Content Development Layout Technician

Position

Summary:

Content Developers create and deliver high quality print letter copy services. This position will develop and maintain digital content layout programs for customer mailings; as well as gather, organize; edit, and proof, customer information for print production (not web content).

Content Developers set up letter composition using variable data programming and GMC/Quadient Inspire while managing numerous projects simultaneously with effective communication with internal departments for job instructions and/or customer specifications. This position provides off-hours support as needed. This is an on-site role.

Requirements

• Associate Degree in Graphics Art/Design, Computer Science-related technical discipline preferred but not required; or equivalent experience.
• Two or more year’s professional Content Development experience preferred but not required.

Essential

Functions:

• Compile client’s content including letter copy, graphics, and other media assets, and convert to meet specifications.
• Proof content, format, and variable letter copy.
• Update and maintain content library.
• Audit production proofs for others.
• Serve as liaison with customers, account management, IT group, and operations.
• Estimate and deliver upon schedules and plans.
• Participate in special projects and project management duties as needed.
• Work frequently on client onboarding projects.
• Collaborate with clients during the sales and solution stages.
• Maintain consistent internal documentation related to issues, resolutions, usage topics, and training.
• Create image proofs and make file revisions as needed

Additional Responsibilities:

• May provide off-hours support when necessary.

Benefits

*New Associates become eligible for benefits the 1st of the month following 60 days!

• Medical
• Dental
• Vision
• Life & Disability Insurance Options
• 401K with employer match
• Career growth & development
• Friendly company culture!

JSM is an equal opportunity employer.