Service Coordinator

Service Coordinator – Entry Level

Jenkins & Wynne | Clarksville, TN | Full-Time

Pay: $15.00 per hour, 40 hours per week, 1 hour lunch

Schedule: Monday–Friday, 8:30 AM–5:30 PM, with approximately one rotating Saturday per month. When scheduled on Saturday, you'll receive a weekday off instead.

Jenkins & Wynne is hiring a Service Coordinator to join our customer service team!

This is an entry-level office position in a casual, team-oriented environment. We're looking for someone who is friendly, dependable, comfortable talking with customers, and enjoys working alongside others.

Our office is a close-knit group with a relaxed atmosphere, but we take our responsibilities seriously. We work together, help each other when needed, and stay focused on providing a great customer experience.

No automotive experience is required. We're happy to train the right person!

What You'll Do

• Answer incoming service scheduling calls for our Ford, Lincoln, and Honda departments.

• Schedule appointments for oil changes, maintenance, recalls, and repairs.

• Assist customers with basic service questions and appointment information.

• Accurately enter customer and vehicle information into our scheduling systems.

• Coordinate with service advisors and other departments when needed.

• Work with your teammates to manage incoming calls and maintain an organized schedule.

• Provide professional, friendly customer service over the phone.

What We're Looking For

• Friendly, professional, and comfortable speaking with customers over the phone.

• Dependable, punctual, and organized.

• Able to multitask and stay focused during busy periods.

• Comfortable using computers and learning new software.

• Willing to ask questions, accept feedback, and learn new processes.

• Someone who works well with others and contributes to a positive team environment.

Previous customer service, receptionist, or call center experience is helpful, but not required.

Benefits & Perks

• $15.00 per hour

• Paid holidays and earned paid time off

• 401(k) with company match

• Health, dental, and vision insurance

• Health Savings Account (HSA) options

• Employee discounts on vehicles, parts, and services

• Complimentary F&M Bank Arena tickets, other local social events

• Workplace events, including food trucks

• Employee appreciation events and recognition programs

Why Jenkins & Wynne?

We're an established, locally owned dealership with a friendly office environment and a team that enjoys working together. We offer hands-on training, supportive coworkers, and the opportunity to build experience in an office setting.

We're looking for someone who will be a dependable addition to our team and take pride in helping our customers.

Apply today to join Jenkins & Wynne!

Jenkins & Wynne is an Equal Opportunity Employer.