Jobs in the United States

25+ jobs

Save this search

Added just now
Customer Accounts Advisor
Aaron's, Inc.
Redford, MI
…industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy,…
Added just now
AI
Corp Store - Customer Accounts Manager (CAM) - SALORetail-Dept
Aaron's, Inc.
Philadelphia, PA
- $16.25 to $17 USD / hour
…industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy,…
Added just now
AI
Sales Manager-Part Time
Aaron's, Inc.
Dorchester, MA
- $18.25 to $19.25 USD / hour
- Part-time
…industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy,…
Added just now
AI
Delivery Driver
Aaron's, Inc.
Essex, MD
- $18 to $18.75 USD / hour
…industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy,…
Added just now
AI
Delivery Driver
Aaron's, Inc.
Rocky Mount, NC
- $13.75 to $14.5 USD / hour
…industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy,…
Added just now
AI
Delivery Driver
Aaron's, Inc.
Zebulon, NC
- $14.75 to $15.5 USD / hour
…industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy,…
Added just now
AI
Delivery Driver
Aaron's, Inc.
Newnan, GA
- $14.25 to $15 USD / hour
…industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy,…
Added just now
Office Manager - Beneva (Experience Required)
Coast Dental
Sarasota, FL
Train team and ensure effective customer service skills via the telephone and in person.
Added just now
Office Manager - Beneva (Experience Required)
Coast Dental
Sarasota, FL
Train team and ensure effective customer service skills via the telephone and in person.
Added just now
Merchandiser
UMI Stone/Opustone
Sarasota, FL
Experience in sales, customer service or other people-oriented fields is preferred
Added just now
Operations Support Specialist (Monday-Friday 12pm-9pm)
Flagger Force, LLC
Hummelstown, PA
Exhibit excellent customer service skills; including use of appropriate escalation and de-escalation tactics for reported internal and external customer issues.
Added just now
Safety Professional
Flagger Force, LLC
Cincinnati, OH
Bachelor's or associate degree in occupational safety and health, Environmental Safety or related field or equivalent work experience
Added 1 min ago
EMS and Community Educator
Aurora Health Care Southern Lakes, Inc.
Hartford, WI
…approach to identify "best practice", to improve EMS program service outcomes, strategic planning and goal…
Added 1 min ago
Retail Sales Associate
Ollie's Bargain Outlet
Muskogee, OK
20% Associate discount on all Ollie’s purchases;
Added 1 min ago
Seasonal Sales Associate
Ollie's Bargain Outlet
Florence, KY
The Seasonal Sales Associate assists customers and helps to maintain the store appearance. The Seasonal Sales Associate is responsible for all aspects of customer service, merchandising,…
Added 1 min ago
Retail Front End Team Leader
Ollie's Bargain Outlet
Sandusky, OH
…good customer experience. Responsibilities include aspects of Associate development, customer service, asset protection and store…
Added 1 min ago
[SOFEF Retail Sales Associate
Ollie's Bargain Outlet
Lorain, OH
20% Associate discount on all Ollie’s purchases
Added 1 min ago
Retail Sales Associate
Ollie's Bargain Outlet
Martinsville, VA
20% Associate discount on all Ollie’s purchases;
Added 1 min ago
CA
Assistant Teacher
Children's Aid
New York, NY
- $20.32 to $22.86 USD / hour
Participate in all required agency trainings, workshops, in-service days, conferences, and professional development activities.
Added 1 min ago
CA
Youth Advocate
Children's Aid
Bronx, NY
- $20 to $25 USD / hour
Associate’s Degree in Social Work, Counseling, Psychology or related field required.
Added 1 min ago
Document Control Specialist
Actalent
Wilmington, MA
Associate or bachelors degree in a technical, engineering, information management, or related discipline, or equivalent practical experience.
Added 1 min ago
RH
Office Services Associate
Robert Half
Denver, CO
- $21 to $23 USD / hour
We are looking for an Office Services Associate to support day-to-day back-office operations for a client site in Denver, Colorado. This is a Contract position focused on document…
Added 1 min ago
A
Clinical Research Coordinator
Actalent
Warren, NJ
- $29 to $30 USD / hour
Associate degree with relevant clinical research experience will also be considered.
Added 1 min ago
RH
Loan Funding Processor
Robert Half
Middletown, NY
- $25 to $33 USD / hour
Maintain a high level of service while balancing quality, accuracy, and production standards.
Added 1 min ago
RH
Office Services Associate
Robert Half
Boulder, CO
- $21 to $23 USD / hour
We are looking for an Office Services Associate to support daily administrative operations for a client site. This is a contract position focused on document handling, copy and mail…

Jobgether

AWS Connect Developer

Remote, United States

$115,000 to $200,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $115,000 to $200,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an AWS Connect Developer based in the United States.

As an AWS Connect Developer, you will design, develop, and maintain cloud-based contact center solutions supporting a federal civilian agency. You will leverage Amazon Connect and AWS serverless technologies to build scalable, secure, and reliable customer interaction platforms. Your work will include developing advanced IVR workflows, Python-based Lambda functions, and secure API integrations that connect contact center services with enterprise applications and data systems. You will also automate infrastructure provisioning and software delivery using Terraform and GitLab CI/CD pipelines. Collaborating with technical stakeholders, you will troubleshoot complex issues, optimize platform performance, and ensure compliance with security requirements. This fully remote opportunity offers the chance to contribute to mission-critical federal technology solutions while sharing your expertise and mentoring other developers.

Accountabilities:

Design, develop, configure, and maintain Amazon Connect contact flows, including contact attributes, queue routing, call transfers, IVR branching, and error-handling mechanisms to deliver seamless customer experiences.
Develop and maintain Python-based AWS Lambda functions to extend contact center capabilities, validate integration responses, manage execution timeouts, and handle downstream service failures reliably.
Design, implement, and optimize DynamoDB data models, including partition keys, sort keys, and indexes, to support efficient contact center data storage and retrieval while minimizing hot partitions and throttling.
Build and maintain secure RESTful API integrations using Amazon API Gateway and AWS Lambda, incorporating request validation, authentication, authorization, data transformation, and reliable error handling.
Provision, configure, and maintain cloud infrastructure using Terraform, ensuring consistency, scalability, and security across deployment environments.
Develop and manage GitLab CI/CD pipelines to automate testing, support code reviews, and facilitate controlled promotion of applications and infrastructure changes across environments.
Implement security best practices, including least-privilege access permissions, secure integration boundaries, and controlled diagnostic logging to protect sensitive customer and contact center data.
Monitor, troubleshoot, and resolve complex platform issues involving call routing, latency, availability, and service performance using Amazon CloudWatch diagnostics and contact center metrics.
Identify opportunities to improve system reliability, scalability, and performance through continuous monitoring, optimization, and engineering improvements.
Maintain comprehensive technical documentation covering contact flow logic, integration specifications, deployment procedures, and system recovery processes.
Provide technical guidance, support implementation decisions, and mentor junior developers to promote consistent engineering practices and high-quality delivery.
Collaborate with technical teams and stakeholders to ensure cloud contact center solutions meet operational, security, and business requirements.

Requirements:

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
Between 8 and 15 years of overall IT experience, including:
At least 3–4 years of cloud engineering experience.
At least 4 years of experience administering, supporting, engineering, or troubleshooting Microsoft Windows or Linux operating systems.
An active associate-level cloud service provider certification from AWS, Microsoft Azure, Oracle Cloud Infrastructure (OCI), or Google Cloud is required.
Hands-on experience configuring and administering Amazon Connect, including advanced IVR design, contact attributes, queue routing, transfers, and error-handling workflows.
Strong proficiency in Python development, particularly for AWS Lambda functions and serverless application architectures.
Demonstrated experience developing RESTful API integrations, including event parsing, response validation, timeout management, authentication, authorization, and downstream failure recovery.
Practical experience with Amazon DynamoDB data modeling, including table design, partition keys, sort keys, indexing, and performance optimization.
Strong knowledge of Terraform for Infrastructure as Code (IaC), including cloud resource provisioning and infrastructure management.
Experience developing and maintaining GitLab CI/CD workflows for automated testing, code review, and controlled deployment processes.
Strong cloud scripting, automation, technical documentation, and cross-service troubleshooting capabilities.
Understanding of cloud security principles, particularly least-privilege access, secure API integrations, and protection of sensitive data.
Ability to diagnose complex technical problems, identify root causes, and implement reliable and scalable solutions.
Excellent communication and collaboration skills, with the ability to provide technical guidance and work effectively with multidisciplinary teams.
Must be a U.S. citizen.
Must be able to successfully pass a federal background investigation to obtain access to sensitive information.

Preferred qualifications:

AWS Certified Solutions Architect or AWS Certified Developer certification, with professional-level cloud certifications particularly valued.
Experience integrating Amazon Lex with Amazon Connect, including intent recognition, slot handling, Lambda fulfillment, and fallback workflows.
Knowledge of Amazon Kinesis for real-time data streaming, contact center analytics, metrics, and reporting.
Familiarity with contact center compliance requirements, telephony concepts, and voice networking technologies.
Previous experience delivering cloud-based contact center solutions in federal government or similarly regulated environments.

Benefits:

Competitive annual salary ranging from $115,000 to $200,000, depending on experience, certifications, and qualifications.
Fully remote working arrangement, allowing you to work from anywhere in the United States.
Full-time position with a consistent 40-hour workweek and day-shift schedule.
No travel requirements.
Opportunity to work with advanced AWS technologies, including Amazon Connect, Lambda, DynamoDB, API Gateway, and Amazon Lex.
Exposure to modern cloud engineering practices, Infrastructure as Code, and automated CI/CD pipelines.
Opportunity to contribute to mission-critical federal technology and customer experience initiatives.
Professional development opportunities through hands-on experience with enterprise cloud architectures and industry-recognized certifications.
Collaborative technical environment with opportunities to mentor developers and influence engineering best practices.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Apply About employer

More about this job

Skills

AWS
Python
IBM Terraform
GitLab
CI/CD
Troubleshoot
Regulatory compliance
Security regulations
Coaching
Amazon DynamoDB
Data models
Data storage
RESTful API
Call routing
Documentation
Computer science
Computer technology
Troubleshooting
Microsoft Windows
Linux
Microsoft Azure
Oracle Cloud
Google Cloud
Data modelling
Infrastructure as code
Test automation
Communication skills
Collaboration
AWS certification
Amazon Kinesis
Reporting

Report this job