Project Manager (EVS)

SUMMARY: The Project Manager oversees all Environmental Services operations at the VA La Jolla Medical Center, ensuring a clean, safe, and patient-centered environment that meets VA standards, infection-control requirements, and federal contract obligations. This role provides strategic leadership, directs daily EVS operations, manages supervisory staff, and maintains strong relationships with VA leadership. The Project Manager is responsible for staffing, training, quality assurance, regulatory compliance, and performance outcomes across the facility. This position plays a critical role in supporting veteran care by delivering consistent, high-quality environmental services and fostering a culture of safety, accountability, and service excellence.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following list of functions is descriptive of the work to be performed but it should not be construed as an exhaustive list of responsibilities, functions and tasks that the job may require.

• Assigns daily work duties, establishes schedules, and oversees task completion to ensure all EVS services meet VA standards, infection-control requirements, and contract specifications. Conducts routine inspections to verify quality and compliance.
• Ensures the safety of all assigned staff by enforcing safe work practices, providing required safety training, and maintaining adherence to OSHA, VA, and company safety protocols. Reports all workplace injuries immediately and follows established workers’ compensation procedures.
• Builds and maintains effective working relationships with VA leadership, clinical staff, and other stakeholders. Responds promptly to customer concerns, investigates service issues, and resolves complaints in accordance with company procedures. Escalates significant client matters to the Division Manager in a timely and appropriate manner.
• Prepares, reviews, and submits all required administrative reports, including payroll, attendance, performance metrics, and contract-related documentation. Ensures accuracy, completeness, and timely submission to the Corporate Office.
• Oversees the proper use, maintenance, and security of all EVS equipment, including floor machines, vacuums, auto-scrubbers, and other custodial tools. Ensures equipment is operational, serviced as required, and used safely by staff.
• Manages inventory levels to ensure adequate supplies and materials are available to support daily operations. Orders, receives, and distributes supplies in accordance with company procedures and contract requirements.
• Provides direct supervision and leadership to EVS staff, including coaching, training, performance feedback, corrective action, and recommendations for disciplinary measures or termination when necessary. Ensures all supervisory actions comply with company policies and any applicable collective bargaining agreement.
• Performs additional duties as assigned to support operational needs, contract compliance, and the mission of providing a clean, safe, and patient-centered environment for veterans.

SUPERVISORY RESPONSIBILITIES: Manages three to ten subordinate supervisors, who in turn supervise a total of 6 to 75 employees. Is responsible for the overall direction, coordination, evaluation, and success of these sub-units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees up to and including recommending for termination; addressing complaints and resolving problems.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to follow directions, ability to interact well with co-workers; ability to understand work rules and procedures; ability to accept constructive criticism.

EDUCATION and/or EXPERIENCE: High School graduate or GED equivalent. Three (3) years of experience in managing custodial maintenance in health care facility, preferably at a military hospital and/or in a facility at least 500,000 square feet in size. Previous duties shall have included training, management, and quality control, supervision of housekeeping employees, and interface with hospital operations personnel. Familiarity with the use of a personal computer, with proficiency in the use of spreadsheet software applications preferable. Ability to interpret, analyze and report the work of assigned staff, including the ability to determine appropriate staffing requirements.

LANGUAGE SKILLS: Must be able to write, read and speak fluent English as it is the most commonly used language and per government contract requirements. Effective written and verbal communication skills.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS: Certificate of course completion and passing for State required Sexual Harassment Training within six (6) months of obtaining this position. Non-compliance with all or part of this section will result in demotion with possible termination.

Background Investigation: Any formal offer of employment is contingent upon the successful completion of a background investigation. Candidates are not required to disclose criminal history, nor will a background check be conducted, until a conditional job offer has been extended. Job Options, Inc. participates in the federal E-Verify program to confirm identity and employment authorization for all newly hired employees. Upon accepting a conditional offer, you will be required to complete the Form I-9. Per federal guidelines, if you present a List B document for identity verification, it must contain a photograph.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires heavy work. The job requires routinely lifting/pushing up to 50 pounds and occasionally lifting/pushing more than 50 pounds or exerting heavy force. The job involves standing more than four hours per day: walking briskly, stooping, bending, lifting, etc. are regularly required. The environmental conditions are usually moderate.