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Added 4 mins ago
AT
Manufacturing Representative - Night Shift
Agilent Technologies
Frederick, CO
- $34 to $53 USD / hour
Associate's or Bachelor's degree in a scientific or technical field, or equivalent experience.
Added 4 mins ago
AT
Manufacturing Representative - Night Shift
Agilent Technologies
Frederick, CO
- $34 to $53 USD / hour
Associate's or Bachelor's degree in a scientific or technical field, or equivalent experience.
Added 12 mins ago
Temporary Sales Associate
Tapestry, Inc.
Laredo, TX
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 34 mins ago
BT
Administrative Specialist - Executive (Town Manager's Office)
Blacksburg, Town of (VA)
Blacksburg, VA
- $20.61 to $24.15 USD / hour
Assists with monitoring office expenditures, processing invoices and purchase orders, reconciling expenses and credit card receipts, and maintaining related financial documentation
Added 37 mins ago
Support Associate IV- Second Shift
CGI
Portsmouth, NH
…and adjudication departments. Additionally, perform various processing functions, utilizing office equipment and machinery in the preparation, processing, and mailing of passports and…
Added 41 mins ago
G
Maintenance Engineer
GPAC
Golden Valley, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 41 mins ago
G
Maintenance Engineer
GPAC
Hopkins, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 41 mins ago
G
Maintenance Engineer
GPAC
Maple Grove, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 41 mins ago
G
Maintenance Engineer
GPAC
Long Lake, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 41 mins ago
G
Maintenance Engineer
GPAC
Loretto, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 41 mins ago
G
Maintenance Engineer
GPAC
Hamel, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 41 mins ago
G
Maintenance Engineer
GPAC
Plymouth, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 41 mins ago
G
Maintenance Engineer
GPAC
New Hope, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 41 mins ago
G
Maintenance Engineer
GPAC
New Hope, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 41 mins ago
G
Maintenance Engineer
GPAC
Minnetonka, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 48 mins ago
Sr. HR Generalist
Compass Group
HOUSTON, TX
…Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at…
Added 52 mins ago
Technician II - Commercial and Regulated - Monday-Thursday, 9:00pm - 7:30am
INTEGRATED DNA TECHNOLOGIES, INC.
Coralville, IA
…semiautomatic machines and related equipment in a continuous production/processing operation, formulating custom orders, operating laboratory equipment, following procedures and…
Added 58 mins ago
MO
Merchandise Coordinator
Marmaxx Operating Corp
Port Arthur, TX
- $14 to $14.5 USD / hour
Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer…
Added 1 hour ago
Public Health Program Associate (4214063)
State of Missouri
Jefferson City, MO
…team responsible for ensuring complete, accurate, and timely processing of HIV surveillance…
Added 1 hour ago
SAP Product Costing Senior Manager - CMT (Software & Platforms)
Accenture
Saint Louis, MO
…Product costing (additional experience with Cost Accounting processing including, but not limited to: Inventory Valuation, Margin Analysis, Overhead Accounting or Project Accounting…
Added 1 hour ago
SAP Finance Contract Accounting (FI-CA) Manager - CMT/Media & Entertainment
Accenture
Saint Louis, MO
You have a passion for finance, for high-volume transaction processing done right, and for delivering SAP-based revenue transformation projects that make a positive impact on your clients'…
Added 1 hour ago
SAP Finance Contract Accounting (FI-CA) Manager - Utilities
Accenture
Saint Louis, MO
+ Lead the design of FI-CA for utilities, including business partner and contract account models, payment processing and clearing, security deposits, budget billing and instalment plans,…
Added 1 hour ago
KU
Machine Operator - 1st Shift
KPR US LLC
Deland, FL
- $17 USD / hour
The Associate II, Assembly plays a key role in the manufacturing process of Cardinal Health medical products. The Associate II, Assembly operates multiple machines at once and performs…
Added 1 hour ago
Administrative Associate II (AWO Secretary) - Warren Correctional Institution
Adult Correction
Warren County, NC
2. Processing documents and correspondence by transcribing dictation from rough drafts provided by the Associate Warden of Custody Operation and often using independent composition.
Added 1 hour ago
BF
Item Data Coordinator
Blain's Farm & Fleet
Janesville, WI
- $19.5 to $21 USD / hour
Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!

Jobgether

Advanced Technical Support Specialist

Remote, United States

$74,800 to $112,200 USD / year

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Job details

Pay: $74,800 to $112,200 USD / year
Experience: At least 5 years of experience in a technical role or hands-on field service position, particularly involving reciprocating engines or gas compression applications.
Posting language: English
Posted: Nov 5, 2026

Original job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Advanced Technical Support Specialist based in the United States.

The Advanced Technical Support Specialist will provide advanced technical assistance to customers, service partners, and field teams across the Americas. This role focuses on troubleshooting and resolving complex issues involving gas engines and associated power generation systems. You will manage technical cases from initial customer contact through resolution, combining remote diagnostics with occasional onsite support. Working closely with distributors, technicians, and internal specialists, you will help ensure reliable equipment performance, operational continuity, and customer satisfaction. The position also involves supporting commissioning, maintenance, repairs, and technical improvements while contributing to service quality and performance metrics. This is a hands-on opportunity for an experienced technical professional who enjoys solving complex problems in a customer-focused, international environment.

Accountabilities

In this role, you will oversee technical issue resolution, support field service operations, and help maintain high standards of equipment reliability and customer service. Your main responsibilities will include:

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Manage customer-focused responses to unplanned service events, overseeing technical cases from initial contact through final resolution.

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Coordinate field technician dispatch, provide technical briefings, conduct debriefings, and ensure lessons learned are incorporated into future service activities.

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Deliver first-, second-, and third-level troubleshooting support for gas engines and associated systems, both remotely and onsite.

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Support commissioning, startup, minor maintenance, and troubleshooting activities involving engines and packaged accessories.

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Provide technical assistance for generators, low- and medium-voltage systems, gas supply equipment, control systems, and programmable logic controllers (PLCs).

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Coordinate with customers, distributors, and service partners to assess site readiness, verify compliance, and ensure documentation accuracy.

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Follow up on outstanding technical actions and ensure issues are addressed within established timelines.

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Identify, track, and resolve technical and quality issues arising during commissioning, overhauls, repairs, upgrades, and maintenance activities.

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Apply global service tools, established processes, and best practices to improve resolution speed, service quality, and customer satisfaction.

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Contribute to service performance indicators, key performance metrics, and reporting activities.

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Collaborate with technical support and field service teams to promote responsiveness, clear communication, knowledge sharing, and continuous improvement.

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Participate in service events and technical forums to strengthen customer and partner relationships and share technical expertise.

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Perform additional duties within the scope of the role and support operational continuity as required.

Requirements

The ideal candidate will bring substantial hands-on technical or field service experience, strong troubleshooting capabilities, and a customer-oriented approach. You should be comfortable working independently, managing complex technical cases, and collaborating with teams across different regions. The following qualifications and skills are expected:

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At least 5 years of experience in a technical role or hands-on field service position, particularly involving reciprocating engines or gas compression applications.

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Demonstrated customer service experience and the ability to manage technical issues effectively in high-pressure situations.

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A bachelor's degree in Mechanical Engineering, Electrical Engineering, or Engineering Technology; an associate degree in a related technical field; or an equivalent combination of education and relevant professional experience.

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Understanding of gas engine systems and their mechanical, electrical, and control components.

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Strong technical aptitude, business awareness, and basic IT proficiency.

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Excellent troubleshooting, problem-solving, and root cause analysis skills, including experience with mechanical failure analysis.

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Proficiency in diagnostic tools, remote monitoring systems, and digital service platforms.

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Strong verbal and written communication skills, with the ability to explain technical concepts to customers and audiences with varying levels of technical knowledge.

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Ability to collaborate effectively in a global, multicultural environment and work across different functions and regions.

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Ability to work independently, manage multiple priorities, and maintain strong organizational skills.

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High attention to detail and a consistent focus on safety, quality, and customer satisfaction.

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Willingness to participate in rotational shift schedules and on-call support based on business requirements.

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Willingness to travel within the Americas region up to 20% for onsite assignments or training.

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Valid driver's license.

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Legally authorized to work in the United States without current or future employer sponsorship.

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Relevant commissioning training certification for the supported engine product portfolio.

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Ability to work in both field and office environments, with the physical capacity to sit for extended periods, communicate effectively, use standard computer equipment, and lift up to 10 lbs.

Benefits

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Annual salary range of $74,800–$112,200, depending on relevant experience, technical certifications, and other job-related qualifications.

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Medical, dental, and vision insurance coverage.

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Life insurance and long-term disability coverage.

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Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).

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Paid time off.

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14 paid holidays annually.

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401(k) retirement savings program.

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Professional development opportunities and access to challenging technical projects.

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Primarily onsite position based in Houston, Texas, with limited flexibility for occasional remote work.

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Remote training and work arrangements where applicable to the position.

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Travel opportunities across the Americas region, up to 20% depending on business needs.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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