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Added 1 min ago
VH
Staff Psychologist (PCT)
Veterans Health Administration
Hampton, VA
- $90,289 to $167,294 USD / year
…requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to…
Added 1 min ago
VH
Lead Clinical Lab Scientist
Veterans Health Administration
Murfreesboro, TN
- $124,222 to $161,492 USD / year
…requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to…
Added 1 min ago
VH
Social Worker (Health Care for Homeless Veterans (HCHV) Coordinator)
Veterans Health Administration
Tuskegee, AL
- $92,138 to $119,782 USD / year
Transitional Living Program: The HCHV Coordinator will have responsibility for the development, coordination, selection and evaluation of community residences in the catchment area; will…
Added 1 min ago
VH
Lead Medical Supply Technician (Sterile Processing)-Censitrac Administrator
Veterans Health Administration
Houston, TX
- $69,798 to $90,734 USD / year
Added 1 min ago
CN
Child and Youth Program Assistant
Commander, Navy Installations Command
Panama City, FL
- $19 to $30 USD / hour
Interacts with children and youth using approved child guidance and youth development techniques.
Added 1 min ago
CN
Liberty Recreation Assistant
Commander, Navy Installations Command
Gulfport, MS
- $17 USD / hour
Performs community outreach to assist in the development of contacts.
Added 1 min ago
VH
Lead Pharmacy Technician
Veterans Health Administration
Amarillo, TX
- $62,642 to $81,431 USD / year
Added 1 min ago
VH
Personal Effects Worker
Veterans Health Administration
Marion, IN
- $19 to $23 USD / hour
Added 1 min ago
VH
Registered Nurse - Surgical Service Line - PACU/ASU/SDPU
Veterans Health Administration
Pittsburgh, PA
- $71,798 to $147,862 USD / year
Added 1 min ago
VH
Pharmacy Technician
Veterans Health Administration
Oklahoma City, OK
- $50,460 to $65,599 USD / year
Complete all application requirements detailed in the "Required Documents" section of this announcement.
Added 1 min ago
VH
Medical Support Assistant (Advanced) - Surgical Care
Veterans Health Administration
Minneapolis, MN
- $53,931 to $70,110 USD / year
Conducts special audits, studies, or surveys to be utilized in the development of procedures, and to assist employees in collecting complete and appropriate data for reporting processes and…
Added 1 min ago
VH
Pharmacy Technician
Veterans Health Administration
Oklahoma City, OK
- $50,460 to $65,599 USD / year
Complete all application requirements detailed in the "Required Documents" section of this announcement.
Added 1 min ago
AN
IT SPEC (INFOSEC)
Air National Guard Units
Camp Murray, WA
- $83,935 to $109,122 USD / year
Serves as the Wing Information Assurance Manager. Applies Information Technology (IT) security principles, methods, and security products to protect and maintain the availability,…
Added 1 min ago
OO
Senior Counterintelligence Integration Manager
Office of the Director of National Intelligence
Bethesda, MD
- $169,279 to $197,200 USD / year
…GS-13 and below are not eligible for this position and their application will not be forwarded to the hiring manager. All current federal employees that apply for this position must submit…
Added 1 min ago
VH
Practical Nurse Outpatient Specialty- Ambulatory
Veterans Health Administration
Wytheville, VA
- $50,981 to $76,762 USD / year
…requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to…
Added 1 min ago
VH
Social Worker
Veterans Health Administration
Murfreesboro, TN
- $88,701 to $115,317 USD / year
…requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to…
Added 1 min ago
CF
Social Science Research Analyst
Centers for Medicare & Medicaid Services
Seattle, WA · Washington, DC · Denver, CO · Atlanta, GA · San Francisco, CA · Woodlawn, MD · Bethesda, MD · Boston, MA · Kansas City, MO · Dallas, TX · Rockville, MD
- $90,968 to $145,468 USD / year
Conducting health care operations or policy development for Medicare or Medicaid;
Added 1 min ago
VH
Licensed Practical Nurse
Veterans Health Administration
Northport, NY
- $52,980 to $90,559 USD / year
The LPN works under the direction of an RN and reports to the Community Living Center Nurse Manager. The LPN is responsible for observing, recording, and reporting changes in the patient's…
Added 1 min ago
US
Supervisory Educational Technician NF-04
United States Army Installation Management Command
Fort Wainwright, AK
- $69,789 to $80,000 USD / year
…deficiencies within the prescribed timeframes. | May serve as the Manager on Duty assuming responsibilities and duties of the program Director or Assistant Director in their absence when…
Added 3 mins ago
Technical Trainer (Learning Specialist 3/4)
Los Alamos National Laboratory
Los Alamos, NM
The Weapons Mission Services Division's (WMS-DO) New Employee Training & Workforce Development (WMS-1) is seeking a highly skilled Technical Trainer to directly support the delivery of…
Added 3 mins ago
Sr. Web & Mobile Developer & DevOps (REMOTE)
Koniag Government Services
Albuquerque, NM
This technical role requires a unique hybrid skill set that bridges the gap between responsive application delivery and modern cloud automation. We are looking for a veteran full-stack…
Added 3 mins ago
Field Sales Manager
Arrow Electronics
Santa Fe, NM
Responsible for driving strategy and delivering results: Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience…
Added 3 mins ago
Field Access Manager - New Orleans
Merck
Santa Fe, NM
The Field Access Manager (FAM) serves as the subject-matter expert on access related issues for healthcare professionals (HCPs) and healthcare organizations (HCOs), and will work…
Added 3 mins ago
CN
Manager Community Lending Mortgage Sales Manager
City National Bank
Santa Fe, NM
- $101,231 to $172,355 USD / year
…consultative sales skills in support of sales and business development activities, meets directly with clients in to assess client needs and present multiple mortgage product solutions, and…
Added 3 mins ago
Customer Representative, Sales MAH
Merck
Santa Fe, NM
…structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business…

Jobgether

Customer Experience & Value Manager

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Experience & Value Manager based in the United States.

As a Customer Experience & Value Manager, you will play a key role in driving customer satisfaction, product adoption, and long-term retention within a fast-growing SaaS environment. You will help customers unlock the full potential of an innovative AI-powered platform by optimizing their workflows and delivering measurable business outcomes. Combining technical expertise, analytical thinking, and a consultative approach, you will identify challenges and turn them into actionable solutions. Working closely with Product, Engineering, Support, and Customer Success teams, you will ensure an exceptional customer experience. You will also help customers leverage AI, automation, and integrations to improve operational efficiency. This is an exciting opportunity to contribute to the evolution of AI-driven solutions in the real estate technology industry.

Accountabilities:

•

Drive Customer Value and Retention: Support customers in maximizing their platform investment by increasing product adoption, improving utilization, and strengthening long-term relationships.

•

Measure Customer Success: Analyze platform usage, engagement metrics, and performance data to demonstrate return on investment (ROI), identify improvement opportunities, and communicate measurable business value.

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Provide Technical Support and Solutions: Investigate customer challenges, troubleshoot platform issues, identify root causes, and coordinate with technical teams to ensure timely resolution.

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Optimize AI-Powered Workflows: Guide customers in using AI capabilities, automation tools, integrations, and platform configurations to streamline processes and improve business performance.

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Deliver Strategic Guidance: Understand customer operations, identify workflow inefficiencies, and recommend practical solutions that support productivity and business growth.

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Monitor Customer Health: Track adoption, engagement, and performance indicators to identify potential risks, proactively address concerns, and reduce customer churn.

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Collaborate Across Teams: Partner with Product, Engineering, Support, and internal stakeholders to communicate customer feedback, resolve challenges, and continuously improve the overall customer experience.

Requirements:

•

Proven experience in Customer Success, Technical Account Management, Solutions Consulting, or a similar customer-facing role within the SaaS industry.

•

Strong technical aptitude, with hands-on experience using SaaS platforms, CRM systems, software integrations, and automation technologies.

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Excellent analytical and troubleshooting skills, including the ability to investigate technical problems, identify root causes, and recommend effective solutions.

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Familiarity with AI-powered technologies and their practical applications in business processes and workflow optimization.

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Ability to interpret customer data, product analytics, and performance metrics to develop actionable recommendations and demonstrate business value.

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Strong consultative and relationship-building skills, with the ability to understand customer needs and influence positive business outcomes.

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Excellent written and verbal communication skills, including the ability to explain complex technical concepts to non-technical audiences.

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Strong organizational and time-management skills, with the ability to take ownership, manage competing priorities, and work effectively in a collaborative, fast-paced environment.

Preferred Qualifications:

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Experience supporting AI-powered SaaS products, particularly in real estate technology or marketing automation.

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Knowledge of real estate industry operations, sales processes, and CRM best practices.

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Experience troubleshooting software integrations, data synchronization, and automated workflows.

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Familiarity with tools such as Zapier, API Nation, and custom email domain configurations.

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Demonstrated success in improving customer retention, increasing product adoption, and delivering measurable business results.

Benefits:

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Competitive compensation and benefits package.

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Fully remote work environment with flexible working hours.

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Professional development opportunities and potential for career advancement.

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Comprehensive health, dental, and vision insurance.

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Generous paid time off and paid holidays.

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Equity options, offering the opportunity to share in the company's growth and success.

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Collaborative and supportive team culture that encourages innovation and teamwork.

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Opportunity to work on cutting-edge AI-powered products and advanced technologies.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Customer experience
Customer service
Analytical skills
Identify process improvements
Technical support
Troubleshoot
Workflow
Automation technology
Troubleshooting
Relationship building
Communication skills
Time management
Sales department processes

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