Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Lead Clinical Lab Scientist
Veterans Affairs, Veterans Health Administration
Murfreesboro, TN
Added 1 min ago
Social Worker
Veterans Affairs, Veterans Health Administration
Murfreesboro, TN
Added 1 min ago
Supervisory Social Worker (Caregiver Support Program)
Veterans Affairs, Veterans Health Administration
Murfreesboro, TN
Added 2 mins ago
AC
Account Coordinator
Aston Carter
Memphis, TN
- $26.44 to $28.85 USD / hour
The Supply Chain Coordinator manages the full lifecycle of customer delivery orders, from scheduling and data entry through dispatch coordination and reporting. This role serves as a key…
Added 31 mins ago
Legislative Affairs Specialist
Office of the Secretary of Defense
Scott AFB, IL
Added 1 hour ago
Supervisory Medical Administration Specialist
Veterans Affairs, Veterans Health Administration
White City, OR
…Eligibility Center (HEC) guidance. The incumbent oversees AOD program operations (legal record of admissions/discharges/transfers, off-tour incident logs, urgent administrative…
Added 1 hour ago
BP
Client Service Coordinator - 005330
Banfield Pet Hospital
Happy Valley, OR
- $16.64 to $21.27 USD / hour
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTIONThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of…
Added 1 hour ago
Gift Intention Coordinator
Cornell University
ITHACA, NY
Cornell University welcomes candidates for the position of Gift Intention Coordinator in our Alumni Affairs and Development division, based in Ithaca, NY. This role presents an exceptional…
Added 1 hour ago
Gift Intention Coordinator
Cornell University
ITHACA, NY
Cornell University welcomes candidates for the position of Gift Intention Coordinator in our Alumni Affairs and Development division, based in Ithaca, NY. This role presents an exceptional…
Added 1 hour ago
YO
Afterschool Coordinator (Castle Hill YMCA)
YMCA of Greater New York
BRONX, NY
- $22 USD / hour
…experience. The Castle Hill YMCA is seeking an Afterschool Coordinator. Under the supervision of the Program Director, the Afterschool Coordinator will play a critical role in providing…
Added 1 hour ago
NL
Research Coordinator
NYU Langone Medical Center
New York, NY
- $66,300 to $72,000 USD / year
We have an exciting opportunity to join our team as a Research Coordinator.
Added 1 hour ago
AN
Residential Assistant Manager (Group Homes) Queens
AHRC New York City
NEW YORK, NY
- $43,000 to $48,000 USD / year
…overseeing all aspects of operation for the community residential program to which he/she is assigned.Compensation package: $43,000-$48,000 per year depending on residence placement. In…
Added 1 hour ago
Medicaid and Quality Assurance Coordinator
Schenectady City School District
Schenectady, NY
…claims to the New York State School Supportive Health Services Program. Duties performed are primarily focused on the specialized programmatic tasks relating to using computer-based…
Added 1 hour ago
EXECUTIVE DIRECTOR, CONFLICT RESOLUTION, & ALTERNATIVE DISPUTE
City of New York
New York, NY
- Develop statistical and management reports to evaluate program activity, identify trends, support planning, and inform executive decision-making.
Added 1 hour ago
BP
Client Service Coordinator - 005115
Banfield Pet Hospital
Mount Pleasant, SC
- $15.06 to $19.24 USD / hour
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of…
Added 1 hour ago
Physician - PIMS Section Chief
Veterans Affairs, Veterans Health Administration
Charleston, SC
Added 2 hours ago
Social Worker Program Coordinator - Intimate Partner Violence Assistance Program
Veterans Affairs, Veterans Health Administration
Grand Junction, CO
Added 2 hours ago
Social Worker Program Coordinator - Intimate Partner Violence Assistance Program
Veterans Affairs, Veterans Health Administration
Grand Junction, CO
Added 2 hours ago
QUALITY ASSURANCE SPECIALIST (T5)
Air National Guard Units
Montgomery, AL
…Contracting Officer Representative on behalf of the F-35 Joint Program Office who evaluates the Quality Management System, ensuring that all contractual, regulatory, and administrative…
Added 2 hours ago
Group Excerise Instructor - LesMills Certified
YMCA of Mqt County
Marquette, MI
…experience to all participants. Provide a safe and effective fitness activity as well as a sense of belonging and achievement. 6. Exemplify the YMCA mission and values of honesty, caring,…
Added 2 hours ago
Social Worker-Inpatient Mental Health
Veterans Affairs, Veterans Health Administration
Battle Creek, MI
Added 2 hours ago
NURSING SUPERVISOR (Troy Medical Campus, Post Anesthesia Care Unit/Short Stay Unit)
University of Michigan
Ann Arbor, MI
Supervise, mentor, counsel and evaluate staff as part of a continuous development program within the Professional Framework
Added 2 hours ago
NURSING SUPERVISOR (Troy Medical Campus, Operating Room/Procedures)
University of Michigan
Ann Arbor, MI
Supervise, mentor, counsel, and evaluate staff as part of a continuous development program within the Professional Framework.
Added 2 hours ago
Activity Coordinator
University of Michigan
Ann Arbor, MI
Functioning as a member of the Child & Family Life team, the Teen and Young Adult Activity Coordinator is responsible for the daily operation and supervision of the Teen and Young Adult…
Added 3 hours ago
Rehabilitation Technician (Nights), DJC
Idaho Division of Human Resources
Nampa, ID
Supervises youth to ensure compliance with institutional policies and procedures, daily activity schedules, protection of individual rights, and maintenance of living unit security.

Jobgether

Claims Program Manager

Remote, United States

$61,600 to $115,700 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $61,600 to $115,700 USD / year
Experience: At least 6 years of relevant experience in Special Risk, Travel, and Travel Medical insurance.
Posting language: English
Posted: Oct 31, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Claims Program Manager based in the United States.

As a Claims Program Manager, you will oversee claims operations and strengthen relationships with third-party administrators (TPAs), managing general underwriters (MGUs), and other business partners within a specialty insurance environment. You will lead and support a team of Program Management Specialists responsible for managing a diverse portfolio of claims clients. Your role will combine relationship management, operational oversight, risk assessment, and performance analysis to ensure claims are handled efficiently and in accordance with policy terms and regulatory requirements. Working closely with internal teams across Underwriting, Actuarial, Compliance, Legal, and IT, you will identify operational challenges and drive practical improvements. You will also contribute to team development, process documentation, and the delivery of consistent, high-quality service. This is an opportunity to make a meaningful impact on client partnerships and claims performance across a growing specialty insurance portfolio.

Accountabilities

In this role, you will oversee program claims activities, support the development of the Program Management team, and ensure strong operational relationships with administrators and business partners. Your responsibilities will include:

• Relationship Management

• Schedule, coordinate, and monitor annual client audits, acting as the primary audit coordinator.

• Review reports prepared by Program Management team members and provide first-level quality assurance.

• Oversee team members managing a diverse portfolio of products, administrators, and client relationships.

• Support a relationship-based service culture through regular engagement with clients and internal stakeholders.

• Act as a liaison between administrative, operational, and underwriting teams to resolve ongoing issues.

• Address sensitive or challenging customer situations professionally and constructively.

• Participate in team members' client meetings and ensure open issues are addressed at least monthly.

• Coordinate with IT to investigate and resolve technical or system-related issues.

• Assign or support the onboarding of new clients and administrative partners.

• Build long-term customer relationships through responsive and professional service.

• Risk Management

• Support due diligence for prospective program administration partners, including onsite reviews and operational assessments.

• Participate in annual administrator reviews to verify compliance with company requirements and identify process gaps or improvement opportunities.

• Monitor claims activity at least quarterly to identify unusual trends or outliers.

• Identify processing, system, and operational issues affecting client or internal operations.

• Help ensure claims are processed and paid consistently with applicable policy terms.

• Reporting and Trend Analysis

• Prepare monthly reporting packages for senior management, including claims inventory, TPA customer service and turnaround statistics, and referral analysis.

• Analyze claims-related litigation and regulatory inquiries monthly to identify trends and potential exposure.

• Review claims referral logs at least quarterly and provide recommendations for potential adjustments to authority levels.

• Legal and Regulatory Coordination

• Refer small claims litigation matters to the Legal team and provide assistance as needed.

• Review attorney correspondence and coordinate appropriate responses with administrators.

• Support the Compliance team in reviewing claims-related regulatory inquiries.

• Best Practices and Process Documentation

• Draft and maintain internal Claims Best Practices documentation covering company and regulatory standards, procedures, and workflows.

• Review and update documentation at least quarterly.

• Oversee the Program Management team's review of TPA best practices.

• Ensure claims administrators understand and follow applicable state unfair claims settlement practices laws.

• Training and Development

• Continue developing the team's knowledge of relevant insurance products and claims processes.

• Help team members adopt a broader operational perspective beyond traditional claims auditing.

• Use real-world situations, including challenges involving administrators, as opportunities for coaching and professional development.

• Perform other related duties as assigned.

Requirements

The ideal candidate combines specialty insurance claims experience with strong analytical, organizational, and relationship management skills. You should be comfortable managing multiple priorities, resolving complex operational issues, and communicating effectively with clients and internal teams. Required qualifications include:

• Bachelor's degree from an accredited university or equivalent professional experience.

• At least 6 years of relevant experience in Special Risk, Travel, and Travel Medical insurance.

• Strong proficiency with Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.

• Proven ability to build strong working relationships with customers, administrators, and colleagues.

• Demonstrated commitment to high-quality service delivery, customer satisfaction, and effective issue resolution.

• Strong analytical and problem-solving skills, with the ability to identify operational trends and implement process improvements.

• Excellent attention to detail and organizational skills, including the ability to manage multiple tasks in a fast-paced environment.

• Ability to work independently while contributing effectively to a collaborative team.

• Strong written and verbal communication skills, including the ability to explain complex information clearly.

• High level of personal accountability and commitment to continuous improvement.

• Willingness and ability to travel approximately 20%.

Preferred Experience

• Experience with specialty insurance products such as Employer Stop Loss, Travel, Short-Term Medical, Medical Travel, Workers' Compensation, and/or Occupational Accident.

Benefits

• Annual base salary: $61,600–$115,700, depending on location, experience, skills, responsibilities, and performance.

• Potential eligibility for discretionary equity-based compensation and/or performance-based variable pay.

• Competitive compensation package.

• 401(k) plan with generous employer matching contributions.

• Employee Stock Purchase Plan with employer matching.

• Generous paid time off.

• Comprehensive benefits covering health, dental, and vision, alongside programs supporting physical, mental, and financial well-being for employees and their families.

• Tuition reimbursement.

• Support for industry-related certifications and professional training.

• Career development opportunities and resources to support long-term professional growth.

• Matching donation program, volunteer opportunities, and employee-led corporate giving initiatives.

• Dynamic, collaborative, and inclusive work environment.

• Remote work opportunity.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Apply About employer

More about this job

Skills

Program management
Hazard assessment
Underwriting
Regulatory compliance
Team building
Documentation
Quality assurance
Risk management
Reporting
Customer service
Statistics
Litigation
Training and development
Auditing
Coaching
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Problem solving
Attention to detail
Organizational skills
Work independently
Communication skills
Process improvement

Report this job