Jobs in the United States

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Added 8 mins ago
J
Senior Enablement Manager - API
Jobgether
Remote, United States
- $132,000 to $155,000 USD / year
…Advanced Excel and Google Sheets skills are expected, with SQL proficiency strongly…
Added 8 mins ago
J
Product Operations Manager
Jobgether
Remote, United States
- $172,200 to $258,200 USD / year
Familiarity with SQL, including the ability to interpret queries and work with data dashboards.
Added 8 mins ago
J
Director, Revenue & Strategic Accounting
Jobgether
Remote, United States
- $185,000 to $210,000 USD / year
Familiarity with SQL and business intelligence tools such as Looker, Tableau, or Power BI is strongly preferred.
Added 33 mins ago
J
Technical Support Specialist I
Jenzabar
Remote, United States
- $47,000 to $56,000 USD / year
Analyze and resolve customer problems using SQL, logs, browser developer tools, and structured troubleshooting workflows
Added 33 mins ago
J
Data Engineer
Jenzabar
Remote, United States
- $85,000 to $100,000 USD / year
Work with SQL Server, including querying and managing data
Added 33 mins ago
J
Quality Assurance Engineer
Jenzabar
Remote, United States
- $72,000 to $87,000 USD / year
Experience with Microsoft SQL Server Management Studio and writing SQL queries
Added 33 mins ago
J
Application Programmer II
Jenzabar
Remote, United States
- $54,000 to $68,000 USD / year
Development experience in Boomi, C#, XML, .Net, SQL. REST API calls
Added 33 mins ago
J
Senior Application Programmer
Jenzabar
Remote, United States
- $66,000 to $79,000 USD / year
Develop integrations and programs based on C#, XML, .Net, SQL, REST API calls
Added 36 mins ago
FT
Investment Associate (Quantitative Research – FT Investment Solutions)
Franklin Templeton
Boston, MA
- $80,000 to $120,000 USD / year
Proficiency programming in Python, with Databases such as SQL and statistical modeling
Added 41 mins ago
Senior People Analytics Lead
Jobgether
Remote, United States
Advanced SQL proficiency and strong programming skills in Python or R.
Added 42 mins ago
SR/STAFF ENGINEER, FECOS CPIE YE
Micron Technology, Inc.
Boise, ID
Experience using statistical analysis and data analytics tools such as Yield3, JMP, Python, SQL, or equivalent platforms to solve complex manufacturing challenges.
Added 45 mins ago
VH
Lead Program Analyst
Veterans Health Administration
Portland, OR
- $114,684 to $149,091 USD / year
Added 56 mins ago
VA
Information Technology Specialist (DATAMGT)
Veterans Affairs, Inspector General
Bay Pines, FL · San Diego, CA · Washington, DC · Austin, TX · Kansas City, MO
- $61,722 to $80,243 USD / year
Performing computer programming using Structured Query Language (SQL) within a relational database environment such as Oracle, SQL Server, Statistical Analysis System (SAS), Amazon…
Added 57 mins ago
Cloud Security Engineer
Sand Tech Holdings Limited
United States
Scripting for automation - Python preferred; comfort with REST APIs and structured data (JSON/CSV); KQL or SQL a plus
Added 1 hour ago
DI
Payor Analytics Senior Pricing Analyst
Dexcom Incorporated
CO
- $78,900 to $131,500 USD / year
Advanced proficiency in Excel, SQL, Tableau, Power BI, and healthcare data sources such as IQVIA.
Added 1 hour ago
Advanced Systems Intern
Lockheed Martin
Uniondale, NY
Proficiency in data analysis and related tools (Matlab, Excel, SQL, Python) , demonstrating ability to work with datasets, apply analytical methods, and derive meaningful insights to…
Added 1 hour ago
Analyst Data Commercial & CM Technology
JetBlue Airways Corp
LONG ISLAND CITY, NY
…responsible for documenting analytical assets, including datasets, SQL queries, business definitions, reports, dashboards, and methodologies to ensure analytical solutions are reusable,…
Added 1 hour ago
TI
NCM Process Technician
Tesla, Inc.
BUFFALO, NY
- $25.88 to $33.67 USD / hour
Added 1 hour ago
Product Marketing - Aladdin Trading, Associate
BlackRock
New York, NY
Experience with query languages (SQL) and data management software such as Snowflake and Power BI is a plus.
Added 1 hour ago
Lead Engineer-QA
Insight Global
New York, NY
Working knowledge of SQL for building test data and validating outcomes directly against the database.
Added 1 hour ago
EY-Parthenon - Corporate Finance - Decision Modeling and Analytics - Sr. Associate
EY
New York, NY
Added 1 hour ago
Staff Data Scientist, Measurement Methodology Innovation
Google
New York, NY
8 years of work experience using analytics to solve product or business problems, coding (e.g., Python, R, SQL), querying databases or statistical analysis, or 6 years of work experience…
Added 1 hour ago
Manager, Data Scientist - Recommendation & Personalization Systems
Capital One
New York, NY
Added 1 hour ago
Sr. Product Marketing Manager, Amazon Research Initiatives
Amazon
New York, NY
Experience using any of SQL or other analytical tools for conducting data analysis
Added 1 hour ago
Senior Security Developer, Google Threat Intelligence Group
Google
New York, NY
Share Senior Security Developer, Google Threat Intelligence Group

Jenzabar

Technical Support Specialist I

Remote, United States

$47,000 to $56,000 USD / year

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Job details

Pay: $47,000 to $56,000 USD / year
Posting language: English
Posted: Sep 28, 2026

Original job description

Jenzabar is looking for a highly motivated Technical Support Specialist I to join our fast‑paced, customer‑focused Support organization. This role provides technical troubleshooting, functional guidance, and high‑quality customer service to institutions using Jenzabar products. The right candidate thrives in an environment where priorities shift quickly; problems require curiosity and persistence, and customer empathy is non-negotiable.

Core Responsibilities

Provide prompt, professional technical support for Jenzabar products, troubleshooting both functional and system level issues
Analyze and resolve customer problems using SQL, logs, browser developer tools, and structured troubleshooting workflows
Prioritize multiple cases at once, balancing urgency, impact, and customer expectations
Communicate clearly with customers, peers, Cloud Ops, Product, and Engineering teams
Document findings, steps, and solutions concisely for customers and our internal knowledge base
Act as a liaison between Support and Product Development, escalating with complete and accurate context
Continuously increase your product and technical expertise through training, documentation, and hands-on learning

Required Qualifications

Experience troubleshooting web applications or enterprise software
Functional knowledge of higher education registration, financial aid, or other areas that relate to students and enrollment
Strong customer empathy and ability to remain calm, clear, and professional under pressure
Excellent prioritization skills with the ability to juggle multiple cases in a fast-moving environment
Structured problem-solving approach with attention to detail and curiosity
Clear, concise written and verbal communication
Ownership and accountability - you follow through, escalate early, and close the loop
Collaborative mindset; you work effectively with Product, Cloud Ops, peers, and leadership
Adaptability - comfortable with frequent change in tooling, process, and priorities

Preferred Qualifications

Bachelor’s degree in Computer Systems or a related field preferred, OR equivalent demonstrated experience such as relevant coursework or certifications (e.g., Bootcamp, Codecademy, Udemy, Coursera)
Experience working in a support desk, helpdesk, or SaaS support environment
Familiarity with HTML/JavaScript for diagnosing web issues
Ability to write and interpret SQL queries
Comfort with logs, stack traces, browser developer tools, and technical diagnostics
Familiarity with relational databases, networks, Windows/Server environments, or application servers
Experience creating knowledge base articles, guides, or documentation
Experience with Jenzabar One (J1), JICS, or Jenzabar business office modules (Accounts receivable, general ledger, payroll, etc.)
Strong functional understanding of how processes and data flow within Jenzabar products
Ability to translate campus needs into product troubleshooting

The pay range for this position is $47,000-$56,000/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience. This position is eligible for an annual bonus in addition to a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.

Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, PTO, Paid Parental Leave, Paid Holidays, Short Term Disability, Long Term Disability, 401K, Educational Assistance

Jenzabar does not discriminate in employment opportunities or practices on the basis of race, color, sex, gender, gender identity, pregnancy, childbirth and related medical conditions, genetics, genetic markers and carrier status, creed, religion, national origin, ancestry, age, disability, medical condition, marital status, sexual orientation, military service, veteran status, or any other status protected by state and federal laws.

Please Note: Jenzabar does not sponsor applicants for work visas.

Electronic Monitoring Notice:

Job applicants are advised that Jenzabar reserves the right to monitor, access, review, and disclose electronic activity conducted on Company‑owned devices, networks, and systems, as well as activity involving Jenzabar applications or accounts accessed on personal devices. Monitoring may include email, messaging, internet usage, files, applications, and other electronic communications or data, and is performed for security, compliance, and operational purposes.

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More about this job

Skills

Technical support
Troubleshooting
SQL
Documentation
Prioritization
Problem solving
Attention to detail
Communication skills
Leadership
Adaptability
HTML
JavaScript
Microsoft Windows Server
Accounts receivable
General ledger
Payroll
Electronic signals intelligence
Electronic communication
Regulatory compliance

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