Jobs in the United States

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Added 3 mins ago
Program Manager I
RIX Industries
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Must have the following physical abilities:
Added 3 mins ago
Sales Enablement & Revenue Operations Lead
Strategus, LLC
Remote, United States
Own the sales enablement strategy, program calendar, and day-to-day execution, aligned with Sales leadership's priorities
Added 3 mins ago
Senior Financial Analyst, Trade Finance
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Number of Days in Office: 3
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Safety Manager - Manassas, VA
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Business Solutions Manager, Manufacturing & Distribution
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As Business Solutions Manager, Manufacturing & Distribution, you will lead a team that turns those challenges into effective business process and technology solutions. You will work closely…
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YM
Camp Property Manager
YOUNG MEN'S CHRISTIAN ASSOCIATION OF THE GREATER TWIN CITIES
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GRC/IRM ServiceNow Technology Implementation Solutions – Manager
PWC US
TX-Austin, TX · FL-Miami, FL · FL-Tampa, FL · CA-Los Angeles, CA · IL-Chicago, IL · MA-Boston, MA · OH-Cleveland, OH · NY-New York, NY · NJ-Florham Park, NJ · CA-San Diego, CA · CA-San Francisco, CA · PA-Philadelphia, PA · TX-Houston, TX
What You Must Have
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WF
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- $80,000 to $120,000 USD / year
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Warehouse Assistant Winter 2026
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USESI is looking for a motivated and enthusiastic Quotations Lighting/Gear Manager to join our team. This position is located in our Chesapeake, VA location.
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Senior Product Engineer
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Reporting to the Engineering Manager, the person in this role will support the department's objective to support the manufacturing and design teams in producing the highest quality product…
Added 8 mins ago
Retailer Experience Senior Specialist
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Reporting to the Transformation Manager, the Retailer Experience Senior Specialist will support the design, selection and implementation of sales and aftersales technology solutions. The…
Added 8 mins ago
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WHAT YOU BRING TO THE TABLE… (MUST HAVE)
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Radiation Protection Manager
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Industrial Project Manager
KPFF Consulting Engineers
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The KPFF Industrial Group is hiring! We are a group focused on project leadership who work directly with high profile, nationwide clients, who are driving innovation in the US economy. We…
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Structural Design Lead, Industrial Projects
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Added 23 mins ago
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Core Accounts Representative
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- $80,000 to $95,000 USD / year
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Added 25 mins ago
Mainframe Systems Programmer - CICS
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Added 27 mins ago
Senior Project Manager/Program Manager
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Senior Manager, Procurement A&D Integration & Transition
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JLR

Retailer Experience Senior Specialist

Mahwah, NJ, United States

Apply on jaguarlandrovercareers.com About employer

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Job details

Apply by: Dec 14, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

POSITION: Retailer Experience Senior Specialist

LOCATION: Mahwah, NJ

RECRUITMENT RANGE: $95,000 - $119,000

Live the Exceptional With Soul. This is the singular purpose of JLR.

At the core of these experiences are the products themselves. The JLR brands have undergone a dramatic transformation over the past years.

JLR is reimagining the future of modern luxury by design through our distinct British brands. Our purpose is to ‘Live the Exceptional with Soul’ by being the proud creators of modern luxury and being guided by a set of behaviors we call our Creators’ Code: Customer Love; Unity; Integrity; Growth; Impact.

At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.

Reporting to the Transformation Manager, the Retailer Experience Senior Specialist will support the design, selection and implementation of sales and aftersales technology solutions. The Specialist will work closely with US JLR employees, Global JLR employees, JLR Field teams and retailers to ensure the technology supports the processes that drive personalized and differentiated customer experiences in the luxury automotive marketplace, and support efforts to improve owner loyalty and service retention.

What you will be doing:

Monitoring and reporting on retailer performance and process enhancements related to sales and aftersales technology, customer mobility, and connected vehicle.
Delivering Business Change Management throughout the retailer network.
Providing administrative and system-specific assistance to retailers and internal departments.
Managing the relationship with all retailer system vendors.
Legal coordination and facilitation with local and global legal teams.
Defining new software and/or process opportunities and forecast impact on customers, Retailers and JLR. Establish ROI and impact on NPS.
Liaising cross departmentally with internal colleagues to leverage programs, increase effectiveness and assist with analysis of retailer processes.
Ensuring features are easily accessible by customers and the benefits of purchasing at JLR retailers are widely known.
Performing other duties as required.

What you will need:

Bachelor’s Degree in Marketing, Finance, Business Analytics, Management Information Systems or General Business or equivalent work experience
Minimum 7 years work related experience
3+ years professional experience with a focus on digital retailing, omni-channel retailing or similar
Experience with or understanding of automotive retailer sales and aftersales processes
Experience with or understanding of automotive retailer sales and aftersales tools, systems, software
Experience developing long term partnership strategies, go-to-market plans, implementation plans and training strategies
Strong analytic skills and the ability to turn information into an actionable plan
Outstanding stakeholder engagement and project management skills and techniques
Ability to build advocacy in the stakeholder network and overcome obstacles that could prevent successful achievement of program participation
Exemplary written, verbal and interpersonal skills, with the ability to sell ideas and work cross-functionally
Highly organized and able to prioritize a diverse workload
Highly competent with MS packages including PowerPoint, Excel and Word
Strong public speaking skills and the ability to facilitate workshops

Schedule: Hybrid Ways of Working (Monday, Tuesday, Thursday - office days; Wednesday and Friday - choice days)

Base pay offered may vary depending on multiple individualized components, including location, skills, experience, and market factors. The total compensation package for this position may also include other elements, including a target bonus in addition to a full range of medical/health, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick/personal, and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position”.

So Why Us?

As a people-first company, working at JLR means opportunity, teamwork, and growth. That's why working here is so much more than a job.
Be part of an international, inclusive, and open-minded company
Global Bonus Program based on company performance
You are never just a number. We take pride in taking care of our employees, doing everything we can to make sure that our teammates thrive both in and out of the office.
Our employees receive a generous time off policy
We offer a discounted Luxury Vehicle Car Program
Employees also receive generous health care and retirement plans
Quarterly Chair Massages
Maternity/Paternity Leave
Complimentary lunch
And more!

Thank you for your interest in working for us, we love it here and think you will too!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JLR North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training.

#WEAREJLR

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Jobs in the United States