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Added 1 min ago
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Project Manager, Wireless Site Development/Site Acquisition
TEKsystems
Phoenix, AZ
- $55 to $75 USD / hour
Added 1 min ago
Senior Backend & Cloud Infrastructure Engineer
Sekai
United States
- Backend experience with AI / LLM applications, such as model integration, agent systems, or managing LLM cost and reliability.
Added 1 min ago
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Business Analyst/Power Platform
TEKsystems
Tacoma, WA
- $68 to $77 USD / hour
…administration or service-operations role. Experience with Dynamics 365 applications, especially Dynamics 365 Sales and Dynamics 365 Customer Insights - Journeys, is a desirable secondary…
Added 1 min ago
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Client Services Associate
TEKsystems
Tempe, AZ
- $21 to $23 USD / hour
Navigate multiple systems and applications simultaneously while speaking with advisors.
Added 2 mins ago
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ADULT EDUCATION TEACHER
State of Florida
LIVE OAK, FL
- $51,500.02 USD / year
For online application issues, call the People First Service Center at 1-877-562-7287. Applications will be accepted until 11:59 PM EST on the closing date.
Added 2 mins ago
SO
NORTH FLORIDA REGIONAL MAINT MANAGER - 55001119
State of Florida
ORLANDO, FL
- $79,401.92 USD / year
Added 2 mins ago
SO
CONTRACT MANAGER - 73006898
State of Florida
TALLAHASSEE, FL
- $51,368.52 to $56,775.72 USD / year
Experience using MS Office applications including Word, Excel, Outlook, Teams, and SharePoint, MyFloridaMarketPlace (MFMP).
Added 3 mins ago
COORDINATOR SPECIAL PROGRAMS HEALTH SERVICES I
State of Maryland
MD
Complete applications must be submitted by the closing date. Information submitted after this date will not be added.
Added 3 mins ago
Senior Product Manager, Mobile Apps – Vehicle Productivity and Electrification Experiences
Ford
United States
…productivity experiences within the Ford and Lincoln mobile applications, including the product roadmap and launch/roll-out…
Added 3 mins ago
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Civil Design Engineering
GPAC
Huntsville, AL
- $71,000 to $128,000 USD / year
Prepare design documents, engineering calculations, technical reports, and permit applications.
Added 4 mins ago
Senior Analyst, Manipulation
Financial Industry Regulatory Authority, Inc.
Rockville, MD · Jericho, NY · Denver, CO · Chicago, IL · Boston, MA · Boca Raton, FL · Plano, TX · Tysons, VA · Jersey City, NJ · Woodbridge, NJ · Washington, DC · Philadelphia, PA · NY · Los Angeles, CA
To be considered for this position, please submit an application. Applications are accepted on an ongoing basis.
Added 5 mins ago
Technology Director– Dayforce
Vestis
Roswell, GA
· 8-10+ years of experience in enterprise HR technology, HCM systems, IT applications and technology environments as part of a technology team is a must.
Added 6 mins ago
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Civil Design Engineering
GPAC
Clanton, AL
- $59,200 to $128,410 USD / year
Prepare design documents, engineering calculations, technical reports, and permit applications.
Added 6 mins ago
G
Civil Design Engineering
GPAC
Evergreen, AL
- $59,200 to $128,410 USD / year
Prepare design documents, engineering calculations, technical reports, and permit applications.
Added 7 mins ago
Software Engineer
Highmark Health
Remote, United States
This job is an integral member of an agile software engineer team responsible for building complex scalable software applications across all digital channels to serve our customers. The…
Added 7 mins ago
Associate Medical Director - Health Plan
Dallas County Hospital District d/b/a Parkland Health
United States
…acceptability of physician performance, conducts review of provider applications and qualifications, and participates in the review process of providers who fail to meet required standards,…
Added 9 mins ago
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Senior / Staff Product Engineer
True Talent Solutions Partners
San Francisco, CA
- $200,000 to $270,000 USD / year
- Build and maintain production-grade backend services, APIs, databases, and frontend applications.
Added 9 mins ago
Retail Store Manager (Bilingual Spanish)
Spectrum
Santa Ana, CA
Knowledge and ability to use computer and software applications
Added 9 mins ago
Outside Sales Representative
Spectrum
Independence, OH
Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters,…
Added 10 mins ago
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Solutions Relationships Manager - (FT Investment Solutions OCIO - Manage 3rd Party Evaluators) EG
Franklin Templeton
New York, NY
- $190,000 to $250,000 USD / year
When applying: Please be sure to attach your resume / CV. Applications without a resume file attachment will not be reviewed.
Added 10 mins ago
Grant Writer
Tower Health
West Reading, PA
Added 10 mins ago
Senior Associate Director of College Counseling
Brentwood School
Remote, United States
Oversee student progress through the fall process of finalizing college lists and applications across the team
Added 11 mins ago
Patrol Officer-Fairview Police
Town of Fairview
FAIRVIEW, MT
Added 11 mins ago
Treatment Court Coordinator
State of Montana
Missoula, MT
Added 11 mins ago
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Consultant Incubator (COIN) Analyst
Cognizant
Missoula, MT
- $70,000 to $80,000 USD / year
Applications will be accepted on an ongoing basis.

Jobgether

Customer Solutions Architect

Remote, United States

$150,000 to $185,000 USD / year

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Job details

Pay: $150,000 to $185,000 USD / year
Posting language: English
Posted: Nov 9, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Solutions Architect based in the United States.

As a Customer Solutions Architect, you will play a key role in ensuring the technical success of enterprise customers throughout their journey, from onboarding to renewal. You will serve as their primary technical contact, helping them deploy, configure, and optimize a cybersecurity recoverability platform across complex IT environments. Working closely with customer IT and security teams, you will ensure accurate data collection, system visibility, and operational readiness. You will also collaborate with product and engineering teams to design new integrations and address evolving customer needs. This position combines technical expertise, customer relationship management, and solution design in a fast-paced cybersecurity environment. It is a fully remote opportunity with occasional after-hours availability to support customers during active security incidents.

Accountabilities

You will be responsible for driving customer implementations, maintaining technical relationships, and ensuring the platform delivers measurable value throughout the customer lifecycle. Your main responsibilities will include:

• Serve as the primary technical point of contact for an assigned portfolio of enterprise customers, from contract signature through renewal.

• Lead technical onboarding activities, including kickoff meetings, implementation planning, connectivity setup, access configuration, and validation against agreed success criteria.

• Configure and validate data sources across identity, endpoint, infrastructure, network, and backup systems.

• Ensure data quality and accuracy within the platform's knowledge graph.

• Design solutions for customer requirements not yet supported by the platform, including new data collectors and integrations such as ServiceNow CMDB.

• Translate customer needs into clear technical requirements and collaborate with engineering teams to deliver appropriate solutions.

• Coordinate customer-side testing and validate new integrations and solutions before go-live.

• Conduct regular technical reviews to assess system coverage, data health, and outstanding issues, proactively identifying potential problems.

• Troubleshoot customer configuration issues, manage technical escalations, and provide engineering teams with detailed diagnoses of product defects.

• Support services and incident response teams by providing relevant platform data and IT environment context during assigned customer incidents.

• Share customer feedback, recurring technical requirements, and onboarding challenges with product and engineering teams.

• Perform additional responsibilities as required.

Requirements

The ideal candidate combines strong enterprise infrastructure knowledge with customer-facing technical experience, implementation expertise, and the ability to translate complex requirements into practical solutions. The following qualifications and skills are expected:

• Bachelor's degree in a technical discipline or equivalent practical experience.

• At least 5 years of experience in a customer-facing technical position, such as Technical Account Manager, Solutions Architect, Implementation Engineer, or Senior Systems or Security Engineer.

• Proven experience leading customer implementations or onboarding projects, including planning, timeline management, dependency coordination, and stakeholder alignment.

• Strong working knowledge of enterprise infrastructure, including Active Directory, Entra ID, Azure, AWS, virtualization, networking, and backup platforms.

• Understanding of APIs, data flows, and authentication models, including OAuth, service accounts, and least-privilege principles.

• Ability to design technical integrations and translate requirements into clear documentation for engineering teams.

• Scripting experience with Python or PowerShell for troubleshooting and configuration.

• Excellent analytical, organizational, and problem-solving skills.

• Strong written and verbal communication skills, with the ability to build trusted relationships and demonstrate leadership.

• Ability to collaborate effectively with stakeholders at all organizational levels.

• Preferred experience in security operations, incident response, or disaster recovery.

• Familiarity with asset inventory, Configuration Management Databases (CMDB), or Cyber Asset Attack Surface Management (CAASM) tools, particularly ServiceNow.

• Ability to demonstrate professionalism, accountability, and strong relationship-building skills in a customer-focused environment.

Benefits

• Annual salary ranging from $150,000 to $185,000.

• Full-time employment.

• Fully remote position within the United States.

• Opportunity to work on innovative cybersecurity and operational recoverability solutions.

• Exposure to complex enterprise IT environments and collaboration with experienced technical and engineering teams.

• Opportunity to influence product development through direct customer feedback and integration requirements.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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