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Digital Account Manager - NBCU Local
NBCUniversal
New York, NY
- $70,000 to $75,000 USD / year
Minimum 2-3 years of experience in digital sales support, preferably within operations org
Added just now
Critical Environments Program Manager
Baker Group
Ankeny, IA
…and budget planning while strengthening relationships that support customer retention, new business growth, and team…
Added just now
CI
Employment Program Specialist
Connecticut Institute For Refu
Bridgeport, CT
- $44,000 USD / year
…toward long-term financial stability. This position will also support activities within CIRI's Resource Center and community resource…
Added just now
BV
Test Environment Engineer
Bright Vision Technologies
Fremont / East Bay, CA
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Test Environment Engineer to build, configure, and support stable environments used for software development, integration, performance testing, and…
Added 1 min ago
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Executive Director, Global Medical Affairs
EVERSANA
Remote, United States
- $250,000 to $290,000 USD / year
…and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join…
Added 1 min ago
BV
MLOps Engineer
Bright Vision Technologies
Sunnyvale / South Bay, CA
- $115,000 to $165,000 USD / year
Experience with monitoring, logging, troubleshooting, and production support for data or application services.
Added 1 min ago
Boat Assembly Supervisor
Boaters World Manufacturing Group
Chocowinity, NC
…leadership of employees assembling and installing components, systems, hardware, seating, accessories, and equipment on boats throughout the production process. This position is accountable…
Added 1 min ago
UG
Patient Relations Specialist - Massachusetts
UnitedHealth Group
Worcester, MA
- $60,200 to $107,400 USD / year
…Optum Massachusetts. Provides organization-wide guidance and support for the handling of complex and difficult patient issues. Assists organizational initiatives related to improving and…
Added 1 min ago
MS
Nursing Attendant-Float Pool-Full Time Night 11pm-7:15am-MSM
Mount Sinai Health System
New York, NY
- $25.89 to $27.52 USD / hour
- Full-time
The Nursing Attendant is an individual who functions in a support role to the Registered Professional Nurse by providing direct patient care and related activities as assigned.
Added 1 min ago
MS
STAFF NURSE - Emergency Department Float Pool - Mount Sinai West - Full Time (Night)
Mount Sinai Health System
New York, NY
- Full-time
Documented previous experience or educational preparation to support credentials. Specials skills/experience may be required in specialized areas. - Telemetry experience highly preferred.
Added 1 min ago
CG
Part Time Dietitian
Compass Group
Bryan, TX
- $40 to $45 USD / hour
- Part-time
…competitive hourly pay, paid documentation time, CEU/licensure support, and a collaborative team that values nutrition…
Added 1 min ago
SO
Chronic Disease Epidemiology Investigation Supervisor (PN 20013660)
State of Ohio
Columbus, OH
- $40.4 to $42.7 USD / hour
…epidemiology and surveillance activities, manage studies and data systems, and oversee the development of public health data products. The role includes supervision, strategic planning, and…
Added 1 min ago
SO
Fish Management Coordinator - 20061071
State of Ohio
Xenia, OH
- $22.59 to $26.54 USD / hour
Across our 12 divisions and support services, we employ office staff, law enforcement officers, geologists, biologists, engineers, attorneys, communicators, managers, and so much more.…
Added 1 min ago
SO
Mineral Resources Inspector 2 (Oil and Gas, Enforcement) - 20062198
State of Ohio
Uniontown, OH
- $28.76 to $38.01 USD / hour
Across our 12 divisions and support services, we
Added 1 min ago
SO
Mineral Resources Inspector 2 (Oil & Gas, Orphan Well Program) - 20080943
State of Ohio
McArthur, OH
- $28.76 to $38.01 USD / hour
Across our 12 divisions and support services, we employ office staff, law enforcement officers, geologists, biologists, engineers, attorneys, communicators, managers, and so much more.…
Added 1 min ago
EB
Afterschool Instructor
East Bay Agency
Oakland, CA
- $24 USD / hour
…to create communities where all children and families have support systems to reach their full…
Added 1 min ago
SO
PN: 20068877 - Workers' Compensation Claims Specialist (Cincinnati)
State of Ohio
Springdale, OH
- $26.54 USD / hour
- Best place to work in the state and with a sense of family and support.
Added 1 min ago
Territory Account Manager
EquipmentShare
Columbia, SC · Gaston, SC
…contractors and communities through innovative technology, real-time support, and a team that truly…
Added 1 min ago
Healthcare Supply Chain - Program Specialist
CAPSA SOLUTIONS LLC
Houston, TX
…implementing and maintaining BlueBin's inventory management systems within healthcare settings. This role requires a detail-oriented and proactive individual who can effectively manage…
Added 1 min ago
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Diesel Mechanic Second Shift
Ryder
NEWNAN, GA · LaGrange, GA
- $31.5 USD / hour
Basic diagnostics and repairs, including AC and electrical systems, required
Added 1 min ago
Field Services Estimator
Saber Power Services
Rosharon, TX
…The ideal candidate will have strong knowledge of electrical systems, NETA standards, and a proven track record in estimating and project…
Added 1 min ago
Estimator
Mead Lumber
Ankeny, IA
Work-Life Balance: Enjoy flexible scheduling options that support your lifestyle.
Added 2 mins ago
Vapor Control Foreman
HPC Industrial
Woods Cross, UT
Operates all necessary equipment in service line (thermal oxidizers, scrubber systems, etc.) in accordance with operation training and safety procedures
Added 2 mins ago
Chiropractor: FT - Riverdale
The Joint Chiropractic
Riverdale, UT
Consult with patients by reviewing health and medical histories, examining, and evaluating neuromusculoskeletal systems
Added 2 mins ago
CH
Intune Systems Administrator IV
CAMBIA HEALTH SOLUTIONS, INC.
SALT LAKE CTY, UT
- $100,000 to $151,000 USD / year
Intune Systems Administrator IV Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Fargo, Portland, Vancouver, Renton, Medford, Burlington, Lewiston, Little Rock, and…

Jobgether

Customer Experience & Value Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Experience & Value Manager based in the United States.

As a Customer Experience & Value Manager, you will play a key role in driving customer satisfaction, product adoption, and long-term retention within a fast-growing SaaS environment. You will help customers unlock the full potential of an innovative AI-powered platform by optimizing their workflows and delivering measurable business outcomes. Combining technical expertise, analytical thinking, and a consultative approach, you will identify challenges and turn them into actionable solutions. Working closely with Product, Engineering, Support, and Customer Success teams, you will ensure an exceptional customer experience. You will also help customers leverage AI, automation, and integrations to improve operational efficiency. This is an exciting opportunity to contribute to the evolution of AI-driven solutions in the real estate technology industry.

Accountabilities:

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Drive Customer Value and Retention: Support customers in maximizing their platform investment by increasing product adoption, improving utilization, and strengthening long-term relationships.

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Measure Customer Success: Analyze platform usage, engagement metrics, and performance data to demonstrate return on investment (ROI), identify improvement opportunities, and communicate measurable business value.

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Provide Technical Support and Solutions: Investigate customer challenges, troubleshoot platform issues, identify root causes, and coordinate with technical teams to ensure timely resolution.

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Optimize AI-Powered Workflows: Guide customers in using AI capabilities, automation tools, integrations, and platform configurations to streamline processes and improve business performance.

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Deliver Strategic Guidance: Understand customer operations, identify workflow inefficiencies, and recommend practical solutions that support productivity and business growth.

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Monitor Customer Health: Track adoption, engagement, and performance indicators to identify potential risks, proactively address concerns, and reduce customer churn.

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Collaborate Across Teams: Partner with Product, Engineering, Support, and internal stakeholders to communicate customer feedback, resolve challenges, and continuously improve the overall customer experience.

Requirements:

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Proven experience in Customer Success, Technical Account Management, Solutions Consulting, or a similar customer-facing role within the SaaS industry.

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Strong technical aptitude, with hands-on experience using SaaS platforms, CRM systems, software integrations, and automation technologies.

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Excellent analytical and troubleshooting skills, including the ability to investigate technical problems, identify root causes, and recommend effective solutions.

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Familiarity with AI-powered technologies and their practical applications in business processes and workflow optimization.

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Ability to interpret customer data, product analytics, and performance metrics to develop actionable recommendations and demonstrate business value.

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Strong consultative and relationship-building skills, with the ability to understand customer needs and influence positive business outcomes.

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Excellent written and verbal communication skills, including the ability to explain complex technical concepts to non-technical audiences.

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Strong organizational and time-management skills, with the ability to take ownership, manage competing priorities, and work effectively in a collaborative, fast-paced environment.

Preferred Qualifications:

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Experience supporting AI-powered SaaS products, particularly in real estate technology or marketing automation.

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Knowledge of real estate industry operations, sales processes, and CRM best practices.

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Experience troubleshooting software integrations, data synchronization, and automated workflows.

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Familiarity with tools such as Zapier, API Nation, and custom email domain configurations.

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Demonstrated success in improving customer retention, increasing product adoption, and delivering measurable business results.

Benefits:

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Competitive compensation and benefits package.

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Fully remote work environment with flexible working hours.

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Professional development opportunities and potential for career advancement.

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Comprehensive health, dental, and vision insurance.

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Generous paid time off and paid holidays.

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Equity options, offering the opportunity to share in the company's growth and success.

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Collaborative and supportive team culture that encourages innovation and teamwork.

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Opportunity to work on cutting-edge AI-powered products and advanced technologies.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Customer experience
Customer service
Analytical skills
Identify process improvements
Technical support
Troubleshoot
Workflow
Automation technology
Troubleshooting
Relationship building
Communication skills
Time management
Sales department processes

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