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Payer Middle Office / Technology / Operations Consultant, Senior Manager
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MA-Boston, MA · IN-Indianapolis, IN · NC-Raleigh, NC · NC-Charlotte, NC · IL-Chicago, IL · FL-Jacksonville, FL · OH-Cincinnati, OH · OH-Cleveland, OH · SC-Columbia, SC · OH-Columbus, OH · MO-Kansas City, MO · TX-Dallas, TX · NV-Las Vegas, NV · CA-Los Angeles, CA · MD-Baltimore, MD · MO-St. Louis, MO · AL-Birmingham, AL · UT-Salt Lake City, UT · CA-San Diego, CA · CA-San Francisco, CA · CA-Silicon Valley, CA · WA-Seattle, WA · CT-Stamford, CT · FL-Tampa, FL · OH-Toledo, OH · TX-Austin, TX · DC-Washington, DC · NY-Melville, NY · FL-Miami, FL · CO-Denver, CO · IA-Des Moines, IA · MI-Detroit, MI · TN-Nashville, TN · LA-New Orleans, LA · NJ-Florham Park, NJ · NY-New York, NY · OK-Oklahoma City, OK · PA-Philadelphia, PA · AZ-Phoenix, AZ · PA-Pittsburgh, PA · TX-Houston, TX
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Jeld-Wen Inc.

Lead

Grand Rapids, MI, United States

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Job details

Experience: 1-3 years of Lead/Coordinator experience
Posting language: English
Posted: Nov 10, 2026

Original job description

We Make Doors – Where they lead is up to you…

Job Description:

Under direct supervision, the Group Lead positions may perform repetitive, but more specialized tasks and leadership roles of increased responsibility in production support operations using hand tools, associated machinery, equipment, including inspection equipment, to assist in the manufacturing and assembly of doors.

Essential Duties and Responsibilities:

Group Leads assist in every facet of the operation, as directed by management, to achieve the goals and objectives of Jeld-Wen products as written above and are involved in every phase of production from beginning to end; this position will assist and guide in their respective roles in plant operations.

Read and interpret production schedule and other production related documents.
Coordinates work activities with management.
Familiar with the basic machine functions and able to set-up according to production schedule.
Detects and reports defective materials or questionable conditions of product.
Maintains the work area and equipment in a clean orderly condition and follows prescribed safety regulations.
This is a full-time position and requires regular attendance.

Additional and Marginal Duties:

May be required to work or assist in other areas throughout the facility.

Personal Protective Equipment (PPE) Required:

Safety glasses, hearing protection (as needed), gloves (as needed), and safety toe shoes

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

Technical Skills - Assesses own strengths and weaknesses; strives to continuously build knowledge and skills.
Interpersonal - Keeps emotions under control; remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.
Team Work - Contributes to building a positive team spirit.
Leadership - Accepts feedback from others. Guides daily efforts of a production team. Self motivated
Ethics - Treats people with respect; works with integrity and ethically; upholds organizational values.
Organizational Support - Follows policies and procedures.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction.
Initiative - Asks for and offers help when needed.
Innovation - Meets challenges with resourcefulness; generates suggestions for improving work.
Judgment - Exhibits sound and accurate judgment.
Quality - Demonstrates accuracy and thoroughness; monitors own work and work of others to ensure quality.
Quantity - Meets productivity standards; completes work in timely manner.
Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Performance Standards:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To be successful in this position, the individual must display a “can do attitude” focusing on solutions, rather than problems.

Note: Disciplinary action for violation of Jeld-Wen policies may result in a current lead bing removed from the position or a potential future lead not to be considered for the position.

Hazards:

Must be able to stand for extended periods of time, and safely lift up to 100lbs
Must be able to wear required Personal Protective equipment (PPE) for extended periods of time
Must be able to operate forklift safely
Must show proficiency in the operation of all necessary equipment
Must have close vision, peripheral vision and depth perception
Must be able to use hands to finger, handle, or feel
Frequently required to walk; reach with hands and arms and talk or hear
Occasionally required to stoop, kneel, crouch, or crawl

Outline of Process:

Must check all equipment at the beginning of every shift ensuring functionality for all associates. If any visual or operational checks indicate deficiencies, the deficiency must be fixed before using the associates are allowed to operate any equipment. The Lead must communicate verbally with their team and read the production schedule at the beginning and during the shift. They are responsible for finding and delivering components and doors throughout the shift to complete schedules and keep the flow of production. They will also need to return unused goods to the storage area. Additionally, the Lead is responsible for the inventory of products as needed.

Shift start up and shutdown with the team:

Verify all teammates are present
Review SQDCI board with team
Conduct stretches
Produce product within 10 minutes of start time
Oversee cleanup
Set up for next shift

During their shift, the Lead must use the JELD-WEN safety approved practices at all times. Additionally, the Lead must mentor, train and lead all associates on all policies, procedures, standard work, safety procedures and unwritten understandings that JELD-WEN has in place. Stop any unsafe conditions or work practices, report any unsafe conditions or injuries immediately to the group manager.

Qualifications

1-3 years of Lead/Coordinator experience
Forklift certified

About JELD-WEN Holding, Inc.

JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.

JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.

What we offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.

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More about this job

Skills

Inspection
Assembly
Personal protective equipment
Communication skills
Leadership
Heavy lifting
Operate forklift
Forklift certification

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