Jobs in the United States

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Added 5 mins ago
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Steel Project Manager
GPAC
Wichita, KS
- $75,000 to $115,000 USD / year
Proficient in project management and construction software, including Tekla, AutoCAD, Bluebeam, Fabtrol (or similar).
Added 7 mins ago
G
Steel Estimator
GPAC
Wichita, KS
- $60,000 to $100,000 USD / year
Utilize industry-standard estimating software to generate proposals and bid packages.
Added 7 mins ago
Project Manager
Quarterhill
Denver, CO
Bachelor’s degree in engineering or similar required.
Added 8 mins ago
G
Steel Detailer
GPAC
Wichita, KS
- $60,000 to $95,000 USD / year
Create detailed fabrication and erection drawings for structural steel and miscellaneous metals (stairs, railings, catwalks, etc.) using industry-standard software.
Added 10 mins ago
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Steel Project Manager
GPAC
Kansas City, KS
- $75,000 to $115,000 USD / year
Proficient in project management and construction software, including Tekla, AutoCAD, Bluebeam, Fabtrol (or similar).
Added 11 mins ago
A
Dealer Partner Support Specialist - Level 1 (United States)
AutoFi
Remote, United States
- $67,000 to $72,000 USD / year
Collaborate with Account Management, Product, Engineering, and other internal teams, as well as external vendors, to coordinate solutions and support evolving Dealer Partner needs.
Added 12 mins ago
G
Steel Estimator
GPAC
Kansas City, KS
- $60,000 to $100,000 USD / year
Utilize industry-standard estimating software to generate proposals and bid packages.
Added 13 mins ago
G
Steel Detailer
GPAC
Kansas City, KS
- $60,000 to $95,000 USD / year
Create detailed fabrication and erection drawings for structural steel and miscellaneous metals (stairs, railings, catwalks, etc.) using industry-standard software.
Added 16 mins ago
Senior Project Analyst - Software Development
GD Information Technology, Inc.
United States
Business Needs, Deliverables Management, Software RequirementsCertifications:
Added 16 mins ago
Electrical Engineer
GD Information Technology, Inc.
United States
The Electronics Engineer must have:
Added 17 mins ago
G
Steel Project Manager
GPAC
Topeka, KS
- $75,000 to $115,000 USD / year
Proficient in project management and construction software, including Tekla, AutoCAD, Bluebeam, Fabtrol (or similar).
Added 17 mins ago
G
Steel Estimator
GPAC
Topeka, KS
- $60,000 to $100,000 USD / year
Utilize industry-standard estimating software to generate proposals and bid packages.
Added 18 mins ago
Software Engineer II- Full-stack Developer
Deloitte
Saint Louis, MO
Software Engineer II, AI & Engineering/Engineering as a Service
Added 18 mins ago
Customer Service Coordinator- Spectrum Metalcraft
Velocity Flow Technologies
Salina, KS
1-3 years of experience in a customer service role, preferably in manufacturing or engineering environments.
Added 18 mins ago
Software Engineer II- Full-stack Developer
Deloitte
Kansas City, MO
Software Engineer II, AI & Engineering/Engineering as a Service
Added 18 mins ago
Senior Software Engineer
STERIS Corporation
Minneapolis, MN
Designs, documents, implements, and maintains efficient, reusable, secure, and reliable software code according to corporate and department standards and procedures for new and sustaining…
Added 20 mins ago
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Steel Project Manager
GPAC
Oklahoma City, OK
- $75,000 to $115,000 USD / year
Proficient in project management and construction software, including Tekla, AutoCAD, Bluebeam, Fabtrol (or similar).
Added 20 mins ago
Transportation Engineer
GPAC
Chicago, IL
…providers, contractors, public agencies, and multidisciplinary engineering teams to deliver safe, efficient, code-compliant roadway…
Added 20 mins ago
Civil Structural Engineer
GPAC
Chicago, IL
Perform structural analysis using industry-standard engineering software.
Added 20 mins ago
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Steel Estimator
GPAC
Oklahoma City, OK
- $60,000 to $100,000 USD / year
Utilize industry-standard estimating software to generate proposals and bid packages.
Added 21 mins ago
G
Steel Detailer
GPAC
Oklahoma City, OK
- $60,000 to $95,000 USD / year
Create detailed fabrication and erection drawings for structural steel and miscellaneous metals (stairs, railings, catwalks, etc.) using industry-standard software.
Added 21 mins ago
G
Steel Project Manager
GPAC
Tulsa, OK
- $75,000 to $115,000 USD / year
Proficient in project management and construction software, including Tekla, AutoCAD, Bluebeam, Fabtrol (or similar).
Added 21 mins ago
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Mechanical Engineer
GPAC
St Louis, MO
- $90,000 to $100,000 USD / year
…partnered with a well-established company in the Mechanical Engineering…
Added 23 mins ago
G
Steel Estimator
GPAC
Tulsa, OK
- $60,000 to $100,000 USD / year
Utilize industry-standard estimating software to generate proposals and bid packages.
Added 23 mins ago
G
Mechanical Engineer
GPAC
Reno, NV
- $90,000 to $100,000 USD / year
…partnered with a well-established company in the Mechanical Engineering…

Jenzabar

Technical Support Specialist I

Remote, United States

$47,000 to $56,000 USD / year

Apply on jobs.workable.com About employer

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Job details

Pay: $47,000 to $56,000 USD / year
Posting language: English
Posted: Sep 28, 2026

Original job description

Jenzabar is looking for a highly motivated Technical Support Specialist I to join our fast‑paced, customer‑focused Support organization. This role provides technical troubleshooting, functional guidance, and high‑quality customer service to institutions using Jenzabar products. The right candidate thrives in an environment where priorities shift quickly; problems require curiosity and persistence, and customer empathy is non-negotiable.

Core Responsibilities

Provide prompt, professional technical support for Jenzabar products, troubleshooting both functional and system level issues
Analyze and resolve customer problems using SQL, logs, browser developer tools, and structured troubleshooting workflows
Prioritize multiple cases at once, balancing urgency, impact, and customer expectations
Communicate clearly with customers, peers, Cloud Ops, Product, and Engineering teams
Document findings, steps, and solutions concisely for customers and our internal knowledge base
Act as a liaison between Support and Product Development, escalating with complete and accurate context
Continuously increase your product and technical expertise through training, documentation, and hands-on learning

Required Qualifications

Experience troubleshooting web applications or enterprise software
Functional knowledge of higher education registration, financial aid, or other areas that relate to students and enrollment
Strong customer empathy and ability to remain calm, clear, and professional under pressure
Excellent prioritization skills with the ability to juggle multiple cases in a fast-moving environment
Structured problem-solving approach with attention to detail and curiosity
Clear, concise written and verbal communication
Ownership and accountability - you follow through, escalate early, and close the loop
Collaborative mindset; you work effectively with Product, Cloud Ops, peers, and leadership
Adaptability - comfortable with frequent change in tooling, process, and priorities

Preferred Qualifications

Bachelor’s degree in Computer Systems or a related field preferred, OR equivalent demonstrated experience such as relevant coursework or certifications (e.g., Bootcamp, Codecademy, Udemy, Coursera)
Experience working in a support desk, helpdesk, or SaaS support environment
Familiarity with HTML/JavaScript for diagnosing web issues
Ability to write and interpret SQL queries
Comfort with logs, stack traces, browser developer tools, and technical diagnostics
Familiarity with relational databases, networks, Windows/Server environments, or application servers
Experience creating knowledge base articles, guides, or documentation
Experience with Jenzabar One (J1), JICS, or Jenzabar business office modules (Accounts receivable, general ledger, payroll, etc.)
Strong functional understanding of how processes and data flow within Jenzabar products
Ability to translate campus needs into product troubleshooting

The pay range for this position is $47,000-$56,000/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience. This position is eligible for an annual bonus in addition to a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.

Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, PTO, Paid Parental Leave, Paid Holidays, Short Term Disability, Long Term Disability, 401K, Educational Assistance

Jenzabar does not discriminate in employment opportunities or practices on the basis of race, color, sex, gender, gender identity, pregnancy, childbirth and related medical conditions, genetics, genetic markers and carrier status, creed, religion, national origin, ancestry, age, disability, medical condition, marital status, sexual orientation, military service, veteran status, or any other status protected by state and federal laws.

Please Note: Jenzabar does not sponsor applicants for work visas.

Electronic Monitoring Notice:

Job applicants are advised that Jenzabar reserves the right to monitor, access, review, and disclose electronic activity conducted on Company‑owned devices, networks, and systems, as well as activity involving Jenzabar applications or accounts accessed on personal devices. Monitoring may include email, messaging, internet usage, files, applications, and other electronic communications or data, and is performed for security, compliance, and operational purposes.

Apply on jobs.workable.com About employer

More about this job

Skills

Technical support
Troubleshooting
SQL
Documentation
Prioritization
Problem solving
Attention to detail
Communication skills
Leadership
Adaptability
HTML
JavaScript
Microsoft Windows Server
Accounts receivable
General ledger
Payroll
Electronic signals intelligence
Electronic communication
Regulatory compliance

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Work requirements

Jobs in the United States