Jobs in the United States

25+ jobs

Save this search

Added 3 mins ago
Executive Underwriter, Property
Allianz Insurance
Chicago, IL
Proficiency in standard office applications (PowerPoint, Excel, Word)
Added 3 mins ago
Health Care Technician II
Health & Human Services
Granville County, NC
…critical to our screening and salary determination process that applications contain comprehensive candidate…
Added 3 mins ago
Executive Assistant I
State Treasurer
Wake County, NC
Skill in using Microsoft Office 365 applications, including Outlook, Word, Excel, and PowerPoint.
Added 3 mins ago
Administrative Specialist II
Adult Correction
Wake County, NC
Use departmental web applications (ex. OPUS and CJLEADS) to gain offender, officer, and staff information in order to provide assistance to Director or other internal customers
Added 11 mins ago
EP
Executive Director - Facilities
El Paso County (CO)
Colorado Springs, CO
- $145,120 to $217,670 USD / year
Please be advised this position may close without advance notice, should we receive a sufficient number of qualified applications.
Added 16 mins ago
EHS Analyst
United States - Therapak LLC
Oakwood, GA
Proficiency with Microsoft Office, Quality/EHS tracking software, and other software applications
Added 18 mins ago
Electrical Hardware Engineer Intern
HPE
Sunnyvale, CA
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 18 mins ago
Senior Principal, Product Manager - Data Center and AI Networking Hardware Architecture
HPE
Sunnyvale, CA
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 18 mins ago
Senior Product Manager, Data Center & AI Networking Hardware
HPE
Sunnyvale, CA
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 18 mins ago
DoD Regional Sales Manager - US Navy & Marine Corps
HPE
All, CA
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 18 mins ago
Inside Presales System Engineer
HPE
Durham, NC
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 18 mins ago
Senior Manager, Hardware Engineering
HPE
Sunnyvale, CA
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 18 mins ago
Commercial Account Manager IV, Networking
HPE
All, TX
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 18 mins ago
Inside Presales Systems Engineer
HPE
Durham, NC
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 18 mins ago
Senior Account Manager - Cloud Service Providers
HPE
All, TX
…companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive…
Added 19 mins ago
Professor of Practice in Education (OME)
Linfield University
Remote, United States
The Education Department at Linfield University invites applications for a non-tenure-track Professor of Practice in Education who will serve as the Online Master’s in Education Program…
Added 21 mins ago
DN
AWS Cloud Data Engineer 3065-18
Delaware Nation Industries
Dahlgren, VA
- $150,000 to $170,000 USD / year
Create REST APIs and web services to expose data to JWAC-developed applications and analytical systems.
Added 21 mins ago
RMF Cyber Security Analyst - 306210
Delaware Nation Industries
Virginia Beach, VA
Added 21 mins ago
Field Service Engineer - 304344
Delaware Nation Industries
Fort Stewart, GA
Design, modify, and install portions of the network infrastructure using software applications which manage the Tactical Network.
Added 21 mins ago
RF Systems Engineer II - 303207
Delaware Nation Industries
Wright-Patterson Air Force Base, OH
Experience using Microsoft Office applications, including Outlook.
Added 21 mins ago
Grants Management Analyst IV-503625
Delaware Nation Industries
Washington, DC
During the pre-award phase, NEA advertises requests for applications or Notice of Funding Opportunities (NOFO) and receives multiple application responses, each of which needs to be logged…
Added 21 mins ago
Intelligence Research Specialist 203504
Delaware Nation Industries
Sierra Vista, AZ
Proficiency with Microsoft Office applications, particularly Word, PowerPoint, Excel, and Teams.
Added 21 mins ago
Full Stack Developer
Delaware Nation Industries
Alexandria, VA
The Microsoft Full Stack Developer will design, develop, and deploy scalable, robust applications for the Department of State using Microsoft technologies such as .NET, C#, .NET Core, Web…
Added 21 mins ago
System Administrator - 305510
Delaware Nation Industries
Wright-Patterson Air Force Base, OH
Learn to install and configure Windows OS images, applications, and system tools.
Added 21 mins ago
Senior Linux System Administrator - 306502
Delaware Nation Industries
Dahlgren, VA
Install, configure, harden, patch, upgrade, and decommission Linux operating systems, applications, services, and supporting infrastructure.

Jobgether

Customer Service Representative I

Remote, United States

$17.75 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $17.75 USD / hour
Experience: Between 0 and 2 years of call center experience and 0 to 2 years of experience in customer service, public relations, or a related support environment.
Posting language: English

Original job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Customer Service Representative I based in the United States.

As a Customer Service Representative I, you will play an important role in supporting a federal civilian program by delivering reliable, professional, and customer-focused assistance. You will serve as a primary point of contact for individuals seeking information and support through inbound and outbound calls, emails, and web chat. Your responsibilities will include addressing customer inquiries, resolving routine issues, maintaining accurate account records, and ensuring that every interaction meets established service standards. Working in a structured, fast-paced contact center environment, you will help ensure customers receive timely and effective assistance. This is an excellent opportunity for an entry-level professional looking to develop customer service skills while contributing to an essential public service program. You will join a fully remote team where communication, accuracy, and customer satisfaction are key priorities.

Accountabilities:

Handle inbound and outbound customer calls, emails, and web chat inquiries, providing courteous, professional, and efficient support.
Deliver routine customer contact center services while maintaining high standards of customer satisfaction and service quality.
Listen carefully to customer concerns, identify their needs, and take appropriate actions to resolve questions and service-related issues.
Provide accurate information about program products, services, and procedures, escalating or routing inquiries to the appropriate staff when necessary.
Maintain customer accounts and ensure all interactions are properly documented, including inquiries, complaints, comments, and resolutions.
Create new cases and update existing records to ensure every phone, email, and web chat interaction is accurately logged.
Follow established service procedures and meet applicable Service Level Agreements (SLAs), quality assurance standards, and performance targets.
Manage customer interactions efficiently during periods of high call volume while maintaining professionalism and attention to detail.
Ensure information is handled appropriately and follow applicable procedures when accessing or updating sensitive customer records.
Contribute to a positive customer experience by demonstrating patience, empathy, enthusiasm, and a commitment to service excellence.

Requirements:

High school diploma or GED equivalent.
Between 0 and 2 years of call center experience and 0 to 2 years of experience in customer service, public relations, or a related support environment.
Strong verbal and written communication skills, with the ability to interact clearly and professionally with members of the public.
Excellent active listening and interpersonal skills, with a tactful, courteous, and customer-oriented approach.
Ability to remain calm, focused, and productive during periods of high call volume and under pressure.
Strong attention to detail and accuracy, particularly when documenting customer interactions and maintaining account records.
Commitment to delivering high-quality service while following established procedures and performance standards.
Ability to communicate enthusiasm, energy, and sincerity over the phone.
Good organizational and time-management skills, with the ability to handle multiple inquiries and prioritize tasks effectively.
Basic computer proficiency and the ability to navigate customer service platforms, databases, and communication tools.
Dependability, professionalism, adaptability, and a willingness to learn new processes and program requirements.

Mandatory eligibility requirements:

Must be a United States citizen.
Must be able to successfully pass a federal background investigation to obtain access to sensitive information.
Candidates must reside in the United States.
Applications are not accepted from candidates residing in California, the New York City metropolitan area, or the Seattle, Washington metropolitan area.

Benefits:

Competitive hourly compensation of $17.75 USD.
Permanent, full-time employment opportunity.
Fully remote working arrangement, allowing you to work from home within the United States.
Structured working schedule: Monday to Friday, 9:30 AM to 6:00 PM Eastern Time.
Opportunity to gain valuable experience supporting a federal civilian program.
Professional development opportunities in customer service, contact center operations, and public sector support.
Opportunity to strengthen communication, problem-solving, and customer relationship management skills.
Collaborative and structured working environment focused on service quality and customer satisfaction.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Apply About employer

More about this job

Skills

Customer service
Communication skills
Quality assurance
Attention to detail
Customer experience
Public relations
Active listening
Interpersonal skills
Time management
Prioritization
Adaptability

Report this job