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Added 3 mins ago
D
Operational Program Director / 245D Designated Manager * Up to $5000 sign on bonus *
Dungarvin
Brooklyn Park, MN
- $65,000 to $66,787.5 USD / year
Embrace the opportunity to positively impact someone’s life! Join our team as an Operational Program Director will manage programs in the Washington/Ramsey County, MN area at Dungarvin!
Added 3 mins ago
D
Operational Program Director / 245D Designated Manager * Up to $5000 sign on bonus *
Dungarvin
Saint Paul, MN
- $65,000 to $66,787.5 USD / year
Embrace the opportunity to positively impact someone’s life! Join our team as an Operational Program Director.
Added 3 mins ago
D
Operational Program Director / 245D Designated Manager * Up to $5000 sign on bonus *
Dungarvin
Minneapolis, MN
- $65,000 to $66,787.5 USD / year
Embrace the opportunity to positively impact someone’s life! Join our team as an Operational Program Director will manage programs in the Washington/Ramsey County, MN area at Dungarvin!
Added 3 mins ago
D
Mental Health Program Manager (MHPD) * Up to $5000 sign on bonus *
Dungarvin
Amboy, MN
- $65,000 to $66,787.5 USD / year
…challenging behavioral and mental health needs. As a Mental Health Program Director your two key priorities include supervising and training of mental health specialists and ensuring all…
Added 3 mins ago
D
Operational Program Director / 245D Designated Manager * Up to $5000 sign on bonus *
Dungarvin
Bloomington, MN
- $65,000 to $66,787.5 USD / year
Embrace the opportunity to positively impact someone’s life! Join our team as an Operational Program Director will manage programs in the Washington/Ramsey County, MN area at Dungarvin!
Added 3 mins ago
D
Mental Health Program Manager (MHPD) * Up to $5000 sign on bonus *
Dungarvin
Le Sueur, MN
- $65,000 to $66,787.5 USD / year
…challenging behavioral and mental health needs. As a Mental Health Program Director your two key priorities include supervising and training of mental health specialists and ensuring all…
Added 3 mins ago
D
Mental Health Program Manager (MHPD) * Up to $5000 sign on bonus *
Dungarvin
Owatonna, MN
- $65,000 to $66,787.5 USD / year
…challenging behavioral and mental health needs. As a Mental Health Program Director your two key priorities include supervising and training of mental health specialists and ensuring all…
Added 3 mins ago
D
Operational Program Director / 245D Designated Manager * Up to $5000 sign on bonus *
Dungarvin
St. Louis Park, MN
- $65,000 to $66,787.5 USD / year
Embrace the opportunity to positively impact someone’s life! Join our team as an Operational Program Director will manage programs in the Washington/Ramsey County, MN area at Dungarvin!
Added 3 mins ago
D
Mental Health Program Manager (MHPD) * Up to $5000 sign on bonus *
Dungarvin
Monticello, MN
- $65,000 to $66,787.5 USD / year
…challenging behavioral and mental health needs. As a Mental Health Program Director your two key priorities include supervising and training of mental health specialists and ensuring all…
Added 3 mins ago
D
Mental Health Program Manager (MHPD) * Up to $5000 sign on bonus *
Dungarvin
Spring Valley, MN
- $65,000 to $66,787.5 USD / year
…challenging behavioral and mental health needs. As a Mental Health Program Director your two key priorities include supervising and training of mental health specialists and ensuring all…
Added 3 mins ago
D
Program Manager - Residential
Dungarvin
Plymouth, MN
- $52,000 to $53,430 USD / year
The Program Manager is responsible for coordination and management of the daily operations of the overall services. The two priority areas of responsibility include ensuring orientation and…
Added 3 mins ago
D
Operational Program Director / 245D Designated Manager
Dungarvin
Eden Prairie, MN
- $65,000 to $66,787.5 USD / year
Embrace the opportunity to positively impact someone’s life! Join our team as an Operational Program Director will manage programs in the Washington/Ramsey County, MN area at Dungarvin!
Added 3 mins ago
D
Operational Program Director / 245D Designated Manager * Up to $5000 sign on bonus *
Dungarvin
Brooklyn Center, MN
- $65,000 to $66,787.5 USD / year
Embrace the opportunity to positively impact someone’s life! Join our team as an Operational Program Director will manage programs in the Washington/Ramsey County, MN area at Dungarvin!
Added 5 mins ago
Assistant Store Manager
AutoZone
Spartanburg, SC
As an Assistant Store Manager at AutoZone, you’ll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership,…
Added 5 mins ago
Commercial Specialist
AutoZone
Lawrence, MA
Lead the commercial department in the absence of the Commercial Sales Manager.
Added 5 mins ago
A
Part Sales Manager – Full Time
AutoZone
Lawrence, MA
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 5 mins ago
A
Part Sales Manager – Full Time
AutoZone
Robinsonville, MS
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 5 mins ago
A
Part Sales Manager – Full Time
AutoZone
Centralia, WA · Tumwater, WA
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 5 mins ago
A
Part Sales Manager – Full Time
AutoZone
San Bernardino, CA
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 5 mins ago
A
Part Sales Manager – Full Time
AutoZone
Las Vegas, NV
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 5 mins ago
A
Part Sales Manager – Full Time
AutoZone
Woodland, CA
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 5 mins ago
Commercial Specialist
AutoZone
Woodland, CA
Lead the commercial department in the absence of the Commercial Sales Manager.
Added 5 mins ago
A
Part Sales Manager – Part Time
AutoZone
Waynesburg, PA
- Part-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 5 mins ago
Assistant Store Manager
AutoZone
Laredo, TX
As an Assistant Store Manager at AutoZone, you’ll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership,…
Added 5 mins ago
A
Part Sales Manager – Full Time
AutoZone
Johnstown, OH
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…

Jobgether

Claims Program Manager

Remote, United States

$61,600 to $115,700 USD / year

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Job details

Pay: $61,600 to $115,700 USD / year
Experience: At least 6 years of relevant experience in Special Risk, Travel, and Travel Medical insurance.
Posting language: English
Posted: Oct 31, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Claims Program Manager based in the United States.

As a Claims Program Manager, you will oversee claims operations and strengthen relationships with third-party administrators (TPAs), managing general underwriters (MGUs), and other business partners within a specialty insurance environment. You will lead and support a team of Program Management Specialists responsible for managing a diverse portfolio of claims clients. Your role will combine relationship management, operational oversight, risk assessment, and performance analysis to ensure claims are handled efficiently and in accordance with policy terms and regulatory requirements. Working closely with internal teams across Underwriting, Actuarial, Compliance, Legal, and IT, you will identify operational challenges and drive practical improvements. You will also contribute to team development, process documentation, and the delivery of consistent, high-quality service. This is an opportunity to make a meaningful impact on client partnerships and claims performance across a growing specialty insurance portfolio.

Accountabilities

In this role, you will oversee program claims activities, support the development of the Program Management team, and ensure strong operational relationships with administrators and business partners. Your responsibilities will include:

• Relationship Management

• Schedule, coordinate, and monitor annual client audits, acting as the primary audit coordinator.

• Review reports prepared by Program Management team members and provide first-level quality assurance.

• Oversee team members managing a diverse portfolio of products, administrators, and client relationships.

• Support a relationship-based service culture through regular engagement with clients and internal stakeholders.

• Act as a liaison between administrative, operational, and underwriting teams to resolve ongoing issues.

• Address sensitive or challenging customer situations professionally and constructively.

• Participate in team members' client meetings and ensure open issues are addressed at least monthly.

• Coordinate with IT to investigate and resolve technical or system-related issues.

• Assign or support the onboarding of new clients and administrative partners.

• Build long-term customer relationships through responsive and professional service.

• Risk Management

• Support due diligence for prospective program administration partners, including onsite reviews and operational assessments.

• Participate in annual administrator reviews to verify compliance with company requirements and identify process gaps or improvement opportunities.

• Monitor claims activity at least quarterly to identify unusual trends or outliers.

• Identify processing, system, and operational issues affecting client or internal operations.

• Help ensure claims are processed and paid consistently with applicable policy terms.

• Reporting and Trend Analysis

• Prepare monthly reporting packages for senior management, including claims inventory, TPA customer service and turnaround statistics, and referral analysis.

• Analyze claims-related litigation and regulatory inquiries monthly to identify trends and potential exposure.

• Review claims referral logs at least quarterly and provide recommendations for potential adjustments to authority levels.

• Legal and Regulatory Coordination

• Refer small claims litigation matters to the Legal team and provide assistance as needed.

• Review attorney correspondence and coordinate appropriate responses with administrators.

• Support the Compliance team in reviewing claims-related regulatory inquiries.

• Best Practices and Process Documentation

• Draft and maintain internal Claims Best Practices documentation covering company and regulatory standards, procedures, and workflows.

• Review and update documentation at least quarterly.

• Oversee the Program Management team's review of TPA best practices.

• Ensure claims administrators understand and follow applicable state unfair claims settlement practices laws.

• Training and Development

• Continue developing the team's knowledge of relevant insurance products and claims processes.

• Help team members adopt a broader operational perspective beyond traditional claims auditing.

• Use real-world situations, including challenges involving administrators, as opportunities for coaching and professional development.

• Perform other related duties as assigned.

Requirements

The ideal candidate combines specialty insurance claims experience with strong analytical, organizational, and relationship management skills. You should be comfortable managing multiple priorities, resolving complex operational issues, and communicating effectively with clients and internal teams. Required qualifications include:

• Bachelor's degree from an accredited university or equivalent professional experience.

• At least 6 years of relevant experience in Special Risk, Travel, and Travel Medical insurance.

• Strong proficiency with Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.

• Proven ability to build strong working relationships with customers, administrators, and colleagues.

• Demonstrated commitment to high-quality service delivery, customer satisfaction, and effective issue resolution.

• Strong analytical and problem-solving skills, with the ability to identify operational trends and implement process improvements.

• Excellent attention to detail and organizational skills, including the ability to manage multiple tasks in a fast-paced environment.

• Ability to work independently while contributing effectively to a collaborative team.

• Strong written and verbal communication skills, including the ability to explain complex information clearly.

• High level of personal accountability and commitment to continuous improvement.

• Willingness and ability to travel approximately 20%.

Preferred Experience

• Experience with specialty insurance products such as Employer Stop Loss, Travel, Short-Term Medical, Medical Travel, Workers' Compensation, and/or Occupational Accident.

Benefits

• Annual base salary: $61,600–$115,700, depending on location, experience, skills, responsibilities, and performance.

• Potential eligibility for discretionary equity-based compensation and/or performance-based variable pay.

• Competitive compensation package.

• 401(k) plan with generous employer matching contributions.

• Employee Stock Purchase Plan with employer matching.

• Generous paid time off.

• Comprehensive benefits covering health, dental, and vision, alongside programs supporting physical, mental, and financial well-being for employees and their families.

• Tuition reimbursement.

• Support for industry-related certifications and professional training.

• Career development opportunities and resources to support long-term professional growth.

• Matching donation program, volunteer opportunities, and employee-led corporate giving initiatives.

• Dynamic, collaborative, and inclusive work environment.

• Remote work opportunity.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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More about this job

Skills

Program management
Hazard assessment
Underwriting
Regulatory compliance
Team building
Documentation
Quality assurance
Risk management
Reporting
Customer service
Statistics
Litigation
Training and development
Auditing
Coaching
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Problem solving
Attention to detail
Organizational skills
Work independently
Communication skills
Process improvement

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