Career Counselor - Workforce Opportunities

About Jericho Project Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year - including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+.

Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family.

In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being - one person, one home, and one community at a time.

About the Position Career Counselor will provide workforce development services to Young Adults who enroll in Jericho’s programs in order to help them achieve the highest possible level of employment, educational attainment, or other meaningful activity, e.g., paid internship. The Career Counselor will work closely with the workforce development team as well as the site director and the case management staff to ensure that participant’s employment and educational goals are fully met.

Position: Career Counselor Location: Manhattan Reports To: Program Director Status: Non-Exempt Compensation: $53,000.00 to $55,000.00 annualized

Responsibilities:

• Provide one-on-one workforce development services to young adults enrolled in Jericho’s Rapid Re-Housing Program.
• Develop creative client engagement strategies and maintain high participant engagement in program activities.
• Conduct, at minimum, biweekly outreach to all participants and maintain related progress notes.
• Complete employment and educational assessments on all participants; ensure that assessments and service plans are updated as required.
• Identify low- and no-cost community resources and refer participants to skills training programs, HSE, ESOL and other literacy programs, college and other higher education programs, as indicated in their individual service plans.
• Assist participants in developing a job readiness portfolio, including a resume, assessment of interviewing skills, workplace attire and letters of inquiries.
• Work closely with WIFI’s Employment Specialists; respond to job leads within required timeframe; identify and refer participants for matching positions via Electronic Case Management system (AWARDS).
• Assist young adults in conducting independent job search; identify new job leads as needed and make direct referrals to employers.
• Provide job retention and follow-up services to employed participants.
• Access community resources to aid clients in their job search, job retention and/or re-placement efforts.
• Participate in case conferencing sessions with the case management team, as required.
• Regularly attend monthly WfO and RRH meetings.
• Maintain and update participant information in AWARDS and other data management systems as required by the funding agencies.
• Provide information related to participant engagement, employment and educational achievements, and other performance indicators as requested.
• Other responsibilities as assigned and required by the emerging needs of programs and participants.

Requirements:

• Provide one-on-one workforce development services to young adults enrolled in Jericho’s Rapid Re-Housing Program.
• Develop creative client engagement strategies and maintain high participant engagement in program activities.
• Conduct, at minimum, biweekly outreach to all participants and maintain related progress notes.
• Complete employment and educational assessments on all participants; ensure that assessments and service plans are updated as required.
• Identify low- and no-cost community resources and refer participants to skills training programs, HSE, ESOL and other literacy programs, college and other higher education programs, as indicated in their individual service plans.
• Assist participants in developing a job readiness portfolio, including a resume, assessment of interviewing skills, workplace attire and letters of inquiries.
• Work closely with WfO’s Employment Specialists; respond to job leads within required timeframe; identify and refer participants for matching positions via Electronic Case Management system (AWARDS).
• Assist young adults in conducting independent job search; identify new job leads as needed and make direct referrals to employers.
• Provide job retention and follow up services to employed participants.
• Access community resources to aide clients in their job search, job retention and/or re-placement efforts.
• Participate in case conferencing sessions with the case management team, as required.
• Regularly attend monthly WfO and RRH meetings.
• Maintain and update participant information in AWARDS and other data management systems as required by the funding agencies.
• Provide information related to participant engagement, employment and educational achievements, and other performance indicators as requested.
• Other responsibilities as assigned and required by the emerging needs of programs and participants.

ADA Specifications:

This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables.

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success.

DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.