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Added 1 min ago
UA
Civil Engineer (STRUCTURAL)
U.S. Army Corps of Engineers
Vicksburg, MS
- $118,204 to $145,483 USD / year
Senior Structural Engineer and Program Manager: Implements and executes the Districtâs HSS Program to ensure compliance with ER 1110-2-8157, âResponsibility for Hydraulic Steel…
Added 1 min ago
AN
IT SPEC (INFOSEC)
Air National Guard Units
Camp Murray, WA
- $83,935 to $109,122 USD / year
Serves as the Wing Information Assurance Manager. Applies Information Technology (IT) security principles, methods, and security products to protect and maintain the availability,…
Added 3 mins ago
Technical Trainer (Learning Specialist 3/4)
Los Alamos National Laboratory
Los Alamos, NM
…will report directly to the Technical Training team First Line…
Added 3 mins ago
Manufacturing Manager 3
Los Alamos National Laboratory
Los Alamos, NM
…Laboratory (LANL). The PSS-4 (Factory Operations & Industrial Engineering) Group Office is seeking a highly motivated and experienced Manufacturing Manager 3 (MM3) to manage the Industrial…
Added 3 mins ago
R&D Engineer 1/2
Los Alamos National Laboratory
Los Alamos, NM
Process Improvements: Knowledge of and experience in designing, planning, and executing technical solutions to engineering problems.
Added 3 mins ago
Facility Operator 3
Los Alamos National Laboratory
Los Alamos, NM
You will report to the CWF-RLW Operations Manager. You will be responsible for operation of the Radioactive Liquid Waste facility. You will operate liquid waste processing equipment…
Added 3 mins ago
Project Manager, Construction and Maintenance
TXNM Energy
Albuquerque, NM
…construction and maintenance projects that are moderate to complex in engineering scope and nature. Implements the work management process used throughout Construction and Reliability.…
Added 3 mins ago
Field Sales Manager
Arrow Electronics
Santa Fe, NM
Responsible for driving strategy and delivering results: Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience…
Added 3 mins ago
Audiologist - Remote
GN Hearing
Santa Fe, NM
…business. Leveraging GN's expertise and Jabra's pioneering audio engineering helps us make our hearing care even more accessible and…
Added 3 mins ago
Integrations Program Manager
Meta
Santa Fe, NM
Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
Added 3 mins ago
Audiologist - Remote
GN Hearing
Santa Fe, NM
…business. Leveraging GN's expertise and Jabra's pioneering audio engineering helps us make our hearing care even more accessible and…
Added 3 mins ago
Automation, Robotics, and Control Deputy Group Leader (R&D Manager 3)
Los Alamos National Laboratory
Los Alamos, NM
E-3 is a multidisciplinary engineering organization that E-3 designs, builds, and deploys custom instrumentation, controls, and robotic solutions to solve the unique technical challenges of…
Added 3 mins ago
Engineering Services Manager
Salado Isolation Mining Contractors
Carlsbad, NM
The successful candidate will provide daily leadership and management support to design engineering personnel and configuration management personnel. Work with the WIPP management team to…
Added 3 mins ago
OO
FACILITIES OPERATIONS SPECIALIST
Organization of the Joint Chiefs of Staff
Suffolk, VA
- $75,788 to $118,092 USD / year
Knowledge of facility operations, space management, architectural concepts, and building engineering systems (HVAC, mechanical, electrical, and life-safety) across diverse administrative,…
Added 8 mins ago
Head of Talent
Hellyeah AI
San Francisco, CA
…score work samples, and you'll decide what they do next. Our process already ends in a paid work…
Added 8 mins ago
BO
Facility Operations Specialist (Facility Manager)
Bureau of Prisons/Federal Prison System
Loretto, PA
- $92,543 to $120,309 USD / year
Undergraduate and Graduate Education: Major study -- engineering, industrial arts, property management, or business administration.
Added 11 mins ago
BP
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
- $130,328 to $157,607 USD / year
…Laboratories (TEZT) organization of Technical Services (TEZ), Engineering and Technical Services (TE), Transmission (T), Bonneville Power Administration…
Added 11 mins ago
UM
Senior Enterprise Data Architect, NF5
U.S. Marine Corps
Quantico, VA
- $145,000 to $165,000 USD / year
The Senior Enterprise Data Architect directly supports the Senior Data Scientist and Business Intelligence (BI) Manager by providing technical leadership for the design, modernization, and…
Added 11 mins ago
FS
CONSUMER SAFETY INSPECTOR
Food Safety and Inspection Service
Cumming, GA · Moultrie, GA · Baker Hill, AL
- $40,736 to $80,243 USD / year
Added 13 mins ago
Software Engineering Manager, GenAI, Computer Vision, Google Maps Immersive Navigation
Google
Mountain View, CA
Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical…
Added 13 mins ago
Software Engineer Manager II, Full Stack, Google Labs
Google
Mountain View, CA
Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical…
Added 13 mins ago
AN
PRODUCTION CONTROLLER (CONSTRUCTION)
Air National Guard Units
Hickam AFB, HI
- $64,438 to $83,774 USD / year
LOCATION: 154th Civil Engineering Squadron Hawaii Air National Guard, Joint Base Pearl Harbor-Hickam, Hawaii.Duties
Added 13 mins ago
FS
Loan Assistant/Specialist (Agricultural)
Farm Service Agency
San Antonio, TX
- $41,334 to $81,423 USD / year
…serviced farming areas. | These positions assist the Farm Loan Manager in administering farm loan programs in a USDA Service Center serving one or more Counties. | This position works in a…
Added 15 mins ago
VH
Health Technician (Ophthalmology)
Veterans Health Administration
West Haven, CT
- $48,005 to $85,608 USD / year
Reports needed repairs to Surgical Administration to request work order submission to biomedical engineering.
Added 15 mins ago
UF
Heavy Mobile Equipment Mechanic
U.S. Fish and Wildlife Service
Jackson, WY
- $38 to $44 USD / hour
…culverts, irrigation equipment, fences and pavement, based on engineering drawings as…

Jobgether

Customer Experience & Value Manager

Remote, United States

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Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Experience & Value Manager based in the United States.

As a Customer Experience & Value Manager, you will play a key role in driving customer satisfaction, product adoption, and long-term retention within a fast-growing SaaS environment. You will help customers unlock the full potential of an innovative AI-powered platform by optimizing their workflows and delivering measurable business outcomes. Combining technical expertise, analytical thinking, and a consultative approach, you will identify challenges and turn them into actionable solutions. Working closely with Product, Engineering, Support, and Customer Success teams, you will ensure an exceptional customer experience. You will also help customers leverage AI, automation, and integrations to improve operational efficiency. This is an exciting opportunity to contribute to the evolution of AI-driven solutions in the real estate technology industry.

Accountabilities:

•

Drive Customer Value and Retention: Support customers in maximizing their platform investment by increasing product adoption, improving utilization, and strengthening long-term relationships.

•

Measure Customer Success: Analyze platform usage, engagement metrics, and performance data to demonstrate return on investment (ROI), identify improvement opportunities, and communicate measurable business value.

•

Provide Technical Support and Solutions: Investigate customer challenges, troubleshoot platform issues, identify root causes, and coordinate with technical teams to ensure timely resolution.

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Optimize AI-Powered Workflows: Guide customers in using AI capabilities, automation tools, integrations, and platform configurations to streamline processes and improve business performance.

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Deliver Strategic Guidance: Understand customer operations, identify workflow inefficiencies, and recommend practical solutions that support productivity and business growth.

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Monitor Customer Health: Track adoption, engagement, and performance indicators to identify potential risks, proactively address concerns, and reduce customer churn.

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Collaborate Across Teams: Partner with Product, Engineering, Support, and internal stakeholders to communicate customer feedback, resolve challenges, and continuously improve the overall customer experience.

Requirements:

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Proven experience in Customer Success, Technical Account Management, Solutions Consulting, or a similar customer-facing role within the SaaS industry.

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Strong technical aptitude, with hands-on experience using SaaS platforms, CRM systems, software integrations, and automation technologies.

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Excellent analytical and troubleshooting skills, including the ability to investigate technical problems, identify root causes, and recommend effective solutions.

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Familiarity with AI-powered technologies and their practical applications in business processes and workflow optimization.

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Ability to interpret customer data, product analytics, and performance metrics to develop actionable recommendations and demonstrate business value.

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Strong consultative and relationship-building skills, with the ability to understand customer needs and influence positive business outcomes.

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Excellent written and verbal communication skills, including the ability to explain complex technical concepts to non-technical audiences.

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Strong organizational and time-management skills, with the ability to take ownership, manage competing priorities, and work effectively in a collaborative, fast-paced environment.

Preferred Qualifications:

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Experience supporting AI-powered SaaS products, particularly in real estate technology or marketing automation.

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Knowledge of real estate industry operations, sales processes, and CRM best practices.

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Experience troubleshooting software integrations, data synchronization, and automated workflows.

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Familiarity with tools such as Zapier, API Nation, and custom email domain configurations.

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Demonstrated success in improving customer retention, increasing product adoption, and delivering measurable business results.

Benefits:

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Competitive compensation and benefits package.

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Fully remote work environment with flexible working hours.

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Professional development opportunities and potential for career advancement.

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Comprehensive health, dental, and vision insurance.

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Generous paid time off and paid holidays.

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Equity options, offering the opportunity to share in the company's growth and success.

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Collaborative and supportive team culture that encourages innovation and teamwork.

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Opportunity to work on cutting-edge AI-powered products and advanced technologies.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Customer experience
Customer service
Analytical skills
Identify process improvements
Technical support
Troubleshoot
Workflow
Automation technology
Troubleshooting
Relationship building
Communication skills
Time management
Sales department processes

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