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Added just now
Software Engineer - Agentic Reliability Infrastructure (Technical Leadership)
Meta
Cheyenne, WY
…distributed systems, incident response, and applied AI. You will lead the development of an AI agent that can autonomously investigate production incidents, identify likely root causes,…
Added just now
Capital One Shopping Tech, Data Engineer 5 (Remote- Eligible)
Capital One
Cheyenne, WY
Utilize programming languages such as Python and Spark, along with open-source relational and NoSQL databases, and cloud-based data warehousing platforms including Databricks and Snowflake
Added just now
C
Senior Knowledge Graph & Ontology Architect
Cognizant
Cheyenne, WY
- $130,000 to $160,000 USD / year
Lead the development of business domain models and governed vocabularies across key entities, ensuring consistency, traceability, and alignment with business objectives.
Added just now
Lead Decision Support Analyst – Python Developer
Highmark Health
Cheyenne, WY
…design patterns and core programming languages - primarily Python, alongside R - the position turns application design concepts into functional, high-performance software. Additionally, the…
Added 3 mins ago
J
Senior Data Engineer, Ads Data (AI Native)
Jobgether
Remote, United States
- $129,000 to $192,000 USD / year
…lineage, SLAs, alerting, automated testing, and data contracts. Lead root-cause analysis and resolve issues affecting data availability and…
Added 5 mins ago
Software Engineer - Agentic Reliability Infrastructure (Technical Leadership)
Meta
Pierre, SD
…distributed systems, incident response, and applied AI. You will lead the development of an AI agent that can autonomously investigate production incidents, identify likely root causes,…
Added 5 mins ago
Capital One Shopping Tech, Data Engineer 5 (Remote- Eligible)
Capital One
Pierre, SD
Utilize programming languages such as Python and Spark, along with open-source relational and NoSQL databases, and cloud-based data warehousing platforms including Databricks and Snowflake
Added 5 mins ago
Lead Decision Support Analyst – Python Developer
Highmark Health
Pierre, SD
…design patterns and core programming languages - primarily Python, alongside R - the position turns application design concepts into functional, high-performance software. Additionally, the…
Added 5 mins ago
C
Senior Knowledge Graph & Ontology Architect
Cognizant
Pierre, SD
- $130,000 to $160,000 USD / year
Lead the development of business domain models and governed vocabularies across key entities, ensuring consistency, traceability, and alignment with business objectives.
Added 6 mins ago
Senior Business Systems Analyst x2
Hays
FL
Strong query skills in SQL and Python with experience profiling source data and validating transformations.
Added 6 mins ago
BI Data Analyst
Hays
Orlando, FL
SQL and Python: Helpful for understanding data transformations, reviewing generated code, and troubleshooting.
Added 7 mins ago
Software Engineer
HM Health Solutions Inc.
Remote, United States
Monitor work against production schedule and provide progress updates and report any issues or technical difficulties to lead developers on a regular basis.
Added 17 mins ago
Application Engineer, Enterprise Deployment - Finance
MathWorks
Natick, MA
…a strong foundation in software engineering using MATLAB or Python . Experience supporting quantitative analytics or working in financial services is a plus…
Added 18 mins ago
Principal, Software Engineer - Enterprise Automation Frameworks & Support
Humana
Boston, MA
Principal Automation Engineer, Enterprise Automation Frameworks & Support will lead the adoption of automation-first testing approaches, establish enterprise standards and frameworks, drive…
Added 18 mins ago
Capital One Shopping Tech, Data Engineer 5 (Remote- Eligible)
Capital One
Boston, MA
Utilize programming languages such as Python and Spark, along with open-source relational and NoSQL databases, and cloud-based data warehousing platforms including Databricks and Snowflake
Added 19 mins ago
Network Engineer
Google
Austin, TX
Lead development of Google’s Enterprise Network infrastructure through published engineering design documents and specifications. Lead the requirement analysis, engineering design, and…
Added 21 mins ago
Senior Computer Scientist
Mercer University
Warner Robins, GA
Demonstrates the ability to mentor and lead less experienced team members.
Added 41 mins ago
Section Engineer - BGE T&S EPC Project Eng
Baltimore Gas and Electric Company
BALTIMORE, MD
Performs assignments while acting independently, and may lead multi-discipline teams, may include providing direct oversight of contractors (15%)
Added 45 mins ago
Digital Enablement Specialist
Bayer
Saint Louis, MO
Added 46 mins ago
Software Engineer - Agentic Reliability Infrastructure (Technical Leadership)
Meta
Columbia, SC
…distributed systems, incident response, and applied AI. You will lead the development of an AI agent that can autonomously investigate production incidents, identify likely root causes,…
Added 48 mins ago
Senior Backend & Cloud Infrastructure Engineer
Sekai
United States
- Own the architecture, development, and evolution of core backend services. Write high-quality code in Python / Go, and lead design reviews and code reviews.
Added 55 mins ago
Software Engineer
Highmark Health
Remote, United States
Monitor work against production schedule and provide progress updates and report any issues or technical difficulties to lead developers on a regular basis.
Added 58 mins ago
Sr. Director, Advanced Data Scientist
First National Bank of Omaha
Billings, MT
Independently lead model-development projects from problem definition through production implementation.
Added 1 hour ago
Senior Cybersecurity Engineer – Network Security, Zero Trust & Automation
GD Information Technology, Inc.
Remote, United States
Lead firewall and security-platform changes, including impact analysis, testing, change control, rollback, validation, and documentation.
Added 1 hour ago
Senior Data Technical Product Manager - Quantitative Sports
Jobgether
Remote, United States
As a Senior Data Technical Product Manager, you will lead the transition of sports pricing capabilities from an external provider to an internally managed infrastructure. Working within a…

Jobgether

Customer Solutions Architect

Remote, United States

$150,000 to $185,000 USD / year

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Job details

Pay: $150,000 to $185,000 USD / year
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Solutions Architect based in the United States.

As a Customer Solutions Architect, you will play a key role in ensuring the technical success of enterprise customers throughout their journey, from onboarding to renewal. You will serve as their primary technical contact, helping them deploy, configure, and optimize a cybersecurity recoverability platform across complex IT environments. Working closely with customer IT and security teams, you will ensure accurate data collection, system visibility, and operational readiness. You will also collaborate with product and engineering teams to design new integrations and address evolving customer needs. This position combines technical expertise, customer relationship management, and solution design in a fast-paced cybersecurity environment. It is a fully remote opportunity with occasional after-hours availability to support customers during active security incidents.

Accountabilities

You will be responsible for driving customer implementations, maintaining technical relationships, and ensuring the platform delivers measurable value throughout the customer lifecycle. Your main responsibilities will include:

• Serve as the primary technical point of contact for an assigned portfolio of enterprise customers, from contract signature through renewal.

• Lead technical onboarding activities, including kickoff meetings, implementation planning, connectivity setup, access configuration, and validation against agreed success criteria.

• Configure and validate data sources across identity, endpoint, infrastructure, network, and backup systems.

• Ensure data quality and accuracy within the platform's knowledge graph.

• Design solutions for customer requirements not yet supported by the platform, including new data collectors and integrations such as ServiceNow CMDB.

• Translate customer needs into clear technical requirements and collaborate with engineering teams to deliver appropriate solutions.

• Coordinate customer-side testing and validate new integrations and solutions before go-live.

• Conduct regular technical reviews to assess system coverage, data health, and outstanding issues, proactively identifying potential problems.

• Troubleshoot customer configuration issues, manage technical escalations, and provide engineering teams with detailed diagnoses of product defects.

• Support services and incident response teams by providing relevant platform data and IT environment context during assigned customer incidents.

• Share customer feedback, recurring technical requirements, and onboarding challenges with product and engineering teams.

• Perform additional responsibilities as required.

Requirements

The ideal candidate combines strong enterprise infrastructure knowledge with customer-facing technical experience, implementation expertise, and the ability to translate complex requirements into practical solutions. The following qualifications and skills are expected:

• Bachelor's degree in a technical discipline or equivalent practical experience.

• At least 5 years of experience in a customer-facing technical position, such as Technical Account Manager, Solutions Architect, Implementation Engineer, or Senior Systems or Security Engineer.

• Proven experience leading customer implementations or onboarding projects, including planning, timeline management, dependency coordination, and stakeholder alignment.

• Strong working knowledge of enterprise infrastructure, including Active Directory, Entra ID, Azure, AWS, virtualization, networking, and backup platforms.

• Understanding of APIs, data flows, and authentication models, including OAuth, service accounts, and least-privilege principles.

• Ability to design technical integrations and translate requirements into clear documentation for engineering teams.

• Scripting experience with Python or PowerShell for troubleshooting and configuration.

• Excellent analytical, organizational, and problem-solving skills.

• Strong written and verbal communication skills, with the ability to build trusted relationships and demonstrate leadership.

• Ability to collaborate effectively with stakeholders at all organizational levels.

• Preferred experience in security operations, incident response, or disaster recovery.

• Familiarity with asset inventory, Configuration Management Databases (CMDB), or Cyber Asset Attack Surface Management (CAASM) tools, particularly ServiceNow.

• Ability to demonstrate professionalism, accountability, and strong relationship-building skills in a customer-focused environment.

Benefits

• Annual salary ranging from $150,000 to $185,000.

• Full-time employment.

• Fully remote position within the United States.

• Opportunity to work on innovative cybersecurity and operational recoverability solutions.

• Exposure to complex enterprise IT environments and collaboration with experienced technical and engineering teams.

• Opportunity to influence product development through direct customer feedback and integration requirements.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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