Jobs in the United States

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Added 2 mins ago
Brand and Builder Experience Intern
DREXEL BUILDING SUPPLY INC
Campbellsport, WI
Field Execution & Food Truck Support: Operate and drive Drexel’s signature food truck across jobsite routes, managing end-to-end setup, service, cleanup, and maintenance to deliver on-site…
Added 2 mins ago
Value Stream Manager
GTI Fabrication
Wilmington, NC
Cross-Functional Execution: Partner with Engineering, Supply Chain, Planning, Quality, and Program Management to resolve constraints.
Added 3 mins ago
AU
Security Officer Flex Driver Variable Shift Patrol
Allied Universal
Fairless Hills, PA
- $20.88 USD / hour
…pick up through our Earn More, Claim-A-Shift self-scheduling program. Shifts, days, locations, and assignments will change regularly, making this an ideal opportunity for individuals who…
Added 3 mins ago
Project Designer
Parsons Technical Services, Inc.
VA
Collaborating with cross-functional teams (engineering, program management, field support) to ensure equipment meets performance, size, weight, and power requirements
Added 5 mins ago
Assessment Counselor II
Root Center For Advanced Recovery
Torrington, CT
…the courage and ability to change by providing guidance and support throughout every step of recovery. We are caring, knowledgeable professionals who believe in honoring the potential of…
Added 5 mins ago
Director of Clinical Services
Root Center For Advanced Recovery
Manchester, CT
…the courage and ability to change by providing guidance and support throughout every step of recovery. We are caring, knowledgeable professionals who believe in honoring the potential of…
Added 5 mins ago
Senior Assessment Counselor (Sign-On Bonus of $5,000)
Root Center For Advanced Recovery
Hartford, CT
…the courage and ability to change by providing guidance and support throughout every step of recovery. We are caring, knowledgeable professionals who believe in honoring the potential of…
Added 5 mins ago
Medical Assistant - Outpatient Float Pool - Foundation Medical Partners
Foundation Medical Partners Inc
Nashua, NH
Support patient care across in-person, phone, and telehealth settings under provider supervision, including patient assessment and care coordination.
Added 5 mins ago
AH
Registered Nurse – Psychiatric
AMN Healthcare
Beachwood, OH
- $1,776 to $1,867 USD / week
…compact eligibility, graduation from an accredited nursing program, and recent psychiatric nursing experience. Basic Life Support (BLS) certification is required. Experience with electronic…
Added 5 mins ago
AH
Registered Nurse – Psychiatric
AMN Healthcare
Beachwood, OH
- $1,776 to $1,867 USD / week
…compact eligibility, graduation from an accredited nursing program, and recent psychiatric nursing experience. Basic Life Support (BLS) certification is required. Experience with electronic…
Added 5 mins ago
Director of Operations
KabaFusion
Oklahoma City, OK
…pharmacy, nursing, business development, intake, and revenue management. Interacts daily with subordinate managers and Corporate Executive staff to assure productivity, profitability,…
Added 5 mins ago
Assistant Director Facilities Management, Custodial
Missouri State University
MO
The Assistant Director of Facilities Management, Custodial administers and directs the University’s custodial services program to ensure that all University facilities are clean, safe, and…
Added 7 mins ago
Sr Software Engineer I-Observability Platform
Staples Canada
Framingham, MA
…performance monitoring, digital experience monitoring, and telemetry management solutions. Using advanced technical knowledge and independent judgment, you will solve complex operational…
Added 7 mins ago
Manufacturing Operator I- 3rd Shift
Web Industries Inc
Fort Wayne, IN
Train Manufacturing Associates using the passport program
Added 7 mins ago
Registered Nurse RN
Welcome! (All Jobs)
Fort Wayne, IN
Health & Wellness: Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to…
Added 7 mins ago
Terminal Crew Lead
Mosaic Fertilizer LLC
Riverview, FL
…training and qualifications. The position is a liaison between management, shift operations and maintenance. Responsible for conducting audits and inspections. Reviews and authorizes safety…
Added 7 mins ago
Microsoft .net Developer
Washington, DC
…enterprise application development, modernization, and operations support for a federal law-enforcement customer. This opportunity supports mission-critical information systems through…
Added 7 mins ago
DevOps Engineer – Microsoft Azure / Windows
Washington, DC
…enterprise application development, modernization, and operations support for a federal law-enforcement customer. This opportunity supports mission-critical information systems through…
Added 7 mins ago
Microsoft Power Apps / Power Platform Developer
Washington, DC
…enterprise application development, modernization, and operations support for a federal law-enforcement customer. This opportunity supports mission-critical information systems through…
Added 7 mins ago
Senior Azure Application Developer – Cloud-Native
Washington, DC
…enterprise application development, modernization, and operations support for a federal law-enforcement customer. This opportunity supports mission-critical information systems through…
Added 8 mins ago
FT
Director, Marketing Business Strategy
Franklin Templeton
New York, NY
- $200,000 to $225,000 USD / year
…of total rewards - monetary and non-monetary - designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for…
Added 8 mins ago
FT
Head of Growth Marketing & Media Performance
Franklin Templeton
Boston, MA
- $175,000 to $193,000 USD / year
Support the development and optimization of the marketing technology stack, including tracking, attribution, CRM, automation, audience management, experimentation, and reporting tools.
Added 8 mins ago
5
People & Engagement Lead
50Floor
Roswell, GA
- $20 to $25 USD / hour
…and a strong sense of urgency, along with a willingness to support the broader Human Resources team as business needs…
Added 8 mins ago
TT
Demand & Supply Administrator
TMS Toyota Motor Sales, USA, Inc. Company
Irvine, CA
- $56,400 to $91,700 USD / year
Reporting to the Demand and Supply Manager, the person in this role will support the department’s objective to maintain an efficient, well-controlled pool fleet program that meets internal…
Added 9 mins ago
PHARMACY/CERTIFIED TECH
The Kroger Co.
Dallas, TX
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.

Jobgether

Customer Service Representative I

Remote, United States

$17.75 USD / hour

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Job details

Pay: $17.75 USD / hour
Experience: Between 0 and 2 years of call center experience and 0 to 2 years of experience in customer service, public relations, or a related support environment.
Posting language: English

Original job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Customer Service Representative I based in the United States.

As a Customer Service Representative I, you will play an important role in supporting a federal civilian program by delivering reliable, professional, and customer-focused assistance. You will serve as a primary point of contact for individuals seeking information and support through inbound and outbound calls, emails, and web chat. Your responsibilities will include addressing customer inquiries, resolving routine issues, maintaining accurate account records, and ensuring that every interaction meets established service standards. Working in a structured, fast-paced contact center environment, you will help ensure customers receive timely and effective assistance. This is an excellent opportunity for an entry-level professional looking to develop customer service skills while contributing to an essential public service program. You will join a fully remote team where communication, accuracy, and customer satisfaction are key priorities.

Accountabilities:

Handle inbound and outbound customer calls, emails, and web chat inquiries, providing courteous, professional, and efficient support.
Deliver routine customer contact center services while maintaining high standards of customer satisfaction and service quality.
Listen carefully to customer concerns, identify their needs, and take appropriate actions to resolve questions and service-related issues.
Provide accurate information about program products, services, and procedures, escalating or routing inquiries to the appropriate staff when necessary.
Maintain customer accounts and ensure all interactions are properly documented, including inquiries, complaints, comments, and resolutions.
Create new cases and update existing records to ensure every phone, email, and web chat interaction is accurately logged.
Follow established service procedures and meet applicable Service Level Agreements (SLAs), quality assurance standards, and performance targets.
Manage customer interactions efficiently during periods of high call volume while maintaining professionalism and attention to detail.
Ensure information is handled appropriately and follow applicable procedures when accessing or updating sensitive customer records.
Contribute to a positive customer experience by demonstrating patience, empathy, enthusiasm, and a commitment to service excellence.

Requirements:

High school diploma or GED equivalent.
Between 0 and 2 years of call center experience and 0 to 2 years of experience in customer service, public relations, or a related support environment.
Strong verbal and written communication skills, with the ability to interact clearly and professionally with members of the public.
Excellent active listening and interpersonal skills, with a tactful, courteous, and customer-oriented approach.
Ability to remain calm, focused, and productive during periods of high call volume and under pressure.
Strong attention to detail and accuracy, particularly when documenting customer interactions and maintaining account records.
Commitment to delivering high-quality service while following established procedures and performance standards.
Ability to communicate enthusiasm, energy, and sincerity over the phone.
Good organizational and time-management skills, with the ability to handle multiple inquiries and prioritize tasks effectively.
Basic computer proficiency and the ability to navigate customer service platforms, databases, and communication tools.
Dependability, professionalism, adaptability, and a willingness to learn new processes and program requirements.

Mandatory eligibility requirements:

Must be a United States citizen.
Must be able to successfully pass a federal background investigation to obtain access to sensitive information.
Candidates must reside in the United States.
Applications are not accepted from candidates residing in California, the New York City metropolitan area, or the Seattle, Washington metropolitan area.

Benefits:

Competitive hourly compensation of $17.75 USD.
Permanent, full-time employment opportunity.
Fully remote working arrangement, allowing you to work from home within the United States.
Structured working schedule: Monday to Friday, 9:30 AM to 6:00 PM Eastern Time.
Opportunity to gain valuable experience supporting a federal civilian program.
Professional development opportunities in customer service, contact center operations, and public sector support.
Opportunity to strengthen communication, problem-solving, and customer relationship management skills.
Collaborative and structured working environment focused on service quality and customer satisfaction.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Customer service
Communication skills
Quality assurance
Attention to detail
Customer experience
Public relations
Active listening
Interpersonal skills
Time management
Prioritization
Adaptability

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