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Jobs in the United States

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Added just now
Associate/Social Services Specialist (I/II/III)
State of Missouri
Columbia, MO
- Assist in assuring safety of children served in other program areas as designated by agency leadership.
Added just now
Associate/Social Services Specialist (I/II/III)
State of Missouri
Troy, MO
- Assist in assuring safety of children served in other program areas as designated by agency leadership.
Added just now
L
Full Time - Sales Associate - Inside Lawn & Garden - Opening
Lowe's
Columbia, MO
- Full-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added just now
L
Full Time - Sales Associate - Inside Lawn & Garden - Opening
Lowe's
Columbia, MO
- Full-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added just now
W
(USA) Tire & Battery Technician - Automotive
Walmart
Kansas City, MO
- $20 to $28 USD / hour
…and drive sales improve the service experience and elevate associate engagement utilizing hand held technology and systems to make immediate business decisions related to services safety…
Added 6 mins ago
Helper Distribution Test - Washington, DC
Military Spouse Jobs & VetJobs
United States
Associate's degree in electrical field or equivalent experience satisfactory to the Company, such as two years of post-secondary education with AC and DC circuit courses.
Added 6 mins ago
MS
Team Lead - Daylight (4x10's) - Jonesville, SC
Military Spouse Jobs & VetJobs
United States
- $29 to $32 USD / hour
Educational Assistance Program, Employee Discounts, and many more!
Added 7 mins ago
FT
Internal Sales Associate (June 2027 Class)
Franklin Templeton
St. Petersburg, FL · Boston, MA · Stamford, CT
- $55,000 to $65,000 USD / year
The Internal Sales Associate is the entry-level sales position on the Wealth Management Internal Sales Team and considered the gateway to career growth at Franklin Templeton. The Wealth…
Added 8 mins ago
Inpatient Coding Quality Manager
Jobgether
Remote, United States
Associate or bachelor’s degree in Health Information Management, Healthcare Administration, or a related field.
Added 8 mins ago
J
Associate Director, Regulatory Affairs
Jobgether
Remote, United States
- $168,000 to $198,000 USD / year
…applications and next steps. Our partner is looking for an Associate Director, Regulatory Affairs based in the United States…
Added 8 mins ago
J
Associate Director, PSC Operations
Jobgether
Remote, United States
- $127,000 to $218,500 USD / year
…applications and next steps. Our partner is looking for an Associate Director, PSC Operations based in the United…
Added 8 mins ago
Associate Director, Launch Excellence
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for an Associate Director, Launch Excellence based in the United…
Added 13 mins ago
Intellectual Property Associate - Technical/ Engineering Focus
Orrick, Herrington & Sutcliffe LLP
Seattle, WA
…flexible spending accounts, long-term care insurance, and a 401K program. This role is eligible to employees will receive compensated time off through Flexible Time Off program, generous…
Added 18 mins ago
Collections Specialist
City of New York
New York City, NY
- Make outbound debt collection calls, informing debtors of program benefits while collecting outstanding judgment debt.
Added 18 mins ago
Administrative Support
City of New York
Queens, NY
The Electrical Inspection Unit is seeking to hire one Principal Administrative Associate Level I to provide comprehensive administrative coordination, program oversight, and operational…
Added 28 mins ago
Quality Assurance Technician I
Rise Baking Company, LLC
River Falls, WI
Support food safety program, quality standards, and legality of manufactured products
Added 36 mins ago
FT
Investment Associate (Quantitative Research – FT Investment Solutions)
Franklin Templeton
Boston, MA
- $80,000 to $120,000 USD / year
The Investment Associate role is a three-year term position designed to support new graduates in connecting their personal passions and strengths to the mission and principles of Franklin…
Added 36 mins ago
L
Full Time - Sales Associate - Flooring - Day
Lowes
Fairbanks, AK
- Full-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added 36 mins ago
L
Full Time - Loader/Cart Associate - Opening
Lowes
Rancho Cucamonga, CA
- $16.9 to $17.85 USD / hour
- Full-time
Assists customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions
Added 36 mins ago
L
Full Time - Sales Associate - Flooring - Day
Lowes
Lodi, CA
- $16.9 to $17.2 USD / hour
- Full-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added 38 mins ago
WS
(USA) Stocking 2 Coach, Non-Complex
WM Stores Arkansas, LLC
Morrilton, AR
- $65,000 to $100,000 USD / year
…associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively promoting a belonging mindset in the…
Added 39 mins ago
VH
Medical Records Technician (CDIS Outpatient)
Veterans Health Administration
Remote, United States
- $61,722 to $80,243 USD / year
…patients under the Veterans Equitable Resource Allocation (VERA) program that categorizes all VA patients into specific classes representing their clinical conditions and resource…
Added 39 mins ago
VH
Med Rec Tech (Med Coder)
Veterans Health Administration
Remote, United States
- $55,882 to $72,644 USD / year
…patients under the Veterans Equitable Resource Allocation (VERA) program that categorizes all VA patients into specific classes representing their clinical conditions and resource…
Added 39 mins ago
AA
Supervisory Occupational Health Nurse
Animal and Plant Health Inspection Service
Edinburg, TX
- $106,437 to $138,370 USD / year
BASIC REQUIREMENT: A graduate or higher level degree, bachelor's degree, associate degree, or diploma from an accredited professional nursing educational program is required. This education…
Added 39 mins ago
UG
Associate Patient Care Coordinator OBGYN
UnitedHealth Group
Poughkeepsie, NY
- $16 to $29 USD / hour
Optum NY/NJ, is seeking an Associate Patient Care Coordinator OBGYN to join our team in Poughkeepsie, NY Optum is a clinician-led care organization that is changing the way clinicians work…

Jobgether

Associate Director, PSC Operations

Remote, United States

$127,000 to $218,500 USD / year

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Job details

Pay: $127,000 to $218,500 USD / year
Education: Bachelor’s degree
Experience: 8–10 years of progressive experience in patient services, patient support, pharmaceuticals, biotechnology, or other healthcare-related roles.
Posting language: English
Posted: Nov 10, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Director, PSC Operations based in the United States.

The Associate Director, Patient Service Center (PSC) Operations will lead teams responsible for delivering efficient, compliant, and high-quality support to patients and healthcare providers across patient support programs. This leadership role focuses on operational excellence, service quality, and continuous improvement in a regulated healthcare environment. The successful candidate will oversee daily operations, monitor performance, and ensure teams consistently meet established service standards. Managing more than 50 direct and indirect reports, the role requires strong people leadership, coaching, and the ability to foster an inclusive, high-performing culture. Close collaboration with internal stakeholders and external partners will be essential to improving workflows and the overall patient experience. The position is fully remote within the United States, with up to 25% travel required, primarily to Pittsburgh, Pennsylvania.

Accountabilities

• Lead, coach, and motivate a team of more than 50 direct and indirect reports, supporting professional development, accountability, and strong service performance.

• Oversee daily patient service center operations, ensuring compliance with internal procedures, policies, and service level agreements (SLAs).

• Monitor key performance indicators (KPIs), analyze operational results, and identify opportunities to improve efficiency and service quality.

• Ensure patient support activities comply with applicable industry regulations, standards, and patient privacy requirements.

• Review customer and provider feedback, resolve service issues, and implement improvements that strengthen the patient experience.

• Partner with cross-functional teams and external stakeholders to streamline processes, improve workflows, and support effective program delivery.

• Create and deliver presentations to internal stakeholders covering compliance, patient care status, operational achievements, improvement opportunities, and quarterly business reviews.

• Promote a respectful, inclusive, and high-performance team environment.

• Stay informed about industry developments and regulatory changes that may affect patient support programs.

• Travel up to 25% of the time, primarily to Pittsburgh, Pennsylvania, and perform other duties as assigned.

Requirements:

• Bachelor’s degree required, preferably in Life Sciences, Business, Healthcare Administration, or a related field.

• 8–10 years of progressive experience in patient services, patient support, pharmaceuticals, biotechnology, or other healthcare-related roles.

• Demonstrated leadership experience, with the ability to inspire and develop teams while maintaining clear accountability.

• Proven ability to work effectively in a matrix environment and collaborate with cross-functional stakeholders.

• Strong analytical capabilities, including experience with data analysis, performance reporting, and digital tools used in contact center or patient service operations.

• Excellent written and verbal communication skills, learning agility, and change management experience.

• Ability to influence stakeholders without direct authority and manage competing priorities effectively.

Preferred qualifications:

• Advanced degree in a relevant field.

• Strong understanding of call center operations, patient support programs, performance metrics, and healthcare regulations.

• Experience in oncology, immunology, rare diseases, or specialty pharmacy environments.

• Proficiency with CRM platforms, call center software, reporting dashboards, and Microsoft Office.

• Experience across multiple disease states and therapeutic areas.

• Significant field reimbursement experience involving both medical and pharmacy benefit products.

• Ability to exercise independent judgment and manage deliverables in a fast-paced environment.

• Strong customer focus, collaboration, initiative, and results-oriented problem-solving skills.

Benefits:

• Anticipated annual base salary of $127,000–$218,500, subject to applicable terms and conditions.

• Eligibility to participate in a consolidated retirement plan, including pension and 401(k) savings plans, subject to plan terms.

• Vacation: 120 hours per calendar year.

• Sick time: 40 hours per calendar year, with higher allowances for eligible employees residing in Colorado or Washington.

• Paid holidays: 13 days per calendar year, including floating holidays.

• Work, Personal and Family Time: Up to 40 hours per calendar year.

• Parental leave: 480 hours within one year of the birth, adoption, or foster care placement of a child.

• Bereavement leave: Up to 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.

• Caregiver leave: 80 hours within a rolling 52-week period.

• Volunteer leave: 32 hours per calendar year.

• Military spouse time off: 80 hours per calendar year.

• Fully remote work arrangement within the United States.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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