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Added just now
Director, Technical Program Management (API Strategies)
Capital One
Cambridge, MA
…business strategy to join our team. As a Technical Program Manager, you’ll have the opportunity to be on the forefront of driving major technical transformations and scaling platform…
Added just now
Product Mgr II
RELX INC
Cambridge, MA
The Product Manager II will own one or more product features and lead project execution. He/she will own product development plans and represent their feature(s) within the cross-functional…
Added just now
Corporate Tax Manager - Methods, Credits & Incentives R&D
Grant Thornton
Boston, MA
As the Tax Manager in our Methods, Credits & Incentives (MCI), Research & Development Tax Credit practice you’ll navigate R&D tax credit complexity and provide insightful, practical tax…
Added just now
Senior Product Manager
Acxiom
Boston, MA
Partner with architecture and engineering to improve platform scalability, reliability, performance, observability, and cost efficiency.
Added just now
C
Program Manager/ Implementation Lead (Ketryx)
Cognizant
Boston, MA
- $83,000 to $94,500 USD / year
As a Ketryx Program Manager , you will make an impact by leading the implementation of Ketryx and associated quality and engineering platforms in a regulated environment. You will be a…
Added just now
Biopharma Business Development Manager
Danaher Corporation
Boston, MA · Cambridge, MA
The Biopharma Business Development Manager is responsible for driving strategic sales growth across biopharma customers by shaping account strategy around customer priorities in process…
Added just now
HT
Senior Account Manager Federal - Industrial & Strategic Accounts - North and South Carolina
Honeywell Technologies
Boston, MA
- $166,000 to $250,000 USD / year
As a Senior Account Manager – Federal, Industrial & Strategic Accounts at Honeywell, you will be responsible for driving sales growth across a portfolio of federal, industrial, utility, and…
Added just now
C
Program Manager / Implementation Lead (Ketryx)
Cognizant
Boston, MA
- $83,000 to $94,500 USD / year
As a Ketryx Program Manager , you will make an impact by leading the implementation of Ketryx and associated quality and engineering platforms in a regulated environment. You will be a…
Added just now
GA
Director, Architecture and Data
GE Aerospace
Boston, MA · Lynn, MA
- $152,000 to $202,000 USD / year
…coordinating with the Data Fabric Sr Principal Technical Product Manager and the Principal Architects for Enterprise, Data, Infrastructure, and…
Added 6 mins ago
SS
Sales Engineer, VP
State Street
Burlington, MA
- $110,000 to $188,750 USD / year
…portfolio management, trading, compliance capabilities, and manager / sponsor connectivity. The company's SaaS-based, leading edge technology platform has been well received, and the firm…
Added 10 mins ago
MS Federal Project Manager
Hewlett Packard Enterprise
Alpharetta, GA
We are seeking a Managed Services Federal Project Manager (PM) to drive projects, operations, and execution of a secure cloud environment in the federal space. This role is responsible for…
Added 18 mins ago
J
Senior Manager, Engineering
Jobgether
Remote, United States
- $197,650 to $318,450 USD / year
As Senior Manager, Engineering, you will lead a talented engineering team responsible for developing and scaling a critical security platform that protects sensitive credentials and secrets…
Added 18 mins ago
Partner Account Manager - Growth Markets
Jobgether
Remote, United States
…and next steps. Our partner is looking for a Partner Account Manager – Growth Markets based in the United…
Added 29 mins ago
GA
Director, Architecture and Data
GE Aerospace
Greenville, SC
- $152,000 to $202,000 USD / year
…coordinating with the Data Fabric Sr Principal Technical Product Manager and the Principal Architects for Enterprise, Data, Infrastructure, and…
Added 29 mins ago
Senior Product Manager
Acxiom
Columbia, SC
Partner with architecture and engineering to improve platform scalability, reliability, performance, observability, and cost efficiency.
Added 29 mins ago
C
Program Manager / Implementation Lead (Ketryx)
Cognizant
Columbia, SC
- $83,000 to $94,500 USD / year
As a Ketryx Program Manager , you will make an impact by leading the implementation of Ketryx and associated quality and engineering platforms in a regulated environment. You will be a…
Added 29 mins ago
C
Program Manager/ Implementation Lead (Ketryx)
Cognizant
Columbia, SC
- $83,000 to $94,500 USD / year
As a Ketryx Program Manager , you will make an impact by leading the implementation of Ketryx and associated quality and engineering platforms in a regulated environment. You will be a…
Added 29 mins ago
Product Mgr II
RELX INC
Columbia, SC
The Product Manager II will own one or more product features and lead project execution. He/she will own product development plans and represent their feature(s) within the cross-functional…
Added 29 mins ago
HT
Senior Account Manager Federal - Industrial & Strategic Accounts - North and South Carolina
Honeywell Technologies
Columbia, SC
- $166,000 to $250,000 USD / year
As a Senior Account Manager – Federal, Industrial & Strategic Accounts at Honeywell, you will be responsible for driving sales growth across a portfolio of federal, industrial, utility, and…
Added 41 mins ago
Platform Product Manager
Navitus Health Services
Helena, MT
Due to growth, we are adding a Platform Product Manager to our team!
Added 44 mins ago
CR
Sales Engineer, VP
Charles River Systems Inc MA
United States
- $110,000 to $188,750 USD / year
…portfolio management, trading, compliance capabilities, and manager / sponsor connectivity. The company's SaaS-based, leading edge technology platform has been well received, and the firm…
Added 47 mins ago
Senior Product Designer, Design Systems
Jobgether
Remote, United States
You will establish consistent design patterns that help engineering teams build efficiently while reducing unnecessary customization and design rework.
Added 47 mins ago
Senior Data Technical Product Manager - Quantitative Sports
Jobgether
Remote, United States
…Our partner is looking for a Senior Data Technical Product Manager - Quantitative Sports based in the United…
Added 47 mins ago
J
Customer Solutions Architect
Jobgether
Remote, United States
- $150,000 to $185,000 USD / year
…deploy, configure, and optimize a cybersecurity recoverability platform across complex IT environments. Working closely with customer IT and security teams, you will ensure accurate data…
Added 50 mins ago
Product Manager, Integrations
Credo.AI
Remote, United States
The Credo AI Governance Platform operates as the trust layer for global enterprises focused on transforming their organizations with AI. It is powered by a knowledge graph that is updated…

Jobgether

Customer Solutions Architect

Remote, United States

$150,000 to $185,000 USD / year

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Job details

Pay: $150,000 to $185,000 USD / year
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Solutions Architect based in the United States.

As a Customer Solutions Architect, you will play a key role in ensuring the technical success of enterprise customers throughout their journey, from onboarding to renewal. You will serve as their primary technical contact, helping them deploy, configure, and optimize a cybersecurity recoverability platform across complex IT environments. Working closely with customer IT and security teams, you will ensure accurate data collection, system visibility, and operational readiness. You will also collaborate with product and engineering teams to design new integrations and address evolving customer needs. This position combines technical expertise, customer relationship management, and solution design in a fast-paced cybersecurity environment. It is a fully remote opportunity with occasional after-hours availability to support customers during active security incidents.

Accountabilities

You will be responsible for driving customer implementations, maintaining technical relationships, and ensuring the platform delivers measurable value throughout the customer lifecycle. Your main responsibilities will include:

• Serve as the primary technical point of contact for an assigned portfolio of enterprise customers, from contract signature through renewal.

• Lead technical onboarding activities, including kickoff meetings, implementation planning, connectivity setup, access configuration, and validation against agreed success criteria.

• Configure and validate data sources across identity, endpoint, infrastructure, network, and backup systems.

• Ensure data quality and accuracy within the platform's knowledge graph.

• Design solutions for customer requirements not yet supported by the platform, including new data collectors and integrations such as ServiceNow CMDB.

• Translate customer needs into clear technical requirements and collaborate with engineering teams to deliver appropriate solutions.

• Coordinate customer-side testing and validate new integrations and solutions before go-live.

• Conduct regular technical reviews to assess system coverage, data health, and outstanding issues, proactively identifying potential problems.

• Troubleshoot customer configuration issues, manage technical escalations, and provide engineering teams with detailed diagnoses of product defects.

• Support services and incident response teams by providing relevant platform data and IT environment context during assigned customer incidents.

• Share customer feedback, recurring technical requirements, and onboarding challenges with product and engineering teams.

• Perform additional responsibilities as required.

Requirements

The ideal candidate combines strong enterprise infrastructure knowledge with customer-facing technical experience, implementation expertise, and the ability to translate complex requirements into practical solutions. The following qualifications and skills are expected:

• Bachelor's degree in a technical discipline or equivalent practical experience.

• At least 5 years of experience in a customer-facing technical position, such as Technical Account Manager, Solutions Architect, Implementation Engineer, or Senior Systems or Security Engineer.

• Proven experience leading customer implementations or onboarding projects, including planning, timeline management, dependency coordination, and stakeholder alignment.

• Strong working knowledge of enterprise infrastructure, including Active Directory, Entra ID, Azure, AWS, virtualization, networking, and backup platforms.

• Understanding of APIs, data flows, and authentication models, including OAuth, service accounts, and least-privilege principles.

• Ability to design technical integrations and translate requirements into clear documentation for engineering teams.

• Scripting experience with Python or PowerShell for troubleshooting and configuration.

• Excellent analytical, organizational, and problem-solving skills.

• Strong written and verbal communication skills, with the ability to build trusted relationships and demonstrate leadership.

• Ability to collaborate effectively with stakeholders at all organizational levels.

• Preferred experience in security operations, incident response, or disaster recovery.

• Familiarity with asset inventory, Configuration Management Databases (CMDB), or Cyber Asset Attack Surface Management (CAASM) tools, particularly ServiceNow.

• Ability to demonstrate professionalism, accountability, and strong relationship-building skills in a customer-focused environment.

Benefits

• Annual salary ranging from $150,000 to $185,000.

• Full-time employment.

• Fully remote position within the United States.

• Opportunity to work on innovative cybersecurity and operational recoverability solutions.

• Exposure to complex enterprise IT environments and collaboration with experienced technical and engineering teams.

• Opportunity to influence product development through direct customer feedback and integration requirements.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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