New Rest Opening Mgr

Training Program Leadership

• Orchestrate comprehensive training strategies at new restaurant openings to establish operational excellence
• Drive continuous improvement through analysis of program effectiveness and systematic feedback integration
• Execute training facilitation ensuring consistent delivery aligned with business objectives
• Provide strategic operational support during critical opening phases
• Cultivate strategic partnerships with operations leadership to drive alignment and performance
• Collaborate on problem-solving initiatives during critical opening phases
• Implement adaptive training strategies based on operational feedback and metrics

Team Leadership and Development

• Build and lead high-performing trainer teams across multiple locations
• Architect coaching and mentorship frameworks for trainer advancement
• Implement systematic feedback and performance evaluations
• Cultivate a culture of excellence and continuous learning Trainer Recruitment and Development
• Execute talent acquisition initiatives to build a robust pipeline of qualified trainers
• Design trainer selection frameworks based on performance criteria and cultural alignment
• Deploy recruitment strategies and awareness campaigns to attract top-tier talent
• Architect assessment and interview processes to identify high-potential candidates
• Implement readiness and development programs to optimize trainer performance
• Leverage technology platforms and in-person sessions for scalable development NRO Training Manager Job Description October 2025 JNN Human Resources CONFIDENTIAL – FOR INTERNAL USE ONLY We are an Equal Opportunity Employer. Proof of eligibility to work in the United States is required.

Content Development and Training Design

• Architect training content and facilitation resources that drive measurable outcomes
• Design multi-modal training experiences incorporating presentation, classroom, and experiential methodologies
• Develop engaging learning experiences through activities, gamification, and competitive elements
• Ensure alignment of training materials with operational standards and organizational culture
• Maintain dynamic content libraries reflecting best practices and business requirements

NRO Preparation and Logistics

• Lead cross-functional coordination with operations and support departments
• Execute logistical frameworks including accommodation management and team deployment
• Build and deploy training teams tailored to specific opening requirements
• Manage financial coordination including payroll administration and resource allocation
• Implement material sourcing and supply chain management for training programs
• Design restaurant setup strategies that optimize training environments

Field Support and Performance Improvement

• Assist with training rollouts and initiatives in existing restaurants between openings
• Deploy TIGER teams (specialized task force of trainers) to underperforming restaurants requiring targeted support
• Build and lead TIGER team trainers, providing onsite coaching and guidance while supporting managers on shift
• Develop comprehensive action plans for training deliverables and monitor results with long-term ROI analysis

Qualifications

• 5+ years of experience in restaurant operations, training, or similar field
• Demonstrated experience leading teams and managing training programs
• Strong background in restaurant operations with understanding of front-of-house and back-of-house functions
• Experience in high-pressure, fast-paced environments

Essential Skills and Abilities

• Exceptional coaching and mentoring capabilities with ability to deliver and receive frequent feedback
• Strong leadership presence with ability to manage and develop teams effectively
• Excellent presentation and facilitation skills across various training modalities
• Advanced project management and organizational skills with ability to coordinate complex logistics
• Superior communication skills with ability to build strong cross-functional relationships
• Extreme flexibility with proven ability to pivot quickly in dynamic situations
• Strong problem-solving abilities and strategic thinking capabilities
• Proficiency in content development and instructional design principles

NRO Training Manager Job Description October 2025 JNN Human Resources CONFIDENTIAL – FOR INTERNAL USE ONLY We are an Equal Opportunity Employer. Proof of eligibility to work in the United States is required.

Core Competencies

• Honest: Demonstrates transparency and integrity in all interactions
• Respectful: Values diverse perspectives and treats all team members with dignity
• Committed: Shows dedication to excellence and follow-through on responsibilities
• Disciplined: Maintains consistent processes and attention to detail
• Supportive: Actively helps others succeed and grow in their roles

Personal Attributes

• Resilient and adaptable professional who thrives in challenging, fast-paced environments
• Self-motivated with strong sense of urgency and effective prioritization capabilities
• Collaborative leader with exceptional interpersonal skills and relationship-building abilities
• Detail-oriented with ability to manage multiple complex projects simultaneously
• Professional demeanor with positive attitude and ability to remain calm under pressure
• Passionate about developing others and creating exceptional learning experiences
• Strong cultural ambassador who consistently represents and promotes organizational values

Compensation and Benefits

• Car allowance provided for extensive travel requirements
• All meals and travel expenses covered by the company
• Comprehensive benefits package
• Opportunities for professional development and career advancement

Additional Requirements

• Flexibility to work evenings and weekends as required by opening schedules
• Ability to lift and move materials up to 50 pounds
• Willingness to spend extended periods away from home base
• Travel up to 75%

What We Offer Jim 'N Nick's is committed to the growth and development of our team members. This role offers the unique opportunity to directly impact the success of new restaurant openings while building meaningful careers for our training teams. You'll work in a dynamic environment where your expertise in training and operations will contribute to enriching communities through authentic BBQ experiences across our growing restaurant network.

Disclaimer This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, team member development and compensation. As such, the incumbent may perform other duties and responsibilities as required