface Management (CAASM) tools, particularly ServiceNow.

• Ability to demonstrate professionalism, accountability, and strong relationship-building skills in a customer-focused environment.

Benefits

• Annual salary ranging from $150,000 to $185,000.

• Full-time employment.

• Fully remote position within the United States.

• Opportunity to work on innovative cybersecurity and operational recoverability solutions.

• Exposure to complex enterprise IT environments and collaboration with experienced technical and engineering teams.

• Opportunity to influence product development through direct customer feedback and integration requirements.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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